Microtargeting and Governmentality Threats
Microtargeting and Governmentality Threats
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© Ellen Emilie Henriksen
2019
[Link]
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Abstract.
This thesis aims to conceptualise microtargeting a as a security threat. The Facebook-
Cambridge Analytica scandal has received substantial media attention, and subsequent
proclamations as to how the use of microtargeting techniques – in this case
psychographics – in political advertisement poses a threat to democracy. Answering what
this threat actually is, however, is difficult. This paper proposes that microtargeting is
best understood as a threat to governmentality, rather than democracy or governance. This
follows from an argument that microtargeting is in its simplest form efficient
advertisement, and thus a part of the competitive advantage of private actors in a capitalist
system; a competition that is constitutive of the very liberal democratic political
arrangement that it supposedly poses a threat to. What is more, microtargeting as
technique is also deployed by the state in security practices, and the data used by both
government and corporations originate to a large extent from the same data brokers. Thus,
referent object and threat conflate, making microtargeting as a security threat notoriously
context bound. To deconstruct that very context is the aim of this paper. Here,
understanding the logic of big data analytics compared to traditional statistics is key to
understand how microtargeting is a threat to liberal governmentality. Furthermore, these
epistemological changes lead to a transformation in the episteme threatening an analogue
rationale of governmentality. This conceptualisation is applied to both the domestic and
the international level of governmentality. Following this, the paper argues that ‘cyber’
should be understood as integrated into the so-called offline categories of society.
Technology, with its epistemological consequences – the change of rationale of
governing, should be analysed as constructed by, and transformative of, the very society
whence it arises.
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Acknowledgements.
My supervisors Kacper Szulecki and Øivind Bratberg deserve gratitude for their
support and advice, for always replying to emails and guiding me through this project.
Additionally, I would like to thank everyone at NUPI’s Centre for Cyber Security
Studies for inputs and invigorating cyber lunches. An additional thanks goes to Erik
Reichborn-Kjennerud for valuable feedback despite academic disagreements.
I would also like to mention Lise, Reidun, and Ida without whom the years at Blindern
would have been a far less joyous voyage.
A thank you also goes to Marie and Hanne for proofreading. Øystein also deserves
gratitude for his proofreading and comments, but most of all for surviving co-habitation
in times of immense stress.
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Table of Contents.
Introduction. ................................................................................................................... 6
1.1) The research question ........................................................................................ 7
1.2) Key terms ......................................................................................................... 10
1.3) Structure of the thesis ...................................................................................... 11
2) Background: Mobilising cyberspace. .................................................................. 13
2.1) The postpositivist critique of individuation: computation, calculation, and
cybernetics .................................................................................................................. 16
2.2) The Facebook-Cambridge Analytica Scandal ................................................. 23
2.2.1) Big data ..................................................................................................... 24
3) Theory and core concepts: liberalism, democracy, and governmentality. ...... 29
3.1) Liberalism and neoliberalism........................................................................... 31
3.2) Microtargeting and democracy ........................................................................ 34
3.3) Microtargeting and the individual.................................................................... 38
3.4) Governmentality and governance .................................................................... 40
3.4.1) Governmentality and the international ..................................................... 43
4) Method and data: Language, practice, and discourse. ..................................... 45
5) Analysis: The meaning-formation of the Facebook-Cambridge Analytica data
scandal. .......................................................................................................................... 53
5.1) Noisy silence: the lacunae of the discourse. .................................................... 59
5.2) Microtargeting is not a new thing, but psychographics is. .............................. 67
5.3) ‘It’s the age of access, rather than the age of transfer’: power and access, big
data and the economy ................................................................................................. 77
5.4) The problem of consent, and the vulnerability of the individual ..................... 82
6) Discussion: The threat to governmentality in cyber-age. ................................. 89
6.1) Statistics (and data) as security dispositif ........................................................ 91
6.2) The subject of governmentality ..................................................................... 102
6.3) Governmentality in the age of cyber .............................................................. 114
6.3.1) The digital mode of power ..................................................................... 116
6.4) The global context ......................................................................................... 121
7) Conclusion. .......................................................................................................... 128
8) Bibliography ........................................................................................................ 131
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Introduction.
Initially, this thesis had the ambition to find out where cyberspace is. It struck me as
curious that this ever more dominating space; this cloud which surrounds our lives, was
no-where to be located as if its power resided in its lack of materiality. Some of its power
most definitely resides in its lack of materiality. Cyberspace is a “virtual reality inside the
machine” according to Edwards (1996: 303). Cyberspace is more than that, cyberspace is
a metaphor. And metaphors are more than poetic practices of describing one thing in
terms of the other; they are practices of everyday language, as “the locus of metaphor is
not in language at all, but in the way we conceptualize one mental domain in terms of
another.” (Lakoff 1993: 1) What is perhaps most interesting about cyberspace as a
metaphor is the suffix ‘space’. As if it were inconceivable to make sense of this new
domain in our lives as anything but a physical space; as if cyberspace as a discursive
construction depends on a narration of this ‘thing’ in fact being a tangible space. But
cyberspace is no space, it is a virtual reality which resides not only inside the machine,
but beyond hardware. The ambition of this thesis is no longer to locate cyberspace. The
ambition of this thesis is rather to mobilise cyberspace as a metaphor in order to reveal
something about how society is organised in an era which is increasingly narrated as a
suffix to ‘cyber’.
‘Cyber’ was first used as a prefix in the concept ‘cybernetics’, coined by the MIT-
based mathematician Norbert Wiener in the aftermath of World War Two (Halpern 2014:
39). Cybernetics comes from the Greek verb kubernan, which means to steer, navigate,
or control (Collins 2010). In its initial use, it was precisely the allusion to control which
gave content to the sign ‘cyber’, where cybernetics described Wiener’s “general theory
of machines.” (Branch forthcoming) ‘Cyber’ as meaning control and computation is also
visible in popular culture, where the dystopian cyberman in the BBC television series Dr
Who is human turned into machine through the removal of human emotions. Still, ‘cyber’
often bear connotations to something quite different from cybernetics. Cyber, which by
and large has come to replace cyberspace, bear connotations to a distinct space liberated
from earthly constraints. It bears connotations of technological progress and transnational
connections. When this paper uses the sign ‘cyber’ it does so pointedly. I could have
chosen a different metaphor. I could have chosen Knorr Cetina’s (1999) ‘epistemic
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cultures’ or Katherine Hayles (2005) ‘regime of computation’ in order to capture the
effect of information technologies on epistemology. I could have chosen to build on
Edwards (1996) ‘closed worlds’, in order to capture the intertangled nature of materiality,
discourse, and technology in the shaping of how we see the world. I could also have
chosen to not use ‘cyber’ at all, but refer to the Internet, or communication technologies,
as is the practice in for instance Chinese and Russian cybersecurity discourses (Branch
forthcoming; Mueller 2017). I have chosen not to do so because it is an ambition of this
thesis to explore what the metaphorical cyberspace beholds.
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The kind of microtargeting deployed by Cambridge Analytica was that of
‘psychographics’, where microtargeting is supplemented with core tenets from
behavioural psychology. As such, prychographics is meant to capture the personality of
the targeted audience to “resonate more effectively with those key audience groups.”
(Halpern 2018) This thesis refers to microtargeting rather than psychographics when
exploring the Facebook-Cambridge Analytica scandal, as psychographics is a form of
microtargeting. I will refer to psychographics when that is relevant, as this is the term
used by the actors involved in the scandal. However, the term microtargeting is meant to
include psychographics as a technique.
The scandal came with a series of questions in dire need of answers. These questions
were centred on topics such as online privacy, foreign interference in elections, as well
as the new economy of big data arising from social media platforms. It is in the presence
of these questions that this thesis is situated. Most prominently, the use of microtargeting
techniques in political campaigns is viewed as a threat to democracy (Cadwalladr 2018a;
2018b; 2019; Hearn 2018; Heawood 2018; Halpern 2018; Koopman 2018; Rajan 2018;
Tarran 2018) where microtargeting is considered a threat as nuanced political
advertisements are divisive, and “can be used to manipulate and suppress human ideas”
(Wilson 2017) which in turn distorts deliberative democratic conversations (Unver 2017).
After the eruption of the scandal in March 2018, there were a series of hearings in the
U.S. Senate on the topic of social media, big data, and elections. On September 5th, 2018,
Facebook COO Sheryl Sandberg witnessed at the fourth of these hearings. Here, she was
questioned by Senator Kamala Harris on the topic of divisive content on the social media
platform:
Sandberg: “Can you repeat? I just want to make sure I got that exactly
right.”
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Harris: “So, the more user engagement, and the more then, that they
are exposed to third party ads, the more that will increase your
revenue.”
(…)
Harris: “So a concern that many have is how you can reconcile an
incentive to create and increase your user engagement when the
content that generates a lot of engagement is often inflammatory and
hateful. So, for example, Lisa-Marie Neudert, a researcher at Oxford
Internet Institute she says, quote: ‘The content that is the most
misleading or conspiratorial, that’s what’s generating the most
discussion and the most engagement. And that’s what the algorithm
is designed to respond to.’ (…)” (C-Span 2018d: 01:32:07)
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How is microtargeting a threat to liberal governmentality?
Yeung (2016) refers to big data as both technology and a process, where the process
of big data – big data analytics – allows for legibility of data sets too vast for human
capacity to analyse. The key here is that big data is more than a lot of data. Big data allows
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for fast, dynamic collection of data, where the sample is meant to equal the universe; n is
supposed to equal all. As dynamic, the data set develops together with the object. Rather
than the data being collected based on an already formulated survey model, big data
allows for the collection of data in real time. These properties will be expanded on in
chapter two and six of this thesis, where a main conclusion is that the reproduction of the
anomalous through the communication of divisive content in political and commercial
microtargeted communication threatens the stability of governmentality.
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Cambridge Analytica scandal, and big data will be elaborated on. Chapter three will
elaborate on the theoretical premises of the discussion, where the choice of
governmentality as referent object will be justified. After having outlined the
methodological fundament of the thesis in chapter four, chapter five is a discourse
analysis of two of the hearings in the U.S. Senate following the scandal. Here, the purpose
is to untangle the meaning attributed to the scandal in order to reveal the underlying
narratives upholding the event. Chapter six will take the analysis to a level of abstraction,
where I through an abductive analysis will demonstrate that the threat perceptions
pertinent to the hearings are unable to capture the underlying logic of microtargeting in
this specific context. Here, I argue that microtargeting in the context of the Facebook-
Cambridge Analytica scandal threatens not only the rationale and technique of liberal
governmentality, but also the very constitution of the liberal subject to be governed.
Chapter six will conclude with an analysis of the relevance of my findings for the
international level of Internet governance. Although this analysis will be incomplete due
to lack of space, I will attempt to demonstrate that the internal conflict inherent in
liberalism, reformulated and exacerbated in the age of cyber, is relevant also from the
global perspective of how the Internet should be governed. In chapter seven I will offer
some concluding remarks, summarise my findings, and suggest future research.
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2) Background: Mobilising cyberspace.
Cyberspace, a consensual hallucination experienced daily by billions
of legitimate operators, in every nation, by children being taught
mathematical concepts (…) a graphic representation of data
abstracted from banks of every computer in the human system.
Unthinkable complexity. Lives of light ranged in the nonspace of the
mind, clusters and constellations of data. Like city lights, receding …
Gibson (1984:59)
The term cyberspace was introduced by William Gibson in 1982 and popularised in
his 1984 novel Neuromancer. The current connotations to this space bear clear
resemblance to the sphere of human consciousness as described by Gibson more than
thirty years ago; as a seductively free and boundaryless space, market by abstraction and
complexity, and which you can enter and leave at free will. This aspires to
exceptionalism: to view everything ‘cyber’ as a unique and new world-building exercise,
separated from the ‘real’ or offline categories of life. This thesis is an attempt to break
down this exceptionalism. By doing so, it does not argue against the transformative effect
that cyber-technologies have on society and politics. Rather, it considers this
transformative power as integrated; produced and reproduced, in society, where cyber has
fuzzy borders, indistinguishable from ‘real’ life: we are all cyborgs. Additionally, cyber
should be situated within a wider narrative of computation, starting long before the
emergence of cyberspace. As a ‘consensual hallucination’ narrated by Gibson in 1984, it
was perhaps not unique in nothing but name. James Bridle tracks the idea of
computational thinking – the idea that problems can be solved through mathematical
analysis of data and technological innovations – back to Lewis Fry Richardson, a
mathematician who during world war one attempted to calculate weather forecasts based
on weather data subjected to mathematical equations. In doing so, he viewed history as a
problem, that could be “transformed into a mathematical equation that, when solved,
would produce the future.” (2018: 20) Computational thinking is not only a breakdown
of reality to data points and mathematics. It is also a breakdown of the temporal
boundaries between past, present, and future. In the obsession with prediction inherent in
computation, amplified by the availability of big data, lays also a transformation of our
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very cognition of the world, and thus formulations of rationality (Halpern 2014). The
breakdown of the world into a binary language, subjectable to cybernetic manipulation
entails a transformation of our cognition into seeing the world through a computational
mind. Cyberspace, then, should not be viewed as a separate domain, distinct from ‘real’
life. Rather, this thesis proffers a view on cyber informed by Science and Technology
Studies (STS) (see esp. McCarthy 2018a; 2018b; 2018c; Haraway 2016; Latour 2005;
Law 2012) where technology is viewed in a reflexive relationship with the society within
which it emerges. Microtargeting, as a process and technique is an example of this
computational thinking. It is the reformulation of the human psyche, the human character,
into data points; a transformation of the human into a mathematical equation that, when
solved, can be used to manipulate behaviour, to produce the future. It is based on this that
this thesis emphasises the need to analyse microtargeting – here in the shape of the
Facebook-Cambridge Analytica scandal – not as an external event threatening an
established referent object. Rather, microtargeting should be analysed as an integrated
process in the very workings of the liberal state. This is crucial if we are to understand
how microtargeting can arise as a threat to society as we know it. This is also crucial if
we are to understand exactly what is threatened by microtargeting in society as we know
it.
