PREVENTION TOOLBOX A

Occupational Health and Safety Council of Ontario (OHSCO)

Occupational Health and Safety Council of Ontario (OHSCO)
M U S C U LO S K E L E TAL D I S O RD E R S P RE V E N T I O N S E RI E S

PART 3A:

MSD Prevention Toolbox

Getting Started

MSD
Musculoskeletal Disorders

a MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Disclaimer
The material contained in this Toolbox is for information and reference purposes
only and not intended as legal or professional advice. The adoption and/or use of
the tools, information, and/or practices described in this Toolbox may not meet
the needs, requirements or obligations of individual workplaces.
The guidance in this Toolbox does not, in any way, limit or reduce the obliga-
tions that workplace parties have under Occupational Health and Safety Act
(R.S.O. 1990, Chapter O.1, as amended), or any of its regulations. The Occupa-
tional Health and Safety Act (OHSA) requires employers to provide information,
instruction and supervision to workers and to take every precaution reasonable
in the circumstances for the protection of workers. MSD hazards that are present
in the workplace must be recognized and precautions put in place to fulfill
requirements under the OHSA.
Workers also have duties under the OHSA, including the duty to use equip-
ment and protective devices provided to them to reduce their MSD risk, and
to report defects and hazards of which they are aware to their supervisor. The
OHSA also gives workers the right to participate, the right to know, and the
right to refuse work that they believe is dangerous to either their own health and
safety or that of another worker.

Use, reproduction and/or duplication of this document is recommended and

encouraged.

5159A (02/08)
Occupational Health and Safety Council of Ontario (OHSCO)
M U SOccupational
C U LO S K E L EHealth
TAL Dand
I S O Safety
RD E R SCouncil ofNOntario
P RE V E T I O N S(OHSCO)
E RI E S

PART 3A: MSD Prevention Toolbox

Getting Started
TABLE OF CONTENTS
Acknowledgements ........................................................................................................ii
Scope of the MSD Prevention Toolbox – Getting started ......................................... iii

MSD Prevention: Getting Started Flowchart ..................................................1

Getting started with MSD prevention ..............................................................2
Understand MSD hazards ...................................................................................4
MSD hazard summary sheet ..............................................................................6
MSD prevention – getting started checksheet .................................................7
Description of MSD Hazard Identification Tools ...........................................9
MSD Hazard Identification Tool – Option 1 ............................................................. 12
MSD Hazard Identification Tool – Option 2 ............................................................. 17
MSD Hazard Identification Tool – Computer workstation ...................................... 21

Prioritizing jobs and tasks for simple risk assessment ................................25

Assessing MSD hazards – Determining Root Cause Worksheet.................27
Questions to consider when selecting MSD hazard controls ....................28
Tips for eliminating and controlling MSD hazards .....................................29
MSD Hazards and solutions information sheets:
Force ............................................................................................................................ 34
Posture .......................................................................................................................... 37
Repetition ..................................................................................................................... 39
Other ............................................................................................................................ 42

Eliminating/controlling MSD risks:

Developing Solutions Worksheet ....................................................................45
One-Minute Employee Feedback Survey........................................................46
Things to consider when selecting a
person to help you with MSD Prevention .....................................................48

MSD Musculoskeletal Disorders

i MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Acknowledgements
This document, Part 3A: MSD Prevention Toolbox – Getting Started, is part of the Occupational
Health and Safety Council of Ontario’s Musculoskeletal Disorders (MSDs) Prevention Series. It
was developed in partnership with the members of the Occupational Health and Safety Council
of Ontario (OHSCO), with the support of the Centre of Research Expertise for the Prevention of
Musculoskeletal Disorders (CRE-MSD), and in consultation with representatives from Ontario’s
labour organizations, employer associations, and individual employers and workers.
Supporting organizations include:
■ Construction Safety Association of Ontario
■ Education Safety Association of Ontario
■ Electrical & Utilities Safety Association
■ Farm Safety Association
■ Industrial Accident Prevention Association
■ Institute for Work & Health
■ Mines and Aggregates Safety and Health Association
■ Municipal Health & Safety Association
■ Occupational Health Clinics for Ontario Workers
■ Ontario Forestry Safe Workplace Association
■ Ontario Ministry of Labour
■ Ontario Safety Association for Community & Healthcare
■ Ontario Service Safety Alliance
■ Pulp and Paper Health and Safety Association
■ Transportation Health & Safety Association of Ontario
■ Workers Health & Safety Centre
■ Workplace Safety and Insurance Board (Ontario)
The support and participation of everyone who contributed to the development of the MSD
Prevention Guideline for Ontario and its related documents is greatly appreciated

ii MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Scope of the MSD Prevention Toolbox: Getting started

Part 3A: MSD Prevention Toolbox – Getting Started is available through the partners of the Ontario
health and safety system. The primary purpose of this document is to provide Ontario workplace
parties with a set of basic and simple to use tools and worksheets to help them with their MSD
prevention efforts.
This document is provided as a support document for the MSD Prevention Guideline for Ontario
and the Resource Manual for the MSD Prevention Guideline for Ontario.
In this document you will find an overview of the MSD prevention framework, and some basic
information about MSD hazards. This is followed by tools that can be used, as part of a participative
process, to recognize jobs with MSD hazards, conduct a simple MSD risk assessment, and, if required,
identify and select MSD hazard controls.
If you are interested in additional tools and information sheets to help you enhance and improve
your MSD prevention process, please see Part 3B: MSD Prevention Toolbox – Beyond the Basics. The
Beyond the Basics document contains a sample MSD prevention policy/procedure, a tool to help you
review your MSD prevention process, some additional MSD hazard recognition tools, and an MSD
risk assessment checklist.
The tools in this document are examples of tools that can be useful when implementing an MSD
prevention process. It is understood that this Toolbox only presents a small sample of the many
different types of tools that may be used to inform the MSD prevention process.
There is no requirement for workplaces to use all or any of the tools presented in this
Toolbox. Workplaces should select the tools, whether they are the ones in this Toolbox or others,
which are best able to help them with their MSD prevention efforts.
Please contact your Health and Safety Association with any questions about MSD prevention.

Health and Safety Associations Phone Website

Construction Safety Association of Ontario (800) 781-2726 [Link]

Education Safety Association of Ontario (416) 250-8005 [Link]
Electrical & Utilities Safety Association (905) 625-0100 [Link]
Farm Safety Association (800) 361-8855 [Link]
Industrial Accident Prevention Association (800) 406-4272 [Link]
Mines and Aggregates Safety and Health Association (705) 474-7233 [Link]
Municipal Health & Safety Association (905) 890-2040 [Link]
Occupational Health Clinics for Ontario Workers (416) 510-8713 [Link]
Ontario Forestry Safe Workplace Association (705) 474-7233 [Link]
Ontario Safety Association for Community & Healthcare (416) 250-7444 [Link]
Ontario Service Safety Alliance (800) 525-2468 [Link]
Pulp and Paper Health and Safety Association (705) 474-7233 [Link]
Transportation Health & Safety Association of Ontario (800) 263-5016 [Link]
Workers Health & Safety Centre (416) 441-1939 [Link]

More information, including sector specific materials, can be found online at:
[Link]/[Link].

iii MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD Prevention Getting Started Flowchart

Use this flowchart to help you get started with MSD prevention. More information can be
found in the MSD Prevention Guideline for Ontario and the Resource Manual for the MSD
Prevention Guideline.
If you have any questions about, require assistance with, or need training on MSD prevention,
call your Health and Safety Association (see page iii). If you are looking for assistance elsewhere,
refer to pages 48 – 50.
START HERE Brainstorm root causes of MSD hazards
at priority jobs/tasks (pages 26-27)
Understand MSDs and MSD hazard (pages 2 - 6)

Agreement N
Review questions on Getting Started, Check Sheet on causes of MSD
to see if you are already taking steps to reduce hazards?
MSDs. (page 7 - 8)

Y
Review accident/injury records AND Talk to
workers, supervisors, managers Review pages 28-43 for MSD hazard
control ideas

Continue to monitor
Are
accident/injury Brainstorm hazard control ideas/
workers
reports, pain and/or options (pages 44-45)
N reporting MSDs?
discomfort, and
AND/OR Do workers say they
consider a plan to
have pain or discomfort that they
address MSD hazards Identify preferred MSD hazard
feel is work/task
before claims, pain, control(s)
related?
etc. occur
Y
Identify MSD hazards. Talk to workers, observe jobs/ Agreement
tasks, use an MSD hazard ID tool (pages 9 - 23)
N
on MSD hazard
control(s)?

Decide which jobs/tasks are a priority for simple Y

risk assessment (pages 24-25)
Implement preferred MSD hazard
control(s)

Conduct a simple risk assessment to decide

which hazards need to be controlled for priority
jobs/tasks Evauate success of the implemented
MSD hazard controls (page 46-47)

Agreement Agreement
on which hazard Y N on success of MSD
exposures should be hazard control?
controlled?

N Y
Communicate results and acknowledge
Use a more in-depth risk assessment. See Part 3B: success
MSD Prevention Toolbox - Beyond the Basics. For
assistance call your safety association or seek other
qualifed assistance (page iii, 48 - 50).

