0% found this document useful (0 votes)
35 views4 pages

Social Media's Impact on Democracy

An article about Social Media

Uploaded by

dawson.marycsu
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
35 views4 pages

Social Media's Impact on Democracy

An article about Social Media

Uploaded by

dawson.marycsu
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

MENU

Magazine Media  Member Login Join Donate

Dashed Hopes: Why Aren't Social


Media Delivering Democracy?

OCTOBER 23, 2015

By: Dana Radcliffe


In: Culture

Four years ago, in the months following the Arab Spring, hopes ran high that the growing use of
social media would bring a flowering of democracy throughout the world. Facebook and Twitter had
helped dissidents drive tyrants from power in Tunisia, Egypt, and Libya. In established democracies,
citizens' groups – most notably, the Tea Party in the United States – were influencing politics by
leveraging social media. Indeed, a Forbes cover story on the power of social media concluded that
"the world is becoming more democratic and reflective of the will of ordinary people."

Sadly, such optimism proved ill-founded. Now, in 2015, popular government seems to be receding
globally. With the exception of Tunisia, the Arab Spring did not transform dictatorships into
democracies, and democratic governments seem unable to reach consensus on pressing policy
questions. What happened? Why haven't social media made the world more democratic?

In seeking an answer, we can begin with the nature of democracy itself. Because a country's citizens
have competing interests and values, their effective self-governance through elections of leaders and
other democratic processes requires deliberation. It requires that the citizens and their
representatives discuss and debate what government should or should not do, defending their views
by appealing to shared principles and purposes. As one scholar, Daniel Gayo-Avello, recently
observed, "Deliberation is crucial in modern democracy... Proper democratic deliberation assumes
that citizens are equal participants, opposing viewpoints are not only accepted but encouraged, and
that the main goal is to achieve 'rationally motivated consensus.'" Political philosophers Amy Gutmann
and Dennis Thompson, in their influential Democracy and Disagreement, point out that "the demand
for deliberation has been a familiar theme in the American constitutional tradition. It is integral to the
ideal of republican government as the founders understood it. James Madison judged the design of
political institutions in part by how well they furthered deliberation."

What power do social media confer? Who possesses the


power? How do they use it?

To be sure, "deliberative democracy" is an ideal to which existing democratic systems only roughly
approximate. Nevertheless, the concept provides a plausible standard for evaluating democracies. It
reminds us that the health of a democracy depends in large part on its fostering deliberation that
leads to policies whose legitimacy most citizens accept. The impact of social media on democratic
deliberation may help explain why they have not brought about a new global era of democracy.

The issue here is the political power of social media, and it entails three key questions: What power
do they confer? Who possesses that power? How do those who have the power use it?

First, the power of social media is evident. Functionally, it is the ability to communicate
instantaneously with a large number of people. Politically, it is the power to inform or misinform, to
engage or manipulate, to mobilize or control. In general, it is the power to affect, directly and on a
vast scale, the political beliefs and actions of citizens.

Second, when the government controls social media, this power is in its hands. When the
government does not control social media, political power belongs to the citizens who can access
them and is exercised by groups of like-minded individuals who use them to organize and coordinate
political activities.
Third, as for how the political power of social media is wielded by those who possess them, recent
history gives us some salient examples:

Protesters using them in organizing mass demonstrations against oppressive governments


during the Arab Spring;
The Chinese government's allowing critics of public officials and policies to "vent" online but
tightly censoring calls for collective action;
The Russian government's employing its immense digital propaganda machine to convince many
Europeans that the CIA shot down the Malaysian airliner over Ukraine;
The Islamic State's utilizing social media to recruit disaffected Muslim youths from around the
world;
In 2008, the Obama campaign's innovative application of social media to raise record amounts of
money from small donors and customize its messages to different demographics; and
The use of social media by an impassioned minority of Americans angry at "big government" to
form and advance the Tea Party movement.

In all these cases, social media were - or are - used as political weapons. Of course, I am not implying
moral equivalence in these examples. My point is that the political power of social media has been
used most effectively in adversarial contexts - in circumstances of struggle or competition. In those
cases, the regime, organization, or group holding the power uses it against individuals, groups, or
institutions whose interests or goals conflict with theirs. Consequently, whether they are
revolutionaries, totalitarian governments, candidates for office, or special interests, political partisans
using social media as tactical weapons are not concerned about deliberation.