Cyberspace is no longer a space one can enter and leave at free will; it is a space
transformative of space itself, increasingly omnipresent through the increase in
computational thinking. To illustrate this argument, Bridle (2018) refers to ‘code spaces’,
a concept that is similar to Kitchin and Dodge’s (see esp. 2009; 2018) concept of coded
spaces. These are spaces that only exist as the spaces we construct them to be as long as
the network of computation is punctuated, that is stable and functioning. An airport ceases
to be an airport if the computers break down: planes cannot take off, cannot land, tickets
cannot be registered and approved, luggage and passengers cannot be checked in. The
airport is not a result of the material constructions upholding it as an edifice. The airport
is an airport because of technical communication devices enabling certain processes, that
is: a network of cyber makes it so. This integration of technologies into the workings of
everyday life is also visible at the level of Internet governance, where DeNardis identifies
how Internet governance is not simply a question of managing Internet in a way to keep
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it operational and the “enactment of substantive policy around these technologies.” (2015:
5) The very design of these technologies construct governance itself; the very
arrangement of the technical architecture of Internet is an arrangement of power (Ibid.:
8).
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acknowledges the transformative effect of cyber and the limitations of focussing on cyber
as distinct from everything else, whatever the latter may consist of.
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computation and calculation are about making things separate and objectively observable
from a Cartesian eye; able to generate cause and susceptible to effect in a neatly painted
picture of A leading to a measurable consequence in B. Calculation is a promethean
promise of objectivity. It holds that the individuation of phenomena makes things
objectively observable and calculable through the method of mathematics. Calculation
allows for measurability and direct comparison. As such, it is not only a promise arising
from a cybernetic logic, it is also a liberal, and furthermore a neoliberal one. Foucault
(1991) identifies this calculability in the development of the penal system in modernity,
where the idea of ‘punishment’ as a theatre, as a ritual of redemption and sovereign
strength, is replaced by a calculating logic weighing the diminishment of a crime in
society against the expense of punishing the delinquent. Furthermore, calculability is
imbedded in Foucault’s elaboration on the idea of ‘human capital’, which involves the
idea of ‘interest’ leaving the traditional realm of economics. Capital is not only a question
of economics; capital is a measurement of the human. Economics emerges as the “science
of human behaviour as a relationship between ends and scarce means which have
mutually exclusive uses”, involving an obliteration of the “relational mechanism between
things or processes.” Human behaviour ceases to be processes following certain logics,
as they are reduced to ‘activities’ to be studied through an “analysis of the internal
rationality, the strategic programming of individuals’ activity.” (2004: 222-223) Human
activities are individuated, and best understood through analysing their embedded
calculation. This lies close to the ambition of cybernetics: individuating and programming
phenomena through obsessive control, subjecting the past to algorithmic calculation and
thus mathematically formulate the future.
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technique. The evolution of technology is not objective but is a product and a producer
of the society whence it emerges, or in this case: maps make territory (see Branch 2011;
2016; 2017; Strandsbjerg 2012).
To meet this challenge from the theoretical point of view, Latour (2005) introduces
Actor-Network Theory (ANT), a theory and method aimed at capturing the role of
materiality in studying social phenomena. Latour argues that action is dislocated, and that
human and non-human objects are ontologically symmetrical. This means that intent is
irrelevant, as action can be generated by the conscious or the non-conscious alike. As
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such, Latour brings important insights to the study of science and society, as viewed from
his prominence within STS. What is more, Latour does not give great importance to the
size of the objects acting. Latour points out that the size of a giant is only relevant in their
relation to the dwarf as long as the giant is awake. By this is meant that the mechanisms
upholding asymmetrical social relations cannot be explained only in terms of the relative
social strength among the entities. Rather, there must be something more durable than
social ties upholding the asymmetry. It is here that the role of the material becomes
relevant; as durable agents – or actants in ANT vocabulary – upholding relations. From
the perspective of algorithmic studies, this is relevant in order to capture the power of
‘little algorithms’ in the government of things (see Amoore & Piotukh 2015). In order to
understand technology and society; to capture their integrated nature as they reproduce
and produce one another, the agency exerted by the non-human must be captured. This
non-human is also increasingly autonomous; in terms of algorithms their formulation is
not entirely predisposed by the coder. These developments driven by technological
innovations and society with it, cannot be reduced to matters of technology alone; they
are societal changes in that they are technological changes.
Halpern (2014) argues that these changes in technology also involve changes in
cognition. These changes in cognition are not arbitrary, but mutually constitutive.
Whether technology or cognition comes first, and whether that really matters, is not the
focus of this thesis. However, the point that technology is not apolitical tools that
inevitably develop as they do because that is how technological progress works, is crucial
to this analysis. Furthermore, the idea that society itself, and most of all the idea of what
the human being is, is not external to technology. Technology is formed by society and it
forms us. Thus, technology shapes what it means to be human, how we experience being
human. How we experience the nation is dependent on the technologies allowing for
detailed cartography, how social media forms social relations have profound effect on
how we experience and relate to one another (see Skeggs 2015; 2016). Embedded in these
changes are not only technological tools, but also the economic and political ideologies
shaping what kind of society is to be reproduced. In paraphrasing Haraway (2016) we are
already technology; the cyborg is already here. In this way, this thesis is not only
deconstructing computation, it is also deconstructing liberalism, and more specifically
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liberal governmentality. In the Facebook-Cambridge Analytica case, cybernetic ambition
and liberalism converge in their intersubjective constitution.
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fruitful way to arrive at a conclusion on how microtargeting is a threat to what is through
a context-sensitive analysis of the case at hand. I argue that established categories such
as ‘propaganda’ and ‘disinformation’ fall far too short as they are too focussed on the
message formulated in political communication, rather than the fundamental logic
reading and creating the audience underlying microtargeting as a technique.
The first task of this thesis is to identify the narratives upholding the case in question.
To do so, post-structural discourse analysis is a natural starting point. Chapter five of this
thesis will therefore be a discourse analysis of two Senate hearings on the topic, which
will be conceptualised within the wider framework of the case. I have chosen audio-visual
sources for the hearings in order to diminish the interpretational steps from spoken to
written words. Transcription inevitably involves choices as to what to include and what
to exclude. By approaching these hearings from videos, rather than transcripts, I hope to
capture more of the context of these discourses. The time-references in this paper refer to
the videos linked in the bibliography. The aim of this analysis is not simply to identify
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what is being said about the case, it is also to determine where the different narrators
speak from when they speak of the event. The meanings attributed to the event are not
only a matter of closed discourses narrating what actually happened. The significance of
the event, and thus its consequences, are constantly being renegotiated. The relationship
between data brokers and big data analytics is not an event of ‘the past’, it is a continuous
mechanism; an inherent technique in the workings of society, the state, and the Internet
in the age of cyber. Hence, the Facebook-Cambridge Analytica scandal is not only
reformulating the referent object, it is also reformulated by the referent object in a
reflexive relation of knowledge-production and assignment of meaning.
Rather than viewing the threat and the referent object as two distinct entities, I
propose a conceptualisation of the relevant actors and relations of this analysis as an
assemblage transformed by, and interlocked with, cyberspace. I identify the key actors in
the case as the state, corporations, big data, algorithms, and the individual, where the
relations between these actors are far from static. Big data, for instance, is both produced
by individuals, and owned by (mostly) private corporations. Additionally, big data is
nothing without algorithms, which in turn are nothing without big data. The relation
between big data and algorithms can be one of machine learning or human extrapolation,
and the ownership and formulation of algorithms is to a large extent a mysterious black
box for users. The relationship between corporations and the liberal democratic state is
one of mutual constitution: the state is legitimate as it protects private property, and the
state is liberal as private corporations operate on a (more or less) free market. Individuals
as an aggregate allocate sovereignty to the state through democratic processes but are at
the same time subjects subjected to that sovereignty exerted as governmentality. Within
this assemblage, microtargeting as a technique is on one hand nothing but the use of big
data produced by individuals, employed through algorithms formulating a political or
commercial message consumed by the individual. But on the other, it is a phenomenon
inscribed with contradictory meanings in a discursive landscape that is far from closed.
The confusion pertinent to this assemblage of relations and processes; this assemblage of
contradictory meanings is not only present on a theoretical level. They are also very much
present in the reception of the scandal. Where lawmakers see a difficulty in regulating
activities such as data mining and microtargeting on which also governmental agencies
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depend, they also recognise the potential threat of big data and microtargeting towards
the democratic processes on which they also depend. It is this confusion that makes this
case difficult, and ever more interesting.
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the phenomenon of ‘fake news’, distributed largely through social media, to issues
concerning the very future of democracy.” (2018: 3) Furthermore, following the
revelations emerging with the Facebook-Cambridge Analytica scandal, the report states
that “[t]his kind of evidence led us to explore the use of data analytics and psychological
profiling to target people on social media with political content, as its political impact has
been profound, but largely unappreciated.” (Ibid.: 4)
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business of big data. Data brokers are “companies that collect consumers’ personal
information and resell or share that information with others” (U.S. FTC 2014) In 2014,
US Federal Commission published a report investigating the nine biggest data brokers on
the market. They found, perhaps not surprisingly, that the business was virtually
unregulated, and lacking in transparency, consequential to the practice of collecting
consumer data without direct consumer interaction. The reason for this lack of
transparency and regulation is not only a result of the mysterious workings of cyberspace
itself, it is also a result of the unmet challenges of regulating a virtual space transgressing
national borders and national jurisdictions (see Branch forthcoming; Mueller 2017).
Despite the most obvious reaction to the scandal being the Mueller investigation on
Russian interference, the use of data brokers is not limited to the purchase of big data by
foreign countries wishing to interfere in national elections. The report by the U.S. Federal
Trade Commission investigating the nine data brokers Acxiom, Corelogic, Datalogix,
eBureau, ID Analytics, Intelius, PeekYou, Rapleafi, and Recorded Future shows that not
only do six of these data brokers obtain some of their data from governmental sources,
‘governmental entities’ are also among their main clients, purchasing services such as
‘Direct Marketing’, ‘Marketing Analytics’, ‘Identity Verification’, ‘Fraud Detection’ and
‘People Search’ (U.S. FTC 2014). Cambridge Analytica, as a business within this
landscape, is not a unique phenomenon, but an integrated actor within the larger economy
of big data, governmental practices, and data brokers. What happens in cyber does not
stay in cyber, rather, cyber-technologies, and big data collection and analysis, transform
the workings of state security and practices. Additionally, big data, which is nothing
without algorithms, which in turn are nothing without big data, is a black box for
politicians and subjects alike. Therefore, in addition to the Facebook-Cambridge
Analytica scandal not being unique, an important point is that the employment of
psychographics by Cambridge Analytica, is not an incidence of exceptional manipulation,
separate from the world working as “normal”. The segmentation of people according to
their beliefs and values, aimed at influencing certain behaviour is not limited to market
advertising. It is also a technique of microtargeting and surveillance, where for instance
the identification of potential criminals and the subsequent intervention by law
enforcement is a stark image of the integration of big data analytics into the normal
workings of the state (see Ferguson 2017a; 2017b).
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In his research on police practices and surveillance in Chicago, Ferguson (2017a;
2017b) identifies not only the change in policing strategy in the use of big data: from a
reactive or explanatory use of data to prediction, but also the secrecy of what the
algorithms used in policing are. Like the findings by Brayne (2017) in her investigation
of big data surveillance in Los Angeles, the problem of the lack of transparency and
accountability is fundamental to a process marked by obscurity from the collection of
data, to the purchase of data, and finally the implementation of data through algorithms.
On this background, identifying what the threat of microtargeting is, is particularly
strenuous. Microtargeting can hardly be conceptualised as a threat per se, rather it must
be contextualised: who is doing what for what purpose, when and how is that threatening
to what? This is the starting point of this thesis, where the research question “how is
microtargeting a threat to liberal governmentality?” is a formulation aimed at allowing
for this conceptualisation, placing liberal governmentality as a referent object. The choice
of liberal governmentality is informed by the fact that microtargeting is embedded in
liberal governmentality itself. Microtargeting is a security dispositif in the hands of the
state; a tool in the governing of the individual. At the same time, the technique of
microtargeting, exemplified by the Facebook-Cambridge Analytica scandal represents a
threat to that governmentality. Thus, the context of microtargeting is what makes it a
threat, rather than the technique objectively being so. The choice of liberal
governmentality is not a normative one, claiming that the individual or exposed minority
groups who are increasingly targeted by big data surveillance (e.g. Amoore 2006; Sparke
2006; Ferguson 2017a; 2017b), are not valid referent objects. Rather, it is an
acknowledgement of the state being the main security practitioner, even when that
practice is outsourced to private corporations. As pointed out by Leander (2005), among
others, the privatisation of security does not necessarily imply competing security
interests between state and corporation: the interests of the two align more often than not.
The case of microtargeting is therefore interesting as the tension results not only from
opposing interests, but also opposing interests depending on the same data brokers, using
the same tools. An analysis aimed at unpacking the contextual aspects of meaning
attributed to practices and logics underlying these mechanisms is therefore the best
analytical starting point for arriving at a useful reading of the topic at hand.
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The potential threat of microtargeting as perfected propaganda, if one were to
hyperbolize, is not hard to grasp. If our online behaviour can be tracked and counted and
thus facilitate an individualised representation of the web, subjecting us to manipulation,
that is a dystopian future requiring counteraction. This image is of course exaggerated,
which I will come back to. However, as a potential threat even its imperfect form would
warrant countermeasures. It is also clear that as a manipulative force, microtargeting
should be understood as something more than fake news. Where fake news, as pointed
out in the DCMS report, as well as the SSCI report, refers to claims that can either be
judged true of false, microtargeting pertains the promise of a certain truth to it.