1 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Getting started with MSD prevention

What are MSDs? MSDs are injuries and disorders that affect our musculoskeletal system (i.e.
muscles, tendons, ligaments, nerves, discs, and blood vessels). Work-related MSDs are those that are
caused or aggravated by various hazards present in the workplace.
MSDs are strongly linked to known hazards in the workplace and, as such, they are a workplace
health and safety issue. Employers are legally required to make supervisors and workers aware when
MSD hazards exist, and also to take ‘every precaution reasonable’ to protect workers from developing
an MSD.
All workplaces in Ontario, big and small, and from all sectors, need to consider MSD
prevention, especially if their workers are reporting pain and discomfort, and are making MSD-
related WSIB claims.
What causes MSDs?

AND/OR AND/OR AND =

Force Awkward Posture Repetition Long Duration Increased MSD risk

At a high enough level any one MSD hazard can cause an injury (for example: lifting a heavy box
just once, even if the person is lifting properly). However the risk increases when more MSD
hazards are present (example: lifting the heavy box repeatedly overhead).
Why should you invest in MSD prevention? MSDs account for 42 per cent of all lost time
claims accepted by the Workplace Safety and Insurance Board (WSIB), 42 per cent of all lost time
claim costs and 50 per cent of all lost time days (averages for 1996 – 2004).

= + +

MSD prevention Saves you money Increased productivity Improved health, well-being
and quality of work and worker satisfaction

How can I do this with limited resources and money? The process for preventing MSDs in the
workplace can be simple. Any workplace can start to prevent MSDs by following the steps in the
Getting Started flowchart, and by reading the next page. Also, the check sheet on page 8 can be
used to compare what you are doing now against the recommended steps for getting started, and
tells you where to find tools in this Toolbox that can help with your MSD prevention efforts.

For help with MSD prevention, call your Health and Safety Association (see page iii). For
sector/job specific information, see [Link]/[Link]

2 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Getting started with MSD prevention

Establish a ■ All levels of management need to clearly communicate that they
foundation for success are committed to preventing MSDs in the workplace.
■ Supervisors and workers should know that real efforts are being
made to reduce exposures to MSD hazards and that resources
will be allocated to make any necessary changes.

■ Ask workers if they feel job/task related pain or discomfort.

Recognize MSD
hazards and related ■ Review incident/injury records for first aid, medical aid and/or
concerns lost-time MSD claims.
■ Ask workers if they can identify tasks or activities that they feel
contribute to MSDs, pain or discomfort.
■ Look for MSD hazards by observing jobs/tasks being performed.
■ Use an MSD hazard identification tool. Remember that the tool
should be filled in with input from workers who perform the
job/task.

Conduct an MSD risk ■ Discuss identified MSD hazards with workers. Ask whether they
assessment agree that these hazards, or the activities where hazards have
been identified, are contributing to their MSDs, pain and/or
discomfort.
■ Determine if everyone agrees on the causes of the MSD hazards.

■ With the participation of workers, brainstorm ideas to control

Choose & implement
exposure to the identified hazard(s).
hazard controls
■ Consider which options will work best. Be cautious about
choosing the first solution that comes to mind or selecting a
control because of claims that it is “ergonomic.”

■ Shortly after the changes have been made, talk to the workers
Follow up and
about whether they think the control is working (less pain,
evaluate successes of
implemented controls
working as expected, no other hazards introduced).
■ Follow-up again after some time has passed to see if the control
is still effective and to consider cost benefit issues.

Communicate
■ Make all workers aware of successful MSD hazard controls and
results and recognize the efforts made to prevent MSDs in the workplace.
acknowledge success

3 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Understand MSD Hazards

The MSD Hazard Summary Sheet (see page 6) uses pictures to describe the key MSD hazards
and can be used as a handout or poster in your workplace.
Many jobs have MSD hazards – things about the job or the way the job is done that increase
the risk of a worker developing an MSD. While a number of things can increase MSD risk, the
primary MSD hazards are force, fixed or awkward postures, and repetition.

FORCE
Force refers to the amount of effort made by the muscles, and the amount of pressure on body
parts as a result of different job demands. All work tasks require workers to use their muscles to
exert some level of force. However, when a task requires them to exert a level of force that is too
high for any particular muscle, it can damage the muscle or the related tendons, joints and other
soft tissue.
This damage can occur from a single movement or action that requires the muscles to generate
a very high level of force. However, more commonly, the damage results when muscles generate
moderate to high levels of force repeatedly, for a long duration, and/or while the body is in an
awkward posture.
Some job tasks result in high force loads on different parts of the body. For example, lifting a
heavy load that is far from the body increases the load on the lower back. This can potentially
damage both the spinal discs and the vertebrae.
Working with hand tools that have hard or sharp edges, i.e. resting the forearms on the hard
edge of a desk, can also potentially cause damage to tendons, muscles, blood vessels and nerves
under the skin. This is often referred to as contact stress (see below).

FIXED OR AWKWARD POSTURES

Posture is another name for the position of various parts of the body during any activity. For most
joints, a good or “neutral” posture means that the joints are being used near the middle of their full
range of motion.
The farther a joint moves towards either end of its range of motion, or the farther away from the
neutral posture, the more awkward or poor the posture becomes and the more strain is put on the
muscles, tendons and ligaments around the joint. For example, when arms are fully stretched out,
the elbow and shoulder joints are at the end of their range of motion. If the worker pulls or lifts
repeatedly in this position, there is a higher risk of injury.

4 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

REPETITION
The risk of developing an MSD increases when the same parts of the body are used repeatedly, with
few breaks or chances to rest. Highly repetitive tasks can lead to fatigue, tissue damage, and, eventu-
ally, pain and discomfort. This can occur even if the level of force is low and the work postures are
not very awkward.

OTHER MSD HAZARDS AND WORKPLACE FACTORS

Other MSD hazards and workplace factors that should be considered include:
■ contact stress,
■ local or hand/arm vibration,
■ whole body vibration,
■ cold temperatures,
■ hot work environments,
■ repeated impacts,
■ work organization, and work methods.

5 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD hazard summary sheet

High force demands = increased MSD risk
Force-related MSD hazards can be present when
lifting, pushing, pulling, carrying, gripping, using tools.

FORCE

Awkward or static postures = increased MSD risk

Posture-related MSD hazards can be present when
bending, twisting, reaching, kneeling.

POSTURE

Repetitive movements/actions = increased MSD risk

Repetition-related MSD hazards can be present when doing the same thing
over and over again, with little time for rest.

REPETITION

OTHERS Other MSD hazards that can increase MSD risk

Include contact stress, hand-arm vibration, whole-body vibration, hammering with
hand/knee, working in cold temperatures or hot environments.

Contact stress Hand-arm/whole-body vibration

Using hand/knee as hammer Cold and/or hot temperatures

When MSD hazards are present, report them to your supervisor

and talk about ways to reduce your risk of developing MSDs

6 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

MSD prevention: getting started

checksheet
This checksheet lists some basic steps for MSD prevention. These steps are based on the MSD
prevention framework discussed in the MSD Prevention Guideline for Ontario and the informa-
tion provided in the Resource Manual for the MSD Prevention Guideline for Ontario. Workplaces
that are just getting started with MSD prevention can use this checksheet to help them set up their
MSD prevention process. Those that are already doing MSD prevention can use it to see if they are
missing any of the basic elements and to help identify opportunities to strengthen their existing
program.
Note: Some workplaces may be using an approach to MSD prevention that is different from
that suggested in the MSD Prevention Guideline for Ontario. If so, the specific steps in the
checksheet may or may not reflect the practices in these workplaces. Also, some workplaces may
find they require additional steps to obtain success.

7 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD Prevention – Getting started checksheet

WHERE TO LOOK FOR

ESTABLISH A FOUNDATION FOR SUCCESS YES NO MORE INFORMATION
Managers, supervisors, and workers all know the workplace is serious about ■ ■
preventing MSDs See the Resource Manual for
the MSD Prevention Guideline
The workplace is ready to make changes to reduce the risk of MSDs ■ ■ for Ontario, pages 7-9, 11-15
Resources are available to make any necessary changes ■ ■
UNDERSTAND MSDS AND MSD HAZARDS

Managers, supervisors, and workers know what MSDs are and what hazards ■ ■ In this document, pages 4-5,
can cause them 34-41
RECOGNIZE MSD HAZARDS AND RELATED CONCERNS

Incident/injury records are reviewed to find jobs/tasks where MSDs have been ■ ■ See the Resource Manual for
reported the MSD Prevention Guideline
for Ontario, pages 32-33
Workers, supervisors and managers are asked about job/tasks that they believe ■ ■
contribute to any pain or discomfort
Problem jobs/tasks are observed and an MSD hazard identification tool is used, ■ ■ In this document, pages 8, 10-
with full input and participation of workers who do the jobs/tasks 13, 14-17, 18 -23
CONDUCT AN MSD RISK ASSESSMENT

Problem jobs/tasks are prioritized for a simple risk assessment ■ ■ In this document, pages 24-25

Workers are asked to identify key concerns/activities/task demands that are ■ ■ See the Resource Manual for
contributing to MSDs, pain or discomfort the MSD Prevention Guideline
for Ontario, pages 37 - 40
Observations and MSD hazard identification tool results are compared to ■ ■
worker comments/concerns
Effort is made to agree on what issues/hazards should be addressed to ■ ■
help reduce the risk of MSDs (agreement between observations, hazard
identification tool(s), and worker comments)
Effort is made to agree on why these hazards exist for this job/task ■ ■ In this document, pages 26-27
CHOOSE AND IMPLEMENT MSD HAZARD CONTROLS

