PROCESS FLOWCHART

ACCOUNTING
PREPARING INVOICE

START

OPERATIONS QS
Quotation (photocopy)
Give a copy of the Delivery Order (DO) to Issue to Accounts the approved Quotation Inter-Department-Note
Accounts Department together with IDN

ACCOUNTS
QS Quotation 2011
File No: ACCTS 2011-009
Prepare the Invoice
(signed by the Senior Accountant)

ACCOUNTS

Submit photocopy of the invoice to MD for

information

ACCOUNTS

Sent the original invoice to the customer

ACCOUNTS
Hard Copy: Sales Invoice
Jan 2011 - Dec 2011
File the Invoice into the 'Sales Invoice' File No: ACCTS 2011-001
binder

END

Prepared by Reviewed by Approved by

QA/QC Department Accounts Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART
ACCOUNTING
PREPARING INVOICE (1 of 2)

START

OPERATIONS QS
Quotation (photocopy)
Give a copy of the Delivery Order (DO) to Issue to Accounts the approved Quotation Inter-Department-Note
Accounts Department together with IDN

ACCOUNTS
QS Quotation 2011
File No: ACCTS 2011-009
Prepare the Invoice
(signed by the Senior Accountant)

ACCOUNTS

Submit photocopy of the invoice to MD for

information

ACCOUNTS

Prepare the Transmittal Form

ACCOUNTS
Hard Copy: Sales Invoice
Jan 2011 - Dec 2011
Send the Transmittal Form together with File No: ACCTS 2011-001
Invoice to the customer

ACCOUNTS

Send the Transmittal Form together with

Invoice to the customer

Prepared by Reviewed by Approved by

QA/QC Dept. Accounts Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART
ACCOUNTING
PREPARING INVOICE (2 of 2)

CUSTOMER
Transmittal Form
Sign the Transmittal Form and send back
to Trussco

ACCOUNTS

Do the Electronic Invoice to customer

CUSTOMER

Make the Payment to Trussco

ACCOUNTS

Print one copy and one copy to MD

ACCOUNTS

File the E-Invoice in the Binder

END

Prepared by Reviewed by Approved by

QA/QC Dept. Accounts Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART
ACCOUNTING
PETTY CAST CLAIM PROCESS

START

CLAIMANT

Submit claim with official document to

account

ACCOUNT

Medical /Expenses Claim

Issue petty cash claim form and petty cash
Form
voucher attached with receipt

ACCOUNT

To check and ensure HOD verified

No

MD
approval?

Yes

ACCOUNT
Release Expenses Claim via
To inform claimant to endorse the petty
payroll period
cash voucher and release claim

ACCOUNTING
To file the documents into petty cash claim
file

END

Prepared by Reviewed by Approved by

QA/QC Dept. Accounts Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART
ACCOUNTING
INVENTORY ACCPAC CLOSING STOCK VALUE & QTY.

START

INVENTORY

STOCK-OUT, UPDATE STOCKLIST

ACCOUNT

Issue petty cash claim form and petty cash Medical /Expenses Claim
voucher attached with receipt Form

ACCOUNT

To check and ensure HOD verified

No

MD
approval?

Yes

ACCOUNT

To inform claimant to endorse the petty Release Expenses Claim

cash voucher and release claim via payroll period

ACCOUNTING
To file the documents into petty cash claim
file

END

Prepared by Reviewed by Approved by

QA/QC Dept. Accounts Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART
ACCOUNTING
HANDLING FORM PROCESS

START

INVENTORY

Submit handling form to account dept.

ACCOUNT

Take Billing Action

No MD
approval?

Yes

ACCOUNT

A copy to QS and a Customer by Planning

DESIGN
Release Expenses Claim
Take transmittal form number from via payroll period
planning

END

Prepared by Reviewed by Approved by

QA/QC Dept. Accounts Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART
ACCOUNTING
PURCHASING PROCESS PAYMENT

PURCHASING

Take P.O. number form account Dept.

PURCHASING

Issue PO for MD Approval

No MD
approval?

Yes

PURCHASING

Submit a copy for account to do payment

ACCOUNT

After Payment make file into paymenr files

ACCOUNT
Inform operation for the arrangement for
shipment

Prepared by Reviewed by Approved by

QA/QC Dept. Accounts Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART

ACCOUNT RECEIVABLE

START

CUSTOMER

Send Payment

ACCOUNTS ACCOUNTS

Bank Receipt Print GIRO payment and file inside the AR

Binder Phoyocopy the cheque and file inside the Binder
AR File

ACCOUNTS ACCOUNTS

Update the Sstem (Database) - Tax Check which Invoice does the customer
Invoice softcopy file paid for. Print the Invoice.
Update the Sstem (Database) - Tax
Invoice softcopy file

ACCOUNTS

Update the Weekly A/R Report

(every Saturday)

ACCOUNTS

Submit the Weekly A/R Report to MD for

information

ACCOUNTS

File Weekly A/R Report with MD Signature

END

Prepared by Reviewed by Approved by

QA/QC Dept. Accounts Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART

ACCOUNT PAYABLE (1 of 2)

START

ACCOUNT

RECEIVED INVOICE FROM SUPPLIER

ACCOUNT SRR - from Operations Dept

MSRR - from Maintenance Dept
CHECK SRR/MSRR/PO PO - from Operations Dept
TO ENSURE JOB COMPLETION

ACCOUNT
Update the A/P Database
Update into the system and File in the (softcopy)
UNPAID FILE.

ACCOUNT
TRADE CREDITORS Accounts Head of Dept to proceed
UNPAID FILE (binder) payment. Update the Proposal to Pay date
on the A/P Softcopy. Print and submit copy
to MD for approval

NO

MD
Approved?

YES

Prepared by Reviewed by Approved by

Jamila Franco Tan Pei Sze (Peggy)

QA/QC Dept. Accounts Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 `

PROCESS FLOWCHART

ACCOUNT PAYABLE

ACCOUNTS EXECUTIVE

Prepare Cheque/TT for payment Voucher

ACCOUNT
Update the A/P Database
Update AP & Cash & Bank Book in the (softcopy)
System

ACCOUNT

Voucher + Cheque + Invoice to submit to

MD for signature
(Accounts Head w/ sign on the voucher)

MD

Sign the Voucher and Cheque

ACCOUNT

Released Payment to Supplier

ACCOUNT
Payment Voucher "Month"
File the Voucher and Invoice together with 2011 Vol.__
the photocopy of SRR and MSRR. File into ACCTS - 2011-004
the Payment Voucher Binder

START

Prepared by Reviewed by Approved by

QA/QC Dept. Accounts Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART

HR - LEAVE APPLICATION

START

Staff

Request leave form from HR

Staff

To verify with HOD

HOD
No Approved?

