5/21/24, 8:07 PM Apple ID Deactivation Terms and Conditions

Apple ID Deactivation Terms and Conditions

Apple provides you with the possibility to temporarily deactivate your Apple ID account
(“Account”) or that of a child in your Family.

While your Account is deactivated, you will not be able to access your Account, the data you
store with Apple, or DRM-protected Content. You will not be able to use Services, such as
iCloud, iTunes Store, Apple Books, App Store, Apple News, Apple Cash, iMessage and
FaceTime. If you signed up for iCloud with this Account, you will not be able to access any of
your data stored in iCloud. You will not be able to access iCloud Services such as email,
photos, calendars, contacts, backups and Find My. You will not receive messages sent to
your Account via iMessage, FaceTime, or iCloud Mail. You will not be entitled to any refunds
related to your inability to access Content or Services. You will be able to access purchased
DRM-free Content that is stored locally on your device. You should consider keeping copies
of any Apple related data you currently need or expect to need while your Account is
deactivated. We will not have any means to provide such data to you while your Account is
deactivated. You should also consider making copies of any owned Content stored in iTunes
Match or Apple Music’s Library feature. You should also be aware that deactivating your
Account will limit Apple’s ability to contact you regarding products, warranties, claims,
disputes, or other potential legal actions under which you may be entitled to relief from
Apple.

Temporary deactivation gives effect to legal rights, in certain jurisdictions, which provide you
with a right to restrict the use of your personal data in certain specified circumstances.
Where an Account is placed in this deactivated state, Apple makes its best efforts to not
process or use personal data associated with your Account. We may process or use your
data to comply with other legal obligations such as the use of your data for financial
reporting purposes. We may also be required to process or use your data to comply with a
court settlement or other equivalent mandated process. We will use your data to
communicate with you in relation to your deactivation should you wish for us to do so. You
can resume using your Account at any time by choosing to reactivate it.

Purchases

If you purchased Content or Apps from the iTunes Store, App Store, Apple Books, or the
Volume Purchase Program using your Account, you will not be able to use any of the iTunes

[Link] 1/4
5/21/24, 8:07 PM Apple ID Deactivation Terms and Conditions

Store Services while your Account is deactivated. Such services include, but are not limited
to, all of the following:

updating purchased Apps,

downloading previously purchased Content or Apps,
syncing DRM-Protected purchased Content or Apps to iOS devices,
copying DRM-Protected purchased Content from one computer to another,
playing rented Content,
authorizing devices to play DRM-Protected Content,
accessing iTunes Match if you were subscribed, and
iTunes Season Passes.

Open Appointments, Orders

Deactivation does not cancel any repairs or Apple Store orders in progress. Any
appointments you have scheduled at the Apple Store will be canceled. If you are enrolled in
the iPhone upgrade program, you must continue making payments for your device. Should
you be enrolled in AppleCare+ you will not lose your ability to receive service on your device
as provided for under that program.

Family Sharing

If your Account is currently set up as a Family Organizer, when you deactivate your Account,
your Family will stop sharing Services such as Apple Music and iCloud Storage, and will
stop sharing Content. Any DRM-protected music, movies, TV shows, books, or Apps you
previously downloaded from other family members’ collections will no longer be usable, and
other family members will no longer be able to use Content downloaded from your
collection.

If there are child Accounts, as defined in applicable local law, in your Family, such Accounts
will also be deactivated. Alternatively, you can transfer a child’s Account to another eligible
adult and stop Family Sharing. If you deactivate your child’s Account, he or she will not be
able to use any of Apple’s Services that require an Apple ID.

Subscriptions

Any current subscriptions that you may have to Services such as Apple Music or third party
services that you have subscribed to via Apple will stop renewing at the end of the current
applicable billing cycle.

If you subscribed to Apple Music with your Account, you will not be able to access the
service after a short period. If you subscribed to Apple Music through a carrier but linked

[Link] 2/4
5/21/24, 8:07 PM Apple ID Deactivation Terms and Conditions

your Apple Music account to your Apple ID account, you will lose access to most Apple
Music features except streaming music.

iTunes Store Credit

If you have store credit, you will not be able to use it while your Account is deactivated.
Store credit will be preserved while your Account is deactivated. You can choose to spend
the credit before proceeding with deactivation or contact Apple Support as explained in the
deactivation flow to request a refund.

Apple Cash

If you have an Apple Cash account associated with your Apple ID account, you will not be
able to access this Service while your Account is deactivated. Any balance will be preserved
while your Account is deactivated. You can choose to spend the balance before
deactivating, transfer the balance to your bank or contact Apple Support as explained in the
deactivation flow to request a check for the remaining funds. Note that if you have not
already verified your identity with Green Dot Bank, the bank that issues the Apple Cash
Account, it will not have sufficient information to issue a statement after your Apple ID
account is deactivated, open a dispute on your behalf, or provide access to merchant credits
received while the Account is deactivated.

Activation Lock and iCloud

If you have an iPhone, iPad or iPod touch we recommend that you switch off Find My before
proceeding. If you use your Account on multiple devices, you should first turn off Find My
and then sign out of your Account on each device before you initiate deactivation.
Otherwise, you may be required to wipe your devices in order to use them after your
Account has been deactivated. Please refer to this Apple Knowledge base article:

Find My Activation Lock

[Link]

Backup

If you have not yet backed up your iCloud data to alternate media, you may wish to back up
your data up before seeking the deactivation of your Account. Additionally you should
consider keeping copies of any Apple related data you currently need or expect to need
while your Account is deactivated. We will not have any means to provide such data to you
while your Account is deactivated. Please refer to the Apple Knowledge base article for
information about how to back up your data:

[Link] 3/4
5/21/24, 8:07 PM Apple ID Deactivation Terms and Conditions

How to backup iCloud data:

[Link]

Reactivation

If at any time you wish to reactivate your Account you can do so by contacting
Apple Support.

[Link] 4/4