TUKURAN TECHNICAL-VOCATIONAL HIGH SCHOOL
SAN CARLOS, TUKURAN, ZAMBOANGA DEL SUR
SCHOOL INITIATED INTERVENTION MATERIAL IN ENGLISH 7 (S.T.E)
Quarter 4—Week 2
Name: ________________________________ Grade & Section: _____________ Date:
I. CONTENT: Strategies for Effective Interpersonal Communication (Conversation, Dialogue, Interview)
II. BACKGROUND INFORMATION:
Lesson 1: Strategies used for effective conversation or dialogue.
Communication is the art of exchanging messages between two or more people.
Interpersonal communication is the process by which people exchange information
through verbal and non-verbal messages. Interpersonal skills also
include the ability to:
Verbal 1. listen and
Spoken language, voice tone, voice speed and voice volume understand
Non-verbal 2. solve problems
Facial expression, touch, body movement, eye contact and gesture
3. make decisions
The three types of communication are verbal communication, non-verbal communication, and written
communication. Verbal communication includes conversation, dialogue or interview.
Verbal communication is the use of sounds and words to express yourself, especially in contrast to using gestures or
mannerisms. An example of verbal communication is saying ‘no’ when someone asks you to do something you don’t want to do.
Non- verbal communication is the transfer of information through the use of body language including eye contact, facial
expressions, gestures and more.
In this lesson, we will focus on the verbal communication and employ strategies for effective interpersonal communication.
Conversation or dialogue is a natural part of life in which people can exchange information and maintain social relationships
with friends, family members and others. But, as second language speakers of English language it is challenging to keep the
conversation/dialogue going. ‘Using strategies’ is one way to overcome problems in maintaining the flow of communication
through conversation/dialogue. There are some techniques you can use to give yourself some time to think about what you are
going to say. These are also the strategies to expand what you are saying. Here, we will try not to focus on information only.
Instead, we’ll give importance to communication.
These are the strategies you need for effective conversation/dialogue.
Examples
Strategies
Repair breakdowns “Could you repeat the question, please?”
“Sorry, I didn’t hear what you said. Could you repeat? I’m a bit
nervous.”
“Pardon? Come again?”
Repeat the question “...Ummm. What’s my favorite food? Well…
Express lack of a clear opinion “I’m afraid I don’t know much about it.”
Acknowledge other’s ideas/opinions “Hmm.. I see your point.”
Clarifying “Do you mean...?”
“So are you saying that...?”
Active listening/Summarizing “Okay, so Maria, you think that ... and Jose, you said that...”
“Someone mentioned that...”
Backchannelling - is a way of showing a speaker I see, yes, OK and uhu.
that you are following what they are saying and
understand, often through interjections.
III. LEARNING COMPETENCY: Employ a variety of strategies for effective interpersonal communication (Interview,
Dialogue, Conversation) EN70L-I-b1.14;
Learning Objectives: At the end of this module, you should be able to:
a. Discuss the variety of strategies for effective interpersonal communication;
b. Apply the strategies to create an effective conversation or dialogue, and;
c. Use appropriate responses to complete a conversation or dialogue.
(April 8, 2024) Task 1. Direction: Create a conversation about the topic or situation given below. Use
strategies to repair communication breakdown.
Topic: Favorite Online gaming.
S1: What’s your favorite online game?
S2: __________________________________________ Example: Tiktok challenge online.
S1: How much screen time do you spend on playing that game? S2: S1: Have you created Tiktok videos?
__________________________________________ S2: Umm. Have I done Tiktok?
S1: __________________________________________ S1: Yes. Have you?
S2: __________________________________________ S2: Of course. Actually, I have a done a
Situation 2: Favorite Movie or Book video compilation?
S1: __________________________________________
S2: __________________________________________
S1: __________________________________________
(April 10, 2024) Task 2. Complete Me. Direction: Read the scenario below and supply words to complete the
conversation. Choose only the appropriate words in the box for your answers.