Yes

HOD

Endorse the leave form and

pass to HR
Staff

No leave granted
HR

Calculate & update leave

balance
END

HR

MD
Inform HOD / staff
No Approved? Yes

Prepared by Reviewed by Approved by

QC/QA Department HR Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART

HR - MEDICAL LEAVE APPLICATION

START

Staff

To inform HOD on MC

HOD

To inform HR on staff MC

HR

HR to inform MD

Staff

Staff shall obtain Medical leave

form from HR
END

Staff HR

Grant no paid leave HOD Valid? Calculate medical leave and

No endorse the form

Yes

HOD HR

To handover the form & MC to File the document into staff

HR personal file

Prepared by Reviewed by Approved by

QC/QA Department HR Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

HR - APPRAISAL

START

HR

To distribute appraisal form to

HOD

HOD

To pass appraisal form to staff

Staff

To appraise themselves and

return the form to HOD

HOD

To review appraisal form and

their performance

Agree?
No

Yes

B A

Prepared by Reviewed by Approved by

QC/QA Department HR Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

HR - APPRAISAL

B A

HOD

To submit to HR for reviewing

HR

HR to review all form

Agree?
No

Yes

MD

To evaluate an

END

Prepared by Reviewed by Approved by

QC/QA Department HR Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

HR - LATENESS

Staff

Late not more than 5 minutes

Guard

Will request staff to fill up

lateness form

Guard

To inform HOD or HR to allow

staff to enter office

Staff

To required to stay at the guard HOD/HR

house for further instruction No Approved?

Yes

Staff

Take the lateness form to HOD

for endorsement

Prepared by Reviewed by Approved by

QC/QA Department HR Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

HR - LATENESS

HOD

To pass the form to HR

HR

1st time: Verbal warning

Notified MD and warn staff 2nd time: Warning letter
3rd time: Dismissal

MD

MD to endorse the lateness

form

Prepared by Reviewed by Approved by

QC/QA Department HR Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 IT / ISS PROCESS FLOWCHART

ACCESS CARD ISSUANCE

START

END USER

Inter-department Note
Request Access Card to IT

IT / ISS ENGINEER

Send request to MD for

approval

No

Request
IT / ISS ENGINEER
Approved

Review and Refine Request

Yes base on MD's comments

IT / ISS ENGINEER

Prepare Access Card

IT / ISSS

Give the Access Card to the Handling-Over Form

Requestor. Let the end-user
sign the Handling-Over Form

END USER

Sign the Handling-Over Form

and received the Access Card

END

Prepared by Reviewed by Approved by

QC/QA Department IT / ISS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 IT / ISS PROCESS FLOWCHART

CCTV MAINTENANCE

START

IT / ISS ENGINEER

Request Access Card to IT

IT / ISS ENGINEER

Send request to MD for

approval

No

Request
IT / ISS ENGINEER
Approved

Review and Refine Request

Yes base on MD's comments

IT / ISS ENGINEER

Prepare Access Card

IT / ISSS

Give the Access Card to the Handling-Over Form

Requestor. Let the end-user
sign the Handling-Over Form

END USER

Sign the Handling-Over Form

and received the Access Card

END

Prepared by Reviewed by Approved by

QC/QA Engineer IT / ISS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 IT / ISS PROCESS FLOWCHART

REQUISITION FOR TOOLS AND EQUIPMENT (BORROWING)

START

END USER

Request tools or equipmet

through IDN

IT / ISS ENGINEER

Write the request on the Log

Book

IT / ISS ENGINEER

Check first if the tools or

equipment is usable / okay

IT / ISS ENGINEER
No
Usable? Request for Repair or new stock
to Purchasing.

Yes

IT / ISSS ENGINEER

Hand-Over equipment to end- Handling-Over Form

user. Sign Handling-Over Form

END USER

Sign the Handling-Over Form

and received the equipment.
Sign the Requisition Form Log
Sheet.

END

Prepared by Reviewed by Approved by

QC/QA Engineer IT / ISS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 IT / ISS PROCESS FLOWCHART

REQUISITION FOR TOOLS AND EQUIPMENT (BORROWING)

START

END USER

Returned the borrowed tools and

equipment to IT

IT / ISS ENGINEER

Check if the equipment is in

good condition.

IT / ISS ENGINEER
No
Good
Condition? Issue Report for damage tools
and equipment

Yes

END USER

Sign the Requisition Form Log

Sheet for the date of return.

END

Prepared by Reviewed by Approved by

QC/QA Engineer IT / ISS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 IT / ISS PROCESS FLOWCHART

WEEKLY BACK-UP FILES FOR AMADA MACHINE (AP100)

START

IT / ISS Engineer

Check back-up and software

program in the stand-alone main
computer AP 100 software.

IT / ISS ENGINEER

Save back-up files and software

to CD or Wxternal Drive

END

Prepared by Reviewed by Approved by

QC/QA Engineer IT / ISS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 IT / ISS PROCESS FLOWCHART

REPAIR REQUEST FOR AMADA MACHINE

START

IT / ISS ENGINEER

Call AMADA vendor

AMADA VENDOR

Do necessary Repair on
AMADA

AMADA VENDOR

Test run AMADA after repair

IT / ISS ENGINEER

Sign the INVOICE issued by

AMADA

END

Prepared by Reviewed by Approved by

QC/QA Engineer IT / ISS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 IT / ISS PROCESS FLOWCHART

SOFTWARE CHECK

START

IT / ISS ENGINEER

Check masterlist of software

IT / ISS ENGINEER

Check desktop if what software

is installed

No
Is there Illegal
Software?

Yes

IT / ISS ENGINEER

Uninstall Illegal Software

IT / ISS ENGINEER

Uninstall Illegal Software

IT / ISS ENGINEER

Write a Complain Report and

issue MEMO to the violator

END

Prepared by Reviewed by Approved by

QC/QA Engineer IT / ISS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 IT / ISS PROCESS FLOWCHART

SOFTWARE CHECK

START

IT / ISS ENGINEER

Check masterlist of software

IT / ISS ENGINEER

Check desktop if what software

is installed

No
Is there Illegal
Software?