Current use of social media favors affinity over


engagement, expression over debate, silence over
disagreement, dogmatism over compromise, and - toward
opponents - disdain over respect.

Who, then, cares about promoting democratic deliberation? It is citizens and leaders who understand
that democratic processes necessitate deliberative disagreement and, in the legislative process,
negotiation and compromise. However, when these advocates of democracy look to social media to
establish and strengthen democratic processes, they encounter a basic problem: social media
appear unsuited to serve as forums of political deliberation. Research into online behavior suggests
several reasons:

Users tend not to seek opportunities to engage in serious political dialogue with people whose
views differ from their own. Rather, as social media expert Curtis Hougland notes, "people
choose to reinforce their existing political opinions through their actions online."
A recent Pew Research Center report offers evidence that people are much less willing to post
their political views on social media when they believe their followers would disagree with them.
Daniel Gayo-Avello has found that "when political discussions occur they are not rational and
democratic deliberations... [because] political information in social media generally lacks quality
and strong arguments, is usually incoherent and highly opinionated."

To these I would add some intuitions of mine:

When people who have strong political opinions avoid engaging opponents in reasoned debate
but have them bolstered by social media followers, they tend to become more rigid in those
views - and so, are even less interested in democratic deliberation.
As a result, political partisans connected through social media tend to oppose legislative
compromises on their pet issues, demanding that elected representatives they support "stand on
principle," regardless of political realities or the common good.
Finally, perhaps because using social media is, physically, a solitary activity, it tends not to
cultivate civic virtues - such as respect for opponents - that Gutmann and Thompson argue are
critical to democratic deliberation.

In short, with regard to political discussion, current use of social media favors affinity over
engagement, expression over debate, silence over disagreement, dogmatism over compromise, and -
toward opponents - disdain over respect. This, I believe, is largely why we have so far been unable to
move beyond the use of social media as political weapons to make them instruments of deliberative
democracy.

____________________

Dr. Dana Radcliffe is the Day Family Senior Lecturer of Business Ethics and a Senior Lecturer of
Management at Johnson at Cornell University, as well an Adjunct Professor at Syracuse University, in
the Maxwell School and the College of Engineering and Computer Science. Read more.

Professor Radcliffe composed this essay based on his comments at the Pacific Council’s Members
Weekend 2015.

A version of this essay was published in the Huffington Post.

The views and opinions expressed here are those of the author and do not necessarily reflect the
official policy or position of the Pacific Council.

You Might Also Like


MAY 20, 2021

CONTINUING OUR COLLABORATION ON FOREIGN REPORTING


WITH USC

Common questions

Powered by AI

Social media platforms contribute to political polarization by fostering environments where users engage predominantly with like-minded individuals, thus reinforcing pre-existing beliefs and avoiding dissonant views. This behavior limits exposure to diverse opinions necessary for deliberative democracy . Political philosophers like Gutmann and Thompson argue that deliberative disagreement, which social media fails to encourage, is crucial for democratic processes . Research into online behavior shows that people naturally gravitate toward content that aligns with their beliefs, exacerbating rigidity in views and reducing the likelihood of deliberative engagement . Additionally, users' reluctance to post contrary opinions due to potential backlash creates echo chambers that deepen political divides .

Social media demonstrated significant political power during the Arab Spring by enabling activists to organize and coordinate mass demonstrations against oppressive regimes. This power lies in the ability to communicate instantaneously with vast audiences, which can mobilize or inform large groups of individuals . However, the limitation of social media as a tool for fostering democracy becomes apparent in its inability to support the kind of democratic deliberation necessary for effective governance. Deliberation requires engaging with opposing viewpoints to reach a consensus, yet social media tends to reinforce existing beliefs and encourage expression over debate . Moreover, political discussions on social media lack quality and coherent arguments, reducing deliberation's effectiveness in democratic processes .