Scene : Tom is having a job interview. Sarah is asking her questions about his work history.
College Job In charge of Before worked
Sarah: So Tom, tell me about your current ________________________?
Tom: Sure. I work for ABC chemicals. I’m____________________ international sales.
Sarah: So, how long have you ________________there?
Tom: Um, I’ve worked at ABC since 2010.
Sarah: Ok. Where did you work___________________?
Tom: I worked for Tenant Research. I was a Junior Analyst. I worked there for five years.
Sarah: Was that your first job?
Tom: Yes, it was.
Sarah: That’s fine. Thank you.
(April 10, 2024) Task 3. Rearrange Me. Direction: Study the dialogue below. Arrange the jumbled words to
form a clear conversation.
Example: Amy: Billy/Hi ? Hi, Billy?
Billy: Hello/are/you?/ how _____________________________
Amy: I/fine/am _____________________________
Billy: you/Did/get/modules?/your _____________________________
Amy: just/yesterday/Yes,/ about /How/you? _____________________________
Billy: yet,/Not/I am/so/now/busy _____________________________
Amy: you/But,/have/it/to get ______________________________
Billy: Sure,/I am/waiting/ ______________________________
Amy: just/to finish/work/my ______________________________
Billy: you around./Ok,/see thanks/Sure,/for your/ concern. __________________________
Congratulations!
You’re done with the first lesson. Be ready for another adventure of learning .
Lesson 2: Strategies used in Conducting an Effective Interview
INTERVIEW STRATEGIES:
Start Easy - Make your interviewee comfortable/relaxed and start with short, simple questions.
Ask the right questions - Use open-ended questions and prompts. Avoid leading questions.
Have a Conversation - Do not read a question from a page as it interrupts the flow of conversation and seems artificial.
Find an anecdote (small story) to illustrate your point for example “Tell me about a time when.”
Pay attention to details - write down important details—spelling, address, ages, and statistics. Double-check the
information.
DURING PREPARATION
Preparation for interviewing is very important. It requires both a friendly manner and a careful preparation. A formal interview
can be requested through a phone call, letter or in person.
Here is a checklist of the important things you need to discuss with your interviewee before the interview.
Before the Interview Checklist
Purpose of the interview and location
Time and length of time needed for the interview.
Research the subject in which the interview should be discussed.
Find out as much as possible about the person being interviewed.
Part of the preparation phase consists of forming questions. Good questions are the key to successful interviewing and
take careful planning.
Always remember that the questions should be written in advance.
If the information desired involves detailed facts, a list of questions could be given to the person prior to the interview.
HOW TO WRITE EFFECTIVE QUESTIONS
As a good interviewer, you need to be selective with the questions you have because not all questions are effective during
an interview.
INEFFECTIVE/NEED TO AVOID QUESTIONS
EFFECTIVE QUESTIONS
A. Open-ended Questions - they are designed to encourage A. Closed-ended questions like Yes/No questions.
the interviewee to share experiences, emotions, attitude Do you have a pet?
or opinions. Do you like it?
B. Usually begins with the 5 Ws (What, When, Where, Why or those that have a limited set of answers such as (A, B,
and How) C, D or All of the Above)
Example: What would happen if you... Which color do you like, pink, green, violet or
What do you think about... orange?
What would you do ... Which food do you prefer? Local or foreign food?
How did you... B. Leading questions : Could result to misleading
In what way... assumption or conclusion
Why do you think so? Do you get along with your parents? - hints that
maybe they are not getting along well.
C. Nosy questions : How often do you take a bath?
D. Obvious questions : What color is your hair?
DURING THE INTERVIEW
This checklist will be your guide during the interview. CHECKLIST
Introduce yourself and state the purpose of your interview.
If you want to record the interview, ask permission to use it from the person being interviewed.
Have your questions written down so that you can stay with the topic.
