Business Development Manager (BDM)
MTY Group is among the foremost quick service companies in Canada. It operates 37
banners. MTY Group's multi-bannered strategy has allowed it to become a leader in its
class.
MTY Group works hard every day to assert itself as a dynamic and innovative organization.
The company maintains a leading position in its market through acquisitions and national
and international expansion, as well as continuous operational improvements for service
that consistently exceeds consumer expectations.
With over 2700 units and a broad range of quick service solutions, MTY Group is uniquely
positioned to satisfy the many tastes and needs of consumers.
Why is it so hard to find something healthy that doesn't compromise on taste? There's no
shortage of options that are healthy and options that are mouth-watering, but most fail to
bring these two worlds together. At Extreme Pita, we believe in serving food that’s good in
EVERY way. Extreme Pita has been delighting guests with healthier great tasting pita
sandwiches since 1997. Extreme Pita was the first restaurant to marry old world authentic
pita bread with healthier, fresh, and unique flavours. Come experience pita perfection
whether you love the classics or crave the adventures of something new.
Position summary
The BDM is the primary liaison between assigned franchised store locations and corporate
office. The BDM provides leadership and assistance to assigned franchisees in order to
achieve Company/Shareholder objectives. Utilizing their restaurant operations and business
experience, the expertise of other functional departments as well as industry specific
insights they provide counsel, coaching, assistance and advice to franchise
owners/operators to positively impact and improve sales, profits, and ensure compliance to
the brands operating systems and standards. The BDM leads restaurant opens and plays a
major role in restaurant set-up as well as franchisee and restaurant team training. They
share responsibility in protecting the brand experience and reputation.
Responsibilities (but not limited to)
Monitor franchise operations within their defined areas to ensure consistent
achievement and execution of Food Safety, Quality, Service, and Cleanliness
standards. Utilize agreed upon processes to accomplish.
Protect the brands equity and value through ensuring consistent franchise execution
and delivery of approved products, procedural compliance, menu compliance,
trademark protection and brand standards.
Plan and conduct working store visits with each franchisee to ensure the continual
improvement of Quality, Service and Cleanliness standards on all day parts, including
the monitoring of food product quality. Monitor and ensure total store “Service
Excellence” including guest courtesy standards are met; implement corrective action
and follow up as required.
Determine financial status of each franchise operation; monitors for progress.
Provide advice and counsel using approved the brands systems and tools for the
betterment of the financial health of the franchise operation. Establish sales and
operating budget for assigned areas.
Optimize sales goals versus budget and prior year, including the
monitoring/execution of National, Cooperative and local marketing programs.
Responsible for working with the Marketing Team and Director of Operations on
the development of local store marketing plans. Manage assigned store
requirements for new product rollouts/procedures.
Establish and effectively manage business partner relationships with/between
franchisees, corporate staff, and vendors
Provide leadership in developing and managing business and marketing
objectives through effective partnerships with appropriate departments, vendors,
and franchisees
Assist franchisees in executing Human Resource and Training plans and programs as
required in order that all restaurants stay current in their execution of the programs.
Conduct franchisee and restaurant employee training on an as needed basis
for restaurant openings and area related training initiatives.
Effectively and successfully manage the restaurant openings in assigned areas.
Performs other job-related duties as may be assigned or required
Requirements
Ability to develop and maintain effective relationships with franchisees and internal
partners
Strong analytical skills along with the ability to manage priorities and multiple
projects in a fast paced, dynamic environment.
Strong trouble shooter with the ability to see implications and provide creative
solutions and recommendations
Honesty, integrity and an ability to maintain a high degree of confidentiality
Strong written and verbal communication skills
Proficient in MS Office
Strong organizational and time management skills using Outlook, or other scheduling
programs
MTY Group is interested in responsible, enthusiastic, and innovative people. If you have a
passion for the Quick Service Restaurant industry and are ready to achieve new goals, we
would like to hear from you. Interested candidates are to submit resume.