Microtargeted ads do not necessarily communicate straight out lies. Rather, they
communicate nuanced messages that function to polarise.
Henry Farrell and Bruce Schneier argue that microtargeted communication is best
understood as attacks on ‘common knowledge’ as they disrupt a shared agreement of what
democracy is about. By this is meant that there are certain fundamental agreements in a
democracy, as to how electoral processes should work, what the truth is, that “hold
political systems such as democracies together” (2018: 2) There are other forms of
knowledge in a democracy that are not shared among its citizens, such as what are the
right priorities in its budget, how much state interference should there be in the economy,
etcetera that there should be disagreement on as these disagreements are what makes a
democracy a democracy. The problem of microtargeting, as well as fake news and other
forms of disinformation, is that they attack the entire “information system” of society
(Ibid.). Although useful as a starting point, as Farrell and Schneier acknowledge the
integrated nature of offline and online information flows, this thesis argues that they miss
a crucial point. Namely, the clear lines drawn up of what is contestable and what is
incontestable knowledge fail to grasp how subtle nuances in messaging can easily fall in
both categories. Furthermore, drawing these lines is itself a political practice; establishing
what ‘truths’ form the fundament of a just political system is a fundamentally political
exercise. Furthermore, the problem of microtargeting is that it is subtle. The problem of
microtargeting is that as all manipulation it cannot easily be identified as such. As
nuanced communication, this thesis argues that despite media outrage largely
27
understanding the phenomenon as a threat to democracy, microtargeting is not best read
as such. The polarising effect of nuanced communication cannot itself threaten
democracy; questioning fundamental truths of how society should be organised cannot
itself be considered a threat to democracy. However, it can be conceptualised as a threat
to stability; as a threat to the very governmental reason of that stable democracy. It is here
that governmentality arises as a suitable referent object for understanding the case.
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3) Theory and core concepts: liberalism, democracy, and
governmentality.
Where there is power, where power is necessary, where one wishes to
show effectively that this is where the power lies, there must be truth.
Foucault (2012: 9)
Myth turns into Enlightenment, and nature into mere objectivity. Men
pay for the increase of their power with alienation from that over
which they exercise their power. Enlightenment behaves toward
things as a dictator toward men. He knows them insofar as he can
manipulate them.
29
neoliberal governmentality is not a denial of these particularities pertinent to
neoliberalism rather than liberalism. Rather, the choice of liberalism is an argument that
the particularities of modern governmentality that makes it subjectable to the threat of
microtargeting are not only a result of the rise of neoliberalism as an ideology and form
of government. Rather, it is the result of a liberalism encompassing the particularities of
neoliberalism. When this paper refers to ‘liberalism’ it is a concept meant to encapsulate
the features of liberalism as well as neoliberalism. As such, it also escapes the conceptual
discussion as to what to include in liberalism that is not included in neoliberalism, as well
as the uneasy path towards delimiting what is neoliberal political ideology and what is an
economic one, and what is liberal political ideology and what economic liberalism. This
thesis holds that there is no significant distinction between political and economic
ideology in the face of liberalism. Liberalism is, at least in part, defined by the
government’s position vis a vis the economy: as the enabler of a particular capitalist
economy. But what is more, liberalism is also tightly knit with the project of modernity,
and in particular modernity’s claim to truth. It is here that Horkheimer and Adorno meet
Foucault in the quotes at the beginning of this chapter: liberalism is not only an ideology
presenting itself as such, but also a particular formulation of truth and a product of
Enlightenment itself.
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3.1) Liberalism and neoliberalism
There is a limit to the legitimate interference of collective opinion
with individual independence: and to find that limit, and maintain it
against encroachment, is as indispensable to good condition of human
affairs, as protection against political despotism.
Mill (2001[1859]: 9)
The people is somewhat that is one, having one will, and to whom one
action may be attributed; none of these can properly be said of a
multitude. The People rules in all Governments, for even in
Monarchies the People Commands; for the People wills by the will of
one man; but the Multitude are Citizens, that is to say, Subjects. In a
Democraty, and Aristocraty, the Citizens are the Multitude, but the
Court is the People. And in a Monarchy, the Subjects are the
Multitude, and (however it seeme a Paradox) the King is the People.
Liberalism is often traced back to John Locke (1988[1689]) due to his formulation of
property rights as a natural right. Just as Hobbes, Locke considered there to be inalienable
rights in Man1 that could not be infringed by the acts of the sovereign. Hobbes however,
considered property rights to be a conventional right, whereas Locke famously expressed
that property rights are an extension of Man’s autonomy as property is the fruit of his
labour. As such, property – just as the right over one’s body – is a natural, inalienable
right. As pointed out in the quote above by Mill, another early proponent of liberalism,
liberalism is about the limits of the rights of the sovereign. The basic idea is that there is
something fundamental in human beings that should be respected no matter what
sovereign is put in place. That is, the sovereign is never completely sovereign, but limited
by the fundamental rights of Man. What is curious in Mill’s description of this limit
1The use of Man rather than human is here a direct reference to Locke’s use of the term, and not
an insinuation of the author’s adherence to Locke’s exclusion of women from a definition of
human beings.
31
however, and which is why I have chosen to put it next to Hobbes elaboration of the
people and the multitude, is that he writes about a sovereign which is not authoritarian,
but democratically elected. For Mill, it was important to establish the limit of the
sovereign precisely because democracy may give the majority tyrannical powers, powers
that should be universally limited. Liberalism, therefore, is not only a limitation of
sovereign powers, it is also an idea of the limitation of sovereign powers arising from a
fear of what democracy may give us. As such, this fear, the fear of the ‘multitude’ as it
were, bear clear resemblance to Hobbes writing two hundred years before Mill, of the
fear of the many. That is, there is a fear of the collective underlying liberalism, where the
positioning of the individual as the transcendental recipient of fundamental rights is the
countermeasure to this potential threat.
With the idea of property rights as a fundamental right comes also the idea of the
market as at least partially liberated from state interference. If property is an extension of
Man’s autonomy through labour, so must also other kinds of work be. Foucault writes on
the two kinds of freedom formulated by liberalism: “one based on the rights of man, and
the other starting from the independence of the governed” (2004: 42). The fundamental
rights expressed by liberalism, therefore, are not only a limitation of the governor’s power
over the individual but is also a manifestation of the sovereign’s responsibility to protect
those rights for the individual. In its modern formulation, liberalism can be understood as
comprised of a tripartite structure of political, social, and civil rights, where government
is limited as it cannot infringe any of the three (Marshall 1950) The independence of the
governed therefore includes the independence of the economy under liberalism. This
independence of the economy from government has exacerbated under neoliberalism. As
referred to by Foucualt, Hayek formulates certain laws for the economy under liberalism,
or neoliberalism:
32
The freedom from the governed has thus created an economic field that must also be
liberated from the government. It is here that Foucault points to the two-faced nature of
liberal governmentality: that its embedded logic of not governing implies an expansion
of the logic of government despite its nominal decrease in governmental power.
Curiously, Bridle also refers to Hayek in terms of the expansion of the computational
logic into our very cognition of what it means to be intelligent. Hayek, as an academic of
psychology, proffered the view of a
Embedded in Hayek’s conception of the human mind is an idea of the individual and
the world as separate. The individual is antecedently individuated, the individual is not a
social construct but an unknowable world to which societal organisation cannot
accommodate individually. Hence, society must be constructed in an ‘objective’ sense,
freed from individual particularities. From the perspective of computation, and more
specifically the building of artificial intelligence, this entails a vision of connectivism,
that is: “the belief that intelligence [is] an emergent property of the connections between
neurons, and that by imitating the winding pathways of the brain, machines might be
induced to think” (Ibid.) It is significant that liberalism and computational logic share
fundamental beliefs of how reality is ordained. It is significant because that is yet another
point where arriving at an objective definition of when and how microtargeting arises as
a threat to liberal governmentality becomes even more impossible. The fundamental
assumption of microtargeting is that there is something in human beings that is reducible
to data points, or “connections between neurons” which lends itself to manipulation. That
same presupposition also forms the basis for a formulation of a political system within
which individuals are considered a priori individuated. The question then, of how
microtargeting is a threat to liberal governmentality is therefore a question which should
be answered beyond the technique of microtargeting itself. It must also answer the
33
question on how the individual is read, and reciprocally constructed, in light of
computational thinking through the technique of microtargeting.
As a way out of this, one could formulate a definition of democracy within which the
necessary economic power concomitant to the availability of big data and microtargeting
for a political candidate would be viewed as a threat to democracy. However, especially
in the U.S. context, this would oppose the provisions laid down in U.S. Federal election
law ever since Buckley v. Valeo in 1976 (U.S. Supreme Court 1976), where limits to
election campaign expenditure was ruled to be unconstitutional as it would limit freedom
of speech. Opposing microtargeting to democracy would therefore require a
conceptualisation of microtargeting as something different from just clever advertisement
and thus an expression of free speech. However, psychographics and microtargeting can
in their simplest sense be viewed as nothing but the incorporation of core tenets of
behavioural psychology into the field of marketing, a technique that has been present long
before big data business (Kahle & Chiagouris 1997). One would therefore be stuck with
the same problem as before; one would have to formulate an idea of democracy as an
institution and process within which microtargeting would not fit in.
34
One could, of course, argue that the employment of Facebook users’ data without
their consent is the threat to democracy inherent to the scandal. This would surely fit into
a liberal narration of democracy, where privacy is a constitutive part of individualism.
However, the fact that Cambridge Analytica was an intermediary corporation in the
process of scraping data from Facebook, and the use of that data to train algorithms to
formulate political adverts, diminishes Cambridge Analytica’s role in this line of
argument. Facebook has access to all this data anyway, and the expressed practice of
Facebook of selling advertisements means that Facebook performs similar targeting
techniques by itself, which are by no means illegal in terms of privacy rules: neither
according to U.S. jurisdiction or to Facebook’s own guidelines (C-Span 2018a, especially
00:51:06). This forms the fundament for the finance of Facebook as a social media
platform, free due to the revenue generated by clever advertisement, a business model
that is acclaimed for its representation of ‘The American Dream’ (Ibid., especially
00:08:56; C-Span 2018d, especially 00:33:05). By arguing that it is the accumulation of
data through Internet use, and the subsequent lack of control individual users’ have of
that data after it has been produced, one undermines the whole logic of Internet in the era
of liberalism, characterised by its “digital shadow of trading privacy for free private
goods.” (DeNardis 2015: 16)
Much of the response to the scandal has been caught in this circular trap, as
exemplified by Heawood (2018). He attempts to formulate a threat representation within
which the Facebook-Cambridge Analytica data scandal poses a threat to democracy as
targeted adverts on social media conflates public and private speech. This conflation leads
to a lack of critical thinking on behalf of the reader when encountered with what is public,
but appear as private, communication on social media. The echo-chamber effect of this
communication – where the subject to a large extent only encounters messages they agree
with – leads to a lack of contestation of political ideas on “the marketplace of ideas”
(Ibid.: 431). The problem with this argument, however, is that it presupposes that a
conflation of public and private speech is itself a problem for democracy. One could argue
that this distinction is not that clear in the first place: the use of personal allegories in
political commentary, for instance, is not a new thing. The use of personal experiences –
not necessarily shared in a public context – is a long tradition within feminism, where the
35
slogan “the private is political” is key to understand second-wave feminism emerging in
the late 1960s, to mention one example (Rogers & Kelly 2017). To draw a distinction
between public and private speech is therefore a caricaturing of speech which does not
necessarily make sense either without the context of social media. Building on this
example, for Heawood’s argument to hold, one would also have to formulate an idea of
democracy where this conflation would be a bad thing. On the one hand, this would
involve a normative analysis of the case at hand, which is not the scope of this thesis. On
the other, private communication has an important role in the deliberation, debating and
sharing of ideas and experiences, especially in the history of virtually all forms of
emancipatory politics. Where Heawood sees a blurry line between public and private
speech, one could argue that this blurriness is irrelevant insofar as his conceptualisation
of legitimate, or good, political speech lacks clarity and empirical fundament.
Secondly, he argues that the threat consists in the possibility of political actors to
present one idea to one subject, and an incoherent message to another. This, apparently,
leads to the inability of the electorate in the democratic process to hold politicians
accountable to promises made. This latter point can easily be summed up as the claim
that politicians lie. But there is nothing new about politicians lying. Furthermore, the
premise that politicians cannot be held accountable for the paradoxical messages
communicated with different segments of the electorate presupposes that individuals live
solely on the Internet; that they in no way acquire news or political views from alternative
sources, simply put that people do not talk to one another. Furthermore, if the problem
was only the lack of transparency in political adverts, the solution could simply be to
enforce advertisers to disclaim the different formulations of the message whenever they
communicated one of the versions. This, however, has already been enforced by social
media platforms such as Facebook, encouraged by the U.S. Honest Ads Act (Walker
2018; Singer 2018).
Heawood’s (2018) next point is that this conflation of public and private speech leads
to the susceptibility of individuals to uncritically agree with messages they encounter,
which in turn due to microtargeting will be messages they already are biased to agree
with. Here as well, the argument only works insofar as the threat to democracy is
36
understood as a threat to a certain variation of democracy we wish we had. Here, the
argument follows along the same lines as Unver (2017), where not only microtargeting,
but social media and Internet itself are seen as having detrimental effects on democracy.
