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Taxi Firm Risk Register Example

NEBOSH QUICK REFERENCE GUIDE TO RISK PROFILING-2023

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100% found this document useful (1 vote)
1K views45 pages

Taxi Firm Risk Register Example

NEBOSH QUICK REFERENCE GUIDE TO RISK PROFILING-2023

Uploaded by

mohabdallah79
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
  • Introduction
  • About NEBOSH
  • Key Definitions
  • What is risk profiling?
  • Who should be involved in risk profiling?

Recording information in a

risk register

Once all information has been compiled, considered,


and prioritised, it can be recorded in a risk register. This
document can be circulated to anyone who needs to
know about the risk profile of the organisation, or those
who have responsibilities relating to mitigations.

EXAMPLE
Risk register for a taxi firm. A high­
resolution version is available here.

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EXAMPLE
Risk register template
Ref Category Description Description Current Likelihood Level of Recommended Risk
of risk of impact/ mitigation (low, impact treatment owner
opportunity medium, (low,
high) medium,
high)
12
EXAMPLE
Risk register for a taxi firm
Ref Category Description Description Current Likelihood Level of Recommended Risk
of risk of impact/ mitigation (low, impact treatment owner
opportunity medium, (low,
high) medium,
high)

BS01 Market Competition Loss of Past financial High High Join an app- Business
share from app-based business / loss year focus based booking manager
46

taxi services; of revenue on building service which


Private customers relationships exists for local
(especially with firms
younger corporate
customers) prefer customers
to use app-based however
booking system these
are not
guaranteed
BS02 Market Increased Loss of None. All Low High None Business
share competition from business / loss local firms manager
other local firms; of revenue are similar
This risk has size so
existed for many competition
years with little/ is balanced
no change

BO01 Workforce Ageing Loss of None High Medium Consider Business


workforce; expertise/ recruitment manager
Majority of our knowledge strategy to
drivers have been through reach younger
with us for 10+ retirement; drivers
years and are Loss of
looking to retire revenue if
or reduce hours, workforce is
also less willing depleted
to work night
shifts
BO03 Equipment All vehicles Failed Drivers Medium Medium Provide clear Shift
required to pass inspection required information manager
twice-annual results to ensure for drivers
inspection in costs annual about their
(Legal/License to repair, service and responsibilities;
requirement) additional regular Consider
business fine vehicle contracting
after 3 failed maintenance local mechanic
inspections for regular or
across whole pre-inspection
48

fleet checks

HS01 Safety Lone working Potential Policy of the Medium Medium Consider CCTV Shift
poses risk to our harm, injury drivers’ right in vehicles; manager
drivers’ safety or distress to to refuse a Encourage
our drivers fare. GPS drivers to report
tracking in near-misses
vehicles to better
understand
potential risk

Common questions

Powered by AI

The business manager's role is to address market share risks by developing strategies such as joining app-based booking platforms to counter competition from app-based services. Additionally, the manager monitors competition from local firms and considers potential strategic collaborations or service improvements to maintain market position .

The lack of current mitigations for competition from local firms is due to the balanced nature of the competition since firms are of similar size. This means there is minimal differential impact, making aggressive mitigation strategies unnecessary. The risk is considered acceptable as there is no significant market disruption currently evident .

A risk register aids in managing risks by compiling, prioritizing, and systematically documenting potential risks, their impacts, and mitigation strategies. For a taxi firm, it identifies risks such as competition from app-based services and an aging workforce, allowing for structured risk mitigation plans like joining an app-based booking service or adopting recruitment strategies for younger drivers .

When circulating a risk register, it's crucial to consider who needs access based on their role in risk management or mitigation. The document should provide clear, concise information on the risk profile and responsibilities. Clarity ensures that all stakeholders understand potential risks and their mitigative roles, enabling effective risk management and communication .

Current safety measures include a policy allowing drivers to refuse fares and the use of GPS tracking in vehicles, which provide some level of protection. However, improvements could include installing CCTV in vehicles and encouraging drivers to report near-misses to gain better insights into potential risks, enhancing their overall safety .

Legal obligations require all vehicles to pass twice-annual inspections, with failed inspections resulting in repair costs and fines. To mitigate risks, the firm could provide clear maintenance responsibilities to drivers and possibly contract with local mechanics for regular checks or pre-inspections to ensure compliance and reduce failure rates .

For the market share risk from app-based services, the suggested treatment is joining a local app-based booking service to maintain competitiveness. In contrast, the aging workforce risk suggests adopting recruitment strategies targeting younger drivers to sustain operational knowledge and workforce levels .

Reporting near misses provides valuable data on potential hazards and driver experiences. This information can inform policies and improve safety measures by identifying trends and unseen risks. The shift manager could use this data to revise safety protocols and implement preventive strategies, enhancing overall risk management .

The risk of increased competition from app-based services threatens significant revenue loss due to customer preference for digital booking systems. In contrast, competition from other local firms poses a balanced threat due to similar firm sizes. The suggested mitigation strategy for app-based competition involves joining an app-based booking service to remain competitive, whereas no immediate action is taken against local competition as the threat is low but constant .

An aging workforce in a taxi firm can lead to a loss of expertise and reduced revenue if employees retire or reduce hours. To mitigate this, the firm could implement recruitment strategies to attract younger drivers, ensuring the transfer of knowledge and continuity in service delivery .

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