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Network Support Engineer for Data Center

The document describes a job posting for a Network Support Engineer position located in Mumbai, India. The role requires 7-12 years of experience with certifications in CCNA required and CCNP preferred. Responsibilities include supervising maintenance and updates of data center systems, establishing data accessibility parameters, ensuring data security, and more.

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Arfat Shaikh
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0% found this document useful (0 votes)
28 views2 pages

Network Support Engineer for Data Center

The document describes a job posting for a Network Support Engineer position located in Mumbai, India. The role requires 7-12 years of experience with certifications in CCNA required and CCNP preferred. Responsibilities include supervising maintenance and updates of data center systems, establishing data accessibility parameters, ensuring data security, and more.

Uploaded by

Arfat Shaikh
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Position: Network Support Engineer

(with Linux OS)


Location: Mumbai (Prabhadevi)
Education: B Tech/
MCA
Certifications: CCNA required, CCNP would be preferred
Experience: 7 – 12 years
Preferred: Immediate Joiners / 15 Days Notice Period.

Role Responsibilities
• Supervising maintenance, installation, and updates of data centre systems, for both physical and
software
• Establishing the rules related to data accessibility and distribution.
• Establishing the parameters for data entry or storage of customers’ data
• Ensuring the safety and protection of customers’ data
• Managing the storage and distribution of data
• Backing up data / configurations
• Maintenance of equipment
• Entertaining customers’ inquiries and issues
• Recording the installations, upgrades, and maintenance of systems or so□ware
• Creating planning for capacity changes
• Upgrading hardware or software used by the organization.
• Researching new technologies to be utilized in the organizations.
• Presen□ng new tools that could be used to improve efficiency or cutting costs.
• Ensuring a safe and secure facility to protect the systems and power configuration.
• Planning for any probable disruptions, problems, and emergency
• Providing support for technical teams
• Ensuring precautions are set in place whenever power outages or malicious attacks occurred.
• Customizing database to fit with the requirements of the company.
• Ensuring the operations are in compliance with the regulations and laws.
• Prepare plans for development and installation of data centre according to present and future
requirements.
• Monitor all software and hardware products and ensure compliance to Data Centre standards and
systems.
• Administer installation and maintenance of organization data centre.
• Monitor all ac□vi□es related to analysis and implement all data centre plans.
• Supervise designing and evaluation of all server systems according to measurement of process.
• Perform troubleshoot on data centre, identify issues and assist in timely resolution of same.
• Manage and perform research to design new advanced data centre.
• Ensure adherence to all established guidelines and management practices for employees.
• Coordinate with various departments and perform integra□on of critical systems into infrastructure.
• Coordinate with IT, enhancement and business teams and develop strategies to ensure achievement
of data centre capacity.
• Maintain expert knowledge on all applications and its use on systems for various critical systems.
• Ensure client satisfaction and provide op□mal level of customer services for various departments.
• Maintain effective professional relationships with IT relationship managers.
• Maintain expert knowledge on all business procedures associate with assets and capacity.
• Monitor all functional resources required for growth and ensure appropriate working.
• In-depth understanding of the current technology landscape (hosting, network, systems, storage,
others), industry trends and emerging technology
• Expertise in network design, bandwidth utilization requirements, infrastructure requirements,
security, and network expansion.
• Network capacity planning and es□ma□ng the effects of growth on the network.
• Monitor applications, additional user growth projections and the effect on the network.
• Ability to establish and maintain global network monitoring and alerting platform and deliver
regular reports on status, utilization, and recommendations to the management.
• Experience with virtualized environments especially VMware networking including basic and
distributed switches.
• Engineer will participate in an on-call rota□on and may be called upon to work off-hours to support
customer escalations.
• Should have excellent analytical skills coupled with a strong sense of ownership, urgency and drive.
• Documenting the current system.
• Keeping the document up to date (basically current state of the network).