In his review of different narratives on how digital media threatens democracy, he
identifies the tendency of polarisation in digital media, by which is meant that people with
similar opinions form ‘tribes’ unwilling to communicate with ‘tribes’ of a different
opinion. One can argue that this threatens a Habermasian deliberative democracy, a vision
of democracy where the free exchange of opinions and views under freedom of speech,
where all participants have the same capabilities for discourse and truth will emerge from
consensus (Bohman & William 2017). That is, a good democracy is one where people are
guided by reason and listen to others with different opinions, where everyone together
has a healthy discussion aiding us to reach a common goal. This, however, is only one
idea of what a ‘good’ democracy is. Mouffe (2005) criticises this vision of democracy for
its inability to capture the opposing interests of the members of a democracy. A
deliberative democracy allows no space for the antagonism inherent in politics, where we
do not work towards a common goal. Rather, we have different interests, and different
goals, and these differences must be expressed through political discussion, and
compromised in the formulation of political solutions.
Additionally, the idea that rationality is the best guidance for democratic decision-
making is a thoroughly normative one. One could also claim that emotional responses to
political issues are just as legitimate as basis for decision-making as rationality. From this
point of view, the tribal tendency of a cyberspace marked by “feedback loops of attention,
attraction, and commodification” (Unver 2017: 132), where individuals more easily react
based on emotion rather than so-called rationality, cannot itself be viewed as a threat to
democracy. For microtargeting to be a threat to democracy, one would have to posit an
ideal form of democracy which does not necessarily correlate with any of the versions of
liberal representative democracies existing in the West. It would be an inherently
normative exercise, where one would have to envision a democracy as it should be, and
how it would be threatened by big data and microtargeting, which after all is a technique
of advertisement which in the context of election campaigns can easily be viewed as an
37
expression of the freedom of speech held so dearly by liberal democracies as they exist
today.
38
threatens this vision. However, this too does not necessarily put privacy as a basic right
for the individual. Here as well, the individual vulnerability is first and foremost a
question of protecting the individual as a way of protecting the societal order.
It should be mentioned that the U.S. Senate hearings following the Facebook-
Cambridge Analytica scandal, which can be argued to reflect the general reaction by U.S.
politicians after the scandal, are far from uniform in their threat perceptions. Notable
exceptions are the identification of vulnerable minority groups and their algorithmic
exclusion though automated advertisement tools, as well as the right to privacy itself
being referent object to the aforementioned threat. However, the majority reaction,
illustrated in its starkest form through the focus on Russian interference in the Mueller
report on the investigation into Russian interference in the 2016 presidential election,
places human security only secondary to wider geopolitical concerns. Although media
coverage (e.g. Harzog & Richards 2018; Kosoff 2018) as well as subsequent lawsuits
(e.g. Frenkel & Rosenberg 2018) have focussed on the right to privacy for the individual,
most of the public political reaction has been centred on a logic placing democracy, and
democratic processes in focus, leaving individual security secondary. Positing
governmentality, rather than the individual as referent object therefore connects this
analysis closer to the actual processes aimed at mediating the threat of microtargeting.
Although positing the individual as referent object would be fruitful from a human
security perspective, this thesis argues that the main effects of individuals’ vulnerability
is an effect only existing on the aggregate level. Clearly, the element of surveillance,
especially in the interaction between state security officials and data brokers and analysts,
is a threat to individuals’ security as exemplified by Amoore’s (2006) work on the
biometric border, and the already mentioned big data policing, is important. However,
from a political point of view, the fact that data brokers have more information on
individuals than these individuals would like them to have, is not the security issue of
main concern. However, the aggregate of this data harvesting, and the subsequent
employment of this data for political manipulation, entails a theatre of power struggles
between state and private corporate actors which is the focus on this thesis.
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3.4) Governmentality and governance
Lastly, I will elaborate on the choice of governmentality, rather than governance, as
the analytical tool for this analysis. As an analytical framework governmentality was
introduced by Michel Foucualt in his Security, Territory, Population lectures (2007) and
elaborated on through a series of lectures at Collège de France in the late seventies (see
esp. 2001; 2004; 2012). The term lacks a comprehensive definition but can in its simplest
formulation be understood as the ‘conduct of conduct’, that is an art of government meant
to govern, or shape, the subjects in a certain manner (Foucault 2004). For Foucault,
governmentality is not limited to the state. Government of children, of oneself, as well as
subjects are all questions to be answered through governmentality: a concept that
encapsulates both the technique and the rationale of government. It is central to this
concept that it is the population that is the target of governmentality, be it the individual
governing itself through Stoic ideals (Ibid.: 88) or be it the state implementing
compulsory education for all its subjects. Therefore, in governmentality who governs is
open for question, but the subject of governmentality will always be the population
(Joseph 2009).
40
‘productive’, i.e. as advancing a certain social mobilisation or a work-related career path.
Neoliberalism, as ideology and rationale, is internalised in the subject; neoliberal
governmentality is the governing beyond government. The allowance for open market
competition is a tool of neoliberal governmentality, which entails a rationale within which
the individual is responsible for their own success and happiness, and the competition
between individuals to advance their respective goals is a healthy competition. Just as the
competition between actors on the market is a healthy competition according to
proponents of liberal market capitalism (Harvey 2005).
Although a main work on the theorisation of governance in the domestic context, the
idea of global governance is a far more recent concept. Global, or international,
governance is conventionally traced back to Rosenau and Czempiel’s Governance
without Government: Order and Change in World Politics from 1992. Although it does
not mention ‘global governance’, as it is conventionally used today, it is considered
seminal as it distinguishes between government as institution and government as practice
(Sending & Neumann 2006). In this distinction, governance has clear parallels to
41
governmentality. Governance, however, upholds greater promises of governance beyond
government, where the interaction of typically civil society, private companies and states
is “coordinated through both formal and informal rules and guidelines in such a way that
a common or public goal is advanced.” (Ibid.: 653) A problem with governance, however,
is that it implies a shift in power and authority from states to private actors. This shift
does not necessarily capture the alignment of state and private interests in a political
arena. Furthermore, it does not capture the fact that civil society, or private actors, may
be allotted a place within a decision-making process on the states’ mercy for the function
of legitimising the said process. That is, the presence of non-state actors in a political
process should not automatically be equated with a diminishing role of the state, and the
transference of power from state to non-state actors (Joseph 2009; Mueller 2017; Carr
2015; 2016). Sending and Neumann (2006) argue that the shortcoming of governance in
terms of analysing power relations within a political process lead to a focus on the
institutions of decision making – that is, identifying the actors present, but not focussing
on what they do (see also Jackson & Nexon 1999; Nexon & Neumann 2018). This posits
governance in stark contrast to the initial promise of process before institutions as
proffered by Dahl, and Rosenau and Czempiel. It is precisely because of this lack of
power analysis that I have chosen to focus on governmentality rather than governance.
Although this thesis mainly focusses on the domestic aspects of the case, this is due to
lack of space rather than relevance. As I will argue in chapter six, the findings from this
research should also inform work on cyber from the international level. Also, from this
perspective, this thesis argues that governmentality is a better analytical lens than
governance.
Here, it is relevant that Internet governance, as a field of study, is the most prominent
of the theoretical, or ideological, approaches to global Internet politics. My focus on
governmentality is thus also a criticism of multi-stakeholderism – the theory within
Internet governance holding that Internet is best governed through the interaction of the
stakeholders of government, private companies, and civil society. With exceptions such
as Madeline Carr, Mark Raymon, Laura DeNardis and Milton Muller, multistake-
holderism has proceeded virtually unchallenged within academia as well as public policy.
One of the main problems of multi-stakeholderism, as identified by Carr (2015) is the
42
limited role of civil society in the governance of Internet. The presence of civil society in
a decision-making process serves virtually only a legitimising function. Furthermore, the
role of international organisations, such as The Internet Corporation for Assigned Names
and Numbers (ICANN) in the governing of Internet, are products of a Western, and most
often American, history and vision of what the Internet is and should be. The problem,
therefore, with governance as an analytical tool, is that it does not adequately capture the
power structures discursively narrating the field of Internet politics, underlying national
and international politics. Neither does it capture the underlying liberal rationale of
proposing governance as the most suitable arrangement for governing politics.
43
perspective of governmentality is even more relevant to the context of global Internet
politics. Cyberspace, after all, is not nationalised, and the perspective of governmentality
may be better suited to capture the element supra-national nature of Internet politics.
The success of the attempt to expand liberal governmentality is beyond the scope of
this thesis, but to claim that liberalism is in a privileged position is far from controversial.
Thus, the hegemonic order of international society, characterised by what Nexon and
Neumann (2018) conceptualise as field-specific, borrowing Bourdieu’s vocabulary, is
better understood as an internationalisation of a specific form of governmentality, rather
than governance. Governmentality, according to Foucault, should be understood along
the axis of security-sovereignty-government, where the lack of governmentality can be
replaced by either one of the three (Rose et al: 2006; Lemke 2002). Regarding Internet
governance, governmentality is also a useful theoretical framework as the Western idea
of governance and the liberal vision of Internet is prominent within Internet governance
as an ideology. This is conceptualised by Carr (2015, see also Mueller 2017) as a
Gramscian hegemony in Internet governance. Here, the dominant western idea of a ‘free’
and ‘open’ Internet – free from state interference, is dually captured in a distinct Western
idea of what individualism, freedom, and openness entail. In that way, a liberal ideology
of how individuals should be free within the domain of Internet, is an expansion of a
liberal idea of government as Western jurisdiction of individual freedoms should also
apply to the Internet.
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4) Method and data: Language, practice, and discourse.
Discourse analysis is a subjective entrance point to reading the world in a useful
manner. What is meant by this is that discourse analysis refutes the positivist claim of
there being an objective way of gaining knowledge of social phenomena. As such,
discourse analysis is always a subjective, interpretative endeavour aimed at revealing the
construction of meaning through language, practice, and power. Discourse analysis is
about the deconstruction and reordering of signs. Dunn and Neumann write that “all the
factors that social science research examines – be they biological, psychological,
institutional – are, first and foremost, discursive objects.” (2016: 43) This thesis goes
beyond this claim to state that everything is not only first and foremost discursive objects,
they are only discursive objects. This does not mean that there is no objective world
outside of human perception, but it does mean that our only access to the world is through
discourse; through signs. There is nothing outside meaning. This is a core distinction
between critical discourse analysis (CDA) and post-structuralist discourse analysis.
Where CDA, most famously formulated by Fairclough (see 1992; 2013) holds that there
is a distinction between discourse and social practices, post-structuralist discourse
analysis holds that this distinction does not exist. However, post-structuralist discourse
analysis (henceforth only ‘discourse analysis’) still holds that “other social practices (such
as media, schooling, and family) produce meaning only as a by-product, while language
primarily intends to construct meaning” (Dunn & Neumann 2016: 43) I argue that this
approach does imply that there is, in fact, an ontological distinction between social
practices and discourse. This complicates how to posit for instance works of art, or routine
actions such as introduction and a handshake – is art language and is there a distinction
between giving a handshake and presenting one’s name, or is both a part of the same
practice, and if so, is this a practice or language?
The problem of focussing explicitly on language in the study of discourse, at the same
time as one holds that everything is discourse, has led to an ongoing debate within
discourse analysis. Proponents of a linguistic turn argue that social phenomena are best
understood through a focus on language, and the practice turn argues in favour of
analysing practices as an entrance point for understanding social phenomena (Neumann
2002; Schatzki 2006). These two debates overlap on many of their assumptions despite
45
their differences in focus. Hansen argues that “the strategy of discourse analysis [is] to
‘incorporate’ material and ideational factors rather than to privilege one over the other”
(quoted in Dunn & Neumann 2016: 67). The significance assigned to materiality in
Hansen’s discourse analysis does allow for a wider incorporation of practices’
significance within a discourse. However, from the perspective of STS, a problem with
most language-focussed discourse analyses is also their inability to adherently capture
how technology may autonomously produce meaning through machine learning and
artificial intelligence (AI) Here, more practice-oriented approaches to post-structuralist
methods, such as ANT (Latour 2005), offer important insight. As already mentioned,
ANT claims that action is dislocated and can be generated through human and non-human
actors alike (‘actants’ in ANT vocabulary). This implies two important things, namely
that human and non- human actors are ontologically symmetrical, and it means that intent
is irrelevant. It is these aspects that have contributed to ANT’s role within STS, as a
premise of STS theorists is that technology is best understood in its reflexive relationship
to society, meaning that technology should not be considered external to human activities,
nor should it be considered objective (McCarthy 2018a).
ANT as a method does not make any prior assumption as to the network of actants
and processes it is to investigate. Rather, it proposes an ethnographic approach to the
research object liberated from prior categories. Subsequently, a problem with ANT is its
concomitant one-dimensional approach to the world of meaning. As it is primarily
focussed on local processes, aiming to investigate assemblages on a micro-level through
ethnographic research, it lacks historicism in its approach to meaning-formation.
Furthermore, it complicates any cross-case comparison. It is useful for taking ‘snapshots’
of social phenomena, for identifying which relations sustain the stability of a network.
However, these ‘snapshots’ are less useful for understanding long-term power relations
and hegemonies, upheld by discursive formations; closing concepts, stabilising language.
Despite this, an important contribution by ANT is that it “takes materiality seriously”
(Bueger & Stockgruegger 2018: 42) by dispersing the distinction between human and
object, practice and discourse. Discourse analysis has a tendency to make a distinction
between language and non-language through its expressed focus on language. ANT is not
preoccupied with this distinction at all, and it is in relation to STS that this theoretical
46
contribution is key. The focus on computation in this thesis requires an acknowledgement
of the role of technology. Where discourse analysis would easily fail to recognise the
production of meaning by technology, ANT offers a vocabulary for the incorporation of
exactly that. To circumvent the problem of ahistoricism in ANT, Knorr Cetina (referred
to in Bueger 2015, see also Knorr Cetina 2006) proposes a combination of ANT and
practice tracing. Practice tracing is preoccupied with tracing practices and abstracting
them to the theoretical level of mechanisms, where “practices describe ways of doing
things that are known to practitioners”, whereas mechanisms refer to the “theoretical
abstractions that social scientists coin in order to classify practices, usually across cases.”
