0% found this document useful (0 votes)
910 views6 pages

Business Sectors and Environments Overview

Uploaded by

hlayisofiles
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
910 views6 pages

Business Sectors and Environments Overview

Uploaded by

hlayisofiles
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

BUSINESS SECTORS AND THEIR ENVIRONMENTS CHAPTER 9

Paper 1

BUSINESS STUDIES

GRADE 12
TERM TWO
CHAPTER 9
NOTES ON BUSINESS SECTORS AND THEIR
ENVIRONMENTS
REVISED

TABLE OF CONTENTS

TOPICS PAGES
Exam guidelines for business sectors and their 2
environments
Terms and definitions 2
Types of business sectors 3
Possible challenges, their environments & 4
extent of control
Example of a scenario on the primary sector 5
Example of a scenario on the secondary 5
sector
Example of a scenario on the tertiary sector 5-6
Example of a direct question on business
environments and the extent of control 6

This chapter consists of 6 pages

1
BUSINESS SECTORS AND THEIR ENVIRONMENTS CHAPTER 9
Paper 1

CONTENT DETAILS FOR TEACHING, LEARNING AND ASSESSMENT PURPOSES


Learners must be able to:
 Name THREE types of business sectors: primary, secondary and tertiary.
 Identify/Name a business sector from given scenarios/statements.
 Identify business challenges from given scenarios/case studies and classify them
according to the THREE business environments.
 State/Explain the extent to which a business (operating in any of the three sectors)
can control the three business environments from given scenarios and case studies.

TERMS AND DEFINITIONS


TERM DEFINITION
Business Sector A business sector is a sub division/subset of the economic activities, e.g.
Primary sector primary,
This secondary
sector and
deals with tertiary. of raw materials and natural resources.
extraction
Secondary sector This sector processes raw materials into finished goods.
Tertiary sector This sector renders services to other businesses/provides auxiliary
Business Environments services.
All the internal and external factors that affect the functioning of a
Micro environment business,
This e.g. micro,
environment market
is the and macro
business itself, itenvironments.
consists of all the elements
Market environment insideenvironment
This the business.
exists immediately outside the business.
Macro environment This environment exists outside the micro and the market environments.
Extent of control The amount of influence that a business has on the business
environments.

2
BUSINESS SECTORS AND THEIR ENVIRONMENTS CHAPTER 9
Paper 1

Introduction
Learners are supposed to select a business from each sector and describe the three
environments related to these sectors and the extent to which a business can control these
environments.

They are supposed to describe the three business environments related to the three
business economic sectors and give an explanation of the extent to which a business can
control these environments.

Business sectors
Business sectors are sub divisions/subsets of economic activities, e.g. primary, secondary
and tertiary.

1 Types of business sectors

1.1 Primary sector


 This sector deals with extraction of raw materials and natural resources.
 Natural resources which are not man made like coal, gold, fish and livestock are
extracted from this sector.
 Examples the primary sector industries; mining, mining, fishing, agriculture, forestry and
farming

1.2 Secondary sector


 This business sector is responsible for changing the raw materials acquired from the
primary sector into useful products.
 It includes the manufacturing factories, construction and energy generation
 Examples of the secondary sector industries; manufacturing, clothing, food processing,
building and construction are found in this sector.

1.3 Tertiary sector


 This sector renders services to the public and businesses.
 It includes services from transport, banking, legal and health.
 Examples of the tertiary sector industries; distribution, banking, insurance, tourism,
transportation, entertainment, retail and legal services.
NOTE: You must be able to name the above mentioned business sector from given
scenarios/statements

3
BUSINESS SECTORS AND THEIR ENVIRONMENTS CHAPTER 9
Paper 1

2 Possible business challenges, their environments and extent of control


Possible challenges Business environment Extent of control
 Difficult employees/ High rate
of absenteeism
 Lack of vision and mission Full control
 Lack of adequate Micro environment
management skills
 Unions, strikes and go-slows