Yes

IT / ISS ENGINEER

Uninstall Illegal Software

IT / ISS ENGINEER

Uninstall Illegal Software

IT / ISS ENGINEER

Write a Complain Report and

issue MEMO to the violator

END

Prepared by Reviewed by Approved by

QC/QA Engineer IT / ISS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 IT / ISS PROCESS FLOWCHART

IP ADDRESS

START

IT / ISS ENGINEER

Do a masterlist of IP Adress per

desktop number

IT / ISS ENGINEER

Check if the IP Address of every

destop matches the masterlist

Yes
IP Address
matched?

No

IT / ISS ENGINEER

Know the root cause and make

Report

IT / ISS ENGINEER

Issue memo if there is an

offence by the user.

IT / ISS ENGINEER

Sign the Check List

END

Prepared by Reviewed by Approved by

QC/QA Engineer IT / ISS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 IT / ISS PROCESS FLOWCHART

SOFTWARE CHECK

START

IT / ISS ENGINEER

Check Archive and Personal

Folder per PC

IT / ISS ENGINEER

Check if the IP Address of

every destop matches the
masterlist

Yes
IP Address
matched?

No

IT / ISS ENGINEER

Know the root cause and make

Report

IT / ISS ENGINEER

Issue memo if there is an

offence by the user.

IT / ISS ENGINEER

Sign the Check List

END

Prepared by Reviewed by Approved by

QC/QA Engineer IT / ISS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 MAINTENANCE FLOW CHART

CPA / CPB MAINTENANCE

START

CUSTOMER - CPG

Fault Report Form

Fill up Fault Report Form

TECHNICIAN

Verify the defect / fault

TECHNICIAN
No
Trussco
Inform CPG
Fault?

Yes

TECHNICIAN
Yes
To rectify the defect. Spare Parts
A
Fill up MDR Needed?

TECHNICIAN
No
No
Conduct Door Test

Door Test
Passed?

Yes

CUSTOMER - CPG
Fault Report Form:
Sign the FRF and pass to the Original Copy - customer
Maintenance Engineer Photocopy - Trussco

Prepared by Reviewed by Accepted By

QC/QA Engineer Maintenance / Technical Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 MAINTENANCE FLOW CHART

CPA / CPB MAINTENANCE

QS

Prepare Quotation for Customer

Approval

No

Customer
Approved?

Yes

QS

Give copy to Accounts for filing

MAINTENANCE ENGINEER

Fill Up the SRF and give to Stocks Requisition Form

Operations Executive

OPERATIONS DEPARTMENT

Prepare the parts, TDO for

D
rinformation of MD

No

MD Signed?

Yes

OPERATIONS DEPARTMENT

Provide the parts and TDO to

Maintenance Engineer

Prepared by Reviewed by Accepted By

QC/QA Department Maintenance/Technical Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 MAINTENANCE FLOW CHART

CPA / CPB MAINTENANCE

MAINTENANCE ENGINEER
TDO and Handling Over
Customer Check the part.
Form
Customer sign the FRF, TDO &
Handling Over Form

MAINTENANCE ENGINEER

Give TDO to Operations

Department. Give the copy
Handling Over Form to MD for
filing.

MAINTENANCE ENGINEER

Update the Weekly Report.

B
Pass to the Technical Dept.

TECHNICAL DEPARTMENT

No Check the Weekly Report.

Submit the Summary to MD

MD
Reviewed?

Yes

MAINTENANCE ENGINEER

File the Documents

END

Prepared by Reviewed by Accepted By

QC/QA Department Maintenance/Technical Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 MAINTENANCE FLOW CHART

CPA / CPB MAINTENANCE

No Yes
Spare Parts
Under
Warranty?

MAINTENANCE ENGINEER MAINTENANCE ENGINEER

Fill up the MDR/MRR , IDO and

Set a meeting with the customer
Requisition Form and submit to
and QS-Security
Operations Dept

MAINTENANCE ENGINEER OPERATIONS EXECUTIVE

E-mail Issue Request for Quotation. Hand-Over the forms to either

Submit to MD for approval QA/QC or Technical Department

QA/QC or TECHNICAL
MAINTENANCE ENGINEER
Evaluate if the item can be .
Make revisions based on MD reworked or not. Fill up MDR
comments. 2nd part and submit to MD

No

MD MD Approve
MDR?
Approved?

Yes

QS DEPARTMENT

Check with Operation Dept if the Rework or

item has stock on store Replace?

Rework Replace
PURCHASING DEPARTMENT
Yes No

C With Stocks? Do the Pruchasing Process D

E F

Prepared by Reviewed by Accepted By

QC/QA Department Maintenance/Technical Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 MAINTENANCE FLOW CHART

CPA / CPB MAINTENANCE

QA/QC or TECHNICAL
Repair and Quality Check the
item. Production Team may be
involved.

QA/QC or TECHNICAL

Fill Up the MDR (3rd part) and

IDO.

QA/QC or TECHNICAL QA/QC or TECHNICAL

Submit to MD the completely
filled-up MDR for MD
Hand-Over the reworked part
information
and copy of IDO to Operations.
File the original IDO

QA/QC Dept

File the original copy of MDR/

MRR (with MD signature). D
Update the MRR/MDR master
list.

END

NOTE: - For parts still in Warranty and urgent replacement is needed, operations should check if there is available stocks. If available, Operations should give
the item to Maintenance engineer. The defective parts upon REWORKED will be put into stocks as replacement.
Put an "URGENT" notice in the MDR

- If there is no urgency, then Maintenance Engineer should wait until the defective item has been REWORKED.

Prepared by Reviewed by Accepted By

QC/QA Department Maintenance/Technical Department Managing Director

Sign : Sign : Sign :
Date : Date : Date : Control Number
 MAINTENANCE FLOW CHART

CPA / CPB MAINTENANCE

QA/QC or TECHNICAL

Fill Up the MDR (3rd part) and

IDO

QA/QC or TECHNICAL QA/QC or TECHNICAL

Submit to MD the completely
Check with Operations if there
filled-up MDR for MD
still stocks for the item
information

QA/QC Dept
Yes
File the original copy of MDR/ D With Stocks?
MRR (with MD signature).
Update the MRR/MDR master
list.
No

PURCHASING DEPARTMENT
END
Do the Pruchasing Process

NOTE: - For parts still in Warranty and urgent replacement is needed, operations should check if there is available stocks. If available, Operations should give
the item to Maintenance engineer. The defective parts upon REWORKED will be put into stocks as replacement.
Put an "URGENT" notice in the MDR

- If there is no urgency, then Maintenance Engineer should wait until the defective item has been REWORKED.

