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Strategic Planning for Competitive Edge

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0% found this document useful (0 votes)
17 views2 pages

Strategic Planning for Competitive Edge

Uploaded by

Youngmi Lee
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Strategies

- are employed to be able to deliver processes for each Full name: Michael Porter
issue that is needed to be resolved by the management. - title of his book: COMPETITIVE EDGE
- are plans that are designed to achieve a specific aim of - identifies three strategies in achieving competitive
the company. It usually involves setting goals, planning edge in his book
actions to achieve such goals, and maximizing resources
to achieve the goals. THE STRATEGIES ARE:
1. cost leadership strategy - focuses on increasing
Resources – optimized profits by reducing operational costs and
Productivity – maximized charging lower prices. To implement this
Processes – simplified strategy successfully, a company will need to
invest in new technology and to have efficient
Strategic Planning logistics.
- has been utilized extensively for developing tangible 2. differentiation strategy - focuses on making a
products rather than used in service-related industries company's service being attractive and unique
like hospitality and tourism. in comparison to those of its competitors.
- is the process of identifying a company's internal and - need to be creative and innovative and be
external characteristics which will contribute to the able to provide high quality services for this
attainment of its goal pointing to a specific direction strategy to work, as well as staying ahead in
while formulating different policies on how best to new trends.
achieve it. Sales and Marketing: plays a vital role for the
success of this strategy.
With Strategic Planning in Mind, Three Elements make 3. focus strategy - concentrates on developing
up its Components services for niche market.
- requires a deep understanding of the
1. the identification of long-term goals and objectives customer's needs of a company.
concerning the conceptualization of coherent and - need to decide whether to adopt cost
achievable strategic objectives. leadership or differentiation – since this strategy
2. the adoption of different courses of action should also alone is not normally enough to win substantial
be in place to assure that actions taken to arrive at market share on its own.
objectives are already set. - there are 2 types of focus:
3. Lastly, the allotment of resources is also set in place.
• cost leadership or cost leadership in a
narrow or focused market
CLEAR STRATEGY
• differentiation in a narrow or focused
- every organization needs to be successful and to make
market.
a profit in the industry's competitive market
- The decision they make will affect every aspect of their
Crucial in gaining a competitive edge over its rivals -
company so it is important to get it right.
choosing the right strategy for an organization.

Internal Analysis - is where an organization takes stock


Porter's Generic Strategies
of the resources and assets that it possesses.
- can help a decision maker to make the best choice for
External Analysis - does not rely on the "secret sauce."
his/her company.
How a company positions itself in the market with
- an organization will be able to identify the strategy
respect to its rivals in its particular space is of primary
that it needs to lead the organization to success.
concern. not only determines a company's position in
the external environment, but also showcases its product with some developments. Because of
opportunities and threats. this, interaction is usually simple and direct.
• Co-opetition - cooperation between competing
PESTEL: a tool in Identifying a company's opportunities players. This relationship includes economic and
and threats. exhibits what it needs to be wary about other forms of exchanges.
which somehow are uncontrollable to a certain level.
Other stakeholders and relevant groups
Political, Economic, Social, Technological, 1. Resource Suppliers
Environmental and Legal (PESTEL) analysis 2. Capital Suppliers - company vulnerable. A
company may need to spend more time to
Strategizing for the Future forecast the availability of this valued resource.
Ford (2011) stated that the things hospitality and 3. Labor Suppliers - pool of skilled employees is
tourism organizations must plan to cope with changes in also of utmost importance, as they also shape
the future include demographics, technology, social the market.
expectations, economic changes, competition in the
industry, stakeholders, and other factors.

Demographics - Changes in the workforce and the


market of the hospitality and tourism sector will
continue to affect the operations of the industry, and
this is relevant not only to the service providers, but also
to its market.
Economic and Natural Forces – also change the nature
of the industry and how it is managed by the key
stakeholders of this fast growing sector. In 2018, the
Philippine Statistics Authority reported that the Tourism
Direct. (e.g: pandemic, Boracay, Tagaytay)
Competitors - s also shape the tourism and hospitality
industry. The presence of this major key player brings
about major changes in the industry.
• Co-existence - exists on social exchanges
between competitors. As economic exchange
and bonds are not present, each competitor
knows about each other but does not interact
with them.
• Cooperation - frequent exchanges between the
players which comprise of business,
information, and social exchange. All
competitors are cooperating but it does not
mean that they are not competing. Formal
(strategic alliances) and informal agreements
(social norms and trust) may exists.
• Action Reaction Pattern - if a player launches a
product or service, the other competitors will
definitely launch a similar, if not the same,

Common questions

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Demographic changes in the workforce and market significantly impact the hospitality and tourism industries as they influence both service delivery and consumer expectations. Strategic planning must include strategies for workforce adjustments, such as training or recruitment of diverse age groups, and market adaptations, like customizing offers to different demographic segments. These industries should plan for demographic trends by adapting to changing consumer preferences and expectations, potentially driving new service offerings and market strategies .

