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E-Payment Systems: Literature Review

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36 views6 pages

E-Payment Systems: Literature Review

Uploaded by

krizette alfelor
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

Chapter 2

REVIEW OF RELATED LITERATURES AND SYSTEMS

The second chapter of this project deals with the summary and
evaluation of various literature, articles, journals, and systems
related to the project.

Related Literature and Systems

Different literatures, studies, and systems related to this


project were gathered and collected from reliable resources in
order to be more accurate and relevant. Furthermore, these
literatures and systems aided the researchers in identifying
previously unexplored areas within this topic.

Electronic Payment (E-Payment) System

[Link] Definition of E-Payment

The use of technology in modern banking services that we


know as electronic payment systems makes banking performance
more optimal, various activities can be implemented quickly
and accurately while impacting productivity[37]. Electronic
payments is a payment mechanisms that use electronic media
that do not involve cash [13]. Electronic payment systems
can also define as a type of inter-organizational
information related to transaction systems, linking various
associations, and linking to individual clients. Need for
complex interaction require between partners, the technology
and environment. According to the Federal Financial
Institutions Examination Council (2010), electronic payment
is a new payment practice for retail where a merchant
retrieves payment information for goods and services

and places this information in an electronic template


that creates electronic files for processing over the
network. Electronic payments may be defined as an electronic
value transfer of a payment from the payer to the recipient
through an electronic payment mechanism. The e-payment
service comes with a web-based user interface that allows
customers to access, manage their bank accounts and
transactions remotely [14]. In general, e-payment refers to
electronic payment in the context of e-commerce online
transactions conducted over the Internet. Electronic
payments can also be defined as a paperless payment process
[ 16].

[Link] of Electronic Payment

Types of e payments include electronic cash: transactions


are settled via electronic currency exchange, prepaid cards are
customers using prepaid cards for a certain amount by making
entries from unique card numbers on merchant sites, credit cards
are servers authenticate consumers and verify the bank whether
sufficient funds are available before purchasing, the debit card
is the customer maintains a positive balance in the bank account
and the money deducted by the account when the debit transaction
is made, electronic check is an electronic institution completing
the transaction between the buyer's and the seller's bank in the
form of an electronic check [14]. The elektronic payment system
composed by the online credit card transactions, e-wallets, e-
cash, value systems online stored, digitally collecting balance
systems, wireless payment systems and digital check payment
systems [16]. Elektronik payment instruments commonly used in
retail business are credit cards, card fees, debit cards, and e-
money [1].

Current State of the Field

But perhaps, the biggest game changer in the field of


financial technology came at the start of the 21st century with
the rise of the internet. It opened up opportunities for greater
operational efficiency for banks and other payment service
providers, as banks began to design and launch internet banking
facilities that allowed their clients to access information on
their accounts, transfer funds, pay bills, apply for loans, and
make other banking and payment transactions using personal
computers. These innovations in the financial and payments
ecosystem paved the way for the Philippines to become the first
country to introduce the concept of mobile money services in
2001. This concept was first introduced by a telecommunications
company in order to Page 3 of 38 reach the unbanked and
underserved segments of the economy. Through these mobile money
services, consumers were able to do fund transfers and
remittances, pay bills, and purchase goods with the use of only
their mobile phones. These services were initially made available
through SMS and was then the first use case for digital
remittances by utilizing the SMS technology through mobile
phones. These developments, in turn, were the impetus for the BSP
to issue electronic money or “e-money” regulations as a way of
creating an enabling regulatory environment that can support the
growth of mobile money services in the country. With the growing
young and tech savvy population and low rates of financial
inclusion, these mobile money services carried the potential to
acquaint these segments of the population with a simple and
convenient way of digitally storing value and using these funds
to perform different payments transactions. These opportunities
continue to be present given that, as of January 2020, internet
users in the Philippines were estimated to include 63 million
people - more than half of the country’s 105 million population -
and largely belong to the age group of 16 years old and above.1
Similarly, the country has a substantial chunk of the population
using mobile phones, with an estimated 75.66 million users as of
2020.2 At the same time, the Philippines topped the average
internet usage index in Asia, with Filipinos found to be spending
an average of 10 hours and 2 minutes a day in the internet.3
Another significant development that contributed to a change in
the payment landscape is the deepening mobile phone penetration
rate. According to a 2015 country diagnostic of the Better Than
Cash Alliance (BTCA),4 mobile penetration rates in the country
exceed 100%, with mobile data accounting for over 45% of gross
revenues of the telecommunications sector. The recent 2019
Financial Inclusion Survey (FIS) Report showed similar results.
Sixty-nine percent (69%) of adult respondents have a mobile
phone, of which 75% own a smartphone. This is equivalent to 52%
of total adult population with a smartphone, significantly higher
than 38% in 2017.