Prepared by Reviewed by Accepted By

QC/QA Department Maintenance/Technical Department Managing Director

Sign : Sign : Sign :
Date : Date : Date : Control Number
 OPERATIONS PROCESS FLOWCHART

REQUISITION OF SUPPLIES / PARTS for ITEMS WITH STOCKS in STORE (Rev. 02)

START

END USER

Key in information in the REQUISITION Requisition Form

FORM and Fill-up the form and submit to
Operations Executive

OPERATIONS EXECUTIVE
"EX-STOCKS " Database
Check "EX-STOCK" Database if
there is remaining stocks for the
requested items in the store

No OPERATIONS EXECUTIVE
Is Stocks
Sufficient? Do the REQUISITION OF
SUPPLIES/PARTS for THE NON-STOCKS
Ex-Stock Requisition File (Master ITEMS w/ Purchasing Dept.
List - Binder)
Yes

NOTE: OPERATIONS EXECUTIVE / INV CTRL TECH Yes

Closing time of
issuing of stocks:
- MON-FRI: upto 5pm Key-in necessary information to the EX-Stock Requisition File. Get
- SAT: up to 12pm Stock Request # and write to the Requisition Form. Update "EX- Stock =/<
STOCK" Quantity. Inventory Control tech to check the actual stocks if MOQ?
it tally w/ the database. Check if stock is equal or under MOQ.

No
OPERATIONS EXECUTIVE

Fill-up necessary items on the

requisition [Link] form to MD
for approval

No
Request OPN'S EXECUTIVE & END
Approved? USER

Review and Refine Requisition

Yes Form base on MD'c comments

Prepared by Reviewed by Accepted By

QC/QA Department Operations Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 OPERATIONS PROCESS FLOWCHART

REQUISITION OF SUPPLIES / PARTS for ITEMS WITH STOCKS in STORE (Rev. 02)

INVENTORY CONTROL TECH

Get the items requested items from

the STORE. Issue the item to End
User.

END USER

Receive items and sign Requisition

Form

OPERATIONS EXECUTIVE

Input the issuance date on the EX- Ex-Stock Requisition File (Master
Stock Requisition File masterlist. List - Binder)
E-mail the end-user that the E-mail
Request has been delivered

OPERATIONS EXECUTIVE
Ex-Stock Requisition File
(binder)
Compile the Requisition Form in to
the Binder

END

Prepared by Reviewed by Accepted By

QC/QA Department Operations Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 OPERATIONS PROCESS FLOWCHART

DEFECTIVE ITEMS FROM CPA or CPB (CHANGI PRISON)

START

CPA/CPB MAINTENANCE PERSONNEL

IDO and Material Defects
Fill up IDO and Material Defect Reprt (RMA) Report
then give to Operations Executive. MDR to
pass technical to check Quality then give to

No
OPN'S EXE & MAINTENANCE
Approve?
PERSONEL

Yes Review and Refine RMA base on

MD comments
OPERATIONS EXECUTIVE

Defective List Database Update "Defective List" Database.

Check if it is material defect of
process defect

OPERATIONS EXECUTIVE
Supplier E-MAIL, Defect
Supplier or information
Email supplier for replacement
Process Defect

Process
SUPPLIER
OPERATIONS EXECUTIVE
Internal Delivery Order Send replacement of the
defective part / item
Issue IDO to Production for
REWORK

OPERATIONS EXECUTIVE
PRODUCTION / QA-QC

Receive the item through the

REWORK the defective part/item . RECEIVING PROCESS. IDO and Material
QA-QC to inpect parts after Defects Report
rework using OQA PROCESS

OPERATIONS EXECUTIVE OPERATIONS EXECUTIVE

Update "DEFECTIVE LIST" Database

Receive item and give to the
and compile the IDO and Material Defect END
Maintenance Personel.
Report in to the Binder .

Prepared by Reviewed by Accepted By

QC/QA Department Operations Executive Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 OPERATIONS PROCESS FLOWCHART

DELIVERING OF FINISHED PRODUCTS TO SITE

Internal Delivery Order START

PLANNING/PRODUCTION / QA-QC PLANNING TEAM

List of Products to be
Fill-up IDO with necessary informations Schedule the DATE and assign the delivered to site
and give the form to Operations DOOR NUMBER. Give information to
Operations Executive

OPERATIONS EXECUTIVE

Call Site Engineer to know the

TIME of Delivery to site.

OPERATIONS EXECUTIVE
List of Products to be
Give the Operations Assistant a copy of delivered to site
the products delivery list one day ahead
for Doors # Labelling and checking

OPERATIONS EXECUTIVE

Arrange transport with VTANK

OPERATIONS EXECUTIVE
Delivery Order
Prepare Delivery Order and Fill-Up
Transport Approval Record. Give form to
MD for approval and signing.

No
Approve? OPERATIONS EXECUTIVE

Yes Review and refine DO

OPERATIONS EXECUTIVE

Security Clearance Fill Up Security Clearance for the Lorrry /

Transport Vehicle. Give form to
Production Manager - Poh Poh for
approval.

Prepared by Reviewed by Accepted By

QC/QA Department Operations Executive Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 OPERATIONS PROCESS FLOWCHART

DELIVERING OF FINISHED PRODUCTS TO SITE

No
Approve? OPERATIONS EXECUTIVE

Review and Refine Security

Yes Notice base on MD comments

OPERATIONS EXECUTIVE

Give Security Clearance tothe guard

OPERATIONS EXECUTIVE

Give Delivery Order (3 copies to

Production Manager - Poh Poh) for
checking

PRODUCTION MANAGER

Delivery Order
Review and stamp Delivery Orderand
give back to the Operations Executive

OPERATIONS EXECUTIVE

Photocopy DO. Compile the copy of Delivery Order Master List

DO to Binder and update the DO
Master List

OPERATIONS EXECUTIVE

Hand over the original DO to the

driver of the Transport Truck during
Pick-Up . Let the driver sign the DO

END

Prepared by Reviewed by Accepted By

QC/QA Department Operations Executive Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 PURCHASING PROCESS FLOWCHART

PURCHASING OF SUPPLIES / PARTS (ITEMS w/out STOCKS IN STORE)

START

OPERATIONS

Key-in necessary information to the Non- Non-Stock Request Form

Stock Request FormRecord. Get Stock Record (Master List)
Request # and write to the Purchase
Requisition Form

OPERATIONS EXECUTIVE

Fill Up PROCUREMENT Purchase Requisition Form

REQUISITION FORM and give
to Purchasing Dept

PURCHASING
Request for Quotation
Request for Quotation to
Template
Supplier (Minimum of Three
Suppliers)

PURCHASING NOTE:
Lead Time for Requisition & Purchasing is:
- New Item: 1 week
Print and Fax Request for
- Common : 3 days
Quotaion. E-mail for Overseas
- Requisition passed beyond 5pm will be
suppliers
processed the following day

PURCHASING

Call Supplier if they receiveded

the RFQ. Follow-up response
from them

SUPPLIER

Give Quotaion to Purchasing

Dept.