Porter's Generic Strategies, which include cost leadership, differentiation, and focus, aid in gaining a competitive edge by guiding companies in strategy selection based on competitive markets. Cost leadership involves increasing profits through reduced operational costs and competitive pricing, requiring technology investment and efficient logistics. Differentiation focuses on creating unique services to attract customers, necessitating innovation and high-quality services. The focus strategy targets niche markets, combining elements of cost leadership and differentiation to meet specific customer needs .

Internal analysis in strategic planning involves taking stock of a company's existing resources and assets. It is critical as it provides a clear picture of what the company can leverage to achieve strategic goals, identifies areas needing improvement, and ensures optimal resource use. Regular internal analysis allows companies to stay aware of their strengths and weaknesses, thus adapting strategies to maintain or gain competitive advantage in changing market conditions .

Co-opetition within competitive industries like hospitality and tourism refers to a strategic form of cooperation between competitors where both cooperation and competition occur simultaneously. Companies engage in partnerships or alliances to achieve mutual benefits, such as sharing resources or marketing efforts, while still competing against each other in the marketplace. Co-opetition enables firms to complement their capabilities with those of competitors, potentially driving innovation and expanding market reach while maintaining a competitive edge .

External economic and natural forces impact strategic planning in the tourism industry by influencing consumer demand, resource availability, and operational disruptions. Economic factors like recession can reduce travel spending, requiring strategic adjustments like pricing strategies or cost reductions. Natural forces, including environmental changes or disasters, can disrupt travel patterns or affect tourism assets, necessitating plans for resilience and contingency measures. Strategic planning must anticipate these forces to adapt business models, manage risks, and capitalize on new opportunities emerging from environmental or economic shifts .

Service-related industries such as hospitality and tourism can leverage strategic planning techniques from tangible product sectors by adapting the principles of setting goals, planning actions to achieve those goals, maximizing resources, and simplifying processes. They can apply strategic planning to enhance service design, delivery, and customer engagement by focusing on coherent service objectives, adopting innovative actions, and efficiently allocating resources to enhance service experience and operational efficiency .

Understanding customer needs is critical in the focus strategy because it allows companies to tailor their services specifically to niche markets, effectively differentiating from competitors. Companies should conduct thorough market research to gain insights into customer preferences, behaviors, and trends. This understanding enables them to develop targeted offerings that meet unique market demands, ensuring higher customer satisfaction and loyalty. Adopting either a cost leadership or differentiation focus within these niche segments further reinforces competitive positioning .

PESTEL analysis aids strategic planning by highlighting external opportunities and threats through examining the Political, Economic, Social, Technological, Environmental, and Legal environments. This tool allows companies to better understand the uncontrollable factors that impact their market position, pointing out critical areas to leverage or mitigate within their strategic plan. By focusing on these factors, firms can adapt their strategies to better handle the external challenges while capturing potential opportunities for competitive advantage .

Strategic planning involves three main components: the identification of long-term goals and objectives, the adoption of different courses of action, and the allotment of resources. The first component ensures clear and coherent strategic objectives that guide the company toward its goals. The second component involves setting courses of action, guaranteeing that planned measures align with these objectives. The final component, resource allotment, guarantees that the necessary resources are allocated efficiently to support goal attainment .

Strategic alliances in the hospitality and tourism industry are beneficial as they provide opportunities for sharing resources, enhancing service offerings, and expanding market reach. They enable companies to combine strengths and mitigate weaknesses, thus gaining competitive advantage. However, they can also present challenges such as potential conflicts in company cultures, differing strategic goals, and reliance on partners, which can impact control and operational efficiency. Effective alliance management requires clear communication, defined roles, and flexibility to adapt to changing dynamics and ensure successful collaborative outcomes .

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