Chapter 1
INTRODUCTION TO INDUSTRIAL TRAINING
1.1 Definition
Industrial Training is a specialized program implemented by most public and private institutions of
higher education. This approach is taken to provide the real working life exposure to prospective
graduates. Industrial Training is also a compulsory syllabus for all students in Polytechnic to qualify them
to be awarded Diploma in their respective fields.
There are many organizations from various sectors that students can choose to undergo their Industrial
Training in their related field that had been offered by their employer. Either the private sector or the
public sector, both will provide a great opportunity for Polytechnic students enter into the real working
life.
The period of Industrial Training varies from each semester according to the institutions itself. For
Polytechnic students, they will undergo their Industrial Training for the duration of 20 weeks. Students
are required to report themselves at the selected company or company designated by the Industrial
Training Department (UPLI). Failure to do so will subject to disciplinary action that may leads to the
failure of their Industrial Training and they might need to repeat the semester in order to enable them
to be awarded a Diploma.
Students must adhere to the rules set by the Polytechnic under the supervision of UPLI as well as the
rules set by the company or organization in which they undergo their Industrial Training. Moreover,
students get an opportunity to apply the skills and knowledge they have acquired throughout their
studies in Polytechnic.
1.2 Introduction
Industrial Training is one of the government's efforts to produce more skilled and semi-skilled labour in
line with market and industry demand for students pursuing Certificate or Diploma courses. Besides,
through this Internship Programme, students are able to gain new knowledge and abilities. They can
also apply and implement the theory and soft skills that they have learned during their studies. This is
because the culture of study is vastly different from the culture of real life.
During their Industrial Training, students gain a wealth of new knowledge and skills. As a result, they will
be able to improve their thinking skills by solving the problem at hand, as well as their expertise in
carrying out their daily tasks. The real world of work is more difficult, and it may necessitate a mature
individual to complete the task at hand. Industrial training not only tests the application of knowledge
learned, but it also prepares students to face real-world challenges before entering the real-world
working industry in the future. The students will learn more about the real-world challenges and
difficulties that they may face while working.
As a result, this Industrial Training final report provides an overview of my overall industrial training at
Popular Book co(m) Sdn Bhd. In addition, I include descriptions of a topic related to the tasks that I
completed during my five-month Industrial Training programme.
1.3 Objectives of Industrial Training
Industry training is a major component of the extra-curricular learning in polytechnics. The
students are required to pass before the Industrial Training is recommended for award of a
diploma at any institution. The students will be placed in government departments or private
companies for 20 weeks to expose them to a real work environment and different from the
atmosphere at the school.
Often students will be faced with many challenges and problems that have not been confronted.
The main purpose of this training was to expose students to the real working environment when
the students out of the polytechnic later.
Hopefully with the Industrial Training which is able to run to enhance the knowledge of students
to enable them to contribute more effectively towards national development in the future and
also to get a job that suits them according to the skills they have learned. In conclusion, the
objective of the training period is to:
a) To expose students to the real working environment.
b) Which allows students to link theory with practical aspects have been studied or otherwise.
c) Give encourage when faced with any conflict faced.
d) Establish and strengthen confidence in the performance of duties.
e) Instill teamwork and good relationships with other employees.
f) Ability to assess themselves to prepare for the working world after graduation.
g) Uplifting honest, trustworthy, dedicated and responsible for the tasks assign
1.4 Objectives of Final Report Industrial Training
Some objectives can be defined and made known in this industrial training report are described as
follows:
a) Be evidence that the student has been training period by a predetermined time period.
b) Record all activities during the training period.
c) A reference in the future.
d) It proves that students understand and appreciate the work done anything during the Industrial
Training.
e) As a reference after the training period in the firm after completed their studies at the Polytechnic.
1.5 Importance of Industrial Training
The training is an opportunity for polytechnic students to equip themselves before the
real working environment and the future and the challenges that will follow. In addition,
students also have the opportunity to gain experience that cannot be in college.
Exercise is very important to the industry because the industry training Polytechnic
students can provide a great opportunity for students to know better and to expose
themselves in a real working environment. Plus, students can learn about the latest
technology or skills in Training Industry.
