VIP SECURITY ANG PROTECTION
WEEK 2
SOCIAL GRACES/USAGE, ETIQUETTE AND PROTOCOL
INTRODUCTION
Act of formally making persons known to each other or the art of
presenting one person to another. It follows either of the two types: selfintroduction (or
introducing one self), and the introduction by a third person.
WHEN TO INTRODUCE
It is the duty of the hostess to introduce guests.
1. At formal dinners, every gentleman is introduced to the lady he is
paired with
2. Strangers when seated next to each other at a table
3. When taking a house guest not known in your neighborhood
WHEN NOT TO INTRODUCE
1. When a guest who has just arrived is not introduced to another who is
just leaving
2. An animated conversation should not be interrupted to introduce
another person
WHO TO INTRODUCE
1. The younger person is always introduced to the older.
2. A Police Officer is always introduced to a lady regardless of his rank.
3. A woman is never presented to any Police Officer regardless of his
rank or to any man, except to the President, a royal personage or a
church dignitary.
HOW TO INTRODUCE?
1. Director John Cruz, may I present (introduce) Mayor Bimbam Reyes
2. Mr. President, I have the honor to present Mrs. Jenny Cruz
WHAT TO SAY WHEN INTRODUCED
Under all possible circumstances, persons introduced to each other
should say, “How do you do?”
ADDRESSING CERTAIN PERSONS
1. A member of the reigning family is addressed, “Your Royal Highness.”
2. A senator is addressed, “Senator” even if he is no longer in office.
3. A judge, doctor, or bishop is addressed, “Judge”, “Doctor”, or “Bishop”,
respectively.
4. A foreign ambassador is addressed, “Your Excellency.”
HANDSHAKES IN INTRODUCTION
Always shake hands with each other when introduced.
The General Rule is a woman has the privilege of offering to shake hands
with a gentleman.
GREETINGS - a greeting is nothing more than a brief expression of thought
or salutation at a meeting.
HOW TO EXPRESS GREETINGS
“How are you?” is the most appropriate greeting
HOW TO ACKNOWLEDGE GREETINGS
1. A “How are you?” greeting is correctly answered by “All right, thank
you.”
2. “Good morning” and “good evening” are acknowledged by the same
greetings.
3. Other greetings may be acknowledge by a bow:
a. Formal Bow - This is done by joining the heels together with a
graceful bend over from the waist to the neck.
b. Ordinary Bow- An ordinary bow is similarly executed as the
formal bow but more with ease.
c. Ordinary Bow- An ordinary bow is similarly executed as the
formal bow but more with ease.
4. In a public place, when a man greets a woman, he gestures by half
rising & bowing gracefully.
MISCELLANEOUS RULES ON GREETINGS
1. It is customary in Europe (but the opposite in the US) for a lady to bow
first.
2. It is preferable to greet someone familiar to you than to ignore an
acquaintance.
3. It is a breech of manners to fail to acknowledge another’s bow.
4. Similarly a blank stare showing unrecognition is insulting.
5. Except in weddings, greetings are not done in church or places of
worship.
SUBJECTS FOR CONVERSATION
There are practically unlimited subjects for conversations. Care must
be taken in choosing subjects which are interesting and appealing to all
persons engaged in the conversation.
Controversial subjects or those which
may embarrass or irritate the personal feelings of anyone should be avoided.
When a conversation begins to become dull & uninteresting, a good
conversationalist should be able to introduce subjects that will create new
interest to keep the conversation lively.
The new subject, however, should
have a bearing on the conversation & must not be made to appear as
suddenly dropping previous topic.
Subjects such as details of illness,
earnings, age, family affairs, etc., are not desirable in polite conversations.
HOW TO START A CONVERSATION
A conversation may be started by making a general statement or
putting up a question. These are means of drawing a person to bring out his
opinion & break the monotony of silence.
RULES TO FOLLOW IN CONVERSATION
1. Think before starting to speak
2. Be calm
3. Never rush a conversation
FORMAL DINNER - A formal dinner has the same purpose as a cocktail party
except that it is done in more serious or formal atmosphere.
WHAT TO SERVE - A well-balanced menu with a desert to match is served.
INFORMAL DINNER - An informal dinner has the same object or purpose as
a formal but is held in a more relaxed atmosphere.
1. Object or Purpose - An informal dinner has the same object or purpose
as a formal but is held in a more relaxed atmosphere.
2. Time Given - In Europe (France), an informal dinner is tendered
between 8 and 8:30pm. IN the US & the Asian countries it is
customarily given between 7-8pm.
3. Requirements:
a Invitations - Invitations for an informal dinner may be made by
telephone, telegraph, note, informal fold-over card, or through a
visiting card. Telephone invitations should always be confirmed.
b What to serve - A well-balanced menu with a desert to match is
served. Appropriate wines are normally served.
4. Attire - Business suits or their equivalents are used, unless prescribed
in the invitation. Duties of the host & guests are the same as those in
formal dinners.
RECEPTION - The reception is tendered in celebration of a national day, PNP
Day, a significant day, a personal day, or other special occasions.
WHAT TO SERVE - In the afternoon, light refreshments are usually served.
Breakfast or supper reception usually needs the serving of two or more
courses with a hot dish.
DUTIES OF THE HOSTS - A reception line is usually formed during a
reception. It is the duty of the hosts to be at the receiving line on time.
WINES - The need for wine here is not as strong as those in cold countries.
PRIOR TO MEALS - Aperitifs are served
TABLE MANNERS:
1. Conversing with your neighbors is as important as eating.
2. Keep your elbows off the table until meal is over
3. The knife is used only for cutting meat or fish, never for conveying food
to the mouth.
4. Never pick your teeth in public – not even by covering your mouth with
a napkin or with the other hand. Clean your teeth in the privacy of your
bathroom.
5. Do not lower your head as if you were going to duck it over your plate.
6. Do not talk with your mouth full.
7. Some food are always eaten with fingers, like small sandwiches, olives,
celeries, nuts, candy and corn on the cob, sandwiches may be cut with
a knife and eaten with a fork or fingers.
8. The napkin is used to protect your clothes from the food. It should be
put across your lap. When you are through, always leave the napkin
on the table crumpled or unfolded. This is done to so that it is not be
used again.
9. If you are invited to a formal dinner where there is an array of forks and
knives, and you are not sure of their use, watch the host or the guest of
honor. The rule is to use first the farthest from your plate. If you a fault,
pretend to be unconcerned and go right ahead as if nothing has
happened.
THINGS TO REMEMBER
1. Dishes are always served at the left of a Guest, but they are removed
from the right.
2. The used plates are removed after everyone is through.
3. The place plate is always left in place & the plates for the different
courses are placed on it successively.
4. Never serve beer at formal dinner.
5. It would be gracious act on your part to send a Thank You note to the
lady who invite you to a formal or informal dinner.
FORMS OF ADDRESSES/TITLES:
The King - His Majesty
The Queen - Her Majesty
The Pope - His Holiness
The Cardinal - His Eminence
The Bishop - His Grace
An Ambassador - His Excellency
The President - His Excellency
The Prime Minister - His Excellency
Members of the Cabinet - The Honorable
Senate President - Mr. President
Speaker of the House - Mr. Speaker
Former President - The Honorable Mr. President