Experience Required
• Hands-on experience with Firewalls like Tacitine, Routers and Switches, ex. Cisco, Juniper, DELL
Network Devices, Aruba, and log analysis.
• Excellent communication, written and verbal skills.
• Strong understanding of network infrastructure and network hardware.
• Network security experience.
• Ability to implement, administer and troubleshoot network infrastructure devices, including wireless
access points, firewall, routers, switches, controllers and assist in timely resolution of same.
• Knowledge of application transport and network infrastructure protocols.
• Should be ready to work in Shifts.
• Knowledge of Routing protocols BGP, OSPF, Windows & Linux OS.
• Good to have hands-on experience on Checkpoint, SonicWALL, Fortinet

About the Client:


Our client offers a range of cutting-edge trading solutions to all Stock Brokers and Exchanges. The
flagship product is an Order Management and Risk Management system. The product is for both Retail
and Institutional brokers, to run their trading solutions using OMS, RMS, APIs and suite of Algo Trading
solutions. All the tools you need to perform key trading functions, including order management,
sophisticated risk management, automated and algorithmic trading, direct market access, smart order
routing, and more – on a single platform.

Common questions

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Establishing data access rules and ensuring customer data safety align with legal compliance by adhering to data protection laws and privacy regulations, guiding how data is stored and accessed . Such measures support organizational needs by maintaining trust and safeguarding against breaches, thereby securing sensitive information and reducing legal and financial risks .

The role emphasizes strong analytical skills, ownership, and urgency, alongside hands-on experience with network infrastructure devices like firewalls, routers, and switches from vendors such as Cisco and Juniper . Expertise in network security involves administering these devices, understanding infrastructure protocols, and managing alerts . Effective communication and the ability to troubleshoot across shifts are also crucial .

Network capacity planning ensures a company's infrastructure can handle future growth by assessing current and projected user demands, thereby informing resource allocation and upgrades . If not performed effectively, the company could face system bottlenecks, degraded performance, reduced efficiency, and potential service outages, impacting customer satisfaction and business continuity .

A Network Support Engineer should research emerging technologies, propose tools for efficiency or cost-cutting, and ensure compliance with regulations . They should plan and oversee installations, monitor system performance, and align deployment strategies with global monitoring and data centre standards . Collaborative efforts with IT and business teams can facilitate seamless integration, enhancing operational effectiveness and compliance .

Incorporating virtualized environments like VMware and network monitoring enhances overall network performance by providing flexibility in resource management and real-time system insights . Virtualization supports efficient device utilization and disaster recovery, while monitoring enables proactive issue detection and capacity planning, ensuring optimal system operations and quick resolution of performance bottlenecks .

Strategies include regular audits and reviews of data centre configurations and policies to ensure alignment with standards . Implementing adaptive technologies that accommodate scalability and updates ensures ongoing compliance. Collaboration with management and industry experts to integrate best practices and emerging trends into the data centre framework is crucial . Proactive training and development programs for staff to keep pace with technological changes also support compliance efforts .

Network security experience influences design and deployment by ensuring that robust security measures are integrated from the outset. This includes configuring firewalls, implementing encryption, and establishing secure access protocols to protect data against unauthorized access and breaches . Such expertise aids in mitigating security risks and ensuring the network's resilience to attacks, thereby maintaining data integrity and availability .

Maintaining expert knowledge on applications and critical systems allows engineers to offer timely and informed support, which enhances customer satisfaction by ensuring stability and performance in trading solutions . Expertise aids in optimizing system configurations to meet clients' operational needs, reducing downtime, and ensuring efficient transaction processes, thereby fostering trust and long-term relationships .

Documentation is crucial for maintaining an efficient network by recording the current system state, thus aiding in troubleshooting and future upgrades . A Network Support Engineer should continually update documentation to reflect changes, ensuring alignment with the actual network environment and facilitating effective communication among technical teams .

Key responsibilities of a Network Support Engineer in managing a data centre include supervising maintenance, installation, and updates of data centre systems, establishing data accessibility rules, managing data storage and distribution, ensuring data safety, conducting equipment maintenance, responding to customer inquiries, upgrading hardware/software, and planning capacity changes . These tasks contribute to system efficiency by optimizing resource use and preparing for growth, and to security by safeguarding data access and preserving system integrity against outages and attacks .

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