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Nurses' Experiences in Mental Health Outreach

The document discusses a study that assessed nurses' experiences of an outreach mental health service for nursing homes. The study aimed to describe how nurses experience the involvement of the mental health team and identify barriers and facilitators to collaboration. It conducted interviews with 13 nurses. The results showed the nurses felt relieved of burden through inclusive support from the mental health team and felt accompanied, confident as nurses, and that the collaboration was partnership-based.

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Raj Jadhav
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0% found this document useful (0 votes)
15 views4 pages

Nurses' Experiences in Mental Health Outreach

The document discusses a study that assessed nurses' experiences of an outreach mental health service for nursing homes. The study aimed to describe how nurses experience the involvement of the mental health team and identify barriers and facilitators to collaboration. It conducted interviews with 13 nurses. The results showed the nurses felt relieved of burden through inclusive support from the mental health team and felt accompanied, confident as nurses, and that the collaboration was partnership-based.

Uploaded by

Raj Jadhav
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

POOJA NURSING COLLEGE, BHANDARA.

JOURNALS PRESENTATION
ON

A DESCRIPTIVE STUDY TO ASSESS THE NURSES’ EXPERIENCES OF AN


OUTREACH INTERPROFESSIONAL MENTAL HEALTH SERVICE FOR NURSING
HOMES

SUBMITEED TO SUBMITTED BY
MRS SUSHMA MANWATKAR MR. ARJUN LONARE
ASSOCIATE PROFESSOR MSC NURSING 1ST YEAR
POOJA NURSING COLLEGE POOJA NURSING COLLEGE
BHANDARA BHANDA
STATEMENT: A DESCRIPTIVE STUDY TO ASSESS THE NURSES’
EXPERIENCES OF AN
OUTREACH INTERPROFESSIONAL MENTAL HEALTH SERVICE FOR
NURSING HOMES

INTRODUCTION

Mental health care for nursing home residents faces several challenges. Three of these
challenges are particularly relevant for the present study: First, residents experiencing mental
health issues often have behavioural issues, such as agitation or aggressiveness, which can
lead to an increased workload for nursing staff (Collet et al., 2018; van den Brink et al.,
2017; Vogel et al., 2017). Evidence suggests that work stress is positively associated with
intention to leave (Gaudenz et al., 2017; Kuo et al., 2014; Stewart et al., 2011). Second,
nursing staff in Swiss nursing homes are usually less qualified compared to hospital and
home care staff, making it difficult to provide specialised nursing care for residents
experiencing mental health issues. The skill mix in Swiss nursing homes consists of 25%
nurses, 35% health care assistants, and 40% nursing aides (Andreani, 2020). Third, many
nurses leave their profession early in their life course (Marquis & Andreani, 2020; Merçay et
al., 2016). As a result, nursing homes face difficulties in recruiting qualified and experienced
nursing staff. Nursing staff shortages together with complex health care needs of residents
experiencing mental health issues likely put the quality of care at risk (McGarry et al., 2019).
Previous evidence suggests that integrating mental health professionals and working in
interprofessional teams can increase the quality of care for residents experiencing mental
health issues and improve outcomes of care (Kilpatrick et al., 2020; Klug et al., 2019; Wolf
et al., 2019). Also, research suggests that specialised interprofessional mental health services
reaching out to nursing homes fill a gap in care for older people experiencing mental health
issues (Fischer et al., 2011; Koekkoek et al., 2016; Stocker et al., 2018). In 2013, a university
hospital in Switzerland established an outreach interprofessional mental health service (we
use the acronym X [acronym replaced by X for blind review] that refers to the name of the
service). The target population was people aged 65 and older experiencing mental health
issues and their relatives living in their own home or in nursing homes in the metropolitan
area of a city in Switzerland. Old age psychiatrists, psychiatric nurse specialists, and a
clinical social worker were part of the X team. Services included medical treatment, case
discussions, specialised nursing care, and social work counselling, as well as team
supervision, training, and counselling of staff in nursing homes. Figure 1 shows a logic
model of the key components and intended outcomes of X (MacDonald, 2018). Services such
as X are not implemented widely in Switzerland. Research evaluating outreach
interprofessional mental health services is scarce. Two previous studies showed that
interprofessional mental health services for nursing homes may foster the treatment of
residents experiencing mental health issues and support nursing staff (Fischer et al., 2011;
Koekkoek et al., 2016).
To our knowledge, there is no research, national or international, on how nurses in nursing
homes experience the involvement of such services in the care for older people experiencing
mental health issues. Also, little is known about the barriers and facilitators that are present
in the collaboration between nursing staff and interprofessional teams of outreach mental
health services. Such findings are needed to further develop X and other comparable
outreach interprofessional mental health services that aim to improve the care for residents
in nursing homes experiencing mental health issues. We aimed to describe how nurses
experience the involvement of the X team in the care for older people experiencing mental
health issues in nursing homes and to identify barriers and facilitators in the collaboration
between nursing staff and the X team. Outreach interprofessional mental health services for
nursing homes can increase the quality of care for residents experiencing mental health
issues but research on how nurses in nursing homes experience such a service is lacking
worldwide.

