Appearance Indicator Set Up the Network with a SIM Card Connecting to the router for Network Access
Prepare a nano-SIM card. Method 1:
* A local SIM card is recommended. Connect your device to the router via Wi-Fi. For the default Wi-Fi name (SSID) and
default Wi-Fi password, see the label attached to the bottom of the router.
mini-SIM (2FF) micro-SIM (3FF) nano-SIM (4FF)
WLAN
5G signal
4G signal
XXXXXXX SSID
Wi-Fi Wi-Fi Password
Open the SIM card slot at the bottom of the router and insert the SIM card XXXXXXX
Power button Power as shown in the following figure. XXXXXXX
WPS button XXXXXXX
LAN 1 / WAN
port
LAN 2 port
OnePlus Hub 5G Router Power port
Indicator Status Descriptions
Connect your router to a power source. The router then automatically Method 2:
powers on and searches for an available network. Connect your device to the router via a network cable. If your device requires a
White Strong signal
wired connection (e.g. a computer), connect it to a LAN port at the rear of the
router via a network cable.
5G/4G Yellow Medium signal
signal
indicator Red Weak signal
RESET button
SIM card not inserted, SIM card invalid,
Off
SIM card locked, or no signal
SIM card slot
White Wi-Fi normal
Wi-Fi
Blinking white WPS running/Mesh Searching
indicator
Off Wi-Fi turned off
White Router running
Power Wait until the power-on initialization ends. If the 4G or 5G indicator is on, the
indicator router has successfully connected to a network. If the 4G or 5G indicator
Off Router powered off does not turn on, refer to "FAQ" for troubleshooting.
Quick Start Guide
6. How do I choose between 5 GHz Wi-Fi and 2.4 GHz Wi-Fi?
Change the Passwords Mesh Networking FAQ
5 GHz Wi-Fi provides a faster data transmission speed with less interference.
However, 5 GHz Wi-Fi is not good at penetrating solid objects (such as walls and
To prevent others from connecting to your router without your consent, after the Method 2: Wired mesh networking 1 . How do I restore the router to factory settings? floors) compared to 2.4 GHz Wi-Fi. Your device must support the 5 GHz Wi-Fi
first connection, sign in to the Management Page, and follow the instructions to Complete the first three steps of method 1, and then use a network cable to Power on the router and wait until the indicators light up and are steady. Use a frequency band in order to use it.
change the router management password (used to sign in to the Management connect the LAN 2 port of the primary router to any port of the secondary pin to press and hold the RESET button at the bottom of the router for 3 You can switch to "Unified Band Settings" in "Wi-Fi Settings" on the Router
Page) and Wi-Fi password, as follows: router. seconds. Release the RESET button when the Wi-Fi indicator, 4G signal Management Page. 2.4 GHz and 5 GHz signals will be displayed as one Wi-Fi
Connect your mobile phone or computer to the router via Wi-Fi or a network Press the WPS button on the back of the primary router twice in 3 seconds. indicator, and 5G signal indicator flash 3 times quickly. The router will then start signal source. After a device connects to this Wi-Fi network, it will automatically
cable. The Wi-Fi indicator should flash white as wireless mesh networking begins. to be restored to factory settings. Once the router is restored to factory select the best Wi-Fi frequency band.
Log in to "[Link] on the browser to access the Management settings, all its parameters will be reset, and you will need to sign in to the
If the Wi-Fi indicators of both routers are solid white and the Network 7. What can I do if I can't access the Router Management Page?
Page. Router Management Page to configure them again.
indicator of the secondary router is solid white, then mesh networking has • Make sure your device is connected to the router through a network cable or
On the sign-in page, enter the default username and default password to sign been successful. If the Wi-Fi indicators of both routers flash white 10 times 2. What can I do if I forget the Wi-Fi password or the router management Wi-Fi.
in to the platform. before turning solid white, but the Network indicator of the secondary router password? • Make sure your device is set to automatically obtain the IP address and DNS
Follow the instructions to set a new Wi-Fi password, a new Router does not light up, then mesh networking has failed. If you forget the Wi-Fi password, connect your computer to a LAN port at the server address.