The purpose of mechanisms, therefore, “is not to match actual social instances, but to
draw useful connections between them.” (Pouliot 2015: 238) Like ANT, practice theory
views causality as local and context-bound, with an emphasis on ethnographic research
to identify this causality. However, where ANT does not aim to generalise causality
across cases, as its main objective is on the micro-level of social assemblages, practice
theory holds that “the social scientific gaze must always look beyond specific cases,
towards cross-case generality” through the objectives of “induction, interpretation, and
abstraction” (Ibid.: 240).
47
The emphasis on the tacit in practice theory, as “practical knowledge is generally
unsaid” (Pouliot 2015: 246) fits neatly with the post-structuralist ambition to uncover the
underlying logic of meaning-production within a wider definition of discourse. Whilst
adhering to this principle, this thesis goes even further as its focus is not limited to the
tacitly said; it also incorporates the explicitly silenced. This thesis shares the ambition of
practice theories and discourse analysis in formulating a theory of the world that is
‘useful’; that makes sense, by uncovering the tacit logics formulating a messy array of
phenomena. The purpose of a theory is not to offer a law-like account of how cause
generates effect in the social world. The purpose of a theory is to offer a reading of the
world that is useful. Where practice theory falls short, however, is in its reactionary role
towards discourse analysis (Neumann 2002). Where discourse analysis fails to
acknowledge the role of the non-verbal in meaning-formation, practice theory fails to
focus on the verbally expressed discursive struggles to formulate the meaning of
practices. Where one starts with practice, and the other starts with discourse, this thesis
argues along the lines of ANT, echoing Hansen’s words, that the starting point of analysis
need not be one or the other. This again echoes Neumann (2002) and his call for
incorporating practices in discourse theory as a necessity for understanding social
phenomena.
On the question of ontology, Judith Butler’s (1997) argument that speech is action is
a useful premise and it is from that premise this thesis starts. There is no distinction
between text and practice; rather they are both practices – or both discourses. This view
is supplemented with the “overall idea of discourse theory (…) that social phenomena are
never finished or total.” (Jorgensen & Phillips 2002: 24) Words and concepts; signs,
acquire meaning in their relation to one another, as if language were a fishing net of
relations between signs, where nodes are interlinked and ever-attempting to cement their
relation to one another. But these relations, these nodes, are never totally fixed, and
subsequently neither are their meanings. It is here the discursive struggle emerges, as
“[w]e constantly strive to fix the meaning of signs by placing them in particular relations
to other signs (…) we try to stretch out the fishing-net so that the meaning of each sign is
locked into a specific relationship to the others.” The aim of discourse analysis, then, is
“to map out the processes in which we struggle about the way in which the meaning of
48
signs is to be fixed, and the processes by which some fixations of meaning become so
conventionalised that we think of them as natural.” (Ibid.: 25-26)
Chapter five of this thesis takes the discourses of the U.S. Senate hearings following
the scandal as a starting point for understanding the Facebook- Cambridge Analytica
scandal. This is not done to employ an analysis along the lines of critical discourse
analysis, where the discourses are viewed as separate from the actions, practices, and
mechanisms making up the case. In CDA, discourses are what enable social practices.
From the perspective of post-structuralism incorporating the material components of
discourse, however, approaching the discourse is a way of approaching the practices
directly, as these practices are only practices insofar as they are inscribed with meaning.
These meanings cannot be captured separate from the context whence they emerge. To
understand this context, the ideal would be to employ ethnographic methods to the
specific context of the Facebook-Cambridge Analytica case. As this is impossible, the
second-best is to situate the case within the wider narration of computational logic. Thus,
microtargeting, both as a technique as well as a part of the data collection practices of
data brokers, reproduce a Cartesian understanding of the calculability of the individual.
The logics of computation and liberalism underpin the conceptions of the data scraping
and the microtargeted adverts, as well as the discourses on the ramifications of the scandal
– questions on what Facebook is, what data brokers are, what data is, and how electoral
campaigns should look like.
49
computational way of both prescribing the world with meaning, and subsequently
reproduce that very world. It is from this perspective that the reception of the case, the
practices making up the case, the discursive struggle in formulating what the Facebook-
Cambridge Analytica scandal is, what Internet governance is, and the rationale of
governmentality are interlinked and best studied. I argue that all these entities of meaning
culminate in the case subject to this thesis. Rather than viewing verbal discourses and
non-verbal processes as separate, they should be studied as interlinked practices
producing and upholding meaning. By taking this as a starting point, the relevance of the
logic of microtargeting, the epistemic presuppositions of microtargeting, as well as the
rationale of liberal governmentality, should be studied as contextually interlinked; as
practices with local causality, informing a theoretical abstraction.
Keeping this in mind, however, there are certain challenges to the method of this
thesis. The first relates to the difficulty in approaching the topic through ethnography,
which would have contributed to the findings in this thesis. Ethnography would allow for
insight into the meaning of practices in their proper context, placing the researcher closer
to the research object. However, in this case it would be impossible as it would require a
travel back in time to observe or participate in the practices of Cambridge Analytica.
Finding a contemporary case would be difficult as well, as the secrecy surrounding these
operations are crucial to their functioning. One could also argue that it would have been
beneficial to interview the key actors in the event. It would be difficult, given the temporal
and financial limits of this thesis, to arrange for such interviews with high-ranking
professionals, and doubtful that they would be willing to participate. However, Aleksandr
Kogan, Chris Wylie, Alexander Nix, as well as Mark Zuckerberg have all been questioned
in hearings before the UK Parliament and/or the U.S. Senate. These hearings provide
useful insight into the meaning attributed to the practices in the case by the key actors on
both sides of the questioning table. Using these hearings as analogous to in-depth
interviews is therefore a fruitful approach for gaining insight into the practices forming
the event; they give insight into where the actors speak from when they speak.
Another potential difficulty with the case, however, is gaining insight to the black
box of psychographic algorithms. Where the general idea behind the psychographic
50
algorithms deployed by Cambridge Analytica are known through both witness accounts
as well as the corporation’s own (biased) advertisement, the specificities of
psychographics as a technique are difficult to gain knowledge of. But, as psychographics
is a form of microtargeting, drawing on general knowledge of microtargeting is a second-
best approach to the problem. One could argue that the meaning attributed to these
techniques, rather than their ‘objective’ workings are the most important. However, when
it comes to the production and assignment of meaning, ANT’s emphasis on the ability of
the non-human to act is highly relevant in relation to algorithms and machine learning.
Algorithms do themselves generate meaning; they are data made legible. However, they
perform a process of virtually no human intervention, except from the author of the source
code. Through the process of machine learning, algorithms are characterised by their
abstraction from human formulation. They generate meaning through their reformulation
as they encounter huge amounts of data. In order to circumvent this, a reference to the
implications of computational thinking in general – on our perception and cognition of
the world – helps to abstract these hidden practices and identify their underlying logic.
51
function of the market is not the only issue to be discussed. The epistemological
challenges posed to liberal subjectivity are also in focus. Therefore, the purpose of chapter
six is to untangle both the threat posed by microtargeting to governmental techniques and
rationale, as well as the threat posed to the liberal subject; to the subject of liberal
governmentality.
52
5) Analysis: The meaning-formation of the Facebook-
Cambridge Analytica data scandal.
Blanket advertising, the idea that hundreds of millions of people will
receive (…) the same advert, is dead. My children will certainly never
understand this concept of mass communication. Today,
communication is becoming ever increasingly targeted. It’s being
individualised for every single person in this room. You will not only
see advertisements for products you care about, you will also see these
advertisements nuanced in a way that reflects the way you see the
world.
Nix (2016)
2
In the near future, this information may be transmitted through photons due to the
emergence of Quantum Internet, see for instance Chen (2017)
53
observer only with a representation of the subject. This representation is only partial; it
captures its identification, but not necessarily its identity.
Despite this, the invasion of privacy pertinent to the media outrage following the
Facebook-Cambridge Analytica data scandal does illustrate the perception of something
profound and personal as under attack due to big data business. There is something
personal at stake when big data is proclaimed to be the new oil, as big data produced by
individuals generates profit for corporations before it is reformulated and presented back
to the individual who has gone from producer to consumer in the circular process of cyber
(Adesina 2018). Our personal information leaves our control in its leap into the great void
of electrons transmitting knowledge through algorithmic formulations feeding our
representation of a cyberspace ever fixed in flux. The question of big data, however, is
more than a matter of our personal life being subject to exploitation, it is also a question
of our cognition of the world (Halpern 2018; Dieter & Gauthier 2019). Big data, and with
it, big data analytics, carries with it a new epistemology: there is more to big data than
the quantitative leap to ‘big’. Kitchin identifies these changes as consisting in its huge
volume, its high velocity, its diversity in variety; it is exhaustive in scope, fine-grained in
resolution, relational in nature, and flexible as it holds “the traits of extensionality.” (2014:
1) These points will be discussed in more detail in chapter six. However, the point that
the emergence of big data is more than a quantitative transformation; it is a qualitative
change in how we gain knowledge of the world, is an important point regarding
microtargeting. There is more to psychographics than efficient advertisement and
individualised communication. There are epistemological consequences in the way
knowledge is produced, put in system, transferred, and made accessible. The Facebook-
Cambridge Analytica scandal, despite the response to the event largely being framed as a
problem of privacy and foreign interference in electoral processes, is more profound.
What is more, psychographics as communication should be understood as a continuation
of the ambition of early cybernetics, where the ‘cyber’ in cybernetics “already assumes a
complex relationship to temporality and history – bridging the past with an obsessive
interest in prediction, the future, and the virtual” (Halpern 2014: 41). Psychographics then,
as an obsession, goes beyond prediction in its promise of the formulation of the future
through the mechanism of manipulation, resulting from interpretation and control.
54
On March 17th, 2018, The Observer published an article describing how Cambridge
Analytica, a data broker and analyst specialising in electoral campaigns, had scraped the
data of more than fifty million Facebook users3 (Cadwalladr & Graham-Ellison 2018).
The data had been used to develop analytical tools deployed in the U.S. Presidential
election 2016, as well as the UK Brexit campaigns among other electoral campaigns (Ibid.;
Mayer 2018). The scandal that erupted lead to media outrage filled with questions as to
what had happened, how data should be protected, as well as how electoral campaigns
should be regulated in the era of big data.
The data had been scraped via a third-party app, called ‘thisisyourdigitallife’. The app
was designed by the Cambridge academic Alexandr Kogan, originally for a personality
test categorising the subject along the five axes of openness to experience,
conscientiousness, extroversion, agreeableness, and neuroticism: OCEAN for short (Hern
2018a). Kogan was affiliated with the Cambridge Psychometrics Centre, where he had
developed the app, similar to the Cambridge researchers Michal Kosinsky and David
Stillwell’s app myPersonality quiz, in 2013. OCEAN is known as the ‘Big five’ or ‘Five-
factor’ personality test. It is often referred to as a ‘trait theory’ in that “individuals can be
characterized in terms of relatively enduring patterns of thoughts, feelings, and actions;
that traits can be quantitatively assessed; that they show some degree of cross-situational
consistency; and so on.” (John et al 2008: 160) The basic idea of psychographics is that
to categorise individuals according to these five personality traits would make it possible
to nuance a communication in a way that would manipulate the subject’s behaviour
(Martinez 2018).
The myPersonality test, which was only available through Facebook, was launched
as scientific research and the participants were paid for their answers. However, as the
participants provided their responses, data on their online behaviour, as well as all their
friends’ data, was scraped via the app. Kogan was contacted by SCL Elections in 2014, a
part of SCL Group and the mother company of Cambridge Analytica, and offered money
3The number was estimated to be about fifty million in the article referred to, but is now estimated
to be the data of 87 million Facebook users (Lapowsky 2018)
55
in exchange for the data collected through the app. As the app was developed in 2013, it
did not fall under the guidelines imposed by Facebook in 2014, which prohibit the
scraping of data of consenting users’ friends, making Kogan particularly valuable for SCL
Elections (Wong et al 2018). SCL Group is a company operating through different
daughter companies such as SCL Elections and SCL Defence, each specialising in their
own field of ‘strategic communication’, that is the use of big data to microtarget
communication to modify behaviour. SCL Elections claims to have been involved in
“[m]ore than 100 election campaigns in over 30 countries spanning five continents.”
(Ghoshal 2018) SCL Group has also been involved in military and security operations in
several countries, including NATO, the U.S., and U.K. SCL “carries a Secret Clearance
as a ‘List X’ contractor for the British Ministry of Defence” and has “conducted surveys
in Iran and Yemen for the Pentagon in the past.” (Medium 2017) As mentioned in chapter
two of this thesis, this is important as governmental entities are among the main customers
of data brokers and analysts. Understanding the response to the Facebook-Cambridge
Analytica scandal requires us to acknowledge the relations between SCL Group, a
company which according to the whistleblower Christopher Wylie is synonymous with
Cambridge Analytica (C-Span 2018b: 00:1:04) and the states put to resolve the issue.