AIM: To describe how nurses experience the involvement of an outreach interprofessional


mental health team in the care for older people experiencing mental health issues in nursing
homes and to identify barriers to and facilitators of interprofessional collaboration.

METHOD: qualitative descriptive analysis based on 13 semi-structured


interviews. framework analysis and complex adaptive systems theory were applied.

RESULTS: One core theme with two main categories: Nurses experienced relief from
burden through inclusive support provided by the mental health team. Main categories were
feeling accompanied and confident as a nurse and partnership-based collaboration.
Discussion: Results showed for the first time that nurses felt supported by the mental health
team and were encouraged to find new ways of coping with challenging situations.
IMPLICATIONS FOR PRACTICE: To empower nurses, mental health teams
should take into account nurses' perceptions in the treatment process, value and respect
their role as nurses, transfer knowledge in both formal and informal settings, establish a
steady and reliable contact person, and define processes and responsibilities.

Common questions

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Outreach interprofessional mental health services improve the quality of care by providing specialized medical treatments, nursing care, and social work counseling, which are often lacking in regular nursing home setups . They offer team supervision and training that enhance the skills and confidence of existing staff . These services help address complex healthcare needs, reduce staff workload, and improve overall treatment outcomes for residents experiencing mental health issues .

The introduction of the outreach interprofessional mental health service in 2013 marked a significant shift in mental health care for older adults in Swiss nursing homes by filling a critical care gap . It brought specialized services such as psychiatry and social work directly to nursing homes, supporting staff through training and supervision while allowing for better management of patients' mental health challenges, thus enhancing treatment outcomes and improving care quality .

Nursing homes face several challenges in providing mental health care: managing behavioral issues like agitation and aggression, which increases staff workload ; a lack of qualified staff, as the skill mix in Swiss nursing homes includes only 25% nurses ; and difficulties in recruiting experienced nursing staff due to high turnover rates . Outreach interprofessional mental health services can address these challenges by integrating mental health professionals, thereby enhancing the quality of care and supporting nursing staff . Such services provide medical treatment, case discussions, and specialized nursing care, which alleviate the burden on existing staff and improve treatment outcomes .

Nurses experience collaboration with an outreach interprofessional mental health service as relieving, as it provides inclusive support, making them feel accompanied and confident . They appreciate the partnership-based collaboration, which encourages them to find new ways of coping with challenging situations . Inclusion of the mental health team improves their job satisfaction and reduces the perceived burden .

Incorporating mental health professional teams in Swiss nursing homes enhances care quality by providing specialized treatment modes like psychiatric consultations and counseling . These teams support the existing nursing staff, improve treatment outcomes, and reduce the workload on less qualified or overburdened staff, which is essential given the skill composition and staffing challenges in Swiss nursing homes .

The skill composition in Swiss nursing homes, with only 25% nurses, 35% healthcare assistants, and 40% nursing aides, limits the provision of specialized care required by residents with mental health issues . This shortage of qualified nurses makes it difficult to manage complex mental health needs effectively, potentially compromising the quality of care and increasing workload for the existing qualified staff .

The findings imply that to empower nurses, mental health teams should integrate nurses' perceptions into the treatment process, recognize and respect their roles, and facilitate knowledge transfer . This empowerment can be achieved by establishing reliable communication channels and defining clear responsibilities, which enhance nurses' confidence and capability in managing mental health issues .

Barriers in collaboration include potential miscommunication and unclear roles, which can hinder effective joint efforts . Facilitators include providing steady and reliable contact points, clear definition of processes and responsibilities, and the transfer of knowledge through both formal and informal settings . Establishing a relationship based on respect and valuing nurses' roles is also crucial for successful collaboration .

Swiss nursing homes face challenges in recruiting and retaining experienced nursing staff due to high staff turnover and a less attractive working environment compared to hospitals . These issues lead to a shortage of qualified personnel, which can significantly affect the delivery of specialized mental health care, as the staff may be ill-equipped or overstressed to deal with complex issues, ultimately risking the quality of care .

Further research is required to understand the specific experiences of nurses with outreach interprofessional mental health services, as existing studies are limited and predominantly focus on the overall benefits of such services rather than the nuanced perspectives of nursing staff . Understanding these experiences can help in optimizing service delivery, addressing specific barriers, and enhancing collaboration, ultimately improving patient care .

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