S/4HANA Cloud Make-to-Order Process
Uploaded by
rajtilak.ukirdeS/4HANA Cloud Make-to-Order Process
Uploaded by
rajtilak.ukirdeS/4HANA Cloud: Make to Order
Scenario ID: 13045
Last Update: May 7, 2019
S/4HANA CLOUD: MAKE TO ORDER
S/4HANA Cloud: Make to Order
1. DEMO SCRIPT OVERVIEW ...................................................................................................................... 3
1.1. Highlights ............................................................................................................................................... 3
1.2. Why SAP? ............................................................................................................................................... 3
1.3. Story ........................................................................................................................................................ 3
2. SYSTEM ACCESS INFORMATION .......................................................................................................... 4
3. MTO PRE REQUISITE ............................................................................................................................... 7
4. SALES QUOTATION ............................................................................................................................... 14
5. SALES ORDER WITH REF. TO FOLLOW-ON QUOTATION ................................................................ 32
6. CREATE INVOICE, SEND DOWN PAYMENT REQUEST TO CUSTOMER.......................................... 44
7. POST CUSTOMER DOWN PAYMENT ................................................................................................... 52
8. MONITOR MATERIAL COVERAGE ....................................................................................................... 58
9. MATERIAL REQUIREMENTS PLANNING FOR SALES ORDER ......................................................... 61
10. MANUFACTURING CYCLE .................................................................................................................. 63
11. DELIVERY PROCESSING ..................................................................................................................... 85
12. RELEASE BILLING ............................................................................................................................... 91
13. CREATE MILESTONE INVOICE, AND SEND PAYMENT REQUEST TO CUSTOMER ..................... 95
14. POST MILESTONE INVOICE .............................................................................................................. 104
15. CREATE CLOSING INVOICE AND SEND CLOSING PAYMENT REQUEST CUSTOMER ............. 109
16. CLOSING INVOICE.............................................................................................................................. 117
17. PROJECT 20190417152119 ................................................................................................................ 121
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1. DEMO SCRIPT OVERVIEW
1.1. Highlights
This demo illustrates the process of incoming request from customer and a quotation is created in the
system. Once quote is approved by customer, a sales order is created referencing the quotation. The
customer is requested for down payment after creation of sales order to facilitate the production of this
customer specific product. The production process is triggered by the MRP run. Once the product is
produced, it is deliver to customer and is invoiced.
1.2. Why SAP?
• This scope item describes the complete process sequence for a standard sales process (Make-to-
Order) with a customer.
• The business process encompasses all steps from the customer quotation to the clearing of a
customer account after payment received.
1.3. Story
Scott is a customer fulfillment manager at Velotics Bikes- manufacture of custom bicycles- and looking for
complete process from customer order to payment received by customer. His responsibilities also include the
managing of the production of bicycles as per customer specification. His team is constantly having problems
with price difference between quotation and actual sales order price. Also, they don’t have any visibility
related to down payment requested from customer and actual amount received as down payment. There is
no visibility of which production order is near to completion etc.
Velotics implemented S/4HANA about 6 months ago, which has helped Scott team in getting all the
necessary analytics on their fingertips. Now as Sales order is getting created w.r.t. quote, there is no
difference between what committed to customer versus actual as per in Sales Order. The Down payment
request can be created after the creation of sales order and monitor the payment received by customer. All
the subsequent documents including production order created after sales order are available at one place
and can be displayed at any time.
With S/4HANA Scott and his team now have full visibility into sales, customer down payment, production
orders details, delivery, final invoice to customer and payment receipt. This has increase their productivity
drastically.
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2. System Access Information
This demo scenario can be showcased in an S/4HANA Public Cloud tenant established for demo purposes.
Please find the access details below.
2.1 SAP INTERNAL
Please find the tenant access details in the Demo Library.
Predefined Demo User & Password
User: MRPUSERTOP
Password: Welcome1
2.2 PARTNERS
Be aware that partners do not have access to any online demo environment / tenant. If an offline demo is
available for the script, it will be available under the Supporting Documentation of the demo script in the
demo store. Please use the offline demo for your customer presentations.
Master Data, Organizational Data, and Other Data
Data Sample Value Details Comments
Material FG226 FIN226,MTO,PD,Batch-
Fifo,SerialNo
Material SG21 SG21
Material SG22 SEMI22,PD,Phantom
Material SG25 SEMI25,PD,ExternalPr
ocurement
Material SG224 SEMI224,MTO,PD,Subas
sembly
Material RM16 RAW16,PD
Material RM17 RAW17,PD
Material RM18 RAW18,PD
Material RM20 RAW20,PD
Material RM27 RAW27,PD,PackagingBo
x
Material RM18 RAW18,PD
Material RM122 RAW122,PD,Batch-
Fifo,ProcureImport
Material RM124 RAW124,VB,Consumptio
n,FixedBin
Material RM128 RAW128,PD,Consignmen
t
Customer 17100001 If you want to use
this scope item
without a credit
limit check, use the
sold-to-party
17100001.
