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Online Shopping Customer Questionnaire

The document is a customer questionnaire about online shopping that asks questions about shopping frequency, challenges, payment methods, data privacy concerns, spending amounts, timeliness of deliveries, and importance of seller service quality.

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AZAZ KHATTAK
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10 views1 page

Online Shopping Customer Questionnaire

The document is a customer questionnaire about online shopping that asks questions about shopping frequency, challenges, payment methods, data privacy concerns, spending amounts, timeliness of deliveries, and importance of seller service quality.

Uploaded by

AZAZ KHATTAK
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

ONLINE SHOPPING –CUSTOMER QUESTIONARE

RESEARCHER NAME: MR. AZAZ ULLAH (MS COMPUTER SCIENCE)

EMAIL:azze4926@[Link] Supervisor: Dr. Munir Umar

Phone +92 (03325802115) Assistant Professor (Kust kohat)

CUSTOMER NAME: ________________

GENDER: MALE FEMALE Others AGE: _______________

How often do you shop online? Very often Seldom Not Often

What is the biggest challenge you face with shopping online? Slow Checkout Time Lack of products I want

How likely are you to recommend this site to other online shoppers? Very likely Somewhat likely Very unlikely

What is your biggest concern about online shopping? Breach of personal information Breach of payment details

How many times do you shop online in a month? Once Twice Thrice More than thrice

Which payment method do you prefer for online shopping? Easy Paisa Bank Transfer Cash on Delivery

Do you always shop online on websites? Yes, No

Would you recommend online Shopping websites to others? YES No

Do you have any concerns about your data privacy while shopping online? YES No

How much do you spend on online shopping every month? 1 TO 5 Thousands 5 To 15 Thousands More

As online shopping is better than traditional shopping? YES NO

Did you receive your product within the expected timeline? YES NO

The service quality of sellers is important? Strongly Agree Agree Disagree

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