 Competition Market environment Partial/Some/Limited/Less


 Shortages of supply control
 Demographics and
psychographics
 Socio-cultural factors
 Change in income levels Macro environment No control
 Contemporary legislation
 Labour restrictions
 Political changes
 Interest rates
 Socio-economic issues
 HIV and AIDS
 Globalisation and International
challenges

NOTE: You will only be able to do the following:


 Quote business challenges from the scenario
 Classify these challenges according to the business environments
 The challenge must be linked to the business environments
 State the extent of control businesses have over each business environment.
 The extent of control must be linked to the business environment

Examples of how the business sectors and their business


environments can be assessed

Example 1: Business in the primary sector


1 Read the scenario below and answer the questions that follow:

DUKA MINES (DM)

Duka Mines specialises in the extraction of platinum. Their suppliers of mining equipment
have increased their prices by more than 20%. The supervisor does not have a good
working relationship with his employees. DM can no longer export their products due to an
increase in the exchange rate.

You need to identify the business sector in which Duka Mines operates and motivate
your answer by quoting from the scenario.

Duka Mines is operating in the primary sector becauses the business specialises in the
extraction of mines.

4
BUSINESS SECTORS AND THEIR ENVIRONMENTS CHAPTER 9
Paper 1

You need to quote challenges from the above scenario, classify EACH challenge
according to business environment and state the extent of control DM has over EACH
business environment

BUSINESS EXTENT OF CONTROL


CHALLENGES
ENVIRONMENTS
1 Their suppliers of mining Market environment Partial/Some/Limited/Less
equipment have increased their control
prices by more than 20%.
2 The supervisor does not have a Micro environment Full control
good working relationship with his
employees.
3 DM can no longer export their Macro environment No control
products due to an increase in the
exchange rate.

Example 2: Business in the secondary sector


1 Read the scenario below and answer the questions that follow:

SUPER ENERGY ENTERPRISE (SEE)

Super Energy Enterprise produces maize meal and instant soft porridge. They buy their raw
material from Early Bird Maize Farm which is out of stock sometimes. SEE employees are
regularly absent from work. The local government has instructed the management of SEE
to register their products with the South African Bureau for Standards.

1.1 Name the business sector in which Super Energy Enterprise is operating

SECONDARY SECTOR

Identify THREE challenges for SEE's business and classify EACH challenge according to
the business environment.

CHALLENGE BUSINESS ENVIRONMENT


(a) SEE employees are regularly absent from Micro environment
work
(b) They buy their raw material from Early Market environment
Bird Maize Farm which is out of stock
sometimes.
(c) The local government has instructed the Macro environment
management of SEE to register their
products with the South African Bureau of
Standards.

5
BUSINESS SECTORS AND THEIR ENVIRONMENTS CHAPTER 9
Paper 1

Example 3: Business in the tertiary sector


Read the scenario below and answer the questions that follow:
TIMOTHY LEGAL SERVICES (TLS)

Timothy Legal Services (TLS) is situated at the Pretoria CBD. TLS’s assistant lawyers
are not trained to handle criminal cases. Another law firm, Mbuzi Inc. has set up a law
practice in the same office block as TLS. TLS can no longer pay their bank loan due to an
increase in interest rates.

1.1 Name the business sector in which TLS is operating. Motivate your answer by
quoting from the scenario above.

Business sector: Tertiary sector


Motivation: Timothy Legal Services (TLS) is situated at the Pretoria CBD

1.2 Identify THREE challenges for TLS business and classify EACH challenge
according to the business environment. State the extent of control TLS has over
EACH business environment

CHALLENGE BUSINESS EXTENT OF CONTROL


ENVIRONMENT
TLS’s assistant lawyers are not Micro environment Full control
trained to handle criminal cases.
Another law firm, Mbuzi Inc. has Market environment Partial/Some/Limited/Less
set up a law practice in the same control
office block as TLS.
TLS can no longer service their Macro environment No control
bank loan due to an increase in
interest rates.