This situation, however, is changing rapidly. Recognizing that


fostering fintech innovation will be vital to achieve their
ambitious goals for financial inclusion, regulators are laying
the necessary groundwork for digital financial services and
digital-first business models. The sectoral regulator has
recently introduced new digital banking licenses, created a real-
time payments system, and established a standardized QR network.
Digital start-ups are proliferating; traditional banks are
investing in their digital offerings; and foreign banks and
fintech service providers are expanding their presence in the
Philippines. Two domestic payments services, GCash and Maya, are
operating at scale, and global players are already jockeying for
position in a rapidly evolving and highly promising market for
digital financial services. In this dynamic environment, new
entrants that move swiftly and offer products tailored to the
needs of underbanked businesses and consumers, both in urban and
rural areas, will be able to establish strong market positions,
while latecomers will struggle to stand out in an increasingly
crowded field.

More than 90% of payments in practically all developing


nations are still made using cash, making it the preferred method
of payment in many sectors. In this day and age, using a cell
phone is very standard. Many users now consider their mobile
phones to be their best friends, and they are used for much more
than just communication. Because of their cost and wide range of
uses, every succeeding individual is strongly dependent on them.
Everyone wants to use their mobile phone to handle daily
transactions and associated matters. Threats are changing in
tandem with mobile-specific security's growth and developments.
We present a survey of many mobile phone security models in this
study. We examine many mobile payment system (MPS) models that
have been suggested, their technology and comparability, payment
options, various MPS security systems and offer a study of the
firewall, authentication techniques, and encryption technologies
used in MPS. We also list the issues that mobile phone security
is facing now and where we see it going further. (Ahmed et al.,
2021)

According to the study of Nguyen, Duong Nguyen, & Hang Le,


discovered that Subjective Standards and Social Influence. The
most often noted was "facilitating conditions." in the studies on
the uptake of mobile payments. The nation having the greatest
research on usage of mobile payments, with China coming next
Indonesia as well. Developed nations must be more vigorous in
this field of study. Lastly, the majority of studies on mobile
payments about the adoption of mobile payments originates from
the viewpoint of the client.

The idea of mobile payments was still relatively new just


ten years ago. When we go back to the present, we are in the
midst of a revolution in mobile payments. The COVID-19 epidemic
served as a driving force, causing the market for mobile payments
transactions to soar to unprecedented heights. However, this
change is more than just a numerical one. It has been seen that
there is significant transformation, from the emergence of
digital wallets to the incorporation of innovative technologies
such as block chain and IoT. The way we transact and purchase
online is changing due to advancements in telecommunications,
augmented reality, and artificial intelligence-driven
customization.

Common questions

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The rise of the internet significantly impacted the financial technology sector by providing greater operational efficiency for banks and other payment service providers. As a result, banks were able to design and launch internet banking facilities, which allowed clients to access account information, transfer funds, pay bills, apply for loans, and perform other banking transactions using personal computers. This innovation opened opportunities for enhanced customer accessibility and convenience in financial transactions .