When MSD hazard controls are needed, workers, supervisors, maintenance, ■ ■ In this document, pages 28, 29-
and safety, personnel discuss/brainstorm ideas and options to control 33, 34-41 and pages 42-43
identified MSD hazard(s)
Possible controls for MSD hazards are selected and reviewed ■ ■ See the Resource Manual for
the MSD Prevention Guideline
Preferred control ideas are identified and action plans are developed for ■ ■ for Ontario, pages 52-53
implementation
FOLLOW UP ON AND EVALUATE SUCCESS OF MSD HAZARD CONTROLS

Workers are asked for their feedback on/opinions about MSD hazard controls ■ ■ In this document, page 44-45

Workers receive training on how to use MSD controls and are using them ■ ■ See the Resource Manual for
the MSD Prevention Guideline
Observations and the MSD hazard identification tool results are used to help ■ ■ for Ontario, pages 37 - 40
confirm that the exposure to the MSD hazard has been reduced
Reviews are done to ensure that no new hazards/concerns result from the ■ ■
MSD hazard control(s)
COMMUNICATE RESULTS AND CELEBRATE SUCCESS

Those involved in the process are acknowledged and the workplace is told ■ ■ See the Resource Manual for
about new MSD hazard control(s) the MSD Prevention Guideline
for Ontario, pages 59-61

8 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Description of MSD hazard

identification tools
Three MSD hazard identification tools are provided that can be used to recognize jobs/tasks with
MSD hazards. These tools are intended to be used with input from workers who perform the
job/task. Two are for general jobs/tasks and should be applicable to all work settings. The third
is specifically designed to be used for looking at individuals working at computer workstations.
Choose the one that you find most helpful and easiest to use.
These tools can be used to document job/task related MSD hazards and, through observation
and discussions with workers, help you to better focus in on job/task factors that may be contribut-
ing to MSDs, pain and/or discomfort.

MSD Hazard Identification Tool – Option 1

This tool can be used to help recognize jobs with MSD hazards. With input from workers
performing the job/task, the tool can be used to identify when hazards are present and, for some
specific hazards, when the workers think that specific activities/actions are difficult, tiring, hard,
heavy, or repetitive.
It provides written descriptions you may find easier to use, especially if you are just starting with
your MSD prevention efforts.

MSD Hazard Identification Tool – Option 2

This option can also be used to help recognize jobs with MSD hazards. It has been designed with
as few words as possible, and as such may be more useful in workplaces where language barriers
exist. Option 2 provides a number of pictures related to MSD hazards. By observing the job/task
being performed, and by asking workers for their opinions and feedback, the tool can be used
to identify when a hazard exists and when it may be of concern because of the amount of force
exerted, the postures required, the frequency of repetition and/or the length of time the workers
are exposed.
This option may be quicker/easier to use if you have experience recognizing MSD hazards and
talking about them with workers.

MSD Hazard Identification Tool – Computer workstation

This version of the MSD hazard identification tool can be used to identify MSD hazards for
individual workers working at a computer workstation. The tool identifies a number of different
workstation and equipment design/set-up issues that can increase the risk of developing an MSD.
It also considers a small number of work environmental hazards. A number of possible corrective
options are included for each hazard on the checklist.
Note: the list of corrective options provided is limited. It is highly likely that other corrective
options could be used to help control the worker’s exposure to the identified MSD hazard. All
changes/corrective options should be discussed with the worker(s) before being implemented.

9 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazard Identification Tool : Option 1

This MSD Hazard Identification Tool is provided to help you identify jobs or tasks that have MSD
hazards, where workers may be at an increased risk of developing an MSD. This tool only identi-
fies whether MSD hazards exist. It does not assess the level of risk, and this tool alone should not
be used to determine if MSD hazard controls should be implemented.

IMPORTANT - READ THIS BEFORE USING THIS TOOL

■ This tool is to be used to identify job/task related MSD hazards in a workplace.

■ This tool needs to be used with the full participation and input of workers who perform
the job/task in question. Observations alone are not enough, and it is not appropriate for the
person(s) using the tool to base decisions only on what they see or think about a job.
■ Other hazard identification methods such as analysis of injury, incident and first aid reports,
worker concerns, and discomfort/pain reports should also be considered.
■ This tool IS NOT intended to be used for:
- Return to work assessment/evaluations
- Job placement/worker selection
- Assessing the work relatedness of an injury or disorder

INSTRUCTIONS
1. Document the job title or task, date and name of person(s) completing the worksheet.
2. Observe a number of different workers performing regular work activities.
3. Ask the workers who perform the job/task whether they think the objects are heavy, or the
task is difficult/tiring.
4. Ask the workers if they do a task/adopt an awkward posture repeatedly or for a long period
of time.
5. Check the appropriate box(es) that apply to the job/task
a. Only make a check mark when the specific hazard exists and when workers report that it
is difficult, tiring, heavy, done repeatedly, or done for a long time.
6. Write notes for any identified hazard to clarify the task or activity where it occurs.
7. Review the contents of the MSD Hazard Identification Tool with the workers who perform
the job. Ask them if there are additional task that were not captured.
8. Prioritize the jobs/tasks for risk assessment (see page 25).

Also see Section 5 of the MSD Prevention Guideline for Ontario and the Resource Manual for
the guideline for more information about MSD risk assessment.
See the next page for some more guidance on how and when to use this tool.

10 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Notes:

If the physical demands related to the activity vary from day to day, due to different products/
services being produced or provided, ask workers if the activity being observed is more or less
demanding than on a typical day.

i) If less demanding, plan to come back when the demands are more typical and, if
appropriate, higher.

ii) If more demanding, complete the hazard identification tool. It may be that MSD
hazards are only a concern for certain products/services. You should also reuse the tool
when the demands are more typical.

iii) If typical, but there are times when the demands are higher, reuse the tool when the
demands are higher, especially if there are no MSD hazards identified when observing
typical demands.

Some MSD hazards, (e.g. lighting, aspects of work organization) are not addressed in this
tool. If these or other MSD hazards exist, make note of them and ask the workers who
perform the job to see if they think that these hazards are contributing to their pain/
discomfort or causing them other concerns.

11 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazard Identification Tool: Option 1

Job/Task Information
Job title or task:

Date completed:

General observations:

MSD HAZARDS - GRIPPING Check [✔]

if required
Pinch Gripping • unsupported object(s) ■

• difficult/tiring holding or manipulating ■

• difficult/tiring squeezing to open/close ■

Power Gripping • unsupported heavy object(s) ■

• difficult/tiring holding and manipulating ■

• difficult/tiring squeezing to open/close ■

Notes:

MSD HAZARDS - FORCE Check [✔]

if required
Lifting/Lowering • object is heavy/difficult to lift/lower ■

(consider both • object is lifted/lowered repeatedly ■

one and two handed
lifting/lowering) • object is above the shoulders ■

• object is below the knees ■

• object is far away from the belly button ■

• loads are unstable, unbalanced, uncooperative, or unpredictable ■

• lifting/lowering postures are awkward (bend, twist, kneel, reach, sit) ■

Notes:

Pushing/Pulling • object is hard/difficult to push/pull ■

(consider one and two handed • object is pushed/pulled repeatedly ■

pushing/pulling. Also, consider
whole body & arms/upper body • object is pushed with hands above the shoulders ■
only pushing/pulling)
• object is pushed with hands below the waist ■

• pushing/pulling postures are awkward (bend, twist, kneel, reach, sit) ■

Notes:

12 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD HAZARDS - AWKWARD/FIXED POSTURE Check [✔]

(Do workers frequently assume these postures and/or hold them for a long time?) if present
Awkward Posture • neck visibly bent forward (chin close to chest) ■
• neck visibly bent to one side (ear close to shoulder) ■
• neck twisted to either side/chin close to the shoulder ■
• neck noticeably bent back ■
• neck bent forward and chin out (head forward) ■
• hand(s) at or above the head ■
• elbow(s) at/or above the shoulder ■
• elbows/hands behind the body ■
• sitting or standing with the back noticeably bent forward, sideways, or twisted ■
• back noticeably bent backward with no support for the back ■
• squatting/kneeling while working ■
• wrist noticeably bent down or up ■
• wrist noticeably bent to the side (toward thumb/little finger) ■
• hand turned so palm faces fully up or down ■
Fixed Posture • sitting for long periods without standing (office work, driving, etc.) ■
• standing still on a hard surface for a long period of time ■

MSD HAZARDS - REPETITION Check [✔]

(Do workers repetitively move the same body part – with little opportunity for recovery?) if present
• performing the same neck motions repeatedly ■
• performing the same shoulder motions repeatedly ■
• performing the same elbow motions repeatedly ■
Repetition
• performing the same wrist motions repeatedly ■
• performing the same hand/finger motions repeatedly ■
• performing intensive keyboarding ■
• performing intensive mousing ■

MSD HAZARDS - OTHER Check [✔]

if present
Repeated Impacts • using the hand or knee as a hammer ■
• tool handles dig into hand/palm ■
Contact Stress • workstation/equipment edges/products dig into body (hands, forearms, ■
trunk, thighs)

Hand-Arm Vibration • using vibrating tools (impact wrenches, carpet strippers, chainsaws, ■
jackhammers, scalers, riveting hammers, grinders, sanders, jig saws, jack-leg
drills.)

