Topic 6: TECHNICAL PROBLEMS AND ADVICE

Problem The Cause The Consequence The Solution

Dust and debris clogging the Reduced performance.
vents.
Random crashes and
Overheating Using the computer in a hot shutdowns.
environment.
Data loss, hardware damage Handle your
Faulty fan. computer with
Physical damage. Data loss. care.

Hard Drive Overheating. Slow performance. Use the computer

Hardware Failure in a cool, well-
Wear and tear. "Blue Screen of Death" ventilated area.
(BSOD) errors
Manufacturing defects. Regularly clean
Issues, including. Including slow your laptop.
performance.
RAM Issues Insufficient RAM.
Freeze and collapse.
Faulty RAM modules.
Error message.
Software conflicts.
Blue Screen of Death
(BSOD) Error.

Use data recovery

Downloads from untrusted That users will get stolen software to recover
sources. data. lost data.
By a virus
Opening and clicking Destroy your computer Restart your
infected email attachments. system. computer or turn
Software on a firewall
Using an unsafe network Can't control your computer use professional
services.
Check, turn off the
unused
Low computer Longer response times and applications.
configuration. system overload.
System is not Delete and clean up
responding Hard drive or full memory. Creates confusion and the junk files on
discomfort your hard drive.
Run multiple software at the
same time.
 Let the computer
rest for a while and
then continue to
use it
Delete and reload
the software.
Hard drive or memory
Update and failure. You can't use the software. Test and consider
installation switching off the
error Complicated installation Software updates are not firewall.
process. working properly, many
functions are not supported. Refer to online
Firewall system installation
methods.

Loss of Wi- VPN installation error

Fi or incorrect configuration. Find network
Ethernet adapters and
network Install windows update uninstall all
connection Problem with the VPN devices.
laptop. server.
Restart your device
and the problem
will be resolved.
Connection Users cannot connect or
VPN VPN installation error lose connection from the Turn on all
connection incorrect configuration, or VPN, permissions in
not working. problem with the VPN hindering access to private windows firewall
server. or secure networks. just call technical
support and
waitting
Make us feel
Cannot uncomfortable.
access
specific IP address conflict Lost of time and affect work
network. performance.

Losing money