PURCHASING

Negotiate for Best Price. (15-

20% less the original quotation.
A
Confirm if there's delivery
charge

Prepared by Reviewed by Accepted By

QC/QA Department Purchasing Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Conntrol Number
 PURCHASING PROCESS FLOWCHART

PURCHASING OF SUPPLIES / PARTS (ITEMS w/out STOCKS IN STORE)

PURCHASING
Comparison Report
Make a Comparison Report .
Attach the Quotations. Give to
MD for approval.

No
Approve? PURCHASING

Yes Review and Refine Comparison

Report base on MD comments
PURCHASING

Ceate Purchase Order. Get PO

# base on the last PO

PURCHASING

Give the PO to MD for approval

and signature

PURCHASING

Fax approved PO to supplier. Photocopy PO

and give to Operations and Accounts Dept.
Call supplier for confirmation. File original PO.

SUPPLIER

Supplier to deliver item to

Trussco plant

OPERATIONS EXECUTIVE

Receive item, DO and Invoice

B
from supplier.

Prepared by Reviewed by Accepted By

QC/QA Department Purchasing Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 PURCHASING PROCESS FLOWCHART

PURCHASING OF SUPPLIES / PARTS (ITEMS w/out STOCKS IN STORE)

OPERATIONS EXECUTIVE

Make Shipment Receipt Report (SRR) and Shipment Receipt

submit to MD for information. Report
SRR + Original Invoice + Original DO + PO +
Comparison + Quotations + PO
acknowledgement

OPERATIONS EXECUTIVE

Ex-Stock Database
Update "EX-STOCK" Database
on the items received.

No
Approve? OPERATION EXECUTIVE

Yes Review and Refine SRR base

on MD comments

OPERATIONS EXECUTIVE

File SRR to binder. Key-In information to the

SRR Master List. Photocopy SRR and give to
Accounts Dept together w/ the original DO and
Invoice

END

Prepared by Reviewed by Accepted By

QC/QA Department Purchasing Dept. Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 OPERATIONS PROCESS FLOWCHART

EXPORT DELIVERY / SHIPMENT

START

OPERATIONS EXECUTIVE

Delivery Order
Prepare Delivery Order

OPERATIONS EXECUTIVE
Packing List
Prepare Packing List Form. Ask
Accounts Dept for the Pro-
Forma Invoice

ACCOUNTS
Pro-Forma Invoice
Prepare Pro-Forma Invoice and
give to Operations

OPERATIONS EXECUTIVE
Fill-Up Airwaybill Form. Photocopy Air Waybill
Packing List and DO for filing. Call Courier
for the pick-up of item.

COURIER

Pick-Up item together with the DO, Pro-

Forma Invoice, Packing List and Air
Waybill. Give the Orange copy of Air
Waybill to Operations Executive

OPERATIONS EXECUTIVE

Photocopy the Air-Waybill. Give the

original to Accounts Dept. File the
photocopy in the Binder (w/ packing list
and DO copy)

END

Prepared by Reviewed by Accepted By

QC/QA Department Operations Executive Managing Director

Sign : Sign : Sign :
Date : Date : Date :
Control Number
 PROCESS FLOWCHART

METAL DOOR / FRAME FABRICATION

START

Planning - APP shop drawings

- Archi drawings
- Ironmongery schedule
Trigger project and provide - Order quantity schedule
necessary information to MD - Hardware sample

MD
Planning
Approved?
No
B
To rearrange the information
and resubmit for approval Yes

Planning Planning

If there is Change Request:

Prepare and give the necessary
Prepare Change Request Form
information to production
and IDN

Production Manager - Fabrication Request

- Shop Drawing
- Door Schedule
- Ironmongery schedule
To check thru the information - Order quantity schedule
- Hardware sample

Production Manager

Raise Inter-Department Note Information

(IDN) to Planning Department No enough?

Yes

Prepared by Reviewed by Approved by

Jojo Gorres

QC/QA Department Production Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART

METAL DOOR / FRAME FABRICATION

Production Designer NOTE: Any request for Changes

from Project / Planning must go
through the Production Manager
Draw hardware and Cutting
with the Change Request form and
Drawing Template.
IDN

B
Production Designer
Drawing Quality
Checklist Check the drawing base on the
Design Quality Check List.

Drawing
Production Designer
Okay?
No
Check the errors and revise the D
Yes Drawing.

Production Designer

Submit the Drawing to QA/QC

for 2nd Checking

- Fabrication Request
- Shop Drawing
- Door Schedule
- Ironmongery schedule No
QA/QC
- Change Request Form / IDN Approved?
(if there are changes)

Yes

Production Designer

Submit the Drawing to MD for

Approval

Prepared by Reviewed by Approved by

Jojo Gorres

QC/QA Department Production Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART

METAL DOOR / FRAME FABRICATION

MD No
D
Approved?

Yes

Production

Make 3 Copies and Give to

Production Area/Planning/
Production Office

Production Production
Assignment Sheet
Prepare Assignment Sheet for
Arrange Schedule for PSB Fire
Fabrication. Submit to MD for
Testing
approval.

MD No
Production
Approved?

Revise Assignment Sheet based

on MD instruction
Yes

Production Designer

Issue Assignment Sheet for

Programmer

Production

Issue Assignment Sheet for

Programmer

Prepared by Reviewed by Approved by

Jojo Gorres

QC/QA Department Production Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART

METAL DOOR / FRAME FABRICATION

PRODUCTION MANAGER

Issue Assignment & Part Drawing to

Production Area

PRODUCTION MANAGER

Prepare Master Schedule for

monitoring

PRODUCTION OPERATIONS

Proceed for Punching process Update Daily Report and Material

(machine operations) Issuance

QA/QC DEPT

Failed
QA/QC Prepare (MRR)Material Reject
IPQA Report. Production to rectify defect.