Whole-Body Vibration • operating mobile equipment/vehicles on rough, uneven surfaces ■

Cold/Hot • work environment is cold, hand/arms are exposed to cold air ■

Temperatures • work environment is hot/humid ■

13 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazard Identification Tool: Option 2

This MSD Hazard Identification Tool is provided to help you identify jobs or tasks that have MSD
hazards, where workers may be at an increased risk of developing an MSD. This tool only identi-
fies whether MSD hazards exist. It does not assess the level of risk, and this tool alone should not
be used to determine if MSD hazard controls should be implemented.

IMPORTANT - READ THIS BEFORE USING THIS TOOL

■ This tool is to be used to identify job/task related MSD hazards in a workplace.

■ This tool needs to be used with the full participation and input of workers who perform
the job/task in question. Observations alone are not enough, and it is not appropriate for the
person(s) using the tool to base decisions only on what they see or think about a job.
■ Other hazard identification methods such as analysis of injury, incident and first aid reports,
worker concerns, and discomfort/pain reports should also be considered.
■ This tool IS NOT intended to be used for:
- Return to work assessment/evaluations
- Job placement/worker selection
- Assessing the work relatedness of an injury or disorder

INSTRUCTIONS
1. Document the job title or task, date and name of person(s) completing the worksheet.
2. Observe a number of different workers performing regular work activities.
3. Look at the pictures on the hazard identification tool. Do any of the postures, tasks, or other
hazards illustrated by the pictures exist for the job/task being observed?
4. Ask the workers who do the job/task if they think that any of the identified hazards also have
force, repetition, posture, and/or time concerns.
5. Mark that a hazard exists only if it is clear, by observation and/or from worker comments,
that:
a. For awkward/static postures:
1. Workers must exert a force (difficult, tiring, heavy) with the body part that is in an
awkward posture (check the F box).
2. Workers adopt this posture repeatedly (check the R box).
3. Workers adopt this posture and hold it for a long time (check the T box).
b. For manual material handling:
1. The task is difficult or tiring, the object lifted or carried is heavy, and/or the pushing/
pulling force is of concern (check the F box).
2. The task is done repeatedly (check the R box).

14 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

3. The task requires the worker to adopt an awkward posture (check the P box).
4. The task is done for a long time without a break/change of activity (check the T box).
c. For gripping:
1. The task is difficult or tiring, and/or the amount of grip force required is of concern
(check the F box).
2. The task is done repeatedly (check the R box).
3. The task requires the worker to adopt an awkward posture (check the P box).
4. The task is done for a long time without a break/change of activity (check the T box).
d. For contact stress:
1. The force level of the contact stress is noted as a concern (check the F box).
2. Workers are exposed to contact stress repeatedly (check the R box).
3. The contact stress lasts for a long time (check the T box).
e. For sitting/standing:
1. Sitting/standing postures are poor (check the P box).
2. Workers sit/stand for a long time without a change in posture (check the T box).
f. For keyboarding/mousing:
1. Workers visibly ‘pound’ the keys or grip the mouse (check the F box).
2. The mouse is used repeatedly (check the R box).
3. Wrist, arm, and/or shoulder postures are poor when keyboarding or using the mouse
(check the P box).
4. Workers use the keyboard and/or mouse for a long time without a change in activity
(check the T box).
g. For using the knee or hand as a hammer:
1. Force levels on the knee or hand are noted as a concern (check the F box).
2. The knee and/or hand is used as a hammer repeatedly (check the R box).
3. The knee and/or hand is used as a hammer for a long time (check the T box).
h. For hot or cold:
1. The worker or parts of the worker’s body are exposed to temperatures of concern (too
hot, too cold) (check the F box – to represent exposure to hot or cold temperature
levels).
2. Workers are exposed to hot/cold temperatures repeatedly (check the R box).
3. Workers are exposed to hot/cold temperatures for a long time (check the T box).
i. For hand-arm or whole-body vibration:
1. The levels of vibration are noted as a concern (check the F box).
2. Workers are exposed to vibration repeatedly (check the R box).
3. The postures adopted are awkward while being exposed to vibration (check the P box).
4. Workers are exposed to vibration for a long time (check the T box).

15 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

6. Write notes for any identified hazard to clarify the task or activity where it occurs.
7. Review the contents of the MSD Hazard Identification Tool with the workers who perform
the job. Ask them if there are additional tasks that were not captured.
8. Prioritize the jobs/tasks for risk assessment (see page 25).
a. Also see Section 5 of the MSD Prevention Guideline for Ontario and the Resource
Manual for the Guideline for more information about MSD risk assessment.
See notes on bottom of the second page of the tool for guidance on how to use this tool
when the task demands vary from day to day, due to different products/services being
produced or provided.
Some MSD hazards, (e.g. lighting, aspects of work organization) are not addressed in this
tool. If these or other MSD hazards exist, make note of them and plan to assess whether they
contribute to the MSD risk for workers.

16 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazard Identification Tool: Option 2

F P R T

Tips for completing this section

■ Observe work and talk to workers to determine if any of the awkward/static postures are present
■ If an awkward posture is identified, check the appropriate box beside its picture:
❑ “F” if force is applied while in the awkward posture and the level of force is noted as a concern
❑ “R” if same awkward posture must be performed repeatedly by the workers
❑ “T” if the task must be performed for a long period of time without a change in posture/
activity

Job/Task Information
Job title or task:

Date completed:

Awkward/Static Postures Notes

F R F R F R F R

T T T T

Back bent foward Bent backward Bent to side Twisting

F R F R F R F R

T T T T

Neck bent forward Neck bent backards Neck bent to side Neck rotated
F R F R F R F R

T T T T
Hands or elbows Arms out to Wrist bent up Wrist bent to
above shoulders the side or down either side
F R F R F R F R

T T T T
Kneeling Squatting Palm up Palm down

17 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Tips for Completing this Page

■ Observe work and talk to workers to determine if any of the activities/issues are present.
- If present, check the appropriate box beside its picture (as applicable):
“F” if forces being exerted/weights handled are noted as a concern
“R” if the activity is performed repeatedly by the workers or workers are repeatedly exposed
“P” if the workers adopt awkward postures during the activity or exposure
“T” if the activity is performed for a long time or workers are exposed for a long time

Manual Material Handling Notes

F R F R F R

P T P T P T
Lifting Pushing/Pulling Carrying
Gripping

F R F R F R

P T P T T
Pinch Grip Grip Contact stress
Other

F R F R

P T P T
P T P T
Sitting Standing Keyboarding/Mousing Using knee or hand as a hammer

F R F R F R

P T P T T
Hand-arm vibration Whole-body vibration Hot/Cold temperatures

Notes:
If the activity-related physical demands required vary from day to day, due to different products/services
being produced or provided, ask workers if the activity being observed is more or less demanding than on a
typical day.
• If less demanding, plan to come back when the demands are both more typical and, if appropriate, higher.
• If more demanding, complete the hazard identification tool. It may be that MSD hazards are only a concern for
certain products/services. You should also reuse the tool when the demands are more typical.
• If typical, but there are times when the demands are higher, reuse the tool when the demands are higher, especially if
there are no MSD hazards identified when observing typical demands.

18 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazard Identification Tool

Computer workstation
This MSD Hazard Identification Tool is provided to help you identify MSD hazards that may be
present for jobs/tasks performed at an individual’s computer workstation, where a specific worker
may be at an increased risk of developing an MSD. This tool only identifies whether MSD hazards
exist. It does not assess the level of risk, and this tool alone should not be used to determine if
MSD hazard controls should be implemented.

IMPORTANT - READ THIS BEFORE USING THIS TOOL

■ This tool is to be used to identify job/task related MSD hazards for individual workers performing
computer based jobs/tasks.
■ This tool needs to be used with the full participation and input of the worker who works at the
computer workstation where the job/task is performed. Observations alone are not enough, and it
is not appropriate for the person(s) using the tool to base decisions only on what they see or think
about a job.
■ Other hazard identification methods such as analysis of injury, incident and first aid reports, worker
concerns, and discomfort/pain reports should also be considered.
■ This tool IS NOT intended to be used for:
- Return to work assessment/evaluations
- Job placement/worker selection
- Assessing the work relatedness of an injury or disorder

Instructions
1. Document the job title or task, date and name of person(s) completing the worksheet.
2. Observe the worker performing regular work activities at the computer workstation.
3. Ask the worker for opinions about specific issues that may be hard to observe (pressure on
the back of the knee, repeated trunk bending, adequate lighting, glare).
4. Ask the worker whether they perform a task or adopt an awkward posture repeatedly or for
a long period of time.
5. Check the appropriate box that applies to the job or task for each of the MSD hazards listed.
6. Review the contents of the tool with the worker who works at the computer workstation.
Ask whether additional tasks are performed that were not captured.
7. Attempt to reduce or eliminate MSD hazards identified using corrective options. The
corrective options listed represent possible solutions, but are not an exhaustive list.
8. Make notes on any attempts made to reduce or eliminate the MSD hazards or on any
further actions required.
See the next page for some more guidance on how and when to use this tool.

