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Common Error Codes and Solutions Guide

The document lists various error codes related to a device, detailing specific issues such as date and time set errors, calibration weight problems, and communication errors. Each error is assigned a unique code and includes a brief description of the problem. Additionally, it provides status messages for successful operations and overload conditions.

Uploaded by

Henrik Petersson
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13 views1 page

Common Error Codes and Solutions Guide

The document lists various error codes related to a device, detailing specific issues such as date and time set errors, calibration weight problems, and communication errors. Each error is assigned a unique code and includes a brief description of the problem. Additionally, it provides status messages for successful operations and overload conditions.

Uploaded by

Henrik Petersson
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Error message

Error
problem
code

Err 1 date set error, please check input data

Err 2 time set error, please check input data

Err 3 calibration weight too light, please check calibration weight

out of zero range (include auto zero range and manual zero range, defaut auto
Err 4
zero range is 10% capacity, default manual zero range is 2% capacity)

Err 5 key board error (some key short or hold more than 30 seconds)

Err 6 no AD, ADC damaged, load cell damged, doesn't connect load cell

Err 7 percentage setting error (0.01% weight must > 0.5d)

Err 8 external calibration weight error (more than 4% error as linear calibration)

Err 9 unstable, can't do zero or tare operate

Err 10 no data (RS-232, continuous communication)

Err 11 can't accept communication protocol (can get signal, but can't support)

Err 12 accumulation error (max accumulate times 999 or total weight 999999)

Err 13 lack of unit weight (counting: unit weight < 0.5d)

Err 14 lack of sample (counting: sample weight < 20d)

Err 15 error gravity value setting (gravity value ranage 0.96~1.04)

Err 16 no paper (printer)

Err 17 do tare operate in minus weight or overload

Err 18 incorrect pretare operate (minus weight or overload)

Err P printer no response 2 seconds later

OK Set password OK

PASS calibration OK

Fail calibrate fail or password setting fail

NG RS-232 command error

--OL- overload (max +9d) (NTEP model: 105% capacity)

--LO- minus weight (-5% capacity)

Bat lo battery voltage too log (<5.9v)

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