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Amadeus Basic Functionality Exam Guide

With answers

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bahwantravelscoe
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100% found this document useful (4 votes)
2K views21 pages

Amadeus Basic Functionality Exam Guide

With answers

Uploaded by

bahwantravelscoe
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
  • Examination Overview
  • Examination Questions 1-2
  • Examination Questions 3-4
  • Examination Questions 5-6
  • Examination Questions 7-8
  • Examination Questions 9-10
  • Examination Questions 11-12
  • Examination Questions 13-14
  • Examination Questions 15-16
  • Examination Questions 17-18
  • Examination Questions 19-20
  • Examination Questions 21-22
  • Examination Questions 23-24
  • Examination Questions 25-26
  • Examination Questions 27-28
  • Examination Questions 29-30
  • Examination Questions 31-32
  • Examination Questions 33-34
  • Examination Questions 35-36
  • Examination Conclusion

Amadeus Basic Functionality Course - Examination

The passing score is 56 points ( 80%).

Points: 70/70

Please enter your Full Name ( as it should reflect in your certificate). *

PARTHIBHAN SAMPATHKUMAR

Please enter your Travel Agency name and your Amadeus Office ID. *

ORIENT TRAVEL AND TOURS AGENCY - DXBAD3660


Correct 2/2 Points

How many characters does the Amadeus password contain? *

Between 8 & 15 characters mixed case

Between 8 & 15 characters: mixed case, mixed alphanumeric & special characters

Between 8 & 15 characters: numeric characters only

Between 8 & 15 characters: mixed case & special characters

Correct 2/2 Points

Which Help entry will give you information on adding Names in the PNR ? *

HE NAME

HE NM

HELP NAME

All of the above


Correct 2/2 Points

What is the 3 letter city code for Surabaya? *

SUB

SEA

SLC

SYA

Correct 2/2 Points

Which city has the 3 letter code YYZ? *

VANCOUVER

LESTER

TORONTO

CALGARY
Correct 2/2 Points

What is the 3 letter citizen code for Omani Citizen ? *

OMAN

OMR

OMN

OMANI

Correct 2/2 Points

How can we check information like phone numbers, location, terminals about DXB Airport ? *

DACDXB

GGAPTDXB

DANDUBAI

GGCOUDXB
Correct 2/2 Points

What is the correct entry to display availability from Abu Dhabi to Rome on EY for business
cabin only? *

AN12JUNAUHROM/AEY/KC

AN12JUNAUHROM/AEY/CC

AN12JUNAUHROM/AEY/KF

AN12JUNAUHROM/AEY/FN

Correct 2/2 Points

10

What is the entry to change availability to return after 25 days? *

A25

AC25

AR25
ACR25

Correct 2/2 Points

11

What is the correct entry to Display Direct Access Availability from DXB to BOM on EK on
25JUN? *

1EKAN25JUNDXBBOM

AN25JUNDXBBOM/AEK

1EK25JUNDXBBOM

1EKTN25JUNDXBBOM

Correct 2/2 Points

12

What is the entry to display Amadeus Schedule Availability for FZ from Dubai to BOM? *

TN15JUNDXBBOM/AFZ

AN15JUNDXBBOM/AFZ

SN15JUNDXBBOM/AFZ
1FZAN15JUNDXBBOM

Correct 2/2 Points

13

How do you sell 2 seats on Y class from availability line number 3? *

SS2Y3

SS3Y2

SS2S3

SS2Y2

Correct 2/2 Points

14

What does DK status mean after selling an air segments ? *

HOLDING CONFIRM
SOLD IN STANDARD ACCESS

SECURE SELL - guaranteed

WAITLIST

Correct 2/2 Points

15

How do you waitlist a flight ? *

SS1M1/HL

SS1M1/PE

SS1M1WL

SS1M1/WL

Correct 2/2 Points

16

What is the correct entry to add a Child's name? *

NM1DUNPHY/ALEX MISS CHD


NM1DUNPHY/ALEX MISS (CHD/25SEP15)

NM1DUNPHY/ALEX MISS

NM1DUNPHY/ALEX MISS CHILD

Correct 2/2 Points

17

What is the correct entry to add an Infant with the same family name along with the adult
name? *

NM1JOHN/JAMES MR(INFSMITH/JUDEMSTR10OCT20)

NM1JOHN/JAMES MR(INF/JUDE/10/10/20)

NM1JOHN/JAMES MR(INF/ALI)

NM1JOHN/JAMES MR(INF/JUDE/10OCT20)

Correct 2/2 Points

18

Which of the following is considered wrong practice in PNR name creation/fictitious name and
can lead to ADM? *
NM1AAAA/BBBB MR

NM1MR/MR

NM1ABC/DEF

All of the above

Correct 2/2 Points

19

What is the correct entry to add a Ticketing Time limit for your follow up on a PNR? *

TKOK10JUN

OP10JUN

TKTL10JUN

TKOK

Correct 2/2 Points

20

What is the correct entry to add the passenger's phone number in the PNR as per IATA
mandate? *
RM +971501234567