19 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Notes:
If the task demands vary from day to day, ask the worker if the activities being observed are
more or less demanding than on a typical day.
■ If less demanding, plan to come back when the demands are both more typical and, if
appropriate, higher.
■ If more demanding, complete the hazard identification tool. It may be that MSD hazards
are only a concern when performing specific tasks/activities. You should also reuse the tool
when the demands are more typical.
■ If typical, but there are times when the demands are higher, reuse the tool when the
demands are higher, especially if there are no MSD hazards identified when observing
typical demands.
Some MSD hazards, (e.g. aspects of work organization, work practices) are not addressed
in this tool. If these or other MSD hazards exist, make note of them and plan to assess
whether they contribute to the MSD risk for individual workers.

20 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazard Identification Tool: Computer workstation

Adapted from Manitoba Labour and Immigration - Workplace Safety and Health Division’s Office Ergonomics Risk Factor Checklist

Job/Task Information
Job title or task:

Date completed: Completed by:

A. Chair
Is the hazard
MSD HAZARDS present? CORRECTIVE OPTIONS
Potential steps to reduce or eliminate the risk associated
Yes No with the MSD hazard.
1. Feet cannot rest flat on • Raise/lower chair to allow feet to rest comfortably flat on
floor ■ ■ floor.
• Use footrest if keyboard/desk height requires an elevated
chair.
2. Unable to sit with thighs ■ ■ • Adjust chair height so that feet remain flat on floor or
parallel to the floor, or footrest but thighs are also parallel to floor.
with a slight downward
angle from hips to knees
3. Front edge of seatpan • Choose a chair with 2-3 fingers width between front edge
presses into back of knee ■ ■ of chair and back of knees.
• Attach a removable back support cushion to existing
backrest to shorten seat pan.
• Choose a chair with a gently curved front edge on seat
pan.
4. Chair lumbar support • Raise/lower the back rest so the small of the back is in
NOT supporting the ■ ■ contact with the most outward curved areas of the back
small of the back (i.e. support.
the curve of the lumbar • Place a rolled up towel or attach a removable back support
spine) cushion to existing back support.

5. Space exists between • Arrange workstation to allow proper back support. (i.e.
spine and back rest ■ ■ position keyboard closer to user, bring monitor closer to
user).
• Remove or lower arm rests which may prevent sitting back
fully due to contact with front of desk or keyboard tray.
• Replace the seat pan if it’s too long and doesn’t allow for
sitting back fully in chair.
6. Armrests provide If armrests are too low/too high:
inadequate forearm ■ ■ • Add padding to bring them up to a comfortable level.
support when keying • Only use the armrest during short pauses from typing.
or mousing. Hunched
• Replace with armrests that can be adjusted to the correct
shoulders - armrests
height.
too high; leaning to one
side – armrests too low; If armrests are too wide:
elbows away from the • Adjust to bring them closer together.
body – armrests too wide • Replace seat pan on chair with a narrower one.
• Replace with width-adjustable armrests.
Notes:

21 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

B: Keyboard and mouse or other input device

Is the hazard
MSD HAZARDS present? CORRECTIVE OPTIONS
Potential steps to reduce or eliminate the risk associated
Yes No with the MSD hazard.
1. Wrist is not flat, • Adjust seat height so that keyboard and mouse sits just
forearms not parallel ■ ■ below elbow height.
with floor or shoulders • Raise or lower adjustable work surfaces in systems.
are tensed when using furniture so that they are just below seated elbow height.
keyboard, mouse or • Place keyboard and mouse on articulating keyboard tray
other input device and adjust tray height and tilt until wrists are working in
neutral posture.
• Retract keyboard feet.
• Support arms on armrest when keying or mousing.
2. Wrist is deviated when • Ensure adequate space for input device.
using keyboard, mouse ■ ■ • Use an appropriately sized keyboard (e.g. external
or input device. keyboard if laptop is used regularly on desk).
3. Reaching to side or front • Place mouse/input device beside keyboard at same
when using mouse or ■ ■ height.
other input device (i.e. • Use a mouse bridge (i.e. a hard surface that is placed over
the elbow is away from number pad on keyboard).
side of body) • Ensure adequate space on either the desk top or a
keyboard tray for input devices.
Notes:

C. Monitor and Workstation

Is the hazard
MSD HAZARDS present? CORRECTIVE OPTIONS
Potential steps to reduce or eliminate the risk associated
Yes No with the MSD hazard.

1. Head tilted up/down, • Raise/lower monitor so that eyes are in line with top
repeatedly or for a long ■ ■ line of text. Monitor may need to be lowered for bifocal
time, while working at desk wearers if they look at the monitor through the bottom of
their lenses.
• If using a number of paper documents, use document
holder that sits between the worker and the monitor.

2. Head turned to the side, • Position monitor directly in front of user.

repeatedly or for a long ■ ■ • Place documents on holder located in line with the
time, when working computer.
3. Neck tilted to the side, (i.e. • Maintain one hand on phone.
holding phone between ear ■ ■ • Use a hands-free system (e.g. headphone).
and shoulder)

4. Head is not directly over • Arrange workstation to allow for proper posture, (e.g.
spine (i.e. the head is ■ ■ sit back in chair, pull keyboard to user, change location/
forward and the chin is height of monitor).
out)
Notes:

22 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

C. Monitor and workstation (cont’d)

Is the hazard
POTENTIAL MSD HAZARDS present? CORRECTIVE OPTIONS
Potential steps to reduce or eliminate the risk associated
Yes No with the MSD hazard.
5. Hard/sharp objects • Move keyboard/input devices to the edge of desktop to avoid
press into skin (e.g. ■ ■ resting hand/wrist on edge.
wrist, elbow or • Use a wrist rest for support during pauses in keying.
forearm resting on a • Pad sharp edges on desktop with foam.
hard edge/surface)
• Replace object with objects with rounded edges.
• Install keyboard tray with wrist rest for support during pauses in
typing.
6. Twisting of torso • If user is right-handed, arrange accessories (except telephone) to
(e.g. reaching behind ■ ■ the right of the computer.
or across the body) • Locate telephone on the left in order to answer with the left
hand and take notes with the right. Opposite set-up if left
handed.
• Determine which accessories are used most frequently and
locate them closest to the user.
• Encourage users to stand up when retrieving items behind them.
7. Inadequate clearance • Remove materials underneath desk.
under desk for legs ■ ■ • Raise desktop surface for taller individuals, or chair may be
lowered if knees remain at or slightly below the hips.
• Install keyboard tray to increase distance between monitor and
desktop and provide more leg room.
8. Repeated or • Where possible, perform filing on a desk surface, or other
prolonged trunk ■ ■ surface that allows for neutral back postures.
bending (e.g. filing
documents)

Notes:

D. Environmental
Is the hazard
POTENTIAL MSD HAZARDS present? CORRECTIVE OPTIONS
Potential steps to reduce or eliminate the risk associated
Yes No with the MSD hazard.
1. Too much/too little • Reduce the amount of light in work area, especially from
light ■ ■ ceiling-mounted light fixtures.
• Use low gloss, off-white colour on surfaces.
• Use appropriate task lighting.
2. Glare on monitor • Prevent source of glare from reaching monitor, (i.e. use
■ ■ opaque vertical blinds, use glare screens).
• Place monitor at right angles to windows.
• Use LCD monitors.
3. Temperature is less • Raise/lower temperature to individual comfort
than 20°C or more than ■ ■ • Wear more/less warm clothing.
24°C (dependent on • Use individual heaters where appropriate.
individual comfort and
season)
Notes:

23 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Prioritizing jobs and tasks for simple risk assessment

This tool is designed to help workplaces prioritize their hazard identification findings to help
determine the priority level for further action. This step can help workplaces determine which
findings are of extremely high priority to address and which may require no further action except
to continually monitor for any changes in status.
This table shows you how you can prioritize jobs and tasks for simple risk assessment by consid-
ering MSD claims that have been reported for the job/task, if workers performing the job/task are
reporting musculoskeletal discomfort or other concerns, and whether or not MSD hazards have
been recognized for the job/task.

MSDs REPORTED1 WORKER MSD HAZARD(S)

DISCOMFORT/OTHER IDENTIFIED PRIORITY LEVEL
CONCERNS
YES NO YES NO YES NO

a a a Very high priority

a a a
a a a Very high priority2
a a a High priority2
a a a High priority
a a a Moderate2
a a a Low priority
a a a No risk assessment required – continue
to monitor. Consider a proactive risk
assessment to prevent future MSDs

MSDs reported should include lost time and non-lost time (medical/first aid) claims
1

2
When there are MSD claims and/or reports of pain or discomfort, but no MSD hazards have been identified,
after talking with workers and using an MSD Hazard Identification Tool, it is suggested that you seek help from
someone who is qualified to help you with your MSD prevention efforts (see pages 48 - 50).

In addition to considering the factors in the above table, other considerations that may help you
prioritize your jobs for risk assessment include:
■ severity of MSDs or MSD concerns, or MSD hazards,
■ number of people reporting an MSD or MSD concern,
■ number of people who do the job or task,
■ percentage of people who do the job or task who have reported an MSD or MSD concern,
■ number of MSD hazards present,
■ number of people who do the job or task,
■ frequency with which the job or task is performed,
■ length for which the job or task is performed,
■ reports or concerns by supervisors or the JHSC,
■ high absenteeism, overtime or worker dissatisfaction,
■ productivity and/or quality problems.

