Employee Perception and HR Practices
Employee Perception and HR Practices
INTRODUCTION
1.1 INTRODUCTION OF THE STUDY
Employee perception and HR practices are pivotal elements that shape the dynamics within an
organization. Employee perception refers to how employees view their roles, the work environment,
and the overall organization, influencing their job satisfaction, commitment, and discretionary effort.
HR practices, such as recruitment, training, performance management, compensation, and work-life
balance initiatives, are designed to build a positive and supportive relationship between the organization
and its employees. Effective HR practices enhance employee perception by ensuring that employees
feel valued, recognized, and fairly treated.
This positive perception is essential for fostering employee engagement, which is characterized
by employees being fully absorbed in their work, enthusiastic about their roles, and proactive in
contributing to the organization's success and reputation. Engaged employees not only perform at
higher levels but also provide feedback that can help further improve HR practices, creating a beneficial
cycle.
HR practices in response to employee feedback, organizations can sustain high levels of
motivation, commitment, and productivity, leading to better overall performance and a stronger
organizational culture.
The HRM has emerged and evolved as one of the most important areas of organizational science
and practice. It has not been developed in isolation, but rather in the context of industrial change and
economic development.
The uniqueness of the Human Resources (HR) approach requires a totally different type of
attention from managers. The HR has characteristics that provide the greatest challenge as well as
opportunity.
The patterns of work relationships at work reflect the HRM philosophy. The practices and
philosophy of HRM are perpetuated by managers who are encouraged to follow the role model of their
seniors. In the process of organization socialization they internalize the values and attitudes of their
leaders. The entire process is thus institutionalized.
In general, HRM has been described as: broad and strategic; involving all managerial personnel;
regarding employees as the single most important organizational asset; being proactive in its
responsibilities; and having the objective of enhancing organizational performance and meeting
employee needs.
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EMPLOYEE PERCEPTION:
In employee relations, perception is a major factor. Most of the times, it is formed by
organizational roles, styles of leadership, styles of communication at the workplace etc. and so it is very
important that the organization be able to form the correct perception in the minds of its employees.
Employee perception is the lens through which individuals view their workplace environment,
shaping their attitudes, behaviors, and overall satisfaction. It encompasses their interpretations of
various facets such as company values, leadership effectiveness, job responsibilities, coworker
relationships, and opportunities for advancement. Positive perceptions typically stem from experiences
that align with employee expectations, where they feel valued, respected, and supported in their roles.
On the other hand, negative perceptions may arise from instances of unfair treatment, lack of
communication, or limited growth prospects.
ORGANIZATION CULTURE:
Organizational culture encompasses an organization's expectations, experiences, philosophy, and
values that guide member behavior, reflected in their self-image, internal operations, external
interactions, and future outlook. This culture varies from company to company and is often difficult to
improve. In large corporations, employees at the lowest levels frequently feel insignificant to the CEO
and executive team, leading to a weakened sense of organizational commitment. This disconnect can
result in low engagement, high turnover, and reduced innovation as employees seek environments
where their contributions are valued.
Improving organizational culture is challenging due to entrenched behaviors, diverse
interpretations of cultural elements, and the sheer size and complexity of large organizations. Effective
communication is crucial but often hindered by physical, hierarchical, and functional divides.
ORGANIZATIONAL PRACTICES:
Organizational practices are the specific activities, routines, and procedures that define
how work is performed within an organization. These practices are the tangible manifestations
of an organization's culture, values, and strategies, shaping the behavior of employees and the
overall functioning of the organization. They encompass a wide range of elements, including
communication protocols, decision-making processes, performance evaluation methods,
employee development programs, and reward systems.
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Effective organizational practices are essential for ensuring that the organization's goals
are met efficiently and that employees are motivated, engaged, and aligned with the
organization's mission and vision. For instance, clear communication protocols ensure that
information flows seamlessly across all levels of the organization, reducing misunderstandings
and enhancing collaboration.
Decision-making processes that involve input from various stakeholders can lead to
more informed and inclusive outcomes, fostering a sense of ownership and commitment among
employees.
Performance evaluation methods that are fair and transparent can motivate employees
to achieve their best, while continuous employee development programs help in upskilling the
workforce and preparing them for future challenges. Reward systems that recognize and
celebrate achievements can boost morale and reinforce desired behaviors, further embedding
the organization's values into everyday actions.
Organizations can enhance productivity, foster innovation, and maintain a competitive edge in
their respective industries. This dynamic approach ensures that the organization remains agile and
responsive to changes in the internal and external environment, ultimately leading to sustained success
and growth.
ORGANIZATIONAL HR PRACTISES
Organizational HR practices encompass the strategic activities conducted by the human resources
department to manage and develop an organization's workforce, aligning employee skills and
behaviors with the company's goals and culture. These practices include recruitment and selection,
training and development, performance management, compensation and benefits, employee relations,
and legal compliance. Effective HR practices attract and retain top talent, enhance employee
engagement and productivity, and foster a positive work environment. By continuously refining these
practices, organizations can build a motivated, high-performing workforce that drives organizational
success and adapts to changing business needs.