The challenges of using social media for democratic deliberation stem from its tendency to reinforce existing beliefs rather than facilitate meaningful dialogue between opposing viewpoints. Users often prefer interacting with like-minded individuals, limiting exposure to diverse perspectives. Additionally, the content shared on social media platforms lacks the depth and quality necessary for rational, democratic deliberations . Furthermore, studies have shown that individuals are reluctant to engage in political discussions on social media if they anticipate disagreement from their followers, contributing to an echo chamber effect . As a result, instead of promoting deliberation, social media use tends toward dogmatism and disdain for opposing opinions .

Despite initial optimism, social media's potential to foster global democracy appears limited due to its role in reinforcing current political opinions and discouraging discourse essential for democratic processes. Recent history demonstrates how social media has been effectively used as a political weapon in adversarial contexts, such as during the Arab Spring protests, where it was instrumental in mobilization but not in long-term democratic institution building . Studies indicate that social media facilitates an environment where users avoid engaging with differing political views, opting instead to support and receive reinforcement from their existing social circles . This behavior undermines the foundational democratic principle of deliberation and consensus-building .

Recent history provides several examples of the political power of social media, illustrating its use as a tactical weapon. The Arab Spring is a prime case where social media enabled protesters to coordinate actions against oppressive governments . The Chinese government, while allowing criticism online, tightly controls social media to prevent collective action, showing how governments can wield social media power to maintain control . Similarly, the Russian government's use of its digital propaganda machine to spread misinformation demonstrates social media's ability to affect international perceptions and narratives . These examples highlight that social media's political power is most effectively used in contexts of competition and conflict, rather than fostering democratic dialogue .

The concept of deliberative democracy plays a crucial role in evaluating the democratic potential of social media by providing a standard against which the effectiveness of social media's influence on democracy can be measured. Deliberative democracy emphasizes the importance of discussion and debate in achieving a rational, consensus-driven political process . Social media platforms, however, tend to lack the depth and quality required for such deliberation, often fostering environments that encourage reinforcement of existing opinions rather than open discussion . This discrepancy highlights the shortcomings of social media in supporting the processes necessary for true democratic deliberation, suggesting social media's limitations in achieving its democratic potential.

Dana Radcliffe argues that social media use poses limitations to fostering civic virtues essential for democratic processes because it prioritizes expression over debate and affinity over engagement. This dynamic discourages the cultivation of civic virtues, such as respect for opponents, which are essential for democratic deliberation . The solitary nature of online interaction further prevents the development of these virtues, as users tend to avoid reasoned debate and instead bolster their views through interactions with supportive followers, leading to increased rigidity and less interest in compromise or respectful discourse . Consequently, social media's current uses hinder the promotion of deliberative democracy.

Governmental controls over social media significantly impact political power dynamics by determining who holds the power to influence public opinion and political actions. When the government controls social media, it retains the power to manipulate information flow, suppress dissent, and manage public perception, as seen in China, where the government allows citizens to "vent" criticism online but censors calls for collective action . In contrast, when citizens freely access social media, the power shifts towards them and their ability to organize and mobilize politically, as exhibited during the Arab Spring . Thus, control over social media can either stifle or empower democratic processes depending on the entity exercising that control.

The solitary nature of social media interaction contrasts sharply with the necessary qualities of democratic deliberation, which require active engagement, dialogue, and respect for opposing viewpoints. On social media, individuals primarily interact with content alone, reinforcing existing opinions without meaningful exchanges with others . Democratic deliberation, on the other hand, necessitates open discussion, the willingness to entertain opposing views, and compromise, qualities that are diminished in the echo chambers and expression-over-debate tendencies prevalent on social media . This contradiction hinders the development of the civic virtues and rational discourse needed for effective democratic governance.

Evidence indicating that social media does not effectively facilitate rational democratic deliberations includes research findings that political discussions on these platforms are incoherent, lacking quality and strong arguments . Studies highlight that users do not engage in serious political dialogue with those holding differing views, opting instead to reinforce existing beliefs through like-minded communities . Additionally, social media expert Curtis Hougland asserts that users prefer environments that reaffirm rather than challenge their opinions, a behavior that undermines rational deliberation necessary for democracy . These factors collectively contribute to an environment in which social media fails to support democratic deliberation effectively.

You might also like