In addition, this exercise also introduces the students themselves in terms of ability,
willingness and attitude to the employer. This exercise can highlight the ability of
students to work hard and to work with dedication and show a positive attitude to the
employer.
This exercise is also important as it can get rid of inferiority complex while a student at
the Polytechnic, but when students are in training it is likely he will meet with officials of
high rank or attend meetings and provide jobs to foreign workers.
The conclusion that can be defined on the importance of industrial training are:
a) To build and strengthen the students to be more confident to face any task and
tribulations faced in the workplace.
b) Planting teamwork and good relations between workers and employees of an
organization.
c) To expose students to the real working environment.
d) To make students do not face any difficulty or clumsy when start working soon.
e) Adopt and comply with safety regulations in the industry.
f) Linking theory to practice and so on.
g) Build confidence.
h) fostering honesty and responsibility in performing tasks.
i) Provide an official report on completion of training.
2.5 Vision and Mission
VISION
To serve our people, to grow with our society and to mutually benefit from
the world.
MISSION
To be a leader and dynamic company. To provide value-for-money products.
2.5.1 CORE VALUES
People
• People are our customers, the reason of our existence. People are our
employees, our greatest asset.
Objectivity
• We approach our work positively through pro-active participation and
open communication.
Product
• We provide our customers quality products at value-for-money prices
Unity
• We respect our people, and we promote teamwork.
Leadership
• We lead with commitment, integrity and competence.
Action
• We strive for excellence, fostering a quality culture in our company.
Reward
• We encourage, recognize and reward our people for exemplary
performance.
2.5.2 Company Work Schedule
2.4 Company activities
HOUSEKEEPING
Every day one of my tasks is to keep my department clean so that a
clean and tidy place can create a good impression on customers so
that they will get interested and purchase all items.
STOCK RECEIVING, STOCK PRICING AND STOCKTAKE
Stock receiving is I will get a lot of stocks in a week. my job is to open
all stocks after getting the good receipt(gr) from the admin. then I’ll
make sure that the title of each book and quantity is as same as in the
goods. after checked, each books according to international standard
book number (isbn), I will use stock take pad device to scan each book
according to barcode so that I can put pricing for all books. after that i
will display each books according to its place so it will be easier for the
customers to find books.
PREPARE FOR UPCOMING PROMOTION
For this task my supervisor will give me the listings for upcoming
promotion, so that I can start putting up promotion stickers for each
book that has promotion. There are a lot of promotion held by popular
bookstore. such as children’s carnival promotion, popular choice
member promotion, pop club promotion and many more. then I will
display it in front table as highlight so that it will be easier for all
customers to know more about each promotion.
CUSTOMER SERVICE
This is where I will have to show my communication skills to
customers. so, my job is to give great customer service by helping and
providing customers with correct information. that’s how I will promote
my department books to some customers so that they will buy
more .by having good communication customers will want to come and
visit more often.
Chapter 3
3.1 INTRODUTION
I have been doing my industrial training for 20 weeks in Popular Book Company
(M) Sdn Bhd. There were a lot of things I have learnt and been through the
internship program. These are my summaries for the whole twenty weeks here
in Popular Book Company (M) Sdn Bhd. It was all about what I have done, learnt
and experienced for my industrial training.
3.2 SUMMARY OF INDUSTRIAL TRAINING ACTIVITIES
Chapter 4
TECHNICAL REPORT
Technical reports are made up of the assignments or tasks that were completed
during the training phase. This chapter provides a more thorough explanation of
the trainees' work by outlining the steps involved in carrying out the task at
hand. Technical reports mention tasks or work completed while undergoing
industrial training. Each assignment that is assigned mast follow the established
method and procedures: it is completed in stages. It guarantees that all
organizational management may function without incident Students are
recurred to submit tases that they completed in this chanter that involved work
methods that had been used by the organisation for 20 weeks. All work
involving these processer and activities should be completed with an eye on
teaching students how to manage the lass electively. How to create a work
completion report is covered in this chapter.