Passed

Production

Proceed for Bending process

(machine operations)

Prepared by Reviewed by Approved by

Jojo Gorres

QC/QA Department Production Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART

METAL DOOR / FRAME FABRICATION

F
Review Relivant
Process

QA/QC DEPT

Failed PSB Passed Failed

QA/QC Prepare (MRR)Material Reject
Component
IPQA Report. Production to rectify defect.
Test Result

Passed
Passed

TECHNICAL DEPT PRODUCTION

Disseminate PSB Test Proceed for Welding Process

Result N1, N2 , N3
(assembly operations)

Passed

QA/QC DEPT
Failed
PSB
Passed Failed
Panel QA/QC Prepare (MRR)Material Reject
Labelling IPQA Report. Production to rectify defect.
Test Result

Passed

PRODUCTION

Proceed for Grinding, putty &

sanding & painting process
(assembly operations)

PRODUCTION QA/QC DEPT

Passed QA/QC Failed Prepare (MRR)Material Reject

Request for PSB test
IPQA Report. Production to rectify defect.

Passed

Prepared by Reviewed by Approved by

Jojo Gorres

QC/QA Department Production Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART

METAL DOOR / FRAME FABRICATION

PRODUCTION

Issue IDO to QC for OQA

QA/QC DEPT

Failed
OQA Prepare (MRR)Material Reject
Passed? Report. Production to rectify defect.

Passed

Production

Issue copy of IDO to

Operations, QAQC Department

END

Prepared by Reviewed by Approved by

Jojo Gorres

QC/QA Department Production Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :
 PROCESS FLOWCHART

LOCK FABRICATION

START

Planning / Project

Trigger project and provide Order Quantity Schedule

necessary information to MD

Planning

To re-arange the information No

Approved?
and re-submit for approval

Yes

Planning

To send the necessary

information to production

Process
Programming/request material Production
Punching
M8 screw tapping
To proceed the information
Countersunk given and start production
Grinding
Bending
Welding

Production

Complete the lock fabrication

and raise IDO to Operations
Department

Prepared by Reviewed by Approved by

QC/QA Department Production Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

LOCK FABRICATION

START

Planning / Project

Trigger project and provide Order Quantity Schedule

necessary information to MD

Planning

To re-arange the information No

Approved?
and re-submit for approval

Yes

Planning

To send the necessary

information to production

Production

Production to request parts from

Operations Department

Production

Upon receiving parts from

Operations Department, proceed
for 1st assembly (body)

Prepared by Reviewed by Approved by

QC/QA Department Production Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

LOCK FABRICATION

Production
Upon receiving parts from Failed
Operations Department,
proceed for 1st assembly
(again)

Production

Failed
100% QC Repair 2nd QC

Passed

Passed
Production

Final Assembly

Production

Failed
100% QC Repair 2nd QC

Passed

Passed
QC/QA

Put sticker "QC PASSED) on the

lock

Prepared by Reviewed by Approved by

QC/QA Department Production Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

LOCK FABRICATION

Production

Packing

Production

Raise IDO to Operations

Department

END

Prepared by Reviewed by Approved by

QC/QA Department Production Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

PREPARATION OF DELIVERY ORDER (after metal fabrication) - 1

Internal Delivery Order START

PRODUCTION /QA-QC DEPT PLANNER

Fill Up IDO after finishinging the Request for Delivery (IDN)

door fabrications. Submit IDO to Prepare the Request for delivery
Planning Dept.

PLANNER
Delivery Order Request
Send the soft copy of the
Request for Delivery to
Operations Dept.

PLANNER
PLANNER
Inter-department Note
Planning will call the site for the
Prepare the Inter Department
arrangement/ confirmation of
Note (IDN). Attach the Request
delivery.
for Delivery

PLANNER Inter-department Note

Submit the documents to MD for

approval.

PLANNER

No
Request Review and Refine Request
Approved? base on MD's comments

Yes

PLANNER
Update Delivery information in
the Master Door Schedule

PLANNER
IDN Photocopy for
QA/QC, Production,
Photocopy IDN. Confirm with Operations and QS
site the date and time of delivery

Prepared by Reviewed by Approved by

QA/QC Department Planning Department Managing Director

Signed: Signed: Signed by:

Date: Date: Date:

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

PREPARATION OF DELIVERY ORDER (after metal fabrication) - 2

OPERATIONS EXECUTIVE

Do the DELIVERING OF
FINISHED PRODUCTS TO
SITE PROCESS

END

Prepared by Reviewed by Approved by

QC/QA Department Planning Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

PLANNING THE NEW PROJECT - 1

START

PLANNER

Received Shop drawing and

Layout from Main-Con

PLANNER

Door Schedule
Prepare the Door Schedule

PLANNER
Lay-Out Plan
Prepare the Lay Out plan

PLANNER

Submit the shopdrawing

PLANNER

Review the Door Quantity

Take-Out, Door Schedule and
Lay-Out Plan.

PLANNER

No Review and Refine documents

Approved? base from Project Manager's
comments

Yes

Prepared by Reviewed by Approved by

QC/QA Department Planning Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

PLANNING THE NEW PROJECT - 2

PROJECT MANAGER

Submit the Door Quantity Take-

Out, Door Schedule and Lay-
Out Plan to MD for approval.

No
PROJECT DEPT
Approved?
Discuss with Planning Dept MD
comments and make necesarry
Yes revisions. Submit the revised
documents to MD for approval.
PROJECT MANAGER

Submit the Door Quantity

Take-Out, Door Schedule and
Lay-Out Plan to Main
Contractor for approval

MAIN CONTRACTOR

Review Door Quantity Take-

Out, Door Schedule and Lay-
Out Plan

No
Approved? B

Yes

Prepared by Reviewed by Approved by

QC/QA Department Planning Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

PLANNING THE NEW PROJECT - 3

PLANNER Shop Drawing:

a. Door Elevation
b. Door Section
E Prepare the Shop Drawing. c. Ironmogery Detail

PLANNER

Submit the Shop Drawing to

Project Dept.

