Tours Risk Register

RISK IDENTIFIED ON15.10.14

CONTROL EFFECTIVENESS

RISK SCORE (refer table)

CONSEQUENCE SCORE
IS RISK

LIKELIHOOD SCORE
RISK REFERENCE

TREATMENT

RISK OWNER
REQUIRED

(refer table)

(refer table)

(refer table)
FOR THIS
RISK DESCRIPTION (Statement) COMMENT ON RISK (What could happen) LIST EXISTING CONTROLS RISK
(YES/NO) IF
YES, GO TO
TREATMENT
SCHEDULE

Problems associated with accessing Cockatoo Injury or harm during transport to and from Cockatoo Schools or community organisation must have adequate (2) 3 3
Island via Sydney ferries Island via Ferry Service. Disruptions to ferry services ratio of adults for supervision when children are present - Satisfactor
resulting in cancellations,delays. supervisors are in control of their charges whilst on ferry y
Manager
1 and disembarkeing. according to school or community Medium Marketing & NO
groups safety plans. Rangers patrol docking and passenger School Supervisor
arrivals and departures

General safety of children, and staff on Guided tour injuries occur due to industrial nature of site such as Guides will brief tour groups initially on emergency (2) 3 3
of Cockatoo Island including outdoor space and trips, slips, falls, cuts due to uneven gound, old procedures, hazards that will be found on the site, pre Satisfactor Manager
2 y Medium NO
building structures. machinery and area to be covered contract ask for participants to have sun protection, sturdy Marketing
closed shoes
Child getting lost while on tour injury or panic in group Schools to roll call at the beginning and supervisors (1) Good 2 3
regularly check their charges at each stop Manager
3 Low
Marketing
NO

Lack of amenities for people with disabilities or frail people not being able to access areas or unable to take wheelchair available from Ranger, buggy may be available (1) Good 3 2
and aged patrons full tour Manager
4 Low
Marketing
NO

Problems with seagulls diving at patrons during injury, panic tours diverted from nesting areas at this time, tour (1) Good 4 2
nesting season causing panic and possible injury participants warned of danger before tour begins, no food
5 to be offered to seagulls on site Medium
Manager
NO
Marketing

Children or people with allergies such as asthsma, serious illness, evacuation from island, Schools ans community groups to let tour guides know (1) Good 1 3
ant or bee, food. prior to tour, Tour Guides reiterate it is the responsbility of
the participant or carere to carry epipens, asthma or other Supervisor school
6 medication and to administer those as guides have no Low group & Manager NO
Marketing
training

Possibility of participant falling in harbour drowning, becoming wet, psychological damage, Tour Guides ask participants to keep to paths, and notify (1) Good 1 3
supervisors about dangers of going close to water's edge Supervisor school
contamination from harbour water
7 Low group & Manager NO
Marketing

Vehicles on island and possibility of collision, injury, panic Vehicle procedures to be adhered to on the island and (1) Good 3 3R
checked by Rangers, participants warned to keep to the left Supervisor school
8 when walking on roads, Supervisors told of cotrols before Medium group & Manager NO
tour commences Marketing

Use of scissors and other craft materials causing cuts Supervisor to notify tour guide of problems that participants (1) Good 1 2
may have with scissors, Tour Guides closely monitor use of Supervisor school
injury
9 scissors Low group & Manager NO
Marketing

Page 1 of 2
 Tours Risk Register

RISK IDENTIFIED ON15.10.14

CONTROL EFFECTIVENESS

RISK SCORE (refer table)

CONSEQUENCE SCORE
IS RISK

LIKELIHOOD SCORE
RISK REFERENCE

TREATMENT

RISK OWNER
REQUIRED

(refer table)

(refer table)

(refer table)
FOR THIS
RISK DESCRIPTION (Statement) COMMENT ON RISK (What could happen) LIST EXISTING CONTROLS RISK
(YES/NO) IF
YES, GO TO
TREATMENT
SCHEDULE

safety of children under 18 child predator, prohibitive sexual acts All Guides and tachers have current working with Children (1) Good 1 4
Checks and children are not alone with any one person Supervisor school
10 during tour Medium group & Manager NO
Marketing

severe weather whilst on tour injury, panic, evacuation Tour guides to check weather before commencing tour, (2) 1 4
participants asked to bring wet weather gear. Evacuation Satisfactor Supervisor school
11 plans known to all before tour commences y Medium group & Manager NO
Marketing

13

Page 2 of 2
 CONTROL EFEFCTIVENESS

SCORE DESCRIPTION PERCENT EFFECTIVE

(1) Good Nothing more to be done except review and monitor

the existing controls. Controls are well designed for
the risk, address the root cause and Management
believes that they are effective and reliable at all
time.
83 to 100%

(2) Satisfactory Most controls are designed correctly and are in

place and effective. Some more work to be done to
improve operating effectiveness or Management
has doubts about operational effectiveness and
reliability.
66 to 82%

(3) Poor While the design may be largely correct in that they
treat most of the root causes of the risk, they are
not currently effective OR Some of the controls do
not seem correctly designed in that they do not
treat root causes, thouse that are correctly
designed are operating effectively. 41 to 65%

(4) Very Poor Significant control gaps, either controls do not treat
root causes or they do not operate at all effectively.

21 to 40%

(5) Uncontrolled Virtually no credible control. Management has no

confidence that any degree of control is being
achieved due to poor control design and /or very
limited operational effectiveness

0 to 20%
 LIKELIHOOD TABLE

SCORE DESCRIPTION EXAMPLE

5 The event will occur on an
annual basis.
ALMOST CERTAIN Once a year or more
frequently.

4 The event has occurred

several times in your career.
LIKELY Once every three years.

3 The event might occur once in

your career. Once
POSSIBLE every 10 years.