24 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Worksheet to prioritize jobs or tasks for simple risk assessment

25
TASK/JOB MSDs REPORTED WORKER DISCOMFORT/ MSD HAZARD(S) PRIORITY LEVEL
OTHER CONCERNS IDENTIFIED
YES NO YES NO YES NO
Occupational Health and Safety Council of Ontario (OHSCO)

MUSCULOSKELETAL DISORDERS PREVENTION SERIES |

Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Assessing MSD hazards: Determining Root Cause Worksheet

Once all workers have agreed on the MSD hazards, use this tool to help guide brainstorming sessions
with workers on determining the root causes of the identified MSD hazards. The tool helps workers
consider how different aspects of the job can cause an MSD hazard. Remember, MSD hazards can be
caused by a number of different factors, so it is important to consider different possible causes AND
not jump to conclusions or take what seems to be, at first, the most obvious reason.
To provide some structure to the discussion, use the five categories of possible causes for any health
and safety hazard – process, equipment, materials, environment and human (PEMEH). Follow the
steps below to identify the root cause of the hazard:
Step 1: Write down the specific MSD hazard you are concerned about to help focus the group. Write
it on the top of the worksheet.
Step 2: Ask why the MSD hazard exists – write the answer in a box on the worksheet for the
appropriate category.
Step 3: For each answer, ask why again, and continue to do this until the group reaches agreement
that the root cause has been identified (it usually takes less than ‘the five whys’ to get to this
point).

The following are examples of the kind of points to consider for each category:

PROCESS: MATERIALS:
- length of time allotted to tasks - packaging
- machine-paced tasks - weight and dimensions
- duration of task - storage location
- variety of tasks - quality
- production/quality standards
- communication between staff within the
department and outside the department
ENVIRONMENT:
- working space
- overcrowding
EQUIPMENT:
- temperature
- working height
- flooring
- location of controls and/or displays
- housekeeping
- operation of the controls
- mobility
- location HUMAN:
- association with other equipment - insufficient training on techniques/processes
- insufficient adjustability - insufficient supervision /coaching
- maintenance - production pressures and demands
- inappropriate response to reports of MSD
related concerns
- differences in work methods/techniques
- inconsistent use of equipment/controls that
help reduce MSD risk

26 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Assessing MSD hazards: Determining Root Cause Worksheet

Part 3A: MSD Prevention Toolbox – Getting Started

If agreement on the root cause(s) is not reached, an in-depth risk assessment may be required. See Part 3B: MSD Prevention Toolbox – Beyond the Basics
Process: Equipment:

MUSCULOSKELETAL DISORDERS PREVENTION SERIES |

Materials:
Occupational Health and Safety Council of Ontario (OHSCO)

Likely Causes of
MSD Hazards
Environment: Human:

27
Occupational Health and Safety Council of Ontario (OHSCO)

Questions to consider when selecting

MSD hazard controls
When implementing solutions to eliminate/control MSD hazards, there is often more than one
option to consider. The following are some points to consider before choosing your preferred
control option:

1. What experiences have others had with the solution?

2. How well does each option control the MSD hazard – for example, it is usually best to
engineer out the hazard as opposed to controlling exposure to it?
3. What disruption would be caused by the implementation process?
4. What training is required?
5. Are there impacts on productivity or quality of service?
6. What feedback do employees have – what option would they prefer?
7. What impacts would the solution have either upstream or downstream in the process?
8. Will any new hazards be created?
9. What maintenance requirements will there be?
10. What is the cost?
11. Are there non-monetary benefits to one option over another?
12. How will you evaluate the success of the implementation?

28 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Tips for eliminating and controlling

MSD hazards
Force

Gripping tools/equipment
■ Provide tools that allow workers to grip the tool using a power grip.
■ Eliminate the use of pinch or key grips as much as possible.
■ Choose tools that have triggers that allow for the use of multiple fingers rather than one
finger or a thumb.
■ Choose tools that can be used with the wrist straight.
■ Choose tools with vibration-reducing features.
■ Choose tools that are lighter and designed to reduce hand torque and kickback.
■ Ensure the tool is balanced and does not require extra muscular effort to hold it in
position.
■ Ensure the handle of a tool does not create pressure points in the palm of the hand.
■ Use tools with handles that fit the hand. For example, use a smooth, cushioned hand grip.
rather than one with hard ridges that space the fingers.
■ Provide rubber or sponge-type grips on tool handles.
■ Provide tools that can be safely used by either left-handed or right-handed workers.
■ Maintain tools regularly.
■ Inspect tools regularly. Ensure worn or damaged tools are fixed or replaced.

Pushing and pulling

■ Provide carts that have vertical or height-adjustable handles to enable different-sized
workers to position their hands between waist and shoulder height.
■ Use larger wheels on carts and bins as this reduces push and pull forces and they are easier
to roll over cracks or holes.
■ Ensure that wheels/casters that are suitable for the load being transported and are
compatible with the type of flooring.
■ Determine the most suitable swivel arrangement of casters – two or four, front or back.
■ Ensure there is enough space so the worker does not have to use awkward postures to move
the cart.
■ Design/change the layout of the work area to eliminate the need to push wheeled objects
up slopes or over uneven surfaces.
■ Ensure the flooring is level, smooth and in good condition.
■ Ensure workers can see over the top of the cart.
■ Push rather than pull carts.
■ Maintain carts, especially wheels and wheel bearings.
■ Provide brakes on carts where practical.

29 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Heavy, frequent or awkward lifting

■ Use mechanical assists to lift/lower loads - such as hoists, pallet trucks, pump trucks, ladder
hoists, gin poles, daisy chains, cranes, or chain falls.
■ Use lifting devices designed for specific tasks, e.g. lifting/moving people, lifting/moving
animals.
■ Move objects as close to the body as possible before lifting them – use turntables to bring
loads close.
■ Ensure there are no obstacles between the worker and the load being lifted.
■ Provide height-adjustable pallet trucks/scissor lifts to keep loads off the floor and so that
loads can be handled with the hands above knee height.
■ Organize the starting and ending location of the lifts to limit the overall vertical travel
distance a load has to be lifted.
■ Avoid lifts below knuckle level and above shoulder level – limit use of high and low
shelves.
■ Avoid lifting loads that are heavier than four kg when seated – stand and use larger,
stronger muscles.
■ Improve grips/handles on objects being lifted.
■ Split the overall weight of a load into smaller loads.
■ Avoid uneven, unbalanced loads.
■ Use gravity as an assist whenever possible (lower rather than lift).
■ Use carts, motorized buggies, conveyors, gravity feed rollers to transport loads rather than
carrying them.
■ Provide tools/devices to help with carrying tasks - carrying handles, extension handles.
■ Train workers to assess all material handling tasks and to ensure that the path is clear of
obstructions/trip hazards when carrying items.
■ Do not carry objects up and down stairs if two hands are needed to hold objects. Keep one
hand free to hold hand rail.
■ Improve housekeeping to prevent slips, trips and falls.
■ Require suppliers to include the weight on all objects/packages that are manually handled.
■ Use shoulder pads when carrying loads on shoulders.

Fixed or awkward postures

■ Provide height adjustability in a standing workstation.
■ Establish a suitable working height depending on the type of work being done (i.e. preci-
sion, light or heavy work).
■ Provide sit/stand stools at standing workstations and for tasks with prolonged standing.
■ Provide height adjustable chairs.
■ Utilize lift tables to keep the position the objects close to the worker.
■ Utilize tilt tables to angle objects close to workers.
■ Utilize rotating platforms to minimize reaching for objects.

30 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

■ Provide self-elevating platforms in deep bins to keep items easily accessible and near the
top of the bin.
■ Provide false bottoms in deep sinks or containers.
■ Limit shelf heights to between knee and shoulder height.
■ Provide foot rests at standing workstations.
■ Ensure the type of flooring will minimize shock absorption to the worker’s body.
■ Provide anti-fatigue matting for standing work areas with hard floor surfaces.
■ Use devices such as lifts, duct jacks, scissor lifts, and extension poles or stands for operating
tools overhead.
■ Use adjustable scaffolds, aerial and other work platforms to raise the whole body closer to
work.
■ Place materials used often at appropriate height and less frequently used materials in less
desirable locations.
■ Use tables, benches, or stands to bring work to waist height.

Repetition
■ Implement well-designed job rotation.
■ Add different tasks to the job to increase the variety of activities.
■ Include flexibility in the job so the worker can control pace of work.
■ Use a work/rest schedule that allows for frequent changes of activity.
■ Encourage employees to take micro-breaks.
■ Mechanize the task where necessary.

Repeated impacts
■ Look for tools/equipment that will eliminate the need for repeated impacts:
- use rubber mallets/other tools instead of the hand, and
- use power stretchers for carpet installations.
■ Provide workers with well-designed padded gloves/knee pads.
■ Change fittings/parts/equipment to minimize the forces used with repeated impacts.
■ Limit the time duration required for repeated impacts.