Customer 17100005 If you want to use
this scope item with
a credit limit
check, use the sold-
to-party 17100005 .
Plant 1710 Plant 1 US
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Data Sample Value Details Comments
Storage Location 171A Std. storage 1
Storage Location 171B Std. storage 2
Shipping Point 1710
Sales organization: 1710
Distribution 10
channel:
Division: 00
Bill of Material Structure SG224
This overview shows the bill of material structure and the usage of each component if you have activated all
optional enhancements.
Material Level Material Type Unit Characteristic
of Material
SG224 0 SEMI PC Semifinished
Good Repetitive
Manuf.
RM124 1 RAW PC Raw Material
Bill of Material FG226
This overview shows the bill of material structure and the usage of each component if you have activated all
optional enhancements.
Material Level Material Unit Characterist Optional
Type ic of Enhancements
Material
FG226 0 FERT PC Finished Good Batch
for MT0 processing
processing for Finished
with batch Good
and serial optionally
number
processing
SG21 1 SEMI PC SF Repetitive
Manufacturing
RM12 2 RAW PC External Initial Stock
procured Posting
SG22 1 SEMI PC SF, Phantom Initial Stock
Assembly Posting
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Material Level Material Unit Characterist Optional
Type ic of Enhancements
Material
RM16 2 RAW PC External Initial Stock
procured Posting
RM17 2 RAW PC External Initial Stock
procured Posting
RM18 2 RAW PC External Initial Stock
procured Posting
RM120 1 RAW PC External Initial Stock
procured Posting
RM122 1 RAW PC External Initial Stock
procured with Posting
Batch
Management
(FIFO-
Strategy)
RM128 1 RAW PC External Initial Stock
procured with Posting
Consignment
Processing
SG25 1 SEMI PC SF Ext. Initial Stock
Procurement Posting
SG224 1 SEMI PC Internal
production of
subassembly
(MTO
strategy)
RM20 1 RAW RAW External Initial Stock
procured Posting
RM27 1 RAW PC External Initial Stock
procured, Posting
Packaging Box
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3. MTO Pre Requisite
Explanation Screenshot
1. Enter MRPUSERTOP in the
User Name text field.
2. Enter Welcome1 in the
Password text field.
3. Click .
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Explanation Screenshot
4. Click .
5. Click .
6. Click .
7. Click .
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Explanation Screenshot
8. Click .
9. Click .
10. Enter FG226 in the Material
text field.
11. Click .
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Explanation Screenshot
12. Enter 100 in the Qty Unit of
Entry text field.
13. Click .
14. Scroll Mouse wheel down to
bring the screen to desired
location
15. Enter 1710 in the Plant text
field.
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Explanation Screenshot
16. Enter 171B in the Storage
Location text field.
17. Please press Enter.
18. Click .
19. Click .
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Explanation Screenshot
20. Scroll Mouse wheel down to
bring the screen to desired
location
21. Click .
22. Scroll Mouse wheel up to bring
the screen to desired location
23. Click .
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Explanation Screenshot
24. Click .
25. Click .
26. Click .
Material document posted
27. Click .
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4. Sales Quotation
Explanation Screenshot
1. Click .
2. Scroll Mouse wheel down to
bring the screen to desired
location
3. Click .
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Explanation Screenshot
4. Click .
5. Click .
6. Enter CBMQ in the Quotation
Type text field.
7. Enter 1710 in the Sales
Organization text field.
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Explanation Screenshot
8. Enter 10 in the Distribution
Channel text field.
9. Enter 00 in the Division text
field.
10. Click .
11. Enter 17100001 in the Sold To
party text field.
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Explanation Screenshot
12. Enter 17100001 in the Ship To
Party text field.
13. Enter 1122 in the Cust
Reference text field.
14. Click .
15. Click .
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Explanation Screenshot
16. Click .
17. Click .
18. Click .
19. Click .
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Explanation Screenshot
20. Enter FG226 in the Material
text field.
21. Enter 10 in the Order quantity
text field.
22. Click .
MTO Quotation saved
23. Click .
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Explanation Screenshot
24. Click .
25. Scroll Mouse wheel down to
bring the screen to desired
location
26. Click .
27. Click .
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Explanation Screenshot
28. Enter MTO Quotation
number in the Sales
Quotationtext field.