Over the last decade, mobile payments have evolved significantly due to technological advancements and demographic shifts. Innovations such as digital wallets, enhancements in telecommunications, and the introduction of AI and IoT have transformed mobile payments into a mainstream transaction method. Demographically, increased smartphone ownership, especially among young users, and a shift in consumer behavior towards convenience and contactless transactions have driven this evolution. These changes were accelerated by the COVID-19 pandemic, which heightened the demand for mobile and internet-based payment solutions .

Technological advancements such as digital wallets, blockchain, IoT, telecommunications, augmented reality, and AI-driven customization have contributed to the transformation of the payment landscape by enabling more secure, efficient, and personalized transactions. The COVID-19 pandemic further accelerated this transformation, as the demand for contactless payment options increased, leading to a surge in mobile payment transactions. The pandemic acted as a catalyst, pushing both consumers and businesses to adapt rapidly to digital payment solutions, thereby driving innovation and adoption at an unprecedented scale .

Mobile phone penetration and internet usage significantly influenced mobile payment adoption in the Philippines by expanding access to digital financial services. High mobile penetration rates exceeding 100% and the substantial use of mobile data contributed to increased adoption of mobile payment solutions. Additionally, the large number of internet users spending considerable time online provided an environment poised for the uptake of mobile payments, enabling a shift towards digital transactions among a young and tech-savvy demographic .

Fostering fintech innovation is considered vital for achieving financial inclusion goals in the Philippines because it facilitates the development of digital financial services accessible to underbanked populations. Measures introduced to support this include introducing digital banking licenses, creating a real-time payments system, and establishing a standardized QR network. These measures help build a digital-first infrastructure conducive to both local fintech start-ups and foreign investment, thereby enhancing access to financial services, particularly in remote or underserved areas .

The rise of digital financial services presents both challenges and opportunities for traditional banks in the Philippines. These banks face increased competition from digital start-ups and foreign fintech companies expanding their presence in the market. To remain competitive, traditional banks must invest in digital offerings, innovate their services, and adapt to a tech-driven market environment. The shift towards digital banking requires traditional banks to find ways to integrate digital solutions while maintaining their customer base and operational efficiency .

The preference for cash transactions in developing nations poses a challenge to the adoption of digital payment systems. Despite technological advancements, over 90% of payments are still conducted in cash, highlighting a significant barrier. Factors such as lack of trust in digital systems, limited access to digital infrastructure, and socio-economic constraints contribute to this preference. For digital payment systems to gain traction, efforts must focus on addressing these barriers through education, infrastructure development, and trust-building measures to shift payment preferences towards digital alternatives .

Challenges in mobile phone security within mobile payment systems include evolving threats and the need for advanced security solutions like encryption and authentication techniques to protect user data. However, these challenges also present opportunities for innovation in developing robust mobile security models. As the dependency on mobile phones for financial transactions increases, there is a growing demand for improved security measures to ensure safe and secure mobile payment processes, which in turn can enhance user trust and promote broader adoption .

The introduction of mobile money services in the Philippines played a crucial role in financial inclusion by reaching the unbanked and underserved segments of the economy. These services allowed consumers to transfer funds, pay bills, and purchase goods using their mobile phones, thus providing a simple and convenient way to store and use funds digitally. The development of these services was supported by the issuance of e-money regulations, facilitating a supportive regulatory environment. With a high penetration rate of mobile phones and significant internet usage, these services have the potential to enhance financial inclusion among a tech-savvy and young population .

Main types of electronic payment systems include electronic cash, prepaid cards, credit cards, debit cards, electronic checks, e-wallets, online stored value systems, and digital check payment systems. Electronic cash involves transactions settled via electronic currency. Prepaid cards allow customers to make purchases through entries of unique card numbers. Credit cards require servers to authenticate users and verify available funds. Debit cards deduct money directly from the user's bank account. Electronic checks facilitate transaction completion between banks electronically. These systems provide diverse methods for consumers to make transactions without using physical currency .

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