• Recruit, select, train & develop, counsel, motivate, and reward employees
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• Act as liaison with unions & government
Leading Practices:
• Design work and jobs to promote organizational learning, innovation, and flexibility
• Empower individuals and teams to make decisions that affect quality and customer
satisfaction
HR POLICIES:
Policies in the management of HR cover a wide variety of subjects. A comprehensive coverage
of policies embrace any action or decision, taken by either employees or employers in relation to the
working condition, the rights and responsibilities of employees and employers, and the action of both
society. One policy may be a statement of prevailing for employee attendance and another statement of
employer obligations in grievance handling.
One policy may describe conditions under which loans will be granted whereas another may
indicate conditions under which an employee is subjected to eject.
Procedures advise the details for carrying out policies. They spell out the specific rules and
regulations and personnel responsible for executing policies. Procedures also filter what is to be done in
particular conditions.
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HR PROGRAMME:
HR programme consists of the entire broad course of action regulating employees at all
circumstances (including employers) in an organization. Like any other programme of
management, it can be reflection of as a "stable plan of action that continues over a while." It is
the end product of philosophy, values, concepts, principles, policies and procedures.
Some universal elements in a HR programme are:
1. Recruitment and Selection
2. Training and development
3. Communication
4. Grievances and discipline
5. Pay role
6. Health and safety Provisions
7. Benefits and services etc.
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[Link]
2.1 INDUSTRY PROFILE:
In a modern context, the term ‘IT’ is commonly used to describe computers and
networks within a business environment. It refers to their applications in: generating,
manipulating, storing, regaining, transmitting, and handling, exchanging, studying and
securing all data or information in an electronic format. IT is also used as an umbrella term to
cover: television, telecommunication equipment, software, e-commerce and the internet.
The first mechanical computer device was conceptualised and invented by English
mechanical engineer and polymath Charles Babbage in the early 19th century. Called the
‘Difference Engine,’ it was originally created to aid in navigational calculations. Often referred
to as the ‘Father of the Computer’, Babbage came up with the more general ‘Analytical Engine’
in 1833 which could be used in fields other than navigation. Funding constraints meant that
Babbage died without seeing his machine completed, however his son Henry completed a much
simpler version of the machine in 1888, which was successfully demonstrated to the public in
1906.
Early computers were not developed until the mid-1900s, when a more compact
analogue electromechanical computer, that used trigonometry, was installed on a submarine to
solve a problem with firing torpedoes at moving targets.
The Z2, the first electromechanical digital computer, invented by Engineer Konrad
Zuse in 1939, used electric switches to drive, and relays to perform calculations. Devices like
the Z2 had very low operating speeds and were eventually succeeded by faster all electric
machines, such as the first fully automatic 1941 Z3, also created by Zuse.
Colossus, a set of computers created between 1943 – 1945, are widely recognised as
the world’s first programmable electronic digital computers. Popularised by its use during
World War II Colossus were used in intercepting and deciphering encrypted German
communications from the Enigma machine. English computer scientist, mathematician, and
theoretical biologist Alan Turing conceptualised modern computers in his 1936 seminal paper
‘On Computable Numbers’, whereby programmable instructions are stored in the memory of
a machine.
It was not until 1951 when electrical engineering company Ferranti International plc
created the Ferranti Mark 1; that the world’s first general-purpose computer was commercially
available. Also called the Manchester Electronic Computer, the Ferranti Mark 1 was first
utilised by the Victoria University of Manchester.
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The first computer used in processing commercial business applications was developed
by the Lyons Tea Corporation to increase business output in 1951 – Leo I.
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1972 – The first video game console designed for use on TV’s is invented – the Magnavox
Odyssey
1973 – Ethernet invented by Bob Metcalfe and David Boggs – Personal computer invented by
Xerox
1976 – The inkjet digital printer is invented by Hewlett-Packard
1982 – WHOIS (pronounced who is) is released as one of the earliest domain search engines
1984 – The first laptop computer enters the commercial market
1989 – World Wide Web (the internet) invented by Sir Tim-Berners Lee
1990 – A student at McGill University in Montreal develops the first search engine named
Archie
1992 – Complete I.T. Founded
1993 – Benny Landau unveils the E-Print 1000 as the world’s first digital colour printing press
– Xerox 914 is released as the first successful commercial plain paper copier
1996 – The Nokia 9000 Communicator is released in Finland as the first internet enabled
mobile device
1998 – Google established – PayPal is launched, enabling large scale payment via the internet
2000 – Microsoft develop the first tablet computer
2001 – Digital Satellite Radio – Apple releases the iPod
2003 – WordPress, an open source website content management system is launched by Mike
Little and Matt Mullenweg – LinkedIn is established
2004 – Emergence of Web 2.0 – Humans move away from consumers of internet material to
active participation – Facebook established by Mark Zuckerberg
2005 – USB Flashdrives replace floppy disks – Google Analytics established – YouTube is
launched as a video platform
2006 – Twitter is launched to the public
2007 – Apple Inc. debuts the iPhone – Amazon releases the Kindle, marking a new era in
reading and book technology
2009 – Bitcoin is developed by unknown programmers under the name of Satoshi Nakamoto
2010 – Apple debuts the iPad – The beginning of responsive website design
2011 – 22 nanometre computer chips enter mass production
2012 – Quad-core smartphones and tablets are releases, offering faster processing power
2014 – 14 nanometre computer chips are released – The market for smart watches reaches 5
million
2015 – Apple releases the Apple Watch
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2016 – Supercomputers reach 100 petaflops – Mobile devices overtake wired devices as a
means of using the internet
2017 – 10 nanometre chips enter service
2018 – AI first publicly emerged alongside 5G technology
2019 – Google released Quantum Supremacy, a machine running on quantum mechanics that
can answer questions that would confuse even the world’s top supercomputer – Sharp acquires
Complete I.T.
