REGISTER OF RISKS and OPPORTUNITIES ISSUE 02 DATE: 09.07.
18 SOLO RAIL SOLUTIONS
Risk Factor = Prob x Impact
Residual Risk = Probability x Residual Impact
RISK REGISTER RISK TREATMENT Opportunity
Risk ID Interested Parties Process Threat Probability Impact Risk Factor Strategy Mitigation Responsbility Mitigated Probality Mitigated Impact Residual Risk Risk Value Where Applicable
Clear and concise purchase orders submitted
1 Materials Ordered Incorrectly 2 3 6 Mitigate to supplier.
Purchasing Manager 1 3 3 Low
Suppliers
Customers Procurement of Materials Suppliers monitored for performance, and Customer Services
2 Delivery of order is late or incorrect 2 3 6 Mitigate 2 3 6 Medium
Carriers action taken. Manager
List of approved suppliers, multiple suppliers Customer Services
3 Supplier goes out of business 1 4 4 Mitigate 1 2 2 Low
for each material where possible Manager
Delivery notes checked and accepted against Manufacturing
4 Goods accepted when not ordered 1 1 1 Mitigate 1 1 1 Low
PO Manager
Suppliers
Goods checked for quality against Manufacturing
5 Customers Receipt of Goods Goods of inferior quality 2 4 8 Mitigate 2 3 6 Medium
specification and acceptance parameters Manager
Carriers
Goods checked against PO specification and Manufacturing
6 Goods are incorrect 2 4 8 Mitigate 2 3 6 Medium
acceptance parameters. Manager
Contract review completed prior to order Customer Services
7 Staff not available to fulfil customer order 1 3 3 Mitigate 1 2 2 Low Promote Regular Contract Reviews with Customers
acceptance Manager
Sales and Customer Customer enquiry misunderstood or not Contract review completed prior to order Customer Services
8 Customers 1 4 4 Mitigate 1 2 2 Low
Ordering understood acceptance Manager
Unable to deliver on customer specified Manufacturing
9 2 4 8 Mitigate Production planned by Scheduler 1 4 4 Low
delivery date Manager
Customer Services
10 Customer property is damaged 2 4 8 Mitigate Care to be taken 2 4 8 Medium
Customers Service Delivery to Manager
Company Stakeholders Customer Regular Customer meetings and/or Customer Services
11 Customer refuses to accept 2 5 10 Mitigate 2 4 8 Medium
Communications Manager
Complaints are logged on a register and dealt Customer Services
Customers with by relevant persons Manager
12 Company Stakeholders Customer Feedback Customer Complaints not dealt with 1 4 4 Mitigate 1 4 4 Low
Certification Bodies Management review deals with review of
Management Team Conduct Adhoc Management Review as required.
complaints, and assesses root causes/trends
Personnel are unaware of their Responsibilities documented and
13 1 3 3 Mitigate Management Team 1 2 2 Low
Allocation of responsibilities. communicated.
Employees
responsibilities Communication and reporting Organisation chart, Job Descriptions in
14 1 3 3 Mitigate HR Manager 1 2 2 Low
structure not clear effect
Knowledge gaps make key personnel Training and skills matrix identifies skills Manufacturing
15 3 3 9 Mitigate 1 3 3 Low
indespensible and knowledge shortages. Manager
Employees
Employee competence employees not trained prior to Induction training provided to all, before Manufacturing
16 Government Bodies 3 3 9 Mitigate 1 3 3 Low
and knowledge commencement of work commencement of work. Manager
Customers
employees not trained prior to Conformation of eligibility to work Manufacturing
17 3 3 9 Mitigate 1 3 3 Low
commencement of work obtained Manager
Auditor not competent or independent of External consultancy is utilised for this Management Review on regular basis, the possibility for inter-site
18 Company Stakeholders 1 3 3 Mitigate 1 2 2 Low
processes being audited purpose. Representative person/process to potentially reduce cost.
Employees Internal Audit
Certification Bodies Management
19 Audits not planned, and run late 1 4 4 Mitigate Audit planner in effect. 1 2 2 Low
Representative
Not all areas of the management Management
20 1 4 4 Mitigate Agenda is pre-determined and consistent 1 2 2 Low
Company Stakeholders system are reviewed. Representative
Management Review
Certification Bodies There is no useful output from Agenda is followed and minutes are Management
21 1 5 5 Mitigate 1 2 2 Low
management review processes produced. Representative
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REGISTER OF RISKS and OPPORTUNITIES ISSUE 02 DATE: 09.07.18 SOLO RAIL SOLUTIONS
Documents not controlled, or control Generic format used across document Management
22 2 4 8 Mitigate 2 2 4 Low
is lost types. Representative
Documents not controlled, or control Management
23 2 4 8 Mitigate Date, issue and reference number given. 2 2 4 Low
Customers is lost Representative
Suppliers
Control of Documented System and Computer back-ups
24 Company Stakeholders Loss of electronic data 1 5 5 Mitigate 3rd Party IT 1 2 2 Low
Information completed regularly
Certification Bodies
Legislative Bodies
Work instructions produced by client in
Information not communicated or Manufacturing Potential Sales and Marketing Opportunities available
25 2 4 8 Mitigate communication with Account Managers 2 2 4 Low
available at point of use. Manager during process
and made available to others.
All premises are of suitable/appropriate
Employees Inappropriate for production and
26 Premises 1 5 5 Mitigate size and design to facilitate production Senior Management 1 1 1 Low
Company Stakeholders servcie provision
and administrative functions
Suitable tools and equipment for
Employees Unsuitable equipment for the assembly, servicing, maintenance and
27 Equipment 1 5 5 Mitigate Senior Management 1 1 1 Low
Company Stakeholders production and/or maintainance moving products without damaging
them.
Remain aware of technological issues and advances,
and make
Suitably comprehensive IT system
well-reasoned, informed and balanced decisions in
Employees IT Systems Inability to create quotes, take sales, allowing employees to record, quote,
28 1 5 5 Mitigate Senior Management 1 2 2 Low respect of the technology we embrace to develop and
Company Stakeholders Technology manage production process, and track product movement
enhance our business.
within project lifecycle.
Particularly with respect to any new developments
within the packaging Industry
We need to remain aware of the
competition and ensure that we offer
a superior service, level of support Through Social Media, Press, Corporate
29 Company Stakeholders Competition 4 4 16 Mitigate Senior Management 2 4 8 Medium Improve Social Media standing , Marketing
and benefit that is a better, preferable events, seminars etc
option to that offered by the
competition.
We need to maintain an awareness of
market trends, to enable informed
decision making on changes to our
Customer retention and lack of new
service level agreements related to
30 Company Stakeholders Market trends sales. Left behin in respect of 2 4 8 Mitigate Senior Management 2 3 6 Low
movements in the market.
movements in the market.
Data analysis is used to identify patterns
and trends to facilitate resource
planning.
The landlords of the new site are aware
Environment
of the processes and working
Noise
environment of the operation. Senior Management
32 Neighbours Operational Hours Potential for Complaints 2 3 6 Mitigate 2 3 4 Low
It is the landlords responsibility to advise New Site Landlords
Delivery / Collection
potential neighbours of our operational
Vehicles
processes
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