CONSUMER
BEHAVIOR Clau Gonzalez & María Rubio
Segments: Demographic,
Psychographic,
Behavioral.
Decision Making Process: Need
Recognition, Information Search,
Evaluation of Alternatives,
Purchase Decision, Post-Purchase
Evaluation.
Factors Influencing Behavior: Cultural,
Social, Personal, Psychological.
Purchase Patterns: Impulse buying, Rational
buying, Brand loyalty.
Impact of Technology: Online shopping,
Social media influence, Big data analytics.
Marketing Strategies: Personalization,
Influencer marketing, Customer
engagement.