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Organizing and Delegation in Management

The document discusses organizing as the second key management function after planning. It explains the characteristics, process, and types of organizing. The document also defines delegation as providing employees with a job and authority to make decisions on steps to achieve objectives while offering support and training.

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Keith Bumaat
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0% found this document useful (0 votes)
51 views4 pages

Organizing and Delegation in Management

The document discusses organizing as the second key management function after planning. It explains the characteristics, process, and types of organizing. The document also defines delegation as providing employees with a job and authority to make decisions on steps to achieve objectives while offering support and training.

Uploaded by

Keith Bumaat
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

TAGBILARAN CITY COLLEGE

College of Business and Industry


Tagbilaran City, Bohol

Course Code ABM104 Instructor Emily C. Tabigue


Charwen Namocatcat
Course Title Organization and Email [Link]@[Link]
Management [Link]@[Link]
Course Credits 3 Contact Number 0963-001-7912
0927-970-6415
Course Bridging Consultation Hours
Classification
Pre-Requisite(s) Consultation TCC Faculty Office
Venue

Learning Module 4: Organizing


Duration of Delivery: March 4 - 8, 2024
Due Date of Deliverables: March 08, 2024

Module 4 – Organizing

Learning Outcomes:
 Explain the characteristics of Organizing, meaning and
its purpose.
 Identify the delegation Process.
Organizing is the second
key management function, after planning, which
coordinates human efforts, arranges resources and
incorporates the two in such a way which helps in
the achievement of objectives. It involves deciding
the ways and means with which the plans can be
implemented.

It entails defining jobs and working relationships,


assigning different tasks associated with the plans,
arranging and allocating resources, design a
structure which distinguishes duties, responsibilities
and authorities, scheduling activities, in order to
maintain smoothness and effectiveness in
operations.

Characteristics of Organizing:

Division of Labor: Work is assigned to the employee


who is specialized in that work.

Coordination: Different members of the organization are


given different tasks to perform when all the tasks are put
together logically and sequentially, it results in the
objectives, so coordination is required.

Objectives: Objectives need to be specifically defined.

Authority-Responsibility Structure: For an effective


authority responsibility structure, the position of each
manager and executive is specified, as per the degree of
the authority and responsibility assigned to them, while
performing the duties.

Communication: The techniques flow and importance of


communication must be known to all the members.
Process of Organizing:

1. Identification and division of work: Organizing


process begins with identifying the work and dividing
them as per the plans. Basically, the work is classified
into different manageable activities, to avoid
redundancy, and sharing of work is encouraged.
2. Departmentalization: After classifying the work into
different activities, the activities having a similar nature
are grouped together. This process is called as
departmentalization which facilitates specialization and
forms the basis for creating departments.
3. Assignment of the task: After the formation of
departments, employees are placed in different
departments under a manager, called as a departmental
manager. Thereafter, employees are assigned the jobs
as per their skills, qualifications and competencies. For
the effectiveness of the performance, the manager
must ensure that there is a proper match between the
job and the incumbent, i.e. the right person has to be
placed at the right job.
4. Establishment of organizational hierarchy:
Deployment of work is not all, the employees must be
aware of whom they have to report and who can give
them orders. Hence, work relationships need to be
established clearly, which helps in the creation of a
hierarchical structure of the organization.
5. Provision of resources to the members:
Arrangement and deployment of resources such as
money, materials, supplies, and machine, etc. which are
important to carry out day to day operations of the
organization.
6. Coordination of efforts and scheduling of
activities: The final step to this process is the
coordination of efforts and scheduling the activities in a
logical and systematic manner so that the common
objectives can be achieved effectively.

 Types of Organizational Structure:



Simple Organizational Structure – A
simple organizational structure is the most basic structure
ad is applicable to small business where majority of the
power and decision making rest on the owner.

Functional Structure – emphasizes


hierarchy and specialization among departments. A
functional organizational structure enables a company to
establish clear professional’s identities among its
employee, since they are given positions and ranks in line
with their expertise or specialization. This structure,
however may also bring about competition among
employees assigned to departments.

 Delegation - Delegation is providing employees


with a job to do within basic parameters and giving
them the authority to make their own decisions on what
steps to take to achieve the objective. Offer support
and training as necessary, but allow your team
members a degree of autonomy and ownership if you
really want to benefit.
 Delegation is commonly defined as the shifting
of authority and responsibility for particular functions,
tasks or decisions from one person (usually a leader or
manager) to another.
 To appoint as one's representative to assign
responsibility or authority.
From a management perspective, delegation
occurs when a manager assigns specific tasks to their
employees. By delegating those tasks to team members,
managers free up time to focus on higher-value activities
while also keeping employees engaged with greater
autonomy

 Delegation Process:
1. Choose an appropriate task: Split your upcoming
tasks into four categories: urgent and important, non-
urgent and important, urgent and non-important, non-
urgent and non-important.
2. Choosing an appropriate person: Ask questions like:
Which tasks can team members do as well or better than
me? Which tasks will develop individuals? Which tasks are
routine, which tasks will appeal to team members?
3. Setting objectives Set clear objectives that are specific,
measurable, agreed, realistic, and time-bound. They can
also be exciting and rewarding. Think about all the
information the person will need. Answer: who? what?
when? how? Make sure the necessary authority is given and all the necessary resources are available.
4. Implement delegation Brief the team member on their objectives and gain their commitment to the
task. Ask open questions to check their understanding and their commitment. Ask them how they feel and
how they think they might approach the task.
5. Monitor delegation Keep track of progress. This can be through regular agreed reviews or through
informal chats. Make sure you are available to support the team member.
6. Review and evaluate Give feedback on performance. Constructive feedback is vital for the development
of your team and feedback sessions should be handled sensitively using a coaching model like GROW.