2020 – Chatbot-technology and text-producing AI GPT-3 was released.
– The COVID-19 pandemic accelerates digital transformation, leading to remote work and
online education
2021 – GitHub Copilot, a programmer assistant AI, was released – Continued development of
electric vehicles (EVs) with advancements in battery technology.
2022 – Chatbot and text-generating AI, ChatGPT is released, Expansion of Metaverse concepts
2023 – Microsoft released ChatGPT-powered Bing – Sharp launches first-to-market Virtual
Showroom – an immersive and interactive experience
The Virtual Showroom is an award-winning 3D virtual environment that allows users
to view Sharp’s products and services in a ‘real-life’ setting with interactive elements such as
video and the ability to engage with different hotspots and touchpoints to view and learn more
about the product/solution.
Humanity has been manipulating, storing, and communicating information since the
early Sumerians pioneered the written word in ancient Mesopotamia, circa 3000 BC. The term
IT did not appear until the mid-20th century however when an influx of early office technology
appeared.
The term was first published in the 1958 Harvard Business Review when authors
Harold J. Leavitt and Thomas C. Whisler said “the new technology does not yet have a single
established name. We shall call it Information Technology.”
2. IT services
4. Hardware
It is noted that the Indian IT industry is growing at robust pace driven by greater
acceptability of the outsourcing concept, expansion of service offerings and high quality
delivery capabilities. The industry remains one of the highest contributors of employment and
foreign exchange to the country. The key drivers of the robust growth include verticals such as
Banking and Financial Services companies, Pharma and Legal Services. It is useful to
understand the structure of the Indian IT Industry, and the place that the IT software, IT
services, ITeS &BPO, hardware segment has within it.
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2.2 COMPANY PROFILE:
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2.2.3 VISION:
CannyMinds works with a vision for the enhancement of its clients’ performance. It
encourages him by swapping the tumults in the journey to get the higher productivity that
ultimately leads to the improvement in Return on Investments (ROI). It assists its clients by
enabling them right technological solutions that involves research, analysis,
implementations on projects etc.
2.2.4 MISSION:
CannyMinds works with a mission in which it wants its clients to perform better in their
business and even a drastic obstruction for its business rivals. Cannyminds provide their
clients a better view of the business world with ultimate righteous solutions.
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2.3.2 CANNY DOCS:
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2.3.4 CANNY HR:
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CannyEdu has brought the feature that enables one to learn, collaborate and
communicate anytime and from anywhere. This platform gives you a sense of education in
real-time. Schools and colleges can also arrange the video conference for meetings and present
the classes courses in a specular way.
2.4 SERVICES:
Digital marketing services utilize online platforms and strategies to promote businesses,
products, or services. Through techniques such as SEO, social media marketing, PPC
advertising, and content marketing, businesses can reach their target audience effectively, drive
engagement, and increase brand awareness.
With the exponential rise in the use of the internet, the conventional marketing and sales
method for acquiring customers is fast losing ground. Today, every business requires an online
presence in the form of a website. Moreover, 80 per cent of customers buy small and big
products either online directly or research them online before buying them. As mobile
technology has penetrated every corner, digital marketing services have become extremely
important. This has become more evident in these times of pandemic, where businesses have
to operate in a restricted manner. There is no choice but to create a carefully crafted digital
marketing strategy that will indirectly or directly influence their prospective customer. It will
not be wrong to say that digital marketing services are the route for survival leave alone
boosting the business. Digitalmarketing at CannyMinds Technology specialize in SEO, SEM,
and Email Marketing to provide digital marketing services globally. Cannyminds have
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experience in promoting the brand and deliver an enduring impact on the target audiences
effectively.
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transform their operations, lower costs, increase agility and open new channels for growth.
Their people, technology, and best practices improve and automate highly complex business
processes across front, middle and back offices, thereby facilitating customer experience
transformation. Cannyminds modernize their operations with digital capabilities, agile
processes and data-driven insights to achieve better outcomes, greater operational efficiency
and faster growth. Utilize their deep experience in many domains and rely on their hybrid,
digital-first contact centres to unify their end-to-end business processes.