29. Click .
30. Click .
31. Click .
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Explanation Screenshot
On the Display MTO Quotation:
Overview Screen, choose More ->
Extras -> Output -> Header ->
Edit.
32. Click .
33. Click
34. Click
35. Click .
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Explanation Screenshot
36. Click
37. Click .
38. Click
39. Click .
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Explanation Screenshot
40. Click .
41. Click .
42. Click .
43. Click .
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Explanation Screenshot
44. Click .
45. Drop on .
46. Enter DPG4 in the Condition
Type text field.
47. Enter 10 in the Amount text
field.
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Explanation Screenshot
48. Click .
49. Click .
50. Click
51. Click .
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Explanation Screenshot
52. Click .
53. Select any document from the
list
54. Click .
55. Click
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Explanation Screenshot
56. Click .
57. Click .
58. Click .
59. Enter MTO Quotation
number in the Sales Quotation
text field.
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Explanation Screenshot
60. Click .
61. Click .
62. Click .
63. Click .
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Explanation Screenshot
64. Click
65. Click
66. Click .
67. Click
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Explanation Screenshot
68. Click .
69. Click
70. Click .
71. Click .
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5. Sales Order with Ref. to Follow-On
quotation
Explanation Screenshot
1. Click .
2. Click .
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Explanation Screenshot
3. Click .
4. Click .
5. Enter CBMO in the Order Type
text field.
6. Enter 1710 in the Sales
Organization text field.
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Explanation Screenshot
7. Click .
8. Enter MTO Quotation created in
previous section.
9. Click .
10. Enter 1122 in the
[Link] text field.
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Explanation Screenshot
11. Click .
12. Select Todays date
13. Click .
14. Scroll Mouse wheel down to
bring the screen to desired
location
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Explanation Screenshot
15. Click .
16. Enter Y009 in the DtDs text
field.
17. Enter 30 in the Bill Value text
field.
18. Enter YB01 in the DtDs text
field.
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Explanation Screenshot
19. Enter 40 in the Bill value text
field.
20. Enter Y008 in the DtDs text
field.
21. Please press Enter.
22. Click .
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Explanation Screenshot
23. Select Todays date
24. Click .
25. Please press Enter.
26. Click .
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Explanation Screenshot
27. Enter Today plus one month
date
28. Enter 0000000001 in the
Reference text field.
29. Please press Enter.
30. Click .
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Explanation Screenshot
31. Click .
32. Click .
MTO Standard Order created.
33. Click .
34. Enter sales order created in
previous step.
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Explanation Screenshot
35. Click .
36. Click on sales order number.
37. Click .
In the next steps we will display
the sales order document
38. Click .
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Explanation Screenshot
39. Click
40. Click
41. Click .
42. Click .
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Explanation Screenshot
43. Click .
44. Click
45. Click .
46. Click .
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6. Create Invoice, send Down Payment
Request to Customer
Explanation Screenshot
1. Click .
2. Click .
3. Click .
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Explanation Screenshot
4. Click .
Choose Billing Settings button in
bottom bar. There are four
settings, all of these settings to
should be ON. Enter Billing Data
before billing Separate Billing
Documents for each Billing Due
list item. Automatically post Billing
Documents Display Billing
Document after creation.
5. Click .
6. Select row with the sales order
created previously.
7. Click .
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Explanation Screenshot
8. Click .
9. Scroll Mouse wheel down to
bring the screen to desired
location
10. Click
.
11. Click .
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Explanation Screenshot
12. Select Todays date
13. Click .
14. Scroll Mouse wheel up to bring
the screen to desired location
15. Click .
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Explanation Screenshot
Here you can see the billing
document number created
16. Click .
17. Click .
18. Click .
19. Ener Billing document created
in previous step
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Explanation Screenshot
20. Click .
21. Click .
22. Click
23. Click .
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Explanation Screenshot
24. Click .
25. Double-click here .
26. Click
27. Click .
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Explanation Screenshot
28. Click .
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7. Post Customer Down Payment
Explanation Screenshot
We have received the down
payment from the customer. We
will now post it in the system.
1. Click .
2. Click .
3. Click .
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Explanation Screenshot
4. Click .
5. Click .
6. Enter 11001050 in the G/L
Account text field.
7. Enter 17100001 in the
Customer text field.
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Explanation Screenshot
8. Enter USBK1 in the House
Bank text field.
9. Enter USAC1 in the Account ID
text field.
10. Enter 95.45 in the Amount
text field.