PROJECT MANAGER

Review the Shop Drawing

No
PLANNER
Approved?
Review and Refine documents
base from Project Manager's
Yes comments

PLANNER

Submit Shop Drawing to MD

for approval

No
Approved? PROJECT MANAGER

Discuss with Planning Dept MD

comments and make necesarry
Yes revisions. Submit the revised
documents to MD for approval.
D

Prepared by Reviewed by Approved by

QC/QA Department Planning Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

PLANNING THE NEW PROJECT - 4

PROJECT MANAGER

Submit the Shop Drawing to

Main Contractor for approval

MAIN CONTRACTOR

Review Shop Drawing. Return

the drawing to Project /
Planning Manager

No
Approved? E

Yes

PROJECT / PLANNING

Give the shop Drawing. Lay-out

Plan and Door schedule to
Production Dept - Designer

PRODUCTION DEPT

Do the Metal-Fabrication
Process

END

Prepared by Reviewed by Approved by

QC/QA Department Planning Dept Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

CHANGE REQUEST - 1

START

PROJECT DEPT
1st Copy - Master
Incoming Documents from Print two copies of the Document Registry
Supplier Incoming Documents 2nd Copy - Master File

PROJECT DEPT

Update Master Document

Registry

PROJECT DEPT

Are the changes No Update Master Document

affecting
Registry
Trussco?

Yes

PROJECT DEPT

Check fabrication status with

the Production Department

PROJECT DEPT
Put-On-
Parts were Hold Notice
Issue a "Put-On-Hold" notice to
already
the Production department
fabricated?

B
A

Prepared by Reviewed by Approved by

QC/QA Department Planning Dept Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

CHANGE REQUEST - 2

A B

PROJECT DEPT
No
Is the assembly
D Update and check the ff:
completed?
- Door Schedule
- Lay-out Plan
- Shop Drawing
Yes

PROJECT DEPT
No Can the Documents No
E Doors/Frames be passed the
re-used? Internal Check? Do necessary revisions

Yes Yes

PROJECT DEPT

F G
Submit to MD for approval

PROJECT DEPT
No
MD approved?
Do necessary revisions

Yes

PROJECT DEPT

Submit to Main Contractor for

approval

PROJECT DEPT
Yes No
Main Contractor
C approved?
Do necessary revisions

Prepared by Reviewed by Approved by

QC/QA Department Planning Dept Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

CHANGE REQUEST - 3

F G

PROJECT DEPT PROJECT DEPT

Update and check the ff: - Give IDN to QA Dept. Inter-Dept-
- Door Schedule - Issue RFQ to QS Dept. Note
- Lay-out Plan stating time to distmantle &
- Shop Drawing reinstall

PROJECT DEPT
QS DEPT
Documents No
passed the
Internal Check? Do necessary revisions Follow-up Variation Order (V.O)
Quotation to Main Contractor

Yes
PROJECT DEPT

Submit to MD for approval

PROJECT DEPT
No
MD approved?
Do necessary revisions

Yes
PROJECT DEPT

Submit to Main Contractor for

approval

PROJECT DEPT
No - Lay-out Plan
Main Contractor
approved? - Door Schedule
Do necessary revisions - Shop Drawing

Prepared by Reviewed by Approved by

QC/QA Department Planning Dept Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

CHANGE REQUEST - 4

PROJECT DEPT
- Issue Change Notice to
Production Dept
- Lift up Put-on-Hold Notice

PROJECT DEPT

- Update Master Document

C Registry

PRODUCTION DEPT
- Change Notice
- Take note of the Change - Inter-Department-
Notice and carry out fabrication Note

END

Prepared by Reviewed by Approved by

QC/QA Department Planning Dept Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

CHANGE REQUEST - 5

PROJECT DEPT PROJECT DEPT PROJECT DEPT (Site)

- Give IDN to inform QS Dept of Update and check the ff: - Take picture of the installed
the - Door Schedule door. Give IDN to the QS Dept.
- IDN - abortive door - Lay-out Plan - Dismantle & hand-over
- additional door - Shop Drawing abortive door to Main-Con
- attach copy of Delivery Order - Pass hand-over form and
- attach picture of installed Door picture to office

QS DEPT PROJECT DEPT PROJECT DEPT

- Follow up Variation Order Update and check the ff: Submit IDN to QS Dept, attach
(V.O) to Main-Con for the ff: - Door Schedule Handling-Over-Form and
- abortive door - Lay-out Plan picture of installed Door
- additional door - Shop Drawing

- Handling-Over-Form
- V.O. Quotation J I - Picture of installed
door

PROJECT DEPT
Documents No
passed the
Internal Check? Do necessary revisions

Yes
PROJECT DEPT - Lay-out Plan
- Door Schedule
- MDR
Submit to MD for approval

PROJECT DEPT
No
MD approved?
Do necessary revisions

Yes
K

Prepared by Reviewed by Approved by

QC/QA Department Planning Dept Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

CHANGE REQUEST - 6

PROJECT DEPT

Submit to Main Contractor for

approval

PROJECT DEPT
No - Lay-out Plan
Main Contractor
approved? - Door Schedule
Do necessary revisions - Shop Drawing

PROJECT DEPT

- Issue Fabrication Request to Fabrication

Production Dept for additional Request
door

J END I

Prepared by Reviewed by Approved by

QC/QA Department Planning Dept Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

CHANGE REQUEST - 7

Can the Yes

Door/Frame be L
used?

No

PROJECT DEPT PROJECT DEPT PROJECT DEPT (Site)

- Give IDN to inform QS Dept of Update and check the ff:

the - Door Schedule Locate delivered door and
- abortive door - Lay-out Plan hand-over abortive door to
- additional door - Master Document Main-Con
- attach copy of Delivery Order Registry

QS DEPT I
- Follow up Variation Order
(V.O) to Main-Con for the ff: PROJECT DEPT
- abortive door
Documents No
- additional door
passed the
Internal Check? Do necessary revisions

Yes
PROJECT DEPT

Submit to MD for approval

PROJECT DEPT
No
MD approved?
Do necessary revisions

Yes
K

Prepared by Reviewed by Approved by

QC/QA Department Planning Dept Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

CHANGE REQUEST - 8

Can the
Door/Frame be
used?