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Locations:
Head Office:
No:88, Ramnagar 6th Street,
Velachery, Chennai - 600042,
TamilNadu, India
Email info@[Link]
Ph no +91 9361801926 / 28
BRANCHES:
United States:
8751 Collin McKinney Pkwy Suite 1102 #525, McKinney, TX 75070, United States
Mob: +1 (214) 727-0422,
Mob:+1 (214) 272 0230
Email: sv@[Link],
info@[Link]
Nigeria:
No:16, Adeola Adeleye Street, Off Coker Road, illupeju, Lagos, Nigeria
Mob: +234 708 632 3687
Mob:+234 7010522747
Email: info@[Link]
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3. REVIEW OF LITERATURE
1. Jeske van Beurden, Karina van De Voorde, Marc van Veldhoven, (2021) “The
employee perspective on HR practices” Volume 32 Issue 2
2. Ahsanullah Mohsen, Najibullah Neyazi and Sarwar Ebtekar, (2020) The Impact of
Organisational Culture On Employees Performance Volume 11, Issue 8
This paper delves into the impact of organizational culture on employee performance
within Afghanistan's telecommunications sector. Using established questionnaires,
researchers dissected both organizational culture and employee performance into sub-
elements for focused analysis. The study's significance lies in its contribution to an
underexplored area in Afghanistan, offering valuable insights and recommendations for
sectoral enhancement. Sampling 211 individuals from diverse telecommunications
companies via random selection, the research employed regression analysis to unveil
relationships between variables. Findings reveal significant relationships and impacts of
organizational culture on employee performance, with nuances observed across various sub-
elements like change management and goal achievement.
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3. Dr. Sushree Sangita Ray, Dr. Rachita Ota, Pallavi Chatterjee (2022), A Study on
Employee’s Perception of Organizational HR Practices and its Culture, Vol 3, no 6,
ISSN 2582-7421
The HR division of an organization is crucial for creating, implementing, and managing
policies that govern employee relations and workplace culture. A positive work culture and
effective HR practices significantly influence employee perceptions and satisfaction. In today's
environment, many organizations strive to create a worker-friendly atmosphere to retain talent,
especially in light of the challenges posed by negative workplace cultures, poor HR practices,
and the impact of COVID-19. High employee turnover has become a trend, highlighting the
need for organizations to address employees' needs and desires comprehensively. By ensuring
job satisfaction through financial and growth opportunities, employees are more likely to
commit to the company's success. The HR department plays a vital role in this by offering
training, development programs, and fostering a creative, supportive workplace. Empathy in
HR practices is essential. Even a small-scale study can provide valuable insights into employee
perceptions, guiding improvements in organizational practices.
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5. Khaled Aladwan, Ramudu Bhanugopan, Brian D'Netto (2015), The Effects Of Human
Resource Management Practices On Employees’ Organisational Commitment Vol 23
Issue 3 ISSN- 1934-8835
This study investigated the impact of Human Resource Management (HRM) practices
on organizational commitment (OC) within the context of the Middle East. Survey data from
493 front-line employees across various industries in Jordan were analyzed using structural
equation modeling to explore the relationship between HRM practices and OC. The findings
support the hypothesized model, revealing a significant association between HRM factors and
OC. This study contributes to a deeper understanding of how HRM practices influence OC and
offers novel insights into HR policy formulation for organizations operating in the Middle
Eastern region, an area that has received limited research attention in recent years.
6. Maria Luisa, Silvia De Simone, Amelia Manuti (2022), Employees’ Perception of HRM
Practices and Organizational Citizenship Behaviour, Vol. 12 Issue 9
The aim of the study was to explore if and to what extent a positive perception of
Human Resource Management Practices could be related to Organizational Citizenship
Behaviors and if the Work–Family Interface could act as a mediator of such relationship. A
group of 406 employees of an Italian sector of the Public Administration filled in a self-report
questionnaire encompassing socio-professional information and the following psycho-social
measures: Perception of Human Resource Management Scale, Work–Family Interface, and
Organizational Citizenship Behaviors Scale. The results confirmed the importance of Human
Resource Management Practices perceptions for positive Organizational Behaviors underlining
the crucial role played by positive work-to-family and family-to-work spillover as mediators.
The study reflected on the work–family relationships demonstrating the mediating role of
positive work–family spillover in the relationships between perceived HR practices and
organizational citizenship behaviors. The findings showed implications for HR practices to
plan actions and interventions aimed at supporting employees’ work–family balance and at
encouraging organizational citizenship behaviors.
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7. Hamzah Mohammad A. Al_Qudah, Dr. Abdullah Osman, HamzahEdris M. Al_Qudah
(2014), The Effect of Human Resources Management Practices on Employee
Performance Vol. 3 Issue 9, ISSN 2277-8616
This paper aimed to examine the effect of HRM practices towards employee
performance in Malaysian Skills Institute (MSI). It investigated the factors that affection
recruitment and selection, compensation toward employee performance in MSI. The study
population, which consisted of employees in the MSI, comprised 40 respondents. To achieve
the study objectives, the researcher developed and distributed a questionnaire, and collected
and analyzed the data using SPSS. An overall analysis was performed based on the descriptive
statistics and correlation analysis. The results indicated that recruitment and selection and
compensation significantly correlated with the employee performance in MSI. The paper
provided recommendations for improving recruitment and selection and compensation in
MSI.
9. Salman Iqbal (2016), employees’ perception regarding the role of specific hrm practices
in knowledge intensive firms Volume 3, ISSN 2091-2986
This paper investigated the employees’ perceptions about association between specific
HRM practices and employees’ knowledge sharing. Based on previous literature, a model
is proposed for the study and hypotheses are formulated. The cross-sectional dataset comes
from a sample of 390 employees of 19 Pakistani KIFs. Confirmatory factor analyses were
employed to evaluate the reliability and validity of the measurement model and the research
model was tested using structural equation modeling. The results suggest that specific HRM
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practices, for instance, recruitment and selection and reward systems show a positive
relationship with knowledge sharing, as perceived by the employees of these organisations.