SRCTCM-971501234567

OS EY 971501234567

APM-+971501234567

Correct 2/2 Points

21

How to add the EY frequent flyer number in the PNR? *

FFNEY-1234567890

FFDEY-123467965

FF-EY1234567890

FFLEY-1234567890

Correct 2/2 Points

22

When you receive error "Need ticketing arrangement" what is missing in your PNR ? *
TKOK

AP

RF

TN

Correct 2/2 Points

23

Which Queue in Amadeus contains PNRs with Schedule change messages ? *

Correct 2/2 Points

24

When you enter OP element in the PNR, which queue does the PNR fall into ? *
1

96

Correct 2/2 Points

25

What is the entry to delay a PNR in Queue and display next ? *

QF

QD

QN

QI

Correct 2/2 Points

26

How do we remove inactive segments (NO,HX,UC) in one entry? *


ER

ET

ERK

EKR

Correct 2/2 Points

27

How do you split Passenger 1 from the below PNR ? *

SP1

D1

SP/P1
XE1

Correct 2/2 Points

28

What is the entry to display the fares between AUH to LON on EY for travel date 21APR and
business class cabin only? *

FQD AUHLON /AEY/D21APR/KC

FQD AUHLON /AEY-D21APR/KF

FQD AUHLON/AEY/D21APR/CC

FQD AUHLON -AEY-D21APR/KY

Correct 2/2 Points

29

How can you check the penalties for the fare displayed on line 5? *

FQN-5

FQN*

FQN5
FQN5*PE

Correct 2/2 Points

30

What is the entry to get the best available fare and create a TST ? *

FXP/LO

FXR/K

FXX/LO

FXB/K

Correct 2/2 Points

31

What is the entry to price only segment 2 and 4 and create a TST ? *
FXP/S2,4

FXP/S2-4

FXP/S2,S4

FXP/S2-S4

Correct 2/2 Points

32

What is the entry to price the PNR with lowest fare that includes Free baggage? *

FXB/K/R,U123456

FXP/R,18JUN16
FXP/PAX

FXB/K/SBF

Correct 2/2 Points

33

Passenger 2 includes an adult and an infant. How do you price only the adult? *

FXP/PAX2

FXP/P2/PAX

FXP/P2/ADT

FXP/P2/ADULT

Correct 2/2 Points

34

How can you delete TST number 2 in a PNR ? *

TTE/2

TTE
TTE/T2

TTE/ALL

Correct 2/2 Points

35

What is the follow up entry after FXD (Master Pricer) to book fare option 2 and create TST ? *

FQQ2

FQN2

FXD2

FXU2

Correct 2/2 Points

36

Refer to Amadeus Service Hub to find out how to solve the following error when you are trying
to price a PNR (PREVIOUS TST EXISTS/SEGMENT OVERLAP). *

TTH/ALL

TTU/ALL
TTI/ALL

TTE/ALL

Correct 2/2 Points

37

Refer to Amadeus Service Hub to find the reason for the following error when you are trying to
add Infant's name (ITEM TOO LONG / NOT ENTERED) *

The maximum is 57 characters for name element

The maximum is 61 characters for name element

The maximum is 65 characters for name

The maximum is 70 characters for name

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Amadeus Basic Functionality Course - Examination
The passing score is 56 points ( 80%).
Points: 70/70
Please enter your Full
Correct
2/2 Points
Between 8 & 15 characters mixed case
Between 8 & 15 characters: mixed case, mixed alphanumeric & special c
Correct
2/2 Points
SUB
SEA
SLC
SYA
What is the 3 letter city code for Surabaya? * 
5
Correct
2/2 Points
VANCOUVER
LESTER
TORO
Correct
2/2 Points
OMAN
OMR
OMN
OMANI
What is the 3 letter citizen code for Omani Citizen ? * 
7
Correct
2/2 Points
DACDXB
GG
Correct
2/2 Points
AN12JUNAUHROM/AEY/KC
AN12JUNAUHROM/AEY/CC
AN12JUNAUHROM/AEY/KF
AN12JUNAUHROM/AEY/FN
What is the correct en
ACR25
Correct
2/2 Points
1EKAN25JUNDXBBOM
AN25JUNDXBBOM/AEK
1EK25JUNDXBBOM
1EKTN25JUNDXBBOM
What is the correct entry to Disp
1FZAN15JUNDXBBOM
Correct
2/2 Points
SS2Y3
SS3Y2
SS2S3
SS2Y2
How do you sell 2 seats on Y class from availability line number
SOLD IN STANDARD ACCESS
SECURE SELL - guaranteed
WAITLIST
Correct
2/2 Points
SS1M1/HL
SS1M1/PE
SS1M1WL
SS1M1/WL
How do you wa
NM1DUNPHY/ALEX MISS (CHD/25SEP15)
NM1DUNPHY/ALEX MISS
NM1DUNPHY/ALEX MISS CHILD
Correct
2/2 Points
NM1JOHN/JAMES MR(INFSMITH/
NM1AAAA/BBBB MR
NM1MR/MR
NM1ABC/DEF
All of the above
Correct
2/2 Points
TKOK10JUN
OP10JUN
TKTL10JUN
TKOK
What is the correct

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