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Control Chart Implementation Guidelines

This document outlines guidelines for implementing control charts, focusing on selecting the proper type of control charts and taking actions for process improvement. It describes three types of control charts: variables, attributes, and individual charts, along with their appropriate applications. Additionally, it emphasizes the importance of identifying key characteristics to control and maintaining an effective monitoring system for continuous improvement.

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0% found this document useful (0 votes)
11 views3 pages

Control Chart Implementation Guidelines

This document outlines guidelines for implementing control charts, focusing on selecting the proper type of control charts and taking actions for process improvement. It describes three types of control charts: variables, attributes, and individual charts, along with their appropriate applications. Additionally, it emphasizes the importance of identifying key characteristics to control and maintaining an effective monitoring system for continuous improvement.

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Như Vũ
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© All Rights Reserved
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In this section, I present some general guidelines for implementing control charts.

Specifically, we
deal with the following:

1. Determining which process characteristics to control


2. Determining where the charts should be implemented in the process
3. Choosing the proper type of control charts
4. Taking actions to improve processes as the result of SPC/control chart analysis
5. Selecting data-collection systems and computer software

My presentation will focus 2 points: 3 and 4

First of all, Choosing the proper type of control charts

There are three types of control charts:

1. Variables Charts: can be measured by numerical values or continuous data, including X-Bar
and R-Chart.

2. Attributes Charts: can be classified into categories or counted. including p-chart, c-chart,
and u-chart.

3. Control Charts for Individuals

- Situations Favoring Variables Control Charts:


+ New Process or Product: When introducing a new process or product, variables control
charts provide insight into performance.
+ Operator Decision Making: Variables control charts assist operators in deciding when
process adjustments or setup evaluations are necessary.
+ Chronic TroublesVariables control charts offer clarity

- Consider using attributes control charts in:


+ Reducing Process Fallout: Attributes control charts, such as p charts, c charts, and u
charts, are valuable when operators need to control assignable causes to minimize process
fallout.

+Measurement Data Unavailability: Attributes control charts offer an alternative method

for monitoring.
- Using the control chart for individuals in conjunction with a moving-range chart in:
+ Single Measurement Constraints: especially in chemical processes where repeat
measurements may differ by laboratory errors
+ Exception, In phase II: Always use the EWMA and CUSUM charts of Chapter 9 in phase
II instead of individual charts

Other topics: Take actions to improve processes as the result of SPC/control chart analysis

Process improvement provides insights into two critical aspects: statistical control and capability.
This figure illustrates the possible states of a process

1. In Control and Capable (Upper-left corner): This is the ideal state where the process
meets business objectives. SPC methods are used for monitoring and detecting any new
issues that may arise.

2. In Control but Not Capable (Upper-right corner): Although the process is in statistical
control, it lacks capability for business objectives. Intervention is needed for diagnosis and
improvement. It may involve adjusting specifications or even exploring new technologies.

3. Out of Control and Not Capable (Lower-right corner): The process is out of control and
lacks capability. Immediate action is required to address assignable causes. SPC should
rapidly identify issues, and interventions are necessary to improve the process.

4. Out of Control but Not Producing Defectives (Lower-left corner): Even though the
process is not in statistical control, it does not produce many defectives due to wide
specifications. SPC methods should still be applied to establish control and reduce
variability to prevent potential capability issues in the future.
Determining Which Characteristics to Control and Where to Put the Control Charts.

1. Identify Key Characteristics: Start by applying control charts to critical product


characteristics or manufacturing operations.

2. Evaluate Need: Assess the necessity of each control chart based on immediate feedback.
Remove unnecessary charts and add new ones based on engineering and operator judgment.

3. Monitor and Update: Keep track of the number and types of control charts, updating them
regularly. Initially, expect the number to increase until the process stabilizes.

4. Adjust Over Time: As process understanding improves, transition from attributes control
charts to variable and Range (R) charts. The aim is to focus on critical parameters earlier in
the process.

5. Early Intervention: Establish process controls as early as possible. Replace late-stage


attributes control charts with earlier R charts, potentially even at the supplier level.

6. Close Monitoring: Implement control charts close to work centers for rapid feedback.
Ensure operators and engineers collect data, maintain charts, and interpret results. Utilize
microcomputers for enhanced process control.

7. Out-of-Control Actions: Maintain an up-to-date Out-of-Control Action Plan (OCAP) to


address deviations effectively.

Common questions

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Control charts help identify and monitor key process characteristics by providing immediate feedback that influences decisions regarding the number and type of control charts used. This monitoring ensures process stability by guiding updates and transitions from attributes control charts to variable charts, focusing on critical parameters earlier in the process .

Control charts should be implemented at points critical to maintaining process stability and product quality. Criteria include identifying key characteristics, assessing the need for each chart based on feedback, monitoring for stability, and transitioning control chart types as process insights grow, ensuring close placement to work centers for effective response .

Control charts differentiate statistical control and capability by illustrating process performance against specifications and desired capabilities. While statistical control ensures consistent performance, capability indicates meeting business objectives. Control charts identify whether interventions are needed, such as adjusting process parameters or technologies to enhance effectiveness .

For processes 'In Control but Not Capable', SPC methods diagnose performance issues and suggest improvements. Though the process is in statistical control, it doesn't meet business objectives; thus, intervention involves adjusting specifications or exploring new technologies to enhance capability .

X-Bar and R-Charts are favored for new processes or products as they provide detailed insights into performance through continuous monitoring of numerical data. They help detect variations, support decision-making, and offer clarity in operation adjustments .

An OCAP provides a structured approach to effectively address deviations by detailing steps to take when processes go out of control. It ensures rapid response, minimizes downtime, and guides operators in corrective actions, thereby stabilizing processes promptly .

Even if a process is 'Out of Control and Not Producing Defectives', SPC methods should be applied to establish control and reduce variability, preventing future capability issues. This involves identifying and addressing assignable causes and ensuring tighter control to avoid potential defects as processes tighten over time .

Early intervention is pivotal in process control as it enables rapid feedback and course correction. Initially, attributes control charts ensure control over critical parameters. As understanding improves, focus shifts to variables and R charts to address early-stage process issues, including at supplier levels. Adjustments ensure process stability and guide improvements over time .

Transitioning from attributes to variables and Range (R) charts is necessary as process understanding deepens. Attributes charts handle categorical data, but as specific metric targets become vital, variables charts offer granular insights into variations that influence process adjustments and improvements, optimizing control levels .

Variables control charts, such as X-Bar and R-Chart, are ideal when numerical values or continuous data are available. They are particularly useful for new processes, operator decision-making, and chronic troubles. Attributes control charts, including p-chart, c-chart, and u-chart, apply to categorical or counted data, useful for minimizing process fallout and when measurement data is unavailable. Control charts for individuals, with a moving-range chart, are useful for single measurement constraints and should be replaced with EWMA and CUSUM charts in phase II .

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