Regarding tech in general, this dependence is not only in relation to data brokers, it
is also applicable to the Silicon Valley companies. Here, Google’s refusal to continue its
cooperation with Pentagon on the Maven project, whose purpose was to develop AI for
the military, is perhaps the most known example. (Wakabayashi & Shane 2018). In 2017
the project, also known as Algorithmic Warfare Cross-Function Team, was launched. It
was to focus on “computer vision – an aspect of machine learning and deep learning –
that autonomously extracts objects of interest from moving or still imagery.” (U.S. DoD
2017) Google’s involvement in the project led to protest amongst the company’s
employees and more than 3000 signed a petition against the company’s involvement in
the project (Frisk 2018). The protest against the weaponizing of AI lead to Google pulling
out of the contract in June 2018 (and subsequently refusing to attend the hearing in the
Senate on September 5th on the role tech companies and social media, see C-Span 2018d,
esp. the opening speech) feeding a wider debate amongst Silicon Valley tech companies
on the role of big data, AI, technology, and warfare (Fryer-Biggs 2018) Project Maven,
56
AI and the military illustrate the complications in the relationship between data brokers,
tech companies, and governments. These relationships are not only marked by the
dependence on big data and technology by states. They are also symptomatic of the
inability of governments to control tech companies and big data.
In 2014, Kogan set up the company Global Science Research (GSR) in order to sign
a contract with SCL Group. The purpose of the data provided by Kogan was to develop
analytical tools for training algorithms perfecting the targeting of political ads. The
targeting technique used was that of psychographics: the categorising of individuals
according to their demographic traits as well as their psychological characteristics.
Psychographics refers to this technique of segmenting a population not only based on
their demographic attributes, but also in terms of their values and beliefs. In marketing,
some researchers even use the terms ‘psychographics’ and ‘lifestyles’ interchangeably to
describe this analytical process of segmenting consumers (Kahle & Chiagouris 1997).
The element of values and beliefs to this technique was marketed as key. Whereas
‘microtargeting’ is used interchangeably with psychographics in some of the literature,
psychographics includes inputs from behavioural psychology, apparently making it more
than ‘simple’ big data analytics. However, the fundamental logic of the technique is the
same as for microtargeting: the individual can be understood on a profound level through
an analysis of their online behaviour. The data can then be used to personalise
communication, be it through the presentation of specific news articles on your Facebook
feed, or be it the adverts for products presented on Instagram. The idea is that a binary
language can make the individual calculable and susceptible to manipulation. The
psychographic models used consist of algorithms, categorising people into specific
segments according to their psycho-social traits. In order to develop these algorithms,
however, one needs a sizable training set of data. That is, the algorithms themselves are
not readily formulated by a data scientist, rather, they are developed through the process
of machine learning: first the algorithm is coded to predict a certain outcome, before the
data feeds back to the algorithm, modifying its ‘mistakes’, reproducing a better version
of the original algorithm; perfecting computation.
57
In May 2018, Cambridge Analytica decided to close down and start insolvency
proceedings following the media scandal (Solon & Laughand 2018). The problem,
however, is that because of the loose structure of Cambridge Analytica and SCL, knowing
exactly what was being closed down, and if Cambridge Analytica would simply re-
emerge with the same people and the same data under a different name is unclear. SCL
and Cambridge Analytica had, in May 2018, “at least 18 active companies, branches, and
affiliates with similar names, based in the U.K. and the U.S.” (Siegelman 2018)
Especially the emergence of the firm Emerdata has raised concerns. The company was
joined by Rebekah and Jennifer Mercer – the Mercer family was the main funder of
Cambridge Analytica – in March 2018. Core players in Cambridge Analytica and SCL
were transferred to Emerdata during the spring of 2018, including Alexander Nix, who
became CEO of the new company (Ghosh 2018) What has happened to Emerdata is hard
to know, but the obscurity of the issue illustrates how the intangibility of big data is not
only in its collection and deployment. It also lays in the very corporate structure of the
actors involved.
The purpose of this chapter is to unpack the black box of what happened in the
Facebook-Cambridge Analytica data scandal. This is based on the premise that the
practices causing the event to unfold are practices embedded with meaning. As such, the
event itself is a discursive construction. By doing so, I will attempt to untangle the web
of actors and their relations, in order to trace the logic and practices constituting the
properties of a context within which microtargeting arises as a threat to liberal
governmentality. Central is the question of what meanings are attributed to the practices
in the event, and what are these meanings’ underlying logic? And what is the context
within which these practices occur? The empiricism of the chapter is that of secondary
sources, due to the impossibility of investigating the scandal at a first-hand basis. The
focus is on two of the hearings before the U.S. Senate following the scandal. The first is
from May 16th, 2018, where Christopher Wylie testified at a Senate Judiciary Committee
hearing, where he was joined by the director of telecommunications studies at the
University of Florida, Mark A. Jamison, and Eitan Hersh, associate professor at Tufts
University. The second hearing is from June 19th, 2018, where Aleksandr Kogan testified
before the Commerce Subcommittee on Consumer Protection together with John Battelle,
58
co-founder, editor in chief and CEO of NewCo and Ashkan Soltani, former chief
technologist in the Federal Trade Commission. Both these hearings allow for insight to
how the events are conceptualised by the legislature, the expert witnesses, as well as the
people who were actually involved in the activities of Cambridge Analytica: Aleksandr
Kogan and Christopher Wylie. Analysing these hearings provide insight into the central
questions for understanding what logic underpins the meaning embedded in the processes
of the event. How the actors in the event are understood and how they understand
themselves; what electoral campaigns should look like, what social media is and how it
should be understood - what cyberspace is and how it should be understood - are all
questions pertinent to these hearings.
59
outrage and a series of hearings and legislative propositions? Answering this requires a
deconstruction of the logics underpinning the narratives of the event. However, these
narratives do not only rest on the words uttered in dialogue at Senate hearings. These
logics also rest on the tacit, and furthermore they rest on the silent. As a discourse
analysis, this exploration acknowledges the importance of meaning carried by what is not
being said; as an exercise it criticises the myth of inertia attributed to silence.
60
points are publicly available knowledge, it would be absurd if none of the Senators or
witnesses present had any knowledge of them. A central question is therefore why they
are left unsaid, and what role they play as a fundament for what is actually being said:
how their latent presence forms meaning.
‘Microtargeting is not a new thing’, is the main message from the May and June
hearings in the U.S. Senate on social media and data privacy. This statement, however,
begs a ‘but’ and a subsequent formulation of a ‘newness’. As such, ‘new’ works as the
overarching theme of the discourses on the Facebook-Cambridge Analytica scandal. As
an overarching theme, it is best understood as a representation, that is an invention “based
on language” which does not consist of “neutral or innocuous signifiers” but is inherently
subjective and political (Dunn & Neumann 2016: 60). The representation; the identity
articulated for the Facebook-Cambridge Analytica scandal is therefore that of being new,
and as an identity it includes an articulation of “the reasons why policies should be
enacted” and the subsequent (re)production of that identity “through these very policy
discourses” (Ibid.). The Facebook-Cambridge Analytica scandal is represented as
constituting something new, and it is this new which requires action to be taken against
it. Despite the signifier ‘new’ being filled with different content by different actors, the
alternative narrative - namely that there is nothing exceptional or new in the case – gains
no preponderance. Thus, the temporary cementing of the identity of ‘new’ is
“simultaneously [a] (discursive) foundation and product.” (Ibid.) The new in
‘microtargeting is not a new thing, but’ is a discursive construction of there in fact being
something ‘new’ that is different from the ‘normal’ or ‘old’ practices of microtargeting,
deserving of the scandal’s subsequent media outrage and in need of exceptional policies.
This ‘newness’ both produces the context of the hearings – without the scandal
representing something ‘new’, there would be no reason to hold the hearings – at the same
time as this ‘newness’ is being reproduced by the hearings themselves.
I have identified three main articulations of the ‘new’; of the problem to be met, by
the senators. Here, articulation should be understood in discourse theory’s sense of the
word. Articulation refers to “any practice establishing a relation among elements such
that their identity is modified as a result of the articulatory practice. The structured totality
61
resulting from the articulatory practice [is what we] call discourse” (Jorgensen & Phillips
2002: 26) Alternatively, as formulated by Weldes, articulation refers to the “construction
of discursive objects and relationships out of a particular society’s ‘cultural raw materials’
and ‘linguistic resources.’” (in Dunn & Neumann 2016: 50) The different articulations of
what is ‘new’ are therefore attempts at differentiating between ‘new’ and ‘old’ using the
‘cultural raw materials’ of the context; of separating microtargeting from psychographics;
separating current privacy issues from old privacy issues; and separating the economic
power of big data from economic power in general. These articulations do not occur in a
vacuum, they are not mere productions of differentiations present in these hearings. As
articulations utilising the ‘cultural raw materials’ and discursive resources, they are also
reproductions of representations already existing in society.
The three main articulations constituting the discourse in these hearings revolve
around the technique of psychographics, the economic power of big data, and finally the
vulnerability of the individual in the age of cyber. As such, ‘new’ is posited as a nodal
point in the discourses produced and reproduced in these hearings. As a nodal point, it is
a “privileged sign around which the other signs are ordered” as all three articulations
acquire meaning from their relationship to the concept of ‘new’ (Phillips & Jorgensen
2002: 26). Mouffe and Laclau (Ibid.) refer to ‘nodal points’ as temporarily fixed moments
in a discourse. I propose a modification of this conceptualisation. These hearings are
characterised by a struggle to fill the signifier ‘new’ with meaning, rather than ‘new’
operating as a closed concept to which other conceptualisations must relate. The different
narratives all aim to answer the question ‘what is new?’ There is no general agreement as
to what the answer to this question is, but there is an agreement that this is the right
question to ask. In that way, the ‘new’ in these hearings is tacit and uncontested, and it is
to this measure all narratives must compare.
62
autonomous individual. These basic discourses inform different outcomes. ‘Democracy’
as a morally good value both informs the idea of the necessity of a transparent, open, and
free Internet as a platform of democratic exchange of meanings and beliefs, as well as the
idea of Facebook as an Internet behemoth threatening democratic processes through its
cynical economic growth through its willingness to aid foreign intervention in elections
by selling data. In addition, the idea of democracy as the morally good standard threatened
by the Facebook-Cambridge Analytica scandal also produces the representation of
microtargeting as an undemocratic technique. ‘Liberal market’ informs propositions of
economic regulation by the state to combat monopolist tendencies in the market and
encourage innovation, as well as the idea of data being a new currency; transforming the
very logic of the liberal market. Finally, the notion of the liberal individual, autonomous
and guided by reason, underlies both the idea of democracy and the market, where
microtargeting threatens the idea of the fully informed individual arriving at autonomous
decisions “through a process of rational self-deliberation, so that the individual’s chosen
outcome can be justified and explained by reference to reasons which the agent has
identified and endorsed” (Yeung 2017: 124) Here, it is noteworthy that as the liberal
subjectivity is threatened, so is also the object of liberal governmentality. As threatened,
the liberal individual is most explicitly present in the articulation of the vulnerability of
the individual, but also it underlays the articulations of the liberal economic system and
democracy. As basic discourses these are tacit. They posit a certain variety of democracy,
economy, and subjectivity normatively and indisputably. As such, they are always in the
background of the discourse’s main articulations.
63
and the counterargument (pscychographics is new but it doesn’t work) agree on the
content of the concept ‘new’.
The articulation of the economic power of big data as the new emphasise the new
status of big data ‘as a currency’ or as ‘the new oil’. In addition to the threat to
governmental monopoly of currency, social media companies are viewed as threatening
to the order of market capitalism. Especially Facebook’s role as a monopolist within the
market of social media is conceptualised as a threat to innovation in the market. In the
April and September hearings in the Senate on the topic, Facebook (as well as Twitter)
was largely envisioned as a democratic force, spreading liberal values to the world (C-
2018a: opening speech, and 2:46:07; 2018d: 33:05; 02:44:00). Within the economic
power narrative in the May and June hearings, however, Facebook is reduced from a
social media platform to that of a tech company operating under the same rationale as any
other big business. Additionally, what is new with the role of big data is not only the
economic power in the product. On one hand, data produced cannot be called back (C-
Span 2018c: 01.24:00) – there is a profound lack of physical control of ‘a new currency’
virtually fixed in flux. On the other, there is the distortion of the role of the individual as
both consumer and producer of big data and microtargeting (ibid.: 00:36:00; C-Span
2018b: 00:33.00; 00:35:00). Combined, the whole rationale of the ‘old’ market is
threatened by this confusing assemblage of ‘new’ relations of production and a ‘new’
nature of commodities.
The narrative articulating the vulnerability of the individual in the age of cyber as the
new thing emphasises the role of consent in the collection of data. Here, the individual is
framed as referent object threatened by social media and tech companies. What is new,
and what makes the individual vulnerable, is the illegibility of tech companies’ privacy
policies, and the practice of using social media users’ data for purposes the users are
unknowing of. In order to mediate this threat, Congress should act to control the collection
and use of big data. This conceptualisation also ties into a geopolitical narrative where
the sum of individuals’ vulnerability makes the state susceptible to foreign intervention
in elections. Individuals as an aggregate become potential objects of foreign
manipulation, and thus ‘privacy risk’ is a question of state security.
64
What is central to especially the first two conceptualisations, is the reification of the
power of calculation and computation. Psychographics is a threat because its promise of
manipulation; of formulating the future based on data points on individuals’ psycho-
social characteristics, is held to be true. As such, microtargeting threatens the very
fundament of the democratic system consisting of autonomous, fully informed
individuals making independent decisions. This relates to the articulation of the
vulnerability of the individual as the referent object. The vulnerability of the individual,
however, is not only an issue by itself. Privacy breaches are viewed as leaving the state
with a huge number of individuals open to manipulation, both through psychographics
and microtargeting. Additionally, the individual is viewed as passive. What is more, the
individual is viewed as nothing but a constituent. Calculation and manipulation are things
that happen to the individual, completely out of the constituent’s control. The active role
of individuals in the creation of cyber is absent from the discourse. The active role of
individuals communicating across borders and across political opinions both online and
offline is replaced by a narrative of social media as a platform inducing individuals with
echo-chambers.