11. Click .
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Explanation Screenshot
12. Scroll Mouse wheel down to
bring the screen to desired
location
13. Click .
14. Click .
15. Deselect 'Normal Open Items'
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Explanation Screenshot
16. Select 'Special G/L
Transactions'
17. Click .
In the Open Item (Quantity)
Standard, mark the relevant
Invoice and choose Clear.
18. Click .
19. Click .
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Explanation Screenshot
20. Click .
21. Click .
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8. Monitor Material Coverage
Explanation Screenshot
1. Click to open available
groups
2. Click
To monitor the materials (like
SG224), Click Open Monitor
Material Coverage Net/ Individual
SegmentsApp.
3. Click .
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Explanation Screenshot
4. Enter SG224 in the Search text
field.
In the Stock Availability column,
Green represents adequate
material coverage. Red indicates
material shortage. Hashed days
indicate weekends or non-working
days
5. Click .
6. Click .
7. Click .
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Explanation Screenshot
8. Scroll Mouse wheel down to
bring the screen to desired
location
Check and note down the PIR of
the material.
9. Click .
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9. Material Requirements Planning for Sales
Order
Explanation Screenshot
1. Click .
2. Click .
3. Click .
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Explanation Screenshot
4. Click .
5. Click .
6. Click .
Status changed from InProcess to
Finished
7. Click .
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10. Manufacturing Cycle
Explanation Screenshot
1. Click to open available
groups
2. Click
In this section convert planned
order of material FG226 to
production order
3. Click .
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Explanation Screenshot
4. Enter FG226 in the Search text
field.
5. Click .
6. Click .
7. Click .
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Explanation Screenshot
8. Click .
9. Click .
10. Click .
Production order created
11. Click .
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Explanation Screenshot
12. Click .
13. Click
.
In this section we release the
production order
14. Click .
15. Enter production order number
created in previous step.
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Explanation Screenshot
16. Click .
17. Click .
18. Click .
19. Click .
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Explanation Screenshot
20. Click to open available
groups
21. Click
22. Click .
23. Enter 000002 in the Profile
text field.
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Explanation Screenshot
24. Enter Production order number
created in previous step
25. Click .
26. Click .
27. Click .
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Explanation Screenshot
28. Click .
Some materials are batch
managed, for example: RM122,
Select relation line item and
choose Batch Determination.
29. Click .
30. Click
31. Click .
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Explanation Screenshot
32. Click
33. Click .
34. Click .
35. Click .
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Explanation Screenshot
36. Click .
37. Click .
38. Click
39. Click
.
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Explanation Screenshot
40. Enter production order number
created in previous step.
41. Enter 0010 in the Operation
text field.
42. Click .
43. Click .
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Explanation Screenshot
44. Enter 10 in the Yield text field.
45. Enter 30 in the setup text field.
46. Enter min in the Unit text field.
47. Enter 20 in the machine text
field.
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Explanation Screenshot
48. Click .
Repeat previous steps for
operation 0020, 0030
49. Enter 2000140 in the Order
text field.
50. Enter 0020 in the Operation
text field.
51. Click .
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Explanation Screenshot
52. Click .
53. Enter 10 in the Yield text field.
54. Enter 30 in the Activity 1 text
field.
55. Enter MIN in the Unit text field.
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Explanation Screenshot
56. Enter 20 in the Activity 3 text
field.
57. Enter MIN in the Unit text field.
58. Enter 20 in the Activity 3 text
field.
59. Enter MIN in the Unit text field.
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Explanation Screenshot
60. Click .
61. Enter 2000140 in the text
field.
62. Enter 0030 in the Operation
text field.
63. Click .
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Explanation Screenshot
64. Click .
65. Enter 10 in the Yield text field.
66. Enter 30 in the Activity 1 text
field.
67. Enter MIN in the Unit text field.
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Explanation Screenshot
68. Enter 20 in the Activity 2 text
field.
69. Enter MIN in the Unit text field.
70. Enter 20 in the Activity 3 text
field.
71. Enter MIN in the Unit text field.
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Explanation Screenshot
72. Click .
73. Enter 2000140 in the text
field.
74. Enter 0040 in the Operation
text field.
75. Click .
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Explanation Screenshot
76. Click .
77. Click .
Scroll Mouse wheel down to view
populated Yield, Setup, Machine
and Labor fields
78. Click .
79. Click .
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Explanation Screenshot
80. Click .
81. Enter order number here.
82. Scroll Mouse wheel down to
bring the screen to desired
location
83. Click .
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Explanation Screenshot
84. Click .
85. Click .
86. Click .
87. Click .
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11. Delivery processing
Explanation Screenshot
1. Click .to open available
groups
2. Scroll Mouse wheel down to
bring the screen to desired
location
3. Click
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Explanation Screenshot
4. Click
.