management password, and select a network mode. rear of the router via a network cable, and sign in to the Router Management Page • Restart the browser or use another browser.
to view the Wi-Fi password. You can also restore the router to factory settings,
After changing the passwords and Wi-Fi name, you need to reconnect your • If this problem still persists, try to restore the router to factory settings.
and then use the Wi-Fi password and router management password on the label
device to the router by the new password. Primary router Secondary router
attached to the bottom of the router to sign in again. 8. If you encounter other problems when using the router, try the following
In addition to the above-mentioned, many other settings can be configured on the troubleshooting methods:
Management Page ([Link] 3. I inserted a SIM card. Why doesn't the power indicator or 5G/4G signal
• Restart the router.
indicator turn on (or the 5G/4G signal indicator turns on but the router won't
connect to the Internet)? • Restore the router to factory settings.
• Check whether the power connector is properly inserted into the power port • Contact OnePlus for help.
of the router and whether the router is powered on.
• Check whether you are using the right-size SIM card and whether it is
LAN 2 port Any port
correctly inserted into the slot. For details, see "Set Up the Network with a
Network cable SIM Card".
• Contact your network provider to check whether the SIM card is activated
and confirm that is unlocked and your account is not in arrears.
Mesh Networking • If this problem still persists, try to restore the router to factory settings.
4. How do I connect to the router through WPS?
If your device supports WPS (Wi-Fi Protected Setup), perform the following
For users who need Wi-Fi coverage for larger spaces, we recommend purchasing Method 3: Complete mesh networking on the Router Management Page steps to connect your device to the router:
multiple 5G routers. Then follow the steps below to connect them in a mesh Complete the first three steps of method 1, and then follow the instructions on the • Press the WPS button on the router and hold for 3 seconds to start WPS. The
network. Router Management Page ([Link] to complete mesh networking. Wi-Fi indicator will start blinking.
Method 1: Wireless mesh networking • Turn on the WPS function on your device within 2 minutes after you press the
WPS button of the router (generally, you can turn on this function in your
Choose one OnePlus Hub 5G Router to serve as the primary router, which will
device's Wi-Fi settings).
connect directly to the internet. The Network, Power, and Wi-Fi indicators on
this router should be solid white. 5. What can I do if the network speed is too slow?
Sign in to the Router Management Page ([Link] go to Wi-Fi • Check the status of the 5G/4G signal indicator. If the indicator is red or yellow,
Settings - Basic, and switch to "Unified Band Settings". adjust the position of the router or move it to a different location to obtain
The other router will serve as a secondary router*. Place it near the primary better signal strength. A white 5G/4G signal indicator means the mobile
Manage your router with an App network signal is strong; a red one indicates the signal is weak.
router, plug it into a power outlet, and turn it on. The Power and Wi-Fi
indicators on this router should be solid white. • If you access the network via Wi-Fi, make sure your devices are within range
* Ensure that the secondary router is set to factory settings, and turn it on within 30 minutes. Download and install the OnePlus Home App by scanning the of a good Wi-Fi signal.
Press the WPS button on the back of the primary router twice in 3 seconds. The QR code below or going to your phone's app store. • Contact your network provider to check whether your network speed has
Wi-Fi indicator should flash white as wireless mesh networking begins. been restricted because you've reached your mobile data limit.
Make sure your router is connected to the internet and
If the Wi-Fi indicators of both routers are solid white and the Network your phone is connected to the Wi-Fi network of the router. • Restart the router or your device and try connecting to the Internet again.
indicator of the secondary router is solid white, then mesh networking has Open OnePlus Home App and add your router as instructed.
Some content may differ from your device depending on the region, service
been successful. If the Wi-Fi indicators of both routers flash white 10 times OnePlus Home App
provider, or software version, and is subject to change without prior notice. After adding successfully, you can tap your router on the
© 2023 OnePlus All Rights Reserved before turning solid white, but the Network indicator of the secondary router (Android 8.0 or later;
device list page to manage it. iOS 13.0 or later)
All rights reserved. MADE IN CHINA 612804000231 V1.0 does not light up, then mesh networking has failed.