We also found a positive relationship among individual and organisational capability in
workplaces. A key finding of this study is that recruitment and selection have a much
greater impact on knowledge sharing than reward systems. Findings should be confirmed
using a larger sample, as well as through longitudinal study. This study will be beneficial
for researchers, practitioners, scholars, organisational leaders and employees. It will also
be helpful for those interested in organisational structure and relationships across
organisations in knowledge context. This study makes a valuable contribution, given that
there is a lack of empirical studies of this nature focusing on the South East Asian region.
Our findings are more interesting given that the current study is based on employees’
perception and employees’ views are similar to than that of management’s views in KIFs.
10. Chand, Mohinder; Ambardar, Ankush (2020), The Impact of HRM Practices on
Organisational Innovation Performance Volume 13, ISSN 0974-6250.
The paper investigates the effects of HRM practices on organisational innovation
performance: the mediating effects of employees' creativity and perceived organisational
support in the Indian hospitality industry. A conceptual model is developed to examine the
relationship among four constructs namely human resource management practices,
perceived organisational support, and employee creativity as antecedents of organisational
innovation performance and seven research hypotheses are empirically tested using
structural equation modelling (SEM). All the posited seven hypotheses are supported. The
results indicate that the human resource management practices and perceived organisational
support could indeed affect employee creativity with regard to organisational innovation
performance.
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4. RESEARCH METHODOLOGY
Research methodology is the specific procedures or techniques used to identify, select,
process, and analyse information about a topic. A Research Methodology describes the
techniques and procedures used to identify and analyse information regarding a specific
research topic. It is a structured and scientific approach used to collect, analyse, and interpret
quantitative or qualitative data to answer research questions or test hypotheses. A research
methodology is like a plan for carrying out research and helps keep researchers on track by
limiting the scope of the research. Several aspects must be considered before selecting an
appropriate research methodology, such as research limitations and ethical concerns that may
affect your research.
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2.5 SOURCES OF DATA COLLECTION
The objective of the study has been accomplished with the help of primary data
collected from the employees. The data has been collected with the help of questionnaire. The
questionnaire used in this survey consists of structured type of questions. The primary data
refers to the data collected from primary sources.
4.5.2 Secondary Data
The secondary data were collected from official records of the organization,
websites and from other publications. Data which are not originally collected but rather
obtained from a published or unpublished source, are known as secondary data. The main
sources are:
1. Journals and records
2. Magazines
3. Websites
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4.7.2 Population of the Study
The population of the study refers to the set of cases or individuals that will be the
subjects for selecting the sample. The population of the study consists of the employees of
CannyMinds Technology Solutions with a total number of 120.
4.7.3 Sample Size
The Sample size is the number of samples taken from the population. In this research
the sample size used is 120 employees from CannyMinds Technology Solutions.
4.9 HYPOTHESIS
4.9.1 Karl Pearson Coefficient of correlation
Null Hypothesis (H0): There is no significant relationship between performance
evaluation and employee satisfaction.
Alternative Hypothesis (H1): There is significant relationship between performance
evaluation and employee satisfaction.
4.9.3 Correlation
Null Hypothesis (H0): There is no significant relationship between areas of
improvement and employee satisfaction.
Alternative Hypothesis (H1): There is significant relationship between areas of
improvement and employee satisfaction.
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4.10 PERIOD OF THE STUDY
A study was under a period of February 2024 to May 2024 during the period of the
researcher collected the necessary primary data and other relevant information needed to carry
out the study.
4.11 LIMITATIONS OF THE STUDY
1. Employees from different cultural backgrounds might interpret HR practices and
organizational culture differently based on their own cultural norms and expectations.
2. Employees on leave were excluded from the survey
3. Due to their workload, fewer employees were not interested in the survey.
4. Employees may misunderstand or be unaware of HR practices if the organization does
not clearly communicate its policies.
5. The questionnaire provide pre-defined options limiting the depth of information
6. The responses collected from employees might be biased.
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[Link] ANALYSIS AND INTERPRETATION
5 Above 40 10 7.5%
Age of Respondents
50 45.8
45
40
35
30
25 22.5
20 15.8
15
8.3 7.5
10
5
0
Below 25 25 - 30 30 - 35 35 - 40 Above 40
INTERPRETATION:
From the above analysis it is inferred that 45.8% of respondents are below 25
years,22.5% of respondents are in between 25-30 years of age group, 15.8% of
respondents are 30-35 years and 8.3% of respondents are in the age group of 35-40
years and 7.5% of respondents are above 40 years.
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TABLE 5.1.2. GENDER WISE CLASSIFICATION OF THE RESPONDENTS
1 Male 66 55%
2 Female 54 45%
Gender of Respondents
60 55
50 45
40
30
20
10
0
Male Female
INTERPRETATION:
From the above analysis it is inferred that 66% of respondents belong to male
category and 54% of respondents belong to female category. As per this finding, the
male response is more in count compared to the female respondents.
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TABLE 5.1.3. MARITAL STATUS WISE CLASSIFICATION OF THE
RESPONDENTS
1 Single 82 68.3%
2 Married 38 31.7%
Marital Status
80
68.3
70
60
50
40 31.7
30
20
10
0
Single Married
INTERPRETATION:
From the above analysis it is inferred that the 68.3% of the respondents are
single in status and 31.7% of respondents are married in status.