 Elements of Delegation:

Responsibility: The responsibility means, assigning


the work to an individual.

Authority: To fulfil the responsibility, certain authority


is delegated to the subordinate. Authority means the power to take
decisions.
Accountability: Accountability means, to check
whether the subordinates are performing their responsibilities in an
expected manner or not. The Accountability cannot be delegated which
means, in the case of non-completion of the task, the manager will
only be held responsible for it, not the subordinates.

Common questions

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The main characteristics of organizing in management include Division of Labor, Coordination, Clear Objectives, Authority-Responsibility Structure, and Effective Communication. Division of Labor ensures that specialized employees handle specific tasks, leading to efficiency. Coordination among various tasks ensures that all efforts align towards the organizational goals, preventing redundancy. Clear Objectives provide a specific goal for the organization to aim for. The Authority-Responsibility Structure delineates the power and responsibilities, ensuring accountability and streamlined operations. Effective Communication facilitates the flow of information necessary for cohesive functionality .

The process of organizing facilitates effective implementation of plans by systematically identifying and dividing work, departmentalizing activities, assigning tasks, and establishing an organizational hierarchy. Initially, work is classified into manageable activities to avoid redundancy, and efforts are shared among specialized employees. Departmentalization groups similar tasks, enhancing specialization. Tasks are assigned based on skills and qualifications, ensuring a match between jobs and employees. Establishing a clear hierarchy helps in defining reporting lines and authority, thus maintaining order. Furthermore, resources are provisioned to ensure day-to-day operations are efficient. Coordination of efforts and scheduling leads to logical operations in achieving common objectives .

Communication plays a pivotal role in establishing and maintaining an efficient organizational hierarchy. It ensures that all members are aware of whom they report to and understand the flow of authority and responsibilities. Effective downward communication from leaders provides guidance and clarity on duties and expectations, while upward communication allows feedback and concerns to reach decision-makers. This bidirectional flow of information ensures that operations are aligned with objectives, reducing misunderstandings and inefficiencies within the hierarchy .

Departmentalization enhances specialization by grouping activities of a similar nature, allowing departments to develop focused expertise in their respective areas. This specialization means that each department can concentrate on refining processes, improving skills, and optimizing resources specific to their tasks. As departments operate more effectively within their specialized domains, the overall efficiency of the organization increases, with reduced redundancy and clearer accountability. This structured approach aids in achieving organizational objectives through improved coordination and expertise in each area .

The purpose of establishing an organizational hierarchy is to define clear lines of authority and responsibility within an organization, facilitating structured communication and efficient workflow. A well-defined hierarchy clarifies who makes decisions, whom employees report to, and how tasks are delegated. This reduces ambiguity, ensures accountability, and helps align individual tasks with organizational goals. A hierarchy also influences the flow of information, since decisions and directives are communicated through established channels, ensuring consistency and coordination in workflow .

Providing resources is crucial in the organizing process as it ensures that organizational members have the necessary tools to perform their tasks effectively. Resources such as money, materials, supplies, and machinery are foundational to executing day-to-day operations. Without them, even well-organized structures and plans can falter, impacting productivity and the achievement of organizational goals. Resource provision enables members to operate efficiently and is a fundamental step in maintaining operational smoothness and effectiveness .

A simple organizational structure is characterized by minimal hierarchy with decision-making concentrated at the top, often with the owner or a small group of people, which makes it suitable for small businesses due to its flexibility and simplicity. It allows for quick decision-making but may limit specialization. On the other hand, a functional structure is more hierarchical and divides the organization into departments based on specialization. This can enhance professional identity and expertise but may lead to inter-departmental competition and slower decision-making processes due to its complexity. The functional structure supports growth and scalability better than a simple structure, which might lack clarity as organizations expand .

Managers can ensure a proper match between jobs and employees by evaluating each employee's skills, qualifications, and competencies against the tasks that need to be performed. This involves understanding the specific requirements of each job and assessing the potential and current capabilities of employees to fulfill these requirements. Additionally, managers should consider employees' interests and motivations, which can influence performance and engagement. Regular reviews and feedback sessions help in adjusting and optimizing job assignments to ensure the best fit over time .

Delegation is a critical management process that involves assigning responsibility and authority to subordinates while retaining accountability. It includes several steps: choosing appropriate tasks, selecting suitable personnel, setting clear objectives, implementing the delegation, and monitoring progress. By delegating, managers focus on higher-value activities and foster employee development and autonomy. This process not only improves efficiency but also enhances employee engagement as they undertake tasks within given parameters and decision-making authority. Delegation is significant as it allows for work distribution according to expertise, encourages skill development, and increases operational capacity of the organization .

Effective delegation allows managers to transfer operational tasks to subordinates, freeing up their time to focus on strategic activities. By assigning specific tasks based on subordinate skills and ensuring they have the required authority and resources, managers can concentrate on long-term planning, innovation, and decision-making that have a broader impact on the organization. Delegation also encourages subordinates to grow into their roles, ultimately strengthening the team's overall capability to handle complex tasks autonomously .

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