Scribd
Upload
61 views1 page

Airport Ground Staff Course Outline

Uploaded by

Deepak Zore
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
61 views1 page

Airport Ground Staff Course Outline

Uploaded by

Deepak Zore
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Course Curriculum

Airport Ground Services.


Chapter 1 Introduction to aviation history and Back ground
1.1 Advent of aviation
1.2 Aviation History and Back ground
1.3 Regulatory Bodies of civil Aviation
1.4 Time Calculations

Chapter 2 Basic Principle of of Aviation


2.1 Phonetic codes
2.2 IATA airport and Airlines Codes
2.3 Airlines abbreviation and Terminology
2.4 Area of passenger and seating configuration
2.5 Over view of travel Document

Chapter 3 Customer Service at Airport and special handling.

Chapter 4 Passenger handling functions-Terminal


4.1 Passenger Check inn
4.2 Passenger Baggage Handling and Management
4.3 Boarding Hall Management
4.3 Arrival hall and Mishandled Baggage Handling.

Chapter 5 Flight Documentation

Chapter 6 Ramp Management

Chapter 7 Dangerous Goods

Chapter 8 Introduction to cargo management


8.1 Types of cargo and cargo flow chain
8.2 Cargo acceptance and handling
8.3 Cargo Documentation

You might also like