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TABLE 5.1.4. EDUCATION QUALIFICATION OF THE RESPONDENTS
Education Qualification
45 40.8 40
40
35
30
25
19.2
20
15
10
5
0
Diploma Under Graduate Post Graduate
INTERPRETATION:
From the above analysis it is inferred that 40% of respondents are post graduates,
40.8% of respondents are under graduates, 19.2% of respondents are Diploma holders.
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TABLE 5.1.5. WORK EXPERIENCE OF THE RESPONDENTS
Years of Experience
50 46.7
45
40
35
30
24.2
25 22.5
20
15
10
4.2
5 2.5
0
0 - 3 Years 3 - 5 Years 5 - 10 Years 10 - 16 Years Above 16 Years
INTERPRETATION:
From the above analysis it is inferred that 46.7% of respondents have 0-3 years
experience level, 22.5% of respondents have 3-5 years experience, 24.2% of
respondents have 5-10 years experience, 4.2% of respondents have 10-16 years
experience and 2.5% of respondents have Above 16 years experience.
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TABLE 5.1.6. ANALYSIS OF FAIRNESS IN PERFORMANCE EVALUATION
Performance Evaluation
45
40.8
40
35
29.2
30 26.7
25
20
15
10
5 1.7 1.7
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 29.2% and 40.8%
agree that indicates a prevailing belief among employees that the evaluation process is fair,
26.7% give the process a neutral level of fairness, and 1.7% disagree with it.
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TABLE 5.1.7. ANALYSIS OF PERFORMANCE EVALUATION TO PERFORM AT
BEST.
S No Particulars Frequency Percentage
35
30
25
20
15 13.3
10
5 3.3
0
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that most of the respondents believe performance
evaluations enhance their performance, 38.3% and 45% agree. Only 13.3% are neutral, and
3.3% disagree with the performance evaluation.
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TABLE 5.1.8. ANALYSIS OF IDENTIFYING THE AREAS OF IMPROVEMENT.
25 23.3
20
15
9.2
10
5
0.8
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 30.8% and 35.8%
agree with identifying the areas for improvement, 23.3% of respondents assigned a neutral
level 9.2% of respondents disagree with identifying the areas for improvement.
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TABLE 5.1.9. ANALYSIS OF DISCUSSING CAREER ASPIRATIONS AND GOALS.
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30.8
30
25 23.3
20
15
10 6.7
5 1.7
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 30.8% and
37.5% agree about discussing their career aspirations and goals during performance
evaluation, 23.3% of respondents are given neutral level ,6.7% and 1.7% of the respondents
are disagree to discuss their goals.
37
TABLE 5.1.10. ANALYSIS OF HR SERVICES OFFERED BY THE COMPANY.
48.3
50
40
30
22.5 24.2
20
10
4.2
0.8
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 22.5% and 48.3%
agree with HR services offered by the company, 24.2% of respondents are choose neutral level,
4.2% and 0.8% of respondents are disagree with HR services offered by the company.
38
TABLE 5.1.11. ANALYSIS OF HEALTHY WORK-LIFE BALANCE.
30 28.3
25 23.3
20
15
15
10
5
0.8
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 23.3%
and 32.5% agree about promoting healthy work life balance, 28.3% of respondents are given
neutral level ,15% and 0.8% of the respondents disagree about healthy work life balance.
39
TABLE 5.1.12. ANALYSIS OF FAIRNESS HR POLICIES AND PRACTICES.
35 33.3
30
25
20 18.3
15
9.2
10
5 1.7
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 33.3% and
37.5% agree to perceive the level of fairness in hr policies positively, 18.3% of respondents
are given neutral level ,9.2% and 1.7% of the respondents disagree about the level of fairness
in hr policies.
40
TABLE 5.1.13. ANALYSIS OF HR RECOGNIZES THE PERFORMANCE AND
ACHIEVEMENTS OF EMPLOYEES
35 30.8
30
25 20.8
20
15
10 8.3
5 1.7
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis, it is inferred that majority of the respondents 30.8% and 38.3%
agree perceive that employees are rewarded for their accomplishments, 20.8% choose a neutral
response, 8.3% and 1.7% disagree that employees feel that recognition and reward system may
not be adequate.
41
TABLE 5.1.14. ANALYSIS OF TRAINING AND DEVELOPMENT OPPORTUNITIES.
INTERPRETATION:
From the analysis, it is inferred that majority of the respondents 21.7% and 45.8% agree
about the training and development opportunities in the organization, 26.7% are neutral, 4.2%
and 1.7% disagree with these opportunities.
42
TABLE 5.1.15. ANALYSIS OF WORK-LIFE BALANCE HAS BECOME OVER THE
PAST YEAR.
40 38.3
35
30 26.7
25
25
20
15
10 8.3
5 1.7
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 26.7% and
38.3% agree with that work-life balance has improved over the past year, 25% of respondents
are given neutral level ,8.3% and 1.7% of the respondents disagree that employees who do
not perceive an improvement in work life balance.
43
TABLE 5.1.16 ANALYSIS OF COMPANY CULTURE PROMOTES WORK-LIFE
BALANCE.