Yes

PROJECT DEPT PROJECT DEPT PROJECT DEPT (Site)

Update and check the ff:

- Door Schedule Inform site of the door
- Give IDN to inform QS Dept of
- Lay-out Plan ommission and which location
the swap
- Master Document to swap existing doors
Registry

QS DEPT I

Take note of the door PROJECT DEPT

ommission
Documents No
passed the
Internal Check? Do necessary revisions

Yes
PROJECT DEPT

Submit to MD for approval

PROJECT DEPT
No
MD approved?
Do necessary revisions

Yes
K

Prepared by Reviewed by Approved by

QC/QA Department Planning Dept Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PLANNING PROCESS FLOWCHART

CHANGE REQUEST - 9

PROJECT DEPT

Submit to Main Contractor for

approval

PROJECT DEPT
No - Lay-out Plan
Main Contractor
approved? - Door Schedule
Do necessary revisions - Shop Drawing

PROJECT DEPT

- Update Master Document Updated MDR

Registry

J END I

Prepared by Reviewed by Approved by

QC/QA Department Planning Dept Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 QUALITY CONTROL PROCESS FLOWCHART (IQA)

INCOMING QUALITY ASSURANCE

START

Purchasing (Buyer)
Receiving Purchasing
Raise memo for QC/QA Report (PR).
Department to conduct incoming
inspection.

QC/QA QC/QA

Material Defect Report

Put "Reject " Tag and Open (MDR).
Conduct random sampling
MDR report with reject sample
inspection base on AQL level.
and Inform Purchasing.

Reject Purchasing (Buyer)

Status
Feedback to vendor for
immediation action together with
MDR report.
Accept

QC/QA
Purchasing (Buyer)
Stamp "ACCEPT" on the PR and Incoming Acceptance
Tag (Sticker) Request vendor come down for
place a "Acceptance Tag" on discussion together with
the Item. QA,Buyer and Production for
disposition.

QC/QA
Accept
Inform Store /Purchasing to
receive the incoming acceptance Accepted?
item.

Reject

QC/QA Vendor (Supplier)

Generate In-coming Report and Incoming Inspection
Collect back and re-schedule
update Incoming Record. Report and Record.
confirm for next delivery together
with MDR report sub-mission to
QA.

END

Prepared by Reviewed by Approved by

QA/QC Department QA/QC Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 QUALITY CONTROL PROCESS FLOWCHART (IPQA)

IN-PROCESS QUALITY ASSURANCE

START

Production
Daily Production Schedule
Provide QC/QA Department a
daily production plan / schedule

QA/QC Punching Drawing QA/QC

Bending Assignment
Welding Sheet
Grinding Inform Production Engineer /
Conduct In Process Inspection Supervisor
Putty
Paint

Production
No
Passed?
(1pc/batch) Investigate and conduct
necessay action.

Yes No

QA/QC Production

Proceed for next In-Process Inform QA/QC Department for

Inspection verification

QA/QC Yes
In-Process Inspection Data Passed?
Sheet (1pc/batch)
Generate IPQA Report

QA/QC

Approval and notification

END

Prepared by Reviewed by Approved by

QA/QC Department QA/QC Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 QUALITY CONTROL PROCESS FLOWCHART (OQA)

OUTGOING QUALITY ASSURANCE

START

Production
Internal Delivery Order
Issue IDO to QC/QA (IDO)
Department

QC/QA
Conduct final inspection
(atleast a day upon
receive) Failed

Production
100% OQC Failed Repair / Rework (atleast 2nd QC
inspection 2 days upon receive) inspection

QC/QA

Stamp "QC PASSED" Passed

A
on the batch IDO

QC/QA

Return IDO to
Production Department

Production Planning
Inter-department Note
Endorse IDO to Store Issue request for
Department (cc: delivery (cc: Store,
Planning and QC/QA Production, and QC/QA
Department) Department)

B C

Prepared by Reviewed by Approved by

QA/QC Department QA/QC Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 QUALITY CONTROL PROCESS FLOWCHART (OQA)

OUTGOING QUALITY ASSURANCE

A B C

Store
Verification

Store
Issue IDO copy to
Accounts
Department

QC/QA Accounts
Out-going Inspection Generate OQC Prepare Commercial Delivery Order (DO)
Data Sheet Report DO

MD
Approval and
Notification

Shipping

Shipment

END

Prepared by Reviewed by Approved by

QA/QC Department QA/QC Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

QS - QUOTATION

START

Customer

Request the quotation

Quantity Surveyor
Querries:
To attend customer querries and - Bill of Quantity / Specification
follow up information to quote - Door Schedule

Quantity Surveyor
Written report (print-out of the
Update MD on customer quires communication with the
customer)

MD

Review the written report.

Decide whether to quote or not
to quote

No
to Quote ? B

Yes

Prepared by Reviewed by Approved by

QA/QC Department QS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

QS - QUOTATION

QS
Summaries
Carry up the quotation & do . Quantity
costing breakdown. Submit Specification
quotation to MD for review and Current material price
approval
Yes
No

MD
Approved?

QS

Register quotation no. from QS QS Database / Masterlist

Quotation Masterlist

QS

Submit quotation to customer

QS

Photocopy the Quotation. Keep

the original for filing. Give the
photocopy to Accounts Dept.

END

Prepared by Reviewed by Approved by

QA/QC Department QS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

QS - QUOTATION

START

Customer

Request the quotation

Quantity Surveyor
Querries:
To attend customer querries and - Bill of Quantity / Specification
follow up information to quote - Door Schedule

Quantity Surveyor
Written report (print-out of the
communication with the
Update MD on customer quires customer)

MD

Review the written report.

Decide whether to quote or not
to quote

No
to Quote ? B

Yes

Prepared by Reviewed by Approved by

QA/QC Department QS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

QS - QUOTATION

QS
Carry up the quotation & do . Summaries
costing breakdown. Submit Quantity
quotation to MD for review and Specification
approval Current material price

Yes
No

MD
Approved?

QS

Register quotation no. from QS QS Database / Masterlist

Quotation Masterlist

QS

Submit quotation to customer

CUSTOMER

Send a copy to Trussco with

Signed Quotation from
signed quotation for
Customer
confirmation.

Prepared by Reviewed by Approved by

QA/QC Department QS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00
 PROCESS FLOWCHART

QS - MALAYSIA PROJECT

QS Photocopy to:
- QS for filing
Print and photocopy confirmed - Accounts
Quotaion. Give copy to accounts - Operation
for initial payment / invoice - MD

QS

Give one copy to Operations

Executive with an IDN stating
Proceed with the fabrication.

Operations / Production

Follow-up project schedule

(Handing Detail)

Production Purchasing Accounts

Proceed with fabrication Prepare Shipment Prepare Invoice for final account

END

Prepared by Reviewed by Approved by

QA/QC Department QS Department Managing Director

Sign : Sign : Sign :
Date : Date : Date :

IQA/PFC-Rev 00