2 The event does occur

somewhere from time to time.
UNLIKELY Once every 30 years.

Heard of it occuring elsewhere.

Once every 100 years.
RARE
 CONSEQUENCE TABLE

FINANCIAL
PROFESSIONAL CONTRACTUAL (Additional costs PROPERTY & POSITIVE
SCORE DESCRIPTION PUBLIC LIABILITY REPUTATION PEOPLE
INDEMNITY &LEGAL and/or loss of INFRASTRUCTURE CONSEQUENCE
income)
5
Disaster with Loss of more than
Multiple fatalities or Extensive fines and
Extensive litigation, extensive loss and 30% of staff or
extensive long litigation with Extensive public Extensive financial Significantly
possible class long term critical skills, causing
terms injuries. possible class outcry; potential loss ($1M+); loss of enhanced
CATASTROPHIC action; worst case consequences; shut down of
Total destruction of action; threat to national media program or reputation, huge
loss to the threat to viability of services & non
buildings affecting viability of program attention business operation financial gain
organisation. services or achievement of
multiple sites or service
operation. business objectives

4 Critical loss or
Multiple severe Major complaint Major breach with
Major financial loss event requiring Loss of key staff,
injuries or a single with litigation and fines and litigation; Serious public
($500,000-$1M); replacement of Enhanced skills, knowledge
fatality. Destruction long term long term media outcry,
MAJOR severe impact on property or reputation, mojor resulting in reduction
of properties or significance: very significance and broad media
program or infrastructure; long financial gain of services affecting
damage at two high loss to the major financial attention
business operation term impact on the business outcomes
sites Trustl impact
Trust
3 Serious breach
Significant financial
Significant injury Significant involving statutory Significant loss with Loss of corporate
loss ($50,000-
involving medical complaint involving authority or Significant public temporary Some knowledge or
$500,000);
treatment or a statutory authority investigation; criticism with or disruption of enhancement to required skill sets
MODERATE considerable
hospitalisation. or investigation or prosecution without media services: medium reputation, high not available
impact on program
Significiant property prosecution. possible with attention term impact on the financial gain affecting some
or business
damage Significant loss significant financial Trust operations
operations
impact.
2
Contained non- Minor financial loss
Contained Minor loss; minimal
Some medical compliance or ($10,000 - Individual loss of
complaint or action Heightened local downtime: short
treatment required, breach with short $50,000); minimal Small benefit, low people in positions
MINOR with short term community concern term impact; mostly
minimal loss to the term significance impact on program financial gain where it is difficult to
significance. Some or criticism repairable through
Trust and minor financial or business replace skills
loss to the Trust normal operations.
impact operation
1
Negligible financial Isolated or minimal short term vacancies
Isolated internal or Isolated non- Isolated, internal or
First aid only, minor loss ($10,000); no loss, short term or skills
minimal adverse compliance or minimal adverse Small benefit, low
INSIGNIFICANT loss of or damage impact on program impact, development delay
attention or breach; negligible attention or financial gain
to property or business repairablethrough meeting business
complaint financial impact complaint
operation normal operations outcomes
 Risk Probability Matrix

Consequence Label

Likelihood
1. Insignificant 2. Minor 3. Moderate 4. Major 5. Catastrophic
Label

5. Almost Certain Medium Medium High Very High Very High

4. Likely Medium Medium High High Very High

3. Possible Low Medium Medium High High

2. Unlikely Low Low Medium Medium High

1. Rare Low Low Medium Medium Medium

Determine the Risk Level for each identified risk and enter it in the Interim Risk Register. HB AS4360
 Risk Treatment & Corrective Action Table

Very High High Medium Low

Immediate control action Consider an alternative May be handled at an Risk noted and treated
to be initiated and the activity unless Operational level, with appropriately by those
activity ceased appropriate controls are responsible manager affected. Managed by
immediately. Consider implemented. oversight Develop and routine procedures and
an alternative activity Responsible Director/s implement action plan reporting mechanisms.
unless appropriate will develop Risk Action and timeframe. Monitor
controls are Plans. Implement and review effectiveness
implemented. Risk controls, allocate actions of controls.
Action Plans to be and budget to mitigate
developed and risk. Report to the
implemented under the CGRM on the
direct control of the effectiveness of controls.
Executive. The risk will The risk will be recorded
be recorded on the Risk on the Risk Register and
Register and all all documentation must
documentation must be be retained for future
retained for future reference.
reference.
 Strategic Operational Legal/Regulatory Financial Knowledge Natural

Complaince Physical Assets Human Resources Compliance Information Management Environmental

Resource Allocation Building & Contents WHS Mgt System Accounts Payable Strategy & Planning Climate Change
Authority & Responsibility Plant Policy & Procedures Accounts Receivable Hardware Storm & Tempest
Strategic Planning Equipment Training & Accreditation Funding & Liquidity Software Sea Level Rise
Reputation Fleet Contracts of/for Employment Interest Rates Networks
Stakeholders Contractor Management Compliance Investment Strategy Security
Relationship Management Insurance Program Workers' Comp Cover Archiving
Risk Management Museum Management Fraud/Corruption Data Base Development
Business Continuity Plan Archiving Intellectual Property
Maintenance Program Records Managemernt
 RISK TREATMENT SCHEDULE

PERSON RESPONSIBLE
FOR IMPLEMENTATION
Any other References

PREFERRED OPTION
RISK REF: From

OF OPTION/S
CBA OUTCOME
Register

A; Accept IMPLEMENTATION TIMETABLE OR

LIST POSSIBLE TREATMENT OPTIONS: A, B, C HOW WILL THE RISK & TREATMENT BE MONITORED
R: Reject PROGRESS RUNNING SHEET
P: Pending

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