5. Enter 1710 in the Shipping
point text field.
6. Click .for selection date
7. Select scheduled date
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Explanation Screenshot
8. Enter sales order number
created in previous step (section
5)
9. Click .
10. Click .
11. Click .
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Explanation Screenshot
12. Click .to open available
groups
13. Scroll Mouse wheel down to
bring the screen to desired
location
14. Click
15. Click .
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Explanation Screenshot
16. Enter Delivery number created
in previous step.
17. Click .
18. Click .
19. Enter 10 in the Delivery Qty
text field.
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Explanation Screenshot
20. Click .
21. Click .
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12. Release Billing
Explanation Screenshot
1. Click .
2. Click .
In this section, we clear the block
and release the sales order.
3. Click .
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Explanation Screenshot
4. Enter Sales order number
created earlier.
5. Click .
6. Click .
7. Click .
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Explanation Screenshot
8. Double-click here .
9. Click .
10. Remove Billing block Y2 from
both the rows.
11. Remove Billing block Y2 from
both the rows.
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Explanation Screenshot
12. Click .
13. Click .
14. Click .
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13. Create milestone invoice, and send
payment request to customer
Explanation Screenshot
1. Click to open available
groups
2. Click .
3. Click .
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Explanation Screenshot
4. Click .
There are four settings, all of these
settings to should be ON. Enter
Billing Data before billing Separate
Billing Documents for each Billing
Due list item. Automatically post
Billing Documents Display Billing
Document after creation.
5. Click .
6. Click .
7. Click .
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Explanation Screenshot
8. Click .
9. Click .
10. Enter date as two months
advance.
Example: if today’s date is March
13th,2019, then enter May 13th,
2019 in this field
11. Select the row with sales order
number created by you.
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Explanation Screenshot
12. Click .
13. Click .
14. Click .
15. Click .
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Explanation Screenshot
16. Click .
17. Click .
18. Click .
19. Click .
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Explanation Screenshot
20. Click to open available
groups
21. Click .
22. Click .
23. Enter in the text field.
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Explanation Screenshot
24. Click .
25. Click .
26. Click .
27. Click
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Explanation Screenshot
28. Click .
29. Click
30. Click .
31. Click
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Explanation Screenshot
32. Click .
33. Click .
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14. Post Milestone Invoice
Explanation Screenshot
1. Click .
2. Click .
3. Click .
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Explanation Screenshot
4. Click .
5. Click .
6. Enter 11001050 in the G/L
Account text field.
7. Enter 17100001 in the
Customer text field.
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Explanation Screenshot
8. Enter USBK1 in the House
Bank text field.
9. Enter USAC1 in the Account ID
text field.
10. Enter 43.14 in the Amount
text field.
11. Click .
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Explanation Screenshot
12. Enter last billing document
created earlier (F2 billing type) in
search area.
13. Click .
14. Click .
15. Click .
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Explanation Screenshot
16. Click .
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15. Create Closing Invoice and send closing
payment request customer
Explanation Screenshot
1. Click to open available
groups
2. Click .
3. Click .
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Explanation Screenshot
4. Click .
5. Click .
6. Click .
7. Click .
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Explanation Screenshot
8. Click .
9. Enter 3months advance date
(Today + 90 days)
10. Select row of sales order
number created by you in earlier
step.
11. Click .
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Explanation Screenshot
12. Click .
13. Click .
14. Click .
15. Click .
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Explanation Screenshot
16. Click .
17. Click .
Note Down Invoice number
18. Drag .
19. Click to open available
groups
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Explanation Screenshot
20. Click .
21. Click .
22. Enter Billing document number
created in previous step
23. Click .
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Explanation Screenshot
24. Click .
25. Click
26. Click
27. Click .
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Explanation Screenshot
28. Click .
29. Click
30. Click .
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16. Closing Invoice
Explanation Screenshot
1. Click
2. Click .
3. Click .
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Explanation Screenshot
4. Click .
5. Click .
6. Enter 11001050 in the G/L
Account text field.
7. Enter 17100001 in the
Customer text field.
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Explanation Screenshot
8. Enter USBK1 in the House
Bank text field.
9. Enter USAC1 in the Account ID
text field.
10. Enter 207.88 in the text field.
11. Click .
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Explanation Screenshot
Enter Last billing document
number in search and hit enter
key.
12. Click .
13. Click .
14. Click .
15. Click .
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17. Project 20190417152119
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