Contact stress
■ Change or modify equipment (e.g. use a long-handled screwdriver to prevent the butt from
digging into the palm).
■ Change or modify work area to prevent sharp edges from digging into skin (e.g. cover
sharp or metal edges with padding).
■ Use personal protective equipment (e.g. use knee pads while kneeling; use padded gloves
when lifting heavy objects by narrow plastic strapping).
■ Improve or change work practice to reduce resting or leaning against sharp edges.

31 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Local or hand-arm vibration

■ Use vibration-absorbing padding on grips or handles.
■ Provide employees with anti-vibration gloves.
■ Keep tools well maintained/sharp to reduce vibration.
■ Source various suppliers who can supply tools with lower levels of vibration.
■ Reduce total exposure to vibration by alternating between tasks that use vibrating tools
and tasks with non-powered tools or by incorporating job rotation between tasks.
■ Use cutting or powerhead vibration dampening devices.
■ Use equipment that includes vibration-dampening rubber grommets on controls and
control box.

Whole-body vibration
■ Avoid sitting or standing for prolonged periods on vibrating surface if practicable (e.g.
avoid working on catwalks attached to vibrating machinery).
■ Isolate the source of vibration from the rest of the work space to prevent transmission of
vibration to the sitting or standing area (e.g. isolation of truck cabs from diesel engine
vibration).
■ Train and instruct operators and drivers to:
- adjust the driver weight setting on suspension seats,
- adjust the seat position and controls correctly to provide good lines of sight and support,
- adjust the vehicle speed to suit the ground conditions to avoid excessive bumping and
jolting,
- steer, brake, accelerate, shift gears and operate attached equipment smoothly, and
- follow worksite routes to avoid traveling over rough, uneven or poor surfaces.
■ Choose machinery suitable for the job:
- select vehicles and machines with the appropriate size, power and capacity for the work
and the ground conditions.
■ Maintain machinery and roadways:
- make sure that paved surfaces or site roadways are well maintained (e.g. potholes filled in,
ridges leveled, rubble removed),
- maintain vehicle suspension systems correctly (e.g. cab, tire pressures, seat suspension),
- replace solid tires on machines such as forklift trucks, sweepers and floor scrubbers before
they reach their wear limits, and
- obtain appropriate advice (from seat manufacturers, machine manufacturers and/or vibra-
tion specialists) when replacing a vehicle seat. Seats need to be carefully matched to the
vehicle to avoid making vibration exposure worse.

32 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

■ Other measures
- Introduce work schedules to avoid long periods of exposure in a single day and allow for
breaks where possible.
- Avoid high levels of vibration and/or prolonged exposure for older employees, people
with back problems, young people and pregnant women.

Cold temperatures
■ Ensure workers wear high-friction, well-fitting gloves.
■ Ensure that workers wear clothing that keeps them warm without adding a lot of bulk.
■ Ensure hand tools are stored in a warm place prior to use.
■ Provide alternating periods of cold and warm work (worker rotation) and allow workers to
take rest breaks in warm areas.
■ Avoid having workers use tools that discharge cold gases over the hand.
■ Provide local source heating (portable heaters) for workers.
■ Educate workers about the adverse effects of cold and its influence on MSDs.
■ Encourage workers to stay well hydrated.

Hot work environments

■ Provide alternating periods of cool/shaded and warm work (worker rotation) and allow
workers to take rest breaks in cool areas.
■ Provide local source cooling (portable spot chillers) for workers.
■ Educate workers about the adverse effects of heat and its influence on MSDs.
■ Encourage workers to stay well hydrated.

Work organization
■ Ensure that repetitive or demanding tasks incorporate opportunities for rest or recovery
(e.g. allow brief pauses to relax muscles, change work tasks, change postures or techniques).
■ Incorporate task variability so that the worker does not have to perform similar repetitious
tasks throughout the full shift. Provide the worker with the opportunity to vary work tasks
by rotating jobs or increasing the scope of the job.
■ Ensure that work demands and work pace are appropriate.

Work methods
■ Evaluate jobs to determine whether work methods are compatible with worker capabilities.
■ Analyze the differences in work methods between individuals to find the best work
methods.
■ Ensure that the official work method is the best work method and corresponds with what
workers are actually doing.

33 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazards & Solutions: Force

=
+ +
LOWER GOOD LESS REDUCED
FORCE POSTURE REPETITION MSD RISK

LIFTING/LOWERING
HAZARDS

Lifting from the floor Overhead lifting Lifting out of a bin Lifting while reaching Lifting heavy loads

SOLUTIONS

Store materials Use lift/tilt devices Remove obstacles

off the floor between worker and load

Split heavier loads to Keep lifts below shoulders Use a well-designed

reduce risk and above knees lifting device

34 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazards & Solutions: Force

PUSHING/PULLING/CARRYING
HAZARDS

Difficult pushing Difficult pulling Carrying heavy loads

SOLUTIONS

Use well-designed carts Use a powered pusher Use big wheels on carts/bins Use dollies/carts

Use powered pallet jack Use conveyors to move materials

35 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazards & Solutions: Force

GRIPPING
HAZARDS

Difficult power gripping Difficult pinch gripping Difficult pinch gripping

SOLUTIONS

Use good power grips Use boxes with Use tools/equipment Use tool balancers for
good handles with good hand grips heavier hand tools

36 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazards & Solutions: Posture

=
+ +
LOWER GOOD LESS REDUCED
FORCE POSTURE REPETITION MSD RISK

BACK/TRUNK POSTURES
HAZARDS

Bending forward Bending backward Bending to one side Twisting

SOLUTIONS

Angle work surface up Adjust work surface height

ARM/SHOULDER POSTURES
HAZARDS

Hands above shoulder Elbows/arms away from body Arms behind the body

SOLUTIONS

Use long handle extensions Use lift tables with Keep lifts below shoulders Use adjustable height
turntables on them and above knees work platforms

37 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazards & Solutions: Posture

HAND/WRIST POSTURES
HAZARDS

Bending the wrist Bending the wrist up Bending wrist sideways Working with palm Working with palm
down facing up facing down

SOLUTIONS

Select tools that promote good wrist postures and power grips Choose tools that are right for the task/working height

HEAD/NECK POSTURES
HAZARDS

Neck bent forward Neck bent backward Neck bent to one side Neck turned to one side

SOLUTIONS

Raise task/equipment to Place important visual Provide head sets to reduce Angled doccuent holders/
reduce forward neck bending displays directly in front of user side bending of neck work surfaces improve
neck postures

38 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazards & Solutions: Repetition

+ + =

LOWER GOOD LESS REDUCED

FORCE POSTURE REPETITION MSD RISK

REPETITIVE HAND USE

HAZARDS

Hand-intensive manual softing/packaging Keyboard use Repetitive hand tool use

SOLUTIONS

Use good job rotation schemes Switch hands from time to time Use well-designed power tools Take breaks

39 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazards & Solutions: Repetition

REPETITIVE AWKWARD POSTURE

HAZARDS

Repetitive reaching/lifting Repetitive working Repetitive twisting Repetitive bending

to shoulder height and bending and reaching

SOLUTIONS

Raise bins/use spring loaded inserts Use height-adjustable tables/carts Use height-adjustable work platforms

Tilt work up to reduce reaching Use well-designed document holders

40 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazards & Solutions: Repetition

REPETITIVE MATERIAL HANDLING
HAZARDS

Repetitive lifting and carrying Repetitive pushing/pulling

SOLUTIONS

Use well-designed hoist for Use roller conveyors to Mechanize repetitive material Use specially designed
repetitive handling reduce repetitive handling where necessary equipment to reduce
lifting/handling repetitive handling/carrying

GENER AL SOLUTIONS FOR DIFFERENT REPETITIVE TASKS

Job rotation Frequent breaks

41 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazards & Solutions: Other

=
+ +
LOWER GOOD LESS REDUCED
FORCE POSTURE REPETITION MSD RISK

CONTACT STRESS
HAZARDS

Tool digging into Sharp edges digging into wrists Seat pan digging into Sharp edges
fingers/palm/hand back of the knee digging into body
SOLUTIONS

Use tools with handles Select equipment, tools with rounded Provide good support Adjust chair so feet are flat
that extend past the palm edges or provide padding for forearms on the floor and there is space
between seat and back of legs

USING KNEE/HAND AS HAMMER

HAZARDS

Using knee as hammer Using hand as hammer

SOLUTIONS

Use a rubber mallet instead of Use knee pads/padded gloves Use a mechanical device to
hand for hammering replace knee/hand hammering

42 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Occupational Health and Safety Council of Ontario (OHSCO)

MSD Hazards & Solutions: Other

VIBR ATION
HAZARDS

Hand-arm vibration Whole-body vibration

SOLUTIONS

Use tools designed Use anti-vibration gloves Use good anti-vibration Keep roads/travel surfaces
to reduce vibration seat suspensions smooth

HOT/COLD
HAZARDS

Hot temperatures Cold temperatures

SOLUTIONS

Drink water to keep hydrated Use local heat sources Use handwarmers/gloves
for whole body, hands to keep hands warm

Wear appropriate clothing Take breaks – to cool down or warm up

43 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Eliminating/controlling MSD risks:

Developing Solutions Worksheet
This worksheet is designed to be used when brainstorming control options and ideas. The work-
sheet encourages workplaces to consider potential MSD controls from all aspects of the job – work
processes, equipment, materials, environment, and human elements (PEMEH). All the individuals
involved in the MSD prevention project, and especially the workers, should be part of the brain-
storming session to identify controls that they think will help to solve the problem.
Some examples of points to consider for each category include:

PROCESS: MATERIALS: ENVIRONMENT:

- self-paced tasks, cycle time allows for - organize stock on - organize workstations
micro-breaks shelves taking weights to enhance
- job enlargement and/or task rotation into consideration interactions
- improve work/material flow - reduce frequency of sub- - redesign workstation
standard/ poor quality layout to provide
- improve communication between workers materials space for movement
performing task and required job tasks
- purchase in manageable
- improve communication between workers weights/sizes - improve house-
on adjacent tasks keeping
- purchase materials in
- improve communication between workers bulk containers - ensure comfortable
and production, quality, planning, working temperature
engineering, etc. departments - redesign packaging to
include handles - provide anti-fatigue
- timely response to reports of defects, matting
equipment breakdown, product/tool/ - store materials in areas
equipment damage that are easy to access
- adequate staffing levels for workloads

EQUIPMENT: HUMAN:
- mechanize a process - training including:
- provide mechanical lifts, hoists, conveyors, - signs & symptoms of MSD
motorized carts - MSD hazard awareness
- improve workstation design/layout - how to report MSDs/MSD hazards
- workstation adjustability (sit/stand, height - work techniques and processes
adjustable)
- team-based solutions/participatory problem solving
- preventative maintenance
- reinforce need for use of equipment/controls that help
- pre-shift checklist/inspections reduce MSD risk
- move control, displays, tools for easier - improve communication/support from supervisors
use, visibility, access
- support for early reporting of concerns
- make sure controls are properly labeled/
colour coded - personal protective equipment (insoles, knee pads,
anti-vibration gloves)
- provide space for workers to move, allow
unconstrained postures - production pressures and demands
- provide material handling equipment for
moving materials

44 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
 Eliminating/controlling MSD risks: Developing Solutions Worksheet
If agreement on the root cause(s) is not reached, an in-depth risk assessment may be required. See Part 3B: MSD Prevention Toolbox – Beyond the Basics

Part 3A: MSD Prevention Toolbox – Getting Started

What is the MSD Hazard we are trying to control _________________________________________________________________________________________
Process: Equipment:

MUSCULOSKELETAL DISORDERS PREVENTION SERIES |

Materials: Reduced
Occupational Health and Safety Council of Ontario (OHSCO)

risk of MSD
for workers
performing the
Task
Environment: Human:

45
Occupational Health and Safety Council of Ontario (OHSCO)

One-Minute Employee Feedback Survey

The One-minute Employee Feedback Survey is a tool used to collect and document workers’
feedback on MSD hazard controls that have been implemented. The survey allows for anyone
who has used the control to comment on their overall satisfaction with the tool, its advantages,
disadvantages, and any suggestions for improvement. It is an excellent and quick way to obtain
feedback from those who are using the controls.
Prior to using this tool, workers need to receive appropriate training on how to use the control
and be given time to use the control under regular work conditions.
Depending on the number of workers involved, the survey may be sent to a sample of workers.
The larger the sample, the more helpful the information received will be. All shifts should be
covered.
Workers should be informed about the purpose of the survey and given time to complete it at
work.
This survey is provided as one means of collecting worker feedback. Your organization may
have other methods or surveys to collect this type of information.
This survey is a modified version of the “1 Minute Survey Form” that appears in Research at
Work: Ergonomics Program Implementation Blueprint, University of Waterloo. Used with
permission.

46 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

One-Minute Employee Feedback Survey

This survey is being used to collect your opinions of the recent changes/improvements that have been
made for your job/workstation. Please let us know what you think about the effectiveness, advantages
and disadvantages of this change and provide any suggestions you might have for further improvement.

Job/task description: ____________________________ Shift: _____________ Date: _______________

MSD hazard control/improvement : _____________________________________________________________

Picture or description of change/improvement

1. Have you used this control/improvement?

NO, HAVEN’T NO, HAVE SEEN IT YES, ONCE YES, A FEW YES,
EVEN SEEN IT BUT NOT USED IT OR TWICE TIMES REGULARLY

2. If you answered yes, how would you rate this control/improvement?

DISLIKE IT – WORSE NO DIFFERENT THAN LOVE IT – HUGE

THAN BEFORE! BEFORE IMPROVEMENT!
1 2 3 4 5

3. What are some advantages of this control/improvement?

4. What are some disadvantages of this control/improvement?

5. Do you have any suggestions for this control/improvement?

47 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Things to consider when selecting

a person to help you with MSD
prevention
Ergonomics focuses on the design of products, work processes, organizations, and systems in order
to optimize human well-being and overall system performance. Since most MSDs are somehow
related to poor ergonomics, it is important that anyone providing guidance and advice on how
to prevent MSDs should have specific education and training in ergonomics methods, theories,
concepts and principles as they relate to the prevention of MSDs.
Here are some things to consider when selecting an individual to assist you with your MSD
prevention efforts:
1. Does the person have the education, training and experience to assist with MSD prevention?
a. Does the person have a background in one or more of the following areas: engineering,
ergonomics, kinesiology, occupational health and safety, occupational hygiene,
occupational medicine, occupational nursing, occupational therapy, physiotherapy, or
psychology?
b. Does the person also have specific training, education, and experience related to ergonom-
ics and MSD prevention? If hiring an external consultant, ask if the person is certified by a
professional organization.
2. Is the person experienced to work in your type of workplace?
a. Ask if the person has experience in your type of workplace or sector. For example, a
health care setting has different issues than a retail setting, which is different again from a
manufacturing workplace.
3. Can the person provide relevant references?
a. Ask for references and make sure you check them.
There are a number of professions that may provide services related to MSD prevention, such as:

Ergonomists
Ergonomists have a variety of backgrounds, including engineering, kinesiology, occupational
therapy, physiotherapy, and psychology. These individuals will have specific specialized training,
education and experience related to the assessment of how humans interact with tools, equipment,
workstations, jobs, tasks, and organizations, and the design of systems to reduce risk and maximize
performance. Canadian Certified Professional Ergonomists (CCPE) are certified by the Canadian
College for the Certification of Professional Ergonomists and are members of the Association of
Canadian Ergonomists.
Association of Canadian Ergonomists [Link]

48 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Kinesiologists
Kinesiologists are trained in the functional assessment and training of human movement in order
to improve function, reduce risk and promote health. Kinesiologists who have received specific
training, education, and have experience in the area of ergonomics can provide workplaces with
assistance related to MSD prevention. In Ontario, kinesiologists are certified by the Ontario Kinesi-
ology Association. In the near future, kinesiologists will be registered by the College of Kinesiolo-
gists of Ontario.
Ontario Kinesiology Association [Link]

Occupational Therapists
Occupational therapists are trained in the physical, psychosocial and cognitive sciences in order to
remove obstacles that can affect an individual’s function and their ability to participate meaning-
fully in their chosen occupation. Occupational therapists who have received specific training, educa-
tion, and have experience in the area of ergonomics can provide workplaces with assistance related
to MSD prevention. In Ontario, occupational therapists are registered by the College of Occupa-
tional Therapists of Ontario.
College of Occupational Therapists of Ontario [Link]

Physiotherapists
Physiotherapists are trained to break down the barriers to and improve physical function that may
be compromised due to surgery, illness and disease, injury, industrial and motor vehicle accidents,
and age related conditions. They also promote health and disease prevention. Physiotherapists
who have received specific training, education, and have experience in the area of ergonomics can
provide workplaces with assistance related to MSD prevention. In Ontario, physiotherapists are
registered by the College of Physiotherapists of Ontario.
College of Physiotherapists of Ontario [Link]

Occupational Health Nurses

Occupational health nurses are trained to recognize occupational health issues and to work within
workplaces to treat injured workers, facilitate their return to work, identify injury trends and
promote workplace health and wellness. Occupational health nurses who have received specific
training, education, and have experience in the area of ergonomics can provide workplaces with
assistance related to MSD prevention. In Ontario, occupational health nurses are certified by the
Canadian Nurses Association.
Ontario Occupational Health Nurses Association [Link]

49 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
Occupational Health and Safety Council of Ontario (OHSCO)

Occupational/Industrial Hygienists
Occupational hygienists are trained in the recognition, assessment and control of workplace
chemical, biological and physical hazards. Occupational hygienists who have received specific
training, education, and have experience in the area of ergonomics can provide workplaces with
assistance related to MSD prevention. Occupational hygienists are certified in Canada through the
Canadian Registration Board of Occupational Hygienists.
Occupational Hygiene Association of Ontario [Link]

Chiropractors
Chiropractors are trained to assess, diagnose and treat disorders related to the spine, pelvis, extrem-
ity joints, and the nervous system. Chiropractors who have received specific training, education,
and have experience in the area of ergonomics can provide workplaces with assistance related
to MSD prevention. In Ontario, chiropractors are registered by the College of Chiropractors of
Ontario.
College of Chiropractors of Ontario [Link]

50 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started
PREVENTION TOOLBOX A
Occupational Health and Safety Council of Ontario (OHSCO)

51 MUSCULOSKELETAL DISORDERS PREVENTION SERIES | Part 3A: MSD Prevention Toolbox – Getting Started