20
15
9.2
10
5 3.3
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 30.8% and
32.5% agree perceive that the company culture promotes work-life balance, 24.2% of
respondents are given neutral level ,9.2% and 3.3% of the respondents disagree with it.
44
TABLE 5.1.17. ANALYSIS OF SALARY GROWTH BASED ON PERFORMANCE.
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 24.2% and 39.2%
agree that the salary growth is based on employee’s performance, 28.3% of respondents are
given neutral level ,5% and 3.3% of the respondents disagree that employees may not ensure
that transparency of the salary growth.
45
TABLE 5.1.18 ANALYSIS OF LEVEL OF FLEXIBILITY IN COMPENSATION AND
BENEFITS.
S No Particulars Frequency Percentage
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 25% and 39.2%
agree that the company provide flexibility in compensation, 27.5% of respondents are given
neutral level ,6.7% and 1.7% of the respondents disagree that employees feel restricted in
terms of compensation flexibility.
46
TABLE 5.1.19. ANALYSIS OF COMPENSATION STRUCTURES AND BENEFIT
OPTIONS.
25
20 17.5
15
9.2
10
5 3.3
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 28.5% and
44.2% agree that the compensation structure provide transparent information by the company,
17.5% of respondents are given neutral level ,9.2% and 3.3% of the respondents disagree that
the employees feel that compensation provided is not transparent.
47
TABLE 5.1.20 ANALYSIS OF OVERALL COMPENSATION PACKAGE IS
SATISFACTORY
Compensation package
60
51.7
50
40
30 26.7
20 15.8
10 5.8
3.3
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 15.8% and 51.7%
agree perceive the compensation package offered by company as satisfactory, 26.7% of
respondents are given neutral level, 5.8% and 3.3% of the respondents disagree that employees
feel dissatisfied with their compensation package.
48
TABLE 5.1.21. ANALYSIS OF SOCIAL INTERACTION AMONG COLLEAGUES.
5
0.8
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 23.3% and 44.2%
agree with Social interaction among colleagues as an opportunity within organisation, 24.2% of
respondents are given neutral, 7.5% and 0.8% of respondents disagree to feel that social
interaction among colleagues is lacking.
49
TABLE 5.1.22. ANALYSIS OF RECOGNITION AND APPRECIATION FOR
CONTRIBUTIONS IN THE WORKPLACE.
15
10 6.7
5
0
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 29.2% and 46.7%
agree to feel recognized and appreciated for their contributions in the workplace, 17.5% of
respondents are given neutral, 6.7% of respondents disagree that employees may not feel
recognized or appreciated.
50
TABLE 5.1.23. ANALYSIS OF COMMUNICATION AND COLLABORATION
BETWEEN DEPARTMENTS IS SATISFACTORY.
30 28.3
25.8
25
20
15
10.8
10
5
0.8
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 28.3% and 34.2%
agree to perceive the level of communication and collaboration between different teams and
departments within the company is satisfactory, 25.8% of respondents neutral, 10.8% and 0.8%
of respondents disagree with it.
51
TABLE 5.1.24. ANALYSIS OF RESOURCES AND TOOLS TO PERFORM TASKS
EFFECTIVELY.
S No Particulars Frequency Percentage
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 20% and 46.7% agree
that the availability of resources and tools to perform tasks positively impact there work, 20%
of respondents are given neutral, 7.5% and 5.8% of respondents disagree that the availability of
resources and tools may be insufficient.
52
TABLE 5.1.25. ANALYSIS OF RESOURCES PROVIDED FOR CAREER
DEVELOPMENT TO EMPLOYEES.
Career development
45 42.5
40
35
30 27.5
25 22.5
20
15
10
5
5 2.5
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 27.5% and 42.5%
agree the availability of resources provided by the company for career development satisfactory
to employees, 22.5% of respondents are given neutral, 5% and 2.5% of respondents disagree
with it.
53
TABLE 5.1.26. ANALYSIS OF CAREER PLANNING OFFERED BY THE COMPANY.
35
30 26.7
25
20.8
20
15
9.2
10
5 3.3
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 20.8% and 40% agree
the level of flexibility in career planning options offered by the company, 26.7% of respondents
are given neutral, 9.2% and 3.3% of respondents disagree that employees feel restricted in their
career planning options.
54
TABLE 5.1.27. ANALYSIS OF JOB OFFERS OPPORTUNITIES TO COMPLETE
TASKS.
S No Particulars Frequency Percentage
INTERPRETATION:
From the above analysis it is inferred that majority of the respondents 23.3% and 44.2%
agree that their job offers opportunities to complete tasks, 20.8% of respondents are given
neutral, 11.7% of respondents disagree that employees may feel constrained in completing task
effectively.
55
TABLE 5.1.28. ANALYSIS OF EMPLOYEE CAREER PATH IN THE
ORGANIZATION.
Career path
45
41.2
40
35
30
25.2
25
21
20
15
9.2
10
5 3.4
0
Strongly Agree Agree Neutral Disagree Strongly Disagree
INTERPRETATION
From the above analysis it is inferred that majority of the respondents 25.2% and 41.2%
agree that each employee is aware of his/her career path in the organization, 21% of respondents
have given neutral, 9.2% and 3.4% of respondents disagree that employee feel uncertain of
their career path.