The narrative centred on the economic power of the economy is more explicitly
related to the liberal idea of a functioning market. If liberal economy is understood along
the same lines as initially proposed by Hayek (Schmidtz 2017); as the absence of
government interference in the economy, the very idea of that economy is fundamentally
changed if a ‘new currency’ is introduced. Additionally, if one adheres to Foucault’s
analysis of neoliberalism and the idea of every individual as homo oeconimicus;
individual enterprises calculating the output and input of their own labour (see Foucault
2004), big data business distorts this whole process as well. The value is created by
individuals producing data in an activity that cannot be conceptualised as mere work, in
the market sense of the word, where this ‘new oil’ – data – is produced with virtually no
marginal costs. In producing this value, the individual is also the consumer of social
media, through which action the individual themselves is the product to be sold to external
advertisers. The individual goes from producer of goods (the data) to product to be sold
(data for targeted ads) to consumer (of the targeted ads) in a circle which distorts the
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whole rationale of liberal capitalism. Thus, in this ‘new’ economy, the whole idea of the
individual as an enterprise is distorted as individuals ‘produce’ through something that is
not really ‘work’ generating revenue not for the individual, but for someone else.
Additionally, all three narratives speak from certain implicit ideas of what the
electoral process should look like; how cyber in relation to the electoral process should
be; how cyber should look like for the individual; and what the economy should be like.
These conceptualisations of how the world should appear are all framed as ‘old’
threatened by the ‘new’ aspect of microtargeting and big data. It is also significant that
the dominating discourses, with Christopher Wylie as a noteworthy exception in the May
hearing, view ‘cyber’ as something external and ‘new’ happening to the establishment on
one hand or reduces ‘cyber’ by analogising tech companies and big data to companies in
general on the other. From the perspective of STS, the latter point is important as the
acknowledgement of cyber technologies as a political product of the very system
produced and reproduced by the senators themselves is generally omitted. The senators
are eager to formulate a version of microtargeting as a threat where they themselves are
not included. They articulate a digital ‘new’ where the senators as distinctly analogue are
unequivocally excluded.
In addition to these three narratives on the ‘new’, the “coordinated network” (C-Span
2018b: 01:05:00) of the scandal is also outlined in detail, intersecting with the
aforementioned articulations of the event. Additionally, the different articulations of what
constitutes the ‘new’ in the scandal are far from separate and the links between them will
be explored below. As a theoretical framework, I understand these three articulations as
stories as conceptualised by De Certeau. “[S]tories ‘go in a procession’ ahead of social
practices in order to open a field for them” (in Dunn & Neumann 2016: 64) This is
significant because the idea of ‘stories’ as articulated by De Certeau captures the field of
possibilities arising from dominating articulations. That is, once an articulation becomes
a representation; once it is incontestable and taken for granted, it enables certain
discursive social practices and exclude the possibility of alternatives. Discursive power
is not limited to verbal prowess. Just as discourses expand beyond words, discursive
powers expand beyond text. In this regard the function of ‘new’ as nodal point in these
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discourses should also be understood as interpellation. Interpellation refers to “the
processes through which these discourses create subject positions for individuals to
identify with and to ‘speak from’. One is interpellated or called into subject position: a
subject position is specified and the subject fulfils it.” (Ibid.: 50) As acts of interpellation
the subject positions created should not only be understood in terms of positioning
Facebook, Cambridge Analytica, or Alexander Nix, for that matter. As exercises of
interpellation, the Senate is also called into subject position. By identifying
psychographics as the ‘new’, the ‘old’ practices of microtargeting – the practices common
amongst the senators themselves – are constructed as ‘normal’ and ‘acceptable’. The
‘new’ in these discourses is always something ‘different’, and ‘different’ in this context
has a distinct taste of ‘morally bad’. When the senators identify tech companies and data
brokers as threats to the market, they are at the same time articulating an ‘old’, or ‘normal’
market as functioning. From the perspective of the senators, the ‘new’ in these hearings
is always external, rather than an inherent flaw in the system within which the Senate also
partake. The ‘new’ in these hearings is subsequently the ‘Other’, and through identifying
the Other the actors within these discourses are engaged in an interpellation through
which themselves are identified as Self.
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He leveraged a Muslim. Trump had the balls, and I mean really the
balls, to say what people wanted to hear. This is, to me [Booker], a
very frightening reality, a threat to the very idea of a nation that wasn’t
founded because we all pray alike, because we all looked alike, but
we had a set of common aspirations and democratic principles that
united this country. Our founders talked about pledging to each other,
not religious alliances, not racial alliances, but our sacred honour. (C-
Span 2018b: 02:04:34)
This, of course, is not the only narrative that could be told about American democratic
history. One could claim along the lines of Hersh, the expert witness in the May hearing,
that “campaigns do things that are not nice all the time” (C-Span 2018b: 02:00:05) For
Hersh, there is nothing sacred in how electoral campaigns are carried out. Political
opponents will always use any tool available to win an election. Thus, for Hersh,
microtargeting is just a new addition to the technological repertoire of political
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campaigners. It is simply a step forward of technological developments whose effect
should not be exaggerated. In his opening statement, he argues:
He is not only disputing the whole idea of microtargeting as exceptional and external,
he is also disputing the effect of the technique. Later, he is asked by Senator Lee:
So, there is a lot we don’t know, there is a lot we don’t know about
its effectiveness, but it often looks the same. And in response to
Senator Kennedy, just because campaigns spend a lot of money on a
particular advertisement, doesn’t mean that it works (Ibid.: 1:02:38)
What is noteworthy in this exchange is that Hersh does not answer the question. He
is not disputing that there is something ‘new’ in psychographics. He just questions the
efficiency of psychographics, and thus whether this ‘newness’ is even worth talking
about. This strategy is replicated by Kogan in the June hearing (C-Span 2018c: 00:27:00),
who also points out that if the availability of immense amounts of data is the threat, then
Facebook is put in a much more worrisome situation than Cambridge Analytica (Ibid.:
29:00; 35:00). When it comes to Kogan, however, it is important to remember that he
himself was a key actor in the Facebook-Cambridge Analytica scandal, so diminishing
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the significance of the incidence is also a strategy for diminishing his own possible
wrongdoing.
So, neither Hersh nor Kogan dispute that psychographics is ‘new’, but they dispute
the efficiency of the technique. Additionally, Hersh views electoral campaigns, and thus
also the process of democracy, as notoriously cynical – quite the opposite of Booker. For
Hersh, psychographics is just the continuation of the development of political
advertisements, whose effect should be dedramatized. Along the same lines, but in a less
optimistic fashion, Soltani argues in the June hearing that “all of this has happened before,
and it will happen again” (C-Span 2018c: 00:22:25). Soltani argues that the use of
misappropriated data in order to manipulate voters is an old problem but increasing. This
problem is a consequence of the three elements of the role of tech-companies in the
market: the logic of “growth at any cost”, that the “consumer protection framework is
broken”, and that there is a “monolithic market with no real choice [for consumers]”
(Ibid.: 21:05) Here, it is not the cynicism of the algorithms that is the main problem,
rather, the cynicism of an unregulated market allowing for the use of microtargeting in
political campaigns is the problem. Booker, Hersh, and Soltani all agree on the newness
of microtargeting being that of psychographics. But whereas Booker and Soltani agree on
the efficiency of psychographics to divide the electorate, Hersh disputes this. Where
Booker views psychographic political adverts as distinctly ‘new’, threatening the old
order of political campaigns, Soltani views psychographics as the newest development of
a long emerging problem. Hersh, on the other hand, views psychographics as ‘new’, but
only in terms of being the latest tool in the hands of political campaigns. In a certain sense,
Hersh – as the only one in these hearings – is in some way disputing whether there even
is a problem to be discussed at all. Central to these claims are also how they differ in what
they consider as cynical. For Booker, it is psychographics itself that is cynicism; the
power of the algorithm induces the political process with cynicism. For Soltani, the
market is cynical, and for Hersh, political campaigns are, and have always been cynical.
All these three narratives, however, view psychographics as something external,
something occurring to processes already existing. Technology is apolitical rather than a
creation of the society whence it emerges. What is more, technology threatens this ‘old’;
society as it is and should be. Here, Christopher Wylie offers an alternative articulation:
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Cambridge Analytica is the canary in the coal mine. We must address
the digital echo chambers that are being exploited to algorithmically
segregate American society. Online communities should unite us, and
not divide us. Data is the new electricity of our digital economy, and
just like electricity, we cannot escape data. (C-Span 2018b.: 00:26:14)
Data is omnipresent, and the challenges arising from this wave of the omnipresent
will engulf society unless we take steps. Furthermore, he says:
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From this point of view, what is interesting in Wylie’s statement is not only how
revolutionising the practices of Cambridge Analytica are deemed to be. It is also
noteworthy that technology is first and foremost a subjective phenomenon. Technology
is inherently political and closely knit to the political progress of society; it is all-
encompassing, cannot be escaped, and should not go unregulated. Furthermore, this
complete integration of technology, in this case specifically big data and big data
analytics, has led to a transformation tantamount to a revolution. This revolution is
inevitable, and it can only be met by a society ready to meet the challenges it poses. Here,
it is also noteworthy that big data is not the main problem, rather it is the function of
psychographics to make big data legible in a specific, manipulative manner which is the
threat, which echoes Amoore & Piotukh’s work on algorithmic governance (2015). Big
data is like electricity; asking whether it is ‘good’ or ‘bad’ makes no sense, as it is merely
something, we all depend on. Furthermore, the Facebook-Cambridge Analytica scandal
is not only important in its own role. It is a canary in the coal mine – it is a symptom and
a warning of something bigger inevitably changing society as we know it. For Wylie, this
can be countered by another vision of technology. As fundamentally political – “online
communities should unite us, and not divide us” – technology is not bad, or cynical, per
se, but unless society transforms technology and itself with it, the cynicism of algorithms
will prevail. This cynicism, represented in its starkest form by Cambridge Analytica, is a
new kind of cynicism distinct from the workings of other technologies of advertisements:
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Where microtargeting is a question of targeting adverts towards the individual,
psychographics holds the promise of manipulation. Where microtargeting gives the user
what the user wants in the form of targeted ads or newspaper articles, psychographics
aims to manipulate as it seeks “to identify mental vulnerabilities in voters [in order] to
exploit them.” Furthermore, along the lines of Booker:
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video, Cambridge Analytica managing director Mark Turnball
explain that Cambridge Analytica also created the brand ‘defeat
crooked Hilary’ (C-Span 2018b: 00:10:58)
The framing of psychographics as ‘new’ and ‘cynical’ is closely related to the general
strategy prevalent among all the participants in the hearings except Kogan and Hersh, of
identifying the ‘new’ as morally ‘bad’. This arises partly from the difficulty of
characterising the activities as illegal, due to the ‘common’ or ‘old’ nature of
microtargeting as a technique of political advertisement. However, it is necessary for the
Senators to identify themselves away from the activities of Cambridge Analytica. If not,
they would themselves be subject to the same scrutiny as Cambridge Analytica has
suffered after the scandal erupted in May 2018. This issue is exacerbated by the
dependence on data brokers and analysts for the state’s own security practices. The main
strategy to avoid their own implication in the scandal is through not mentioning it. This
silencing does not only relate to the use of big data in surveillance, but also regards the
expressed potential efficiency in microtargeting in motivating or demotivating electoral
behaviour. Here, the key problem is that if psychographics is not a new thing, that is, if
psychographics is, despite its promises of manipulation, not more effective than
microtargeting in general, then the Senators are all guilty in utilising the technique subject
to the hearings. This silencing is perhaps at its loudest when the infamous use of
Cambridge Analytica’s services by Ted Cruz in the U.S. primaries are not mentioned, not
even as he himself, present at the May hearing, comments on Obama’s use of
microtargeting techniques. Except from Obama, it is noteworthy that when U.S. political
figures’ use of psychographic techniques are mentioned, it is only in relation to political
figures who are already in a bad light, morally speaking. Here, Bannon is an obvious
example, and his activities in relation to the Trump campaign are identified as undertaken
to “circumvent U.S. election law.” (C-Span 2018b: 01.06:00, see also 00:09:45;
00:52:50). Additionally, these activities, together with those of the Mercer family are
framed as “propaganda” and part of the
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seeking out companies that could build an arsenal of information
weapons that could fight that war, which is why they went to a British
military contractor [SCL] who specialised in information operations
(C-Span 2018b: 00:56:51)
Here, the moral judgement is complimented with references to ‘weapons’, ‘war’ and
‘arsenal’, enforcing the exceptionalism of the topic at hand through analogies to
conventional security threats.
The strategy for circumventing the issue of state security’s reliance on data brokers
is also silence. The contractual relationship between SCL and U.S. security services is
unmentioned, despite the “coordinated network” of Cambridge Analytica not only being
mentioned, but also expanded on (C-Span 2018b: From 01:06:00). From SCL’s
relationship to the software developer AggregateIQ (C-Span 2018b: 01:05:00), to the
development of Application Programming Interfaces (API) privileging access to private
data channels for providers (C-Span 2018c: 00:02:00; 00:45:00) to the alleged
relationship between Cambridge Analytica and Julian Assange (C-Span 2018b: 00:15:00;
00:29:00), and subsequently Russia through relationships with Lukoil (Ibid.: 00:15:00;
00:30:00) and FSB (Ibid.: 00:46:00) and the production of “fake news” (Ibid.: 00:41:00),
the relationship between SCL and Pentagon is left unmentioned. This happens despite the
fact that Wylie, in the quote above (correctly) refers to SCL as a ‘military contractor’.
What this entails, is left uncommented. The problem, of course, is how to frame the data
collection practices of data brokers as bad, when it is the same data brokers that create
the fundament for algorithms used by Western powers in their security practices. There
is no easy answer to this, which perhaps is why the question is not asked.
