RELIABILITY &
VALIDITY
BY : JANE HARJANI
RELIABILITY
Cronbach’s Alpha > 0,7, which means the scale is good
The cronbach’s Alpha score
based on the data is 0,863
which means the scale has a
good reliability (86,3%)
because > than 0,7 (70%)
Corrected item - Total correlation < 0,3 delete it.
Item satisfication 8 shows data <0,3
so need to be remove and re-
analyze
Based on the 18 data we have to
remove item 8 because <0,3 means
useless item
The Cronbach Alpha score would
become 0,874
THANK
YOU VERY
MUCH!