56
5.2 DESCRIPTIVE ANALYSIS
Employee Satisfaction 1
INTERPRETATION
Correlation coefficient between performance evaluation and employee satisfaction of
employees is .452 which indicates (.4522 = .204) 20.4 percentage positive relationship between
performance evaluation and employee satisfaction of employees and is significant at 1% level.
57
5.2.2. INDEPENDENT T-TEST:
The independent samples t-test is used to compare the means of two unrelated
groups on the same continuous, dependent variable to determine if there are statistically
significant differences between these means.
Hypothesis Statement:
Null Hypothesis (H0): There is no significant difference between Gender of the
Respondents and the Career Planning of the employees.
Alternative Hypothesis (H1): There is significant difference between Gender of the
Respondents and the Career Planning of the employees.
Table 5.2.2 shows that significant difference between Gender of the respondents and Career
Planning of the employees.
Gender
Career Planning Male Female t value P value
Mean SD Mean SD
INTERPRETATION
Since P value is less than 0.05, null hypothesis is rejected at 5% level with regard to
career planning options offered by company and aware of career path in organisation of
employees. Hence there is significance difference between male and female with regard to
career planning offered by company and aware of career path in organization of employees.
58
Based on mean score, the female employees have better opinion in career planning offered by
company than male employees because the company provide some training programs designed
to women employees to overcoming their career challenges and advancing in their field.
There is no significance difference between male and female with regard to career
development satisfactory to employees and task completion of employees, sine P value is grater
than 0.05. Hence the null hypothesis is accepted at 5% level with regard to career development
satisfactory to employees and task completion of employees . The company provide equal
career development opportunities for both male and female employees, leading to similar levels
of satisfaction.
59
5.2.3. KARL PEARSON’S COEFFICIENT OF CORRELATION
Hypothesis Statement:
Null Hypothesis (H0): There is no significant relationship between areas of
improvement and employee satisfaction.
Alternative Hypothesis (H1): There is significant relationship between areas of
improvement and employee satisfaction.
Work environment 1
INTERPRETATION
Correlation coefficient between work-life balance and compensation & benefit of
employees is .579 which indicates (.5792 = .335) 33.5 percentage positive relationship between
work-life balance and compensation & benefit of employees is significant at 1% level.
Correlation coefficient between work-life balance and work environment of employees
is .472 which indicates (.4722 = .222) 22.2 percentage positive relationship between work-life
balance & work environment is significant at 1% level.
Correlation coefficient between compensation & benefit and work environment of
employees is .557 which indicates (.5572 = .310) 31 percentage positive relationship between
compensation & benefit and work environment is significant at 1% level.
60
[Link], SUGGESTIONS & CONCLUSION
6.1 FINDINGS
1. 40.8% of respondents agree with the performance evaluation is fair
2. 45% of respondents agree with evaluation process motivates to perform at best
3. 35.8% of respondents agree with identifying area of improvement in the organization.
4. 37.5% of respondents agree with performance evaluation, it is comfortable to discuss
career aspirations and goals.
5. 48.3% of respondents agree with hr services offered by the company.
6. 32.5% of respondents agree with hr policies promotes a healthy work life balance.
7. 37.5% of respondents agree with the level of fairness in hr practices.
8. 30.8% of respondents agree for the rewards recognition for employee performance.
9. 45.8% of respondents agree with the training and development opportunity.
10. 38.3% of respondents agree with that work-life balance has improved over the past year
11. 30.8% of respondents agree about the company promotes values for work life balance.
12. 39.2% of respondents agree about the salary growth based on performance.
13. 27.5% of respondents agree with the level of flexibility in compensation provided by
the company.
14. 44.2% of respondents agree with the transparent information about compensation
structures.
15. 51.7% of respondents agree with the compensation package.
16. 44.2% of respondents agree about the social interaction with colleagues is an
opportunity.
17. 46.7% of respondents agree with the level of recognition in the workplace is satisfied.
18. 28.3% of respondents agree with the level of communication in the different
departments are satisfied.
19. 46.7% of respondents agree about the adequate tools to perform task effectively.
20. 27.5% of respondents agree with the availability of resources provided by the company
for career development are satisfied.
21. 40% of respondents agree with the level of flexibility in career planning options offered
by the company.
22. 44.2% of respondents agree about the job offers opportunities to complete tasks.
23. 25.2% of respondents strongly agree with the aware of career path in the organization.
61
6.2 SUGGESTIONS
1. The company can come up with new and innovative ideas to improve work life balance
practices, whichcan benefit the organization and its development.
2. Introduce technological change into production department can improve the
efficiency and increasing the productivity, also increases employee satisfaction and
behavior.
3. By offering proper feedback to the employees related to their performance will
increase the workingcondition of the employees as well as the HR relationship.
6. Employees are dissatisfied with inequality that existed in the organization. The
organization must treat the employees equally to avoid disputes for better
industrial relationship.
7. Enhance the use of technology to improve the efficiency and effectiveness of HR practices
and policies.
8. Implement efficient systems and processes for handling HR-related queries and requests to
ensure timely and effective support for employees.
9. Recognize the significant impact of fair compensation on job satisfaction by regularly
reviewing and adjusting salary structures to remain competitive in the market.
10. Enhance transparency and fairness in the awarding of bonuses and increments by
establishing clear criteria and performance metrics for eligibility.
62
6.3 CONCLUSIONS
63