NOTE: You may sometimes asked to name three business environments and explain
the extent of control businesses have over EACH business environment e.g.

BUSINESS ENVIRONMENTS EXTENT OF CONTROL


Micro environment Full control
Market environment Partial/Some/Limited/Less control
Macro environment No control

Common questions

Powered by AI

A business can leverage controllable micro-environment factors such as optimizing operations, enhancing workforce skills, and fostering innovation internally to improve efficiency and output quality . It can develop a strong company culture and leadership to improve employee productivity and attract talent, creating differentiation that can overshadow competitive pressures . Moreover, strategic customer service and direct feedback channels can increase loyalty by addressing market competition through superior internal practices .

Business environments differ in controllability as follows: the micro environment, which includes internal business factors, allows full control over elements such as management practices . The market environment, involving external factors like suppliers and competition, permits partial control . For instance, businesses can negotiate with suppliers but cannot wholly control market dynamics . The macro environment, which comprises factors like economic and political conditions, offers no control, as seen with changes in legislation or interest rates affecting business operations .

The primary sector directly depends on natural resources for its activities, e.g., mining and agriculture, making it vulnerable to resource depletion and market volatility for raw materials . The secondary sector relies on inputs from the primary sector to produce goods, such as manufacturing and construction, which makes it prone to supply chain interruptions and raw material price fluctuations . These dependencies imply that primary sector businesses must manage resource sustainability, while secondary sector businesses must optimize supply chain resilience .

Understanding the classification of challenges according to business environments helps businesses identify the level of influence they have over different problems, thereby applying appropriate management strategies. For instance, knowing that pricing issues are market-related allows for negotiation strategies, whereas regulatory challenges in the macro environment call for compliance strategies . This clarity helps allocate resources effectively and anticipate future challenges .

The extent of control refers to how much influence a business has over its environments: full control in micro, partial in market, and none in macro environments. For example, a company can control its internal operations and management (micro) to prevent absenteeism . They can negotiate supply terms to some degree with suppliers (market) but cannot control supplier availability . They must adapt to macro influences like regulatory changes without control, such as complying with product standards .

The three types of business sectors are the primary, secondary, and tertiary sectors. The primary sector involves the extraction of raw materials and natural resources, such as mining and agriculture . The secondary sector processes these raw materials into finished goods, including manufacturing, construction, and energy generation . The tertiary sector provides services to businesses and the public, such as transportation, banking, and legal services .

A company in the secondary sector, such as Super Energy Enterprise, might face challenges like absenteeism among employees, a micro-environment issue where the company has full control . Challenges like an out-of-stock supply chain from Early Bird Maize Farm fall under the market environment where control is partial . Additionally, regulatory demands, such as registering with the South African Bureau of Standards, present macro-environment challenges over which companies have no control .

Businesses in the tertiary sector should exert full control over micro-environment challenges by improving staff training and operational efficiency, such as training assistant lawyers to handle criminal cases . For market environment challenges, such as new competitors, businesses can use strategic marketing and customer retention techniques despite having partial control . Against macro-environment challenges like interest rate changes, they should build financial resilience through risk management and diversified funding strategies, acknowledging they have no direct control .

In the primary sector, increased equipment prices represent a market environment challenge with limited control, as businesses can partially influence but not dictate supplier pricing . Poor employee management is a micro-environment challenge, over which a business has full control since it involves internal human resources management .

Businesses can mitigate macro-environment challenges by engaging in comprehensive risk assessments to foresee possible economic or legislative changes . They should build flexibility in their operations and finances to adapt quickly, such as diversifying markets and products to reduce dependency on specific regulations or economic conditions . Additionally, they can engage in advocacy and partnerships with industry groups to influence policy indirectly .

You might also like