Viewing & Updating Rates in OnQ R&I

This guide will illustrate the steps in OnQ R&I required to review and update the rates on the SRPs which are
managed locally controlled by your hotel, including the those which serve your Local Negotiated Rate (LNR)
clients, Convention SRP Blocks and/or promotional rates such as value-added packages.

As a best practice, Hilton Revenue Management does not recommend using OnQ R&I to
update BAR rates, or the rates of our primary promotional products such as Advance
Purchase and Semi Flex, as these price points are managed via the GRO Revenue
Management System. Any updates entered manually in OnQ R&I for the products managed
by GRO are subject to be overwritten during the system’s next optimization.
Updates to the pricing strategy for BAR, extended stay, and/or system wide promotional
products such as Advance Purchase o can be made in GRO (the Lobby → My Applications →
GRO Global Revenue) on the Manage (folder icon) → Pricing screen. For more assistance,
please see the Managing Pricing in GRO help page.

DISPLAYING THE CURRENT RATE STRATEGY FOR SRPs

The steps below illustrate how to review the current rate strategy on any SRP for any future date.

1. In OnQ R&I, expand the Rates drop down menu and select Display.
2. Use the Date field to specify the date for which rates are to be reviewed.
3. To display BAR rates, set the Level drop down to LV0
4. To display the rates of a specific SRP, use the SRP fields. Click Search.
PCRS Hotel (ES, HX, HW, H2, DT) must use SRP Type drop down to specify the type
of SRP being searched: L-Local, S-System- or C-Convention

OnQ Rate and Inventory will display the rates associated with each room type for the rate plan selected.

Use the Previous 14 Days and Next 14 Days buttons to toggle ahead or behind in time.

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 Viewing & Updating Rates in OnQ R&I

MAKING UPDATES TO THE CURRENT RATE STRATEGY FOR AN SRP

The steps below illustrate how to make updates to the current rate strategy on any SRP for any future date.

1. In OnQ R&I, expand the Rates drop down menu and select Maintenance.
2. Use the Retrieve Date field to specify the date for which rates are to be updated.
3. Use the SRP fields to specify the rate which is to be updated. Click Search.
PCRS Hotel (ES, HX, HW, H2, DT) must use SRP Type drop down to specify the type
of SRP being searched: L-Local, S-System- or C-Convention

In the Select Room Types field, highlight the room types that are to be updated. If multiple room types will
share the same rate, hold down the control (Ctrl) key while choosing room types to multi-select. Click the ADD
button to add the highlighted room types to the right side of the screen. Any rate changes that are made will
be applied to all room types in the right-hand column.

You may also click Add All to move all room types to the right-hand column including room types not allocated
with inventory (e.g., Crib) or Add Real Rooms to move only rooms with inventory allocated.

Click the Modify button at the bottom of the screen.

Enter the Date Range to be changed. In the Start Date field, enter the first date of the period for which the
rate will be modified. In the End Date field, enter the last date for the period which the rate will be modified.

You can also double-click the box next to End Date to select this rate for all periods in the future.

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MAKING UPDATES TO THE CURRENT RATE STRATEGY FOR AN SRP (continued)

In the Sunday column, type the desired rate for 1 – 4 guets. Rates may be assigned in the following manner:

Actual Rate – Static Rate (e.g. $154)

Amount Off / Amount Added to LV0 (e.g. BAR + $20)
Percent Off / Percent Added to LV0 (e.g. 20% off of BAR)

Continue until each day of the week has been assigned a Rate. All 7 days must have a Rate associated to save
the changes. The rate change will only affect the date range specified earlier. If all days have the same pricing
the Update All button can be used to apply the rate from Sunday to all days of the week.

Click the Save button.

ADDITIONAL TIPS AND TRICKS

There are a few buttons at the bottom of the Rates → Maintenance screen that you may find useful when
adjusting rates. This function is available only for HCRS Hotels – Hilton, Hilton Garden Inn, Tru, Canopy,
Conrad, etc.
You can use the Adjust Rates button to increase or decrease rates by an amount or
percentage. It keeps your room type premiums in place which can save you time.

Follow the steps listed in the previous section which illustrate how to specify the SRP and room types to be
modified. After clicking the Modify button, set the Start Date and End Date which represents the date range
for which rates are to be updated.

Click the Adjust Rates button. The screen below will appear. First specify whether the current rate strategy is
to be updated by an Amount or Percent. Next, select the amount which the current rate strategy is to be
Increased or Decreased. Specify the specific amount by which the current strategy is to be changed and click
Apply.
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The Copy function allows you to copy an existing rate structure over a different period, but
still within the same SRP. This feature is available for PCRS hotels (HX, ES, HW, H2, DT)
The Copy & Adjust function allows you to copy an existing rate structure over to different
SRP or a different period. It also allows for the rate strategy to increase or decrease by an
amount or percentage while it is being copied. This feature is available for HCRS hotels
(HH, RU, GI, UP, PY, CI)

Follow the steps listed in the previous section which illustrate how to specify the SRP and room types to be
modified. After clicking the Modify button, click the Copy or Copy / Adjust button.

On the screen that appears, specify the date range over which the current rate strategy should be copied. If
using the Copy / Adjust function (HCRS hotels only), also specify if the rate strategy should be applied to
another existing SRP.

FRANCHISEE DISCLAIMER: These materials and information are being provided by Hilton Domestic Operating Company Inc. (“Hilton”) for informational purposes only,
with the understanding that Hilton is, by the provision of these materials, not engaged in the rendering of legal or other professional advice or
service. The information is based upon sources believed to be accurate and reliable; and we have exercised reasonable care to assure the accuracy of the
information. However, Hilton makes no representation or warranty as to such accuracy. These materials were prepared by us for personnel of Hilton's owned and
managed hotels. These materials are made available to franchisees as a resource only. As a franchisee, you retain ultimate control over the policies and procedures
that you choose to implement at your hotels regarding the subjects and issues addressed in these materials, including setting your terms of sale. By providing these
materials, Hilton does not intend to exercise any direction, oversight or control over your policies, procedures, or terms of sale. For all of the above reasons, you
should consult your own attorney or other appropriate professional for advice concerning compliance with any legal requirement

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