Phrase questions carefully.
Listen carefully. Ask politely for more details when necessary.
Take notes during the interview.
Be courteous.
Find an appropriate way to end the interview when the allotted time has been reached.
Thank the person for the interview and the information.
III. Learning Objectives: At the end of this module, you should be able to:
a. Explain what an interview is;
b. Distinguish strategies used in the interview, and;
c. Employ strategies for an effective interview.
(April 11, 2024) Task 1: Write the things that you need to do during preparation for an interview. Your task is to write
the sentences on its corresponding column. If the sentence/phrase is a good one, write it under the Effective Column,
but if the sentence/phrase needs to be avoided, write it under the Ineffective Column.
EFFECTIVE INEFFECTIVE
1. 1.
2. 2.
3. 3.
4. 4.
5. 5.
How did you know about him? Tell me more about yourself.
In what way... Are you a stalker?
Do you take a bath? Which color do you like? Pink, blue or red?
Which one do you like, pizza or spaghetti? Do you have black hair?
What Filipino trait do you admire most? Why? Tell me why...
(April 12, 2024) Task 2: Prepare and Conduct an Interview. At this point, you are going to practice what you
have learned from our lesson. This time, you have to interview your family member about how the extreme heat/El Nino
impacts his/her views in life. You may audiotape or record the interview. Be sure to take down notes.
PLANNING AN INTERVIEW
Interviewer: __________________________________ Purpose of the Interview: The purpose of this interview is to
Interviewee: __________________________________
Possible Questions
Criteria for effective questions:
Are open-ended interesting ideas
Based on background information related topics only
Possible Questions: Answers:
1. 1.
2. 2.
3. 3.
4. 4.
5. 5.
IV. ASSESSMENT: Select the best answer to each question by encircling the letter of your choice. (April 12, 2024)
1. _______________ is a way of showing a speaker that you are following what they are saying and understand,
often through interjections. A. summarizing C. backchanneling
B. clarifying D. repeating questions
2. ________________is the use of words to express yourself.
A. non-verbal communication C. verbal communication
B. interpersonal communication D. open-ended questions
3. Non-verbal communication is the transfer of information through the use of _____________.
A. words C. body language
B. sounds D. idiomatic expressions
4. These questions encourage the interviewee to share experiences, emotions, attitude or opinions.
A. close-ended questions C. nosy questions
B. open-ended questions D. obvious questions
5. The following are examples of open-ended questions except;
A. What do you think? C. How did you do?
B. What would you do? D. Do you like it?
6. Yes or No questions are considered as ________________ kind of questions
A. leading B. nosy C. obvious D. close-ended
7. Here are some of the interview strategies, EXCEPT. A. start easy C. have a conversation
B. ask the right questions D. use close-ended questions
8. Nena plans to interview her teacher for her school project. Below are the things Nena should do before the
interview except; A. request for a formal interview through phone or email
B. discuss the purpose of the interview
C. inform the interviewee about the time needed for the interview
D. prepare obvious and nosy questions
9. John wants to prepare effective questions for his upcoming interview. He wondered which of the following is not
an effective one. A. What do you think about...? C. In what way...?
B. Do you like teaching? D. Why do you think so?
10. During the interview, John needs to remember some helpful guides. Which of the following should John
disregard? A. Prepare properly
B. Introduce oneself and state the purpose of the interview.
C. Ask close ended questions to prompt the interview
References: English—Grade 7, Alternative Delivery Mode, Quarter 4, First Edition, 2020 English—Grade 7, ,Quarter 4,
Department of Education SOCCSKSARGEN Region Department of Education Region IX
Prepared by: Checked: Noted:
GLEAN FORD O. GALVINEZ WILMA C. ALIDO ESERLITA C.
TANGIAN
Teacher I Master Teacher II, Eng. Dept Head Teacher I, Eng. Dept.
Approved:
JULIE L. DOLIENTE
School Principal II