Scribd
Upload
66 views1 page

Call Center Script for ACA Enrollment

The document is a script for a phone call regarding health insurance enrollment under the Affordable Care Act. It outlines the purpose of the call, which is to assist individuals in qualifying for government-subsidized health insurance, and includes a series of verification questions. Additionally, it includes a consent script for calling back if the recipient's number is on a do-not-call list.

Uploaded by

huguensroseme12
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
66 views1 page

Call Center Script for ACA Enrollment

The document is a script for a phone call regarding health insurance enrollment under the Affordable Care Act. It outlines the purpose of the call, which is to assist individuals in qualifying for government-subsidized health insurance, and includes a series of verification questions. Additionally, it includes a consent script for calling back if the recipient's number is on a do-not-call list.

Uploaded by

huguensroseme12
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

OBAMA CARE SCRIPT

Hey! Good Mornig Sir or ma,am

This is "Davidson" with Health Enrolment centre on a recorded line.

How you doing today?

The reason of call today many people are qualifying for assistance that helps pay for their health
insurance through the Marketplace. They don’t need to pay anything from their pocket. We are
representing government subsidized health insurance plan called affordable care act and it’s an open
enrolment season.

I just need to verify few basic details,

1. Are you between the ages of 18 to 64 (DOB)? (Less than 65)

2. Confirm me your state?

3. Do you have Medicare or Medicaid? (Must be No)

4. Do you have health insurance from Employer? Okay. (Must be No)

TCPA Consent Script:

One last thing before I connect you with the Licensed agent in your area do I have your permission to call
you back on this provided number if your number in Federal or state do not call list? (Must be Yes)

Ok stay with me on the line ………..transfer…

You might also like