As a discursive strategy, the lacunas of this discourse are important. Through not
mentioning the role of Cambridge Analytica in the senators’ campaigns, and not
mentioning the direct links between SCL and Pentagon, the senators are able to construct
a representation of the Facebook-Cambridge Analytica scandal as something happening
out of their control. Something they should perhaps have regulated, but still an external
event characterised by cynicism threatening the democratic processes they depend on. As
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a strategy, this is efficient. However, there is one significant rupture to this discourse.
Two hours into the May hearing, senator Hirono breaks the silence as she says to Hersh:
let’s assume that we can come up with some way to define what
demobilises, because that is a serious matter to your concern, you said
it’s easier to affect. So that may be an area for us to pursue in terms
of any kind of regulation (C-Span 2018b: 2:00:28)
Mister Wylie you obviously have an awareness of the use and misuse
of massive amounts of data, so I wanna ask you this: the US
Immigration and Custom Enforcement [ICE] has proposed a new
extreme vetting initiative or life-cycle vetting… They’re planning to
hire contractors to exploit publicly available information such as
media blogs, public hearings, conferences, academic web sites, social
media web sites, such as Twitter, Facebook, LinkedIn, to extract
pertinent information regarding targets to determine who will be a
productive member of society and who will commit crimes and
terrorist acts. We’re talking about people who are applying for visas
to come to our country (…) ICE’s plan would automatically fad
people for deportation or visa denial based on the exact criteria for the
original Muslim ban (…) Do you think that kind of prediction of
human behaviour, as to whether somebody is gonna become an
outstanding contributing member or whether that person is likely to
become a terrorist or become a criminal, is even possible? (Ibid.:
2:01:24)
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5.3) ‘It’s the age of access, rather than the age of transfer’: power and
access, big data and the economy
As a publisher myself, I became increasingly concerned that
Facebook’s appropriation of public discourse would imperil the
viability of independent publishers and cause the kinds of externalities
with which we now struggle. Facebook employed two main strategies
to grow its services in its early days. The first is the news feed which
mixed personal news from friends with public stories from
independent publishers. The second strategy was the Facebook
platform which encouraged developers to create products and services
inside Facebook’s walled garden. The potent mix of news feed,
platform, and a subset of bad actors leveraging both combined
delivered us the Cambridge Analytica scandal. But it is important to
remember that Cambridge Analytica was a predictable outgrowth of
the governance decisions taken, or not, by all parties, including
government. Facebook’s business model is driven by its role as the
largest data broker in the history of technology. To understand
Facebook, we must understand the business model of online
advertising (C-Span 2018c: 00:11:42)
This quote is from John Batelle’s opening statement at the June hearing. Here, the
core of the problem is Facebook’s monolithic position within the market of publishers.
Cambridge Analytica is but a product of a business model and a market with inherent
flaws. The problem, therefore, is not Cambridge Analytica per se, as was the case in the
articulation focussing on psychographics as the ‘new’ thing. The problem is social media,
more specifically the data generated through social media use. The focus of the second
articulation on what is ‘new’ in the Facebook-Cambridge Analytica scandal is thus
centred on the economy. Within this narrative of the scandal, Facebook, and not
Cambridge Analytica, is the focus. Facebook’s monopolistic position within the market
is not only a problem in terms of freedom of speech, or diversity of publications. It is also
a problem for the functioning of the market. Independent publishers are implicitly
constructed as morally ‘better’ than the domination of the market by one company.
Battelle is here constructing himself as morally superior to Facebook. The lack of
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governance of this market by the government has led to Cambridge Analytica. The
scandal is thus inevitable given the governance structures at place, or not, for regulating
Facebook. Ten minutes later, Ashkan Soltani says: “I cannot stress enough, Cambridge
Analytica’s access to and sale of personal information from Facebook is not new. It’s a
foreseeable result of a business model that essentially pays developers with access to
consumer information.” (Ibid.: 22:28) Further, he states: “growth at any cost is the new
unsafe at any speed” (Ibid.: 26:17)
The business model of data brokers, social media, and big data has introduced the
market to the new oil, or a new currency. Facebook trades with data; the emergence of
Cambridge Analytica is a foreseeable consequence of the business model of online
advertising. The focus here is not on microtargeting as a technique – what is new is not
psychographics – what is new is big data. And this lack of government interference in the
market allows actors such as Facebook to cynically grow at the cost of a functioning
market and privacy of consumers. However, it is not only the position of Facebook as an
“Internet behemoth” (Ibid.: 6:51) that is the problem. In addition, the role of data as a
currency is qualitatively different from traditional trading. Rather than selling data, online
advertising is about giving access to data; it is about trading legibility rather than data
points.
One and a half hour into the June hearing, senator Tillis remarks that
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to sell the analytic result of that data so that they can target people on
certain social media platforms.
To this, Wylie responds: “It’s the age of access, rather than the age of transfer (…)
Data is the new oil” (C-Span 2018b: 01:24:07).
This does not only mean that the role of data brokers is not translatable to the role of
banks in the sense that they trade currency. It also means that data brokers have the role
of gatekeepers of information. It is this new power of big data business which is the ‘new’
in ‘microtargeting is not a new thing.’ This problem is not an external problem threatening
a functioning market, rather it is an inherent element of the business model of online
advertising. This is not primarily viewed as a problem for social media users’ privacy. It
is primarily a problem for the functioning of the liberal market; it leads to Facebook
obtaining a monopolist position within the market of social media. In this view, Facebook
is reduced to the role of a business, rather than a social media platform or publisher driven
by other motives than that of economic growth. This contrasts the view on Facebook
pertinent to the April and September hearings on social media and privacy. In the Senate
hearing on September 5th, Facebook COO Cheryl Sandberg says:
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communities that can be built. The other Facebook is an Internet
behemoth that is one of the most powerful social and political tools in
history building pervasive data collections. (C-Span 2018c: 00:06:51)
It is the second of these “two Facebooks” which is the dominant representation of the
firm in this discourse. This articulation therefore has two sides. On one there is the ‘new’
role of big data within the market. On the other is the role of Facebook as a monopolistic
company. The first relates to the ‘new’ of big data; the second recognises an ‘old’
problem.
Here, Battelle does not speak from a different logic than Blumenthal does; they both
agree on the necessity of data protection, as well as the detrimental effects of a monopolist
market structure. They both agree on what the market should look like, and how this
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vision is threatened by the existence of oligarchs like Facebook. This is not a point of
contention within the hearings. What is given more attention in terms of the threat of
Facebook and social media, however, is the role of data as a new currency.
If data is the new currency, it is in Facebook’s interest that its users spend as much
time on the platform as possible in order to generate this currency. This is formulated as
the inherent logic – or in this case the inherent flaw – in Facebook as a business model.
In the June hearing, Kogan says:
So, a concern that many have is how you can reconcile an incentive
to create and increase your user engagement when the content that
generates a lot of engagement is often inflammatory and hateful. So,
for example, Lisa-Marie Neudent, a researcher at Oxford Internet
Institute she says, quote: ‘The content that is the most misleading or
conspiratorial, that’s what’s generating the most discussion and the
most engagement. And that’s what the algorithm is designed to
respond to. (C-Span 2018d: 01:33:30)
In these narratives, there is something fishy about the business model of social media.
There are some fundamental problems with the way data is the new currency. It is a new
currency produced by individuals who believe they are the customers of social media
services, but in fact are the products to be sold on the online market of advertisement. As
exclaimed by Blumenthal: “We are the currency” (C-Span 2018c: 00:37:15) The problem,
therefore, is not simply one of regulation, it is a problem necessitating a complete
transformation of how the market of social media is to be. It requires a rethinking, a
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revisualisation, of how the Internet should be structured as its flaws are not external events
threatening a stable and functioning world wide web. The flaws are inherent in how data
is made; how money is made, online.
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When the vulnerability of the individual is conceptualised in relation to the idea of
liberal freedoms, this vulnerability is itself the referent object. Here, consent is closely
related to ideas of democracy and privacy rights. The Facebook-Cambridge Analytica
scandal is thus seen as primarily a problem for the individuals whose data had been
scraped without their knowledge or consent. This ties into the discussion on a privacy bill
of rights and GDPR as discussed under the section on the economy above. Here, the main
purpose of the government is to protect the individual from actors trying to exploit their
data. Additionally, this resonates with Kogan’s testimony in which he argues that he had
misunderstood how individuals would react to the appropriation of personal data, and that
this had led him to believe that GSR and Cambridge Analytica’s data collection had been
fine. Sixteen minutes into the June hearing, Kogan says
As I’ve watched what has unfolded, I have naturally taken a hard look
in the mirror on my own role in the controversy. What is clear to me
now is that I made a mistake in not appreciating how people would
feel about us using their data, and for that, I’m deeply sorry. (C-Span
2018c: 00:16:41)
When the vulnerability of the individual in the scandal, in terms of liberal freedoms,
is mobilised the language used is highly emotional. It resonates with feelings of
surveillance and discomfort in the light of large companies using individuals’ data
without their knowledge. There is an underlying idea of data on online behaviour being
personal and thus analogous to personal data in offline, or ‘real’, life. This view is perhaps
strongest expressed by senator Harris in the May hearing:
(…) there are broader issues, of privacy, that are highlighted by this
incidence, and I think it’s worth to step back and pull all this in context
for the American public. To put it plainly, most Americans have
entered into a bargain with Facebook and other web service providers
in which users unknowingly give these companies huge amounts of
personal data in exchange for the free service of social networking
(…) Let me put this in perspective. In the real world, this would be
like someone following you every single day as you walked down the
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street watching what you do, where you go, for how long and with
whom you’re with. For most people, it would feel like an invasion of
privacy. (C-Span 2018b: 01:47:33)
For Harris, the invasion of privacy is the referent object, and it is threatened not by
the specific workings of the Facebook-Cambridge Analytica scandal. Rather, they are
consequential to the business model of social media and big data. This echoes DeNardis,
referred to in chapter 2.2, of the basic logic of the liberal Internet being characterised by
the “digital shadow of trading privacy for free private goods.” (2015: 16)
The vulnerability of the individual is also very much present within the geopolitical
narrative on the scandal. Here, it is noteworthy that the individual itself is not the referent
object. That is, the individual should not be protected primarily because of privacy being
a basic right. Rather, the lack of protection of individuals’ privacy leaves the state
susceptible to foreign intervention. The freedom inherent in the workings of a liberal
system, where companies such as Facebook establish their own business model based on
selling data in exchange for providing a free service for its users becomes a problem. This
problem is complicated, as it is the very liberal democratic system that is threatened
because of the weaknesses within that system. That system produced Facebook, which
inevitably led to the Facebook-Cambridge Analytica scandal, which led to foreign
countries, mostly Russia, being able to misuse that data to attack the liberal democracy
itself through intervening in the election. Within this narrative, the “coordinated network”
(C-Span 2018b: 01:06:00) of Cambridge Analytica is often referred to. From this
perspective, the “privacy risk” inherent in the scandal (C-Span 2018c: 00:10:01) is
viewed in relation to the importance of “alerting the American public to (…) those threats
and challenges to their privacy, as well as the potential threats to our national security
from Russian interference in our elections” (C-Span 2018c.: 00:10:28) Compared to the
narrative positing the vulnerable individual itself as referent object because of
infringements of liberal freedoms, this narrative is characterised by a less emotional
reasoning. It is most of all present in the May hearing, in dialogues characterised by
senators trying to untangle the network of actors involved in the scandal. Wylie is asked
by Senator Whitehouse: “You’ve said that Cambridge Analytica and the SCL Group are
effectively the same thing and that Cambridge Analytica was the front-facing company
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for SCL’s American operations. Is that correct?” Wylie affirms. Whitehouse continues:
“What is SCL Elections?” Wylie:
So, there is a group company in the UK, or was, called SCL Group
which had several different divisions. The largest division, when I
first joined was Defence, so SCL Defence. SCL Elections was one of
the other divisions, SCL Commercial et cetera. They all handled
different markets for the company. So SCL Elections handled
political…
Whitehouse: “What are SCL Canada and AggregateIQ?” Wylie: “Those were
subcontractors that were set up during the time that I was there to build out a software
infrastructure, they played a very significant role in building the actual infrastructure of
Ripon” (C-Span 2018b: 01:04:28) Further, Wylie is asked: “What is Global Science
Research?” Wylie responds: “Global Science Research was the company that was set up
by doctor Kogan” Whitehouse: “And you’ve said it became a company simply to serve
Cambridge Analytica, is that correct?” Wylie: “It became a company so that it could sign
a contract with Cambridge Analytica, or rather, technically SCL” Whitehouse: “Is it fair
of me to describe all the entities I have now described as a coordinated network?” Wylie:
“Yes” Whitehouse: “And, what was the role of Robert Mercer in funding that coordinated
network?” Wylie: “he was the primary funder who put in tens of millions of U.S. dollars
into Cambridge Analytica which then distributed that money to that network.”
Whitehouse: “Did that Cambridge Analytica Network, including SCL, have a recurring
contacting relationship with Black Cube?” Wylie: “ehm, when I was there, we did not
have a contract with Black Cube” Whitehouse: “Have you since become aware of
connections between SCL Group and Black Cube, have they been working together on
projects?” Wylie: “I’ve become aware of relationships that the company had with former
members of Israeli security services.” (C-Span 2018b: 01:05:55) When it comes to a
potential Russian involvement, Senator Feinstein asks about the harvested data on
Americans ending up in Russia. To this, Wylie responds
What I can say is that the lead researcher, doctor Kogan, who was
managing the Facebook harvesting project for Cambridge Analytica
was at the time working on projects that related to psychological
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profiling in Russia with a Russian team as that was going on. I also
know that he was traveling to Russia. I also know based on
conversations I was having with him at the time that he was making
it known to colleagues of his about the project. So I can’t say
definitively if these data sets did end up in Russia, but what I can say
is that it would have been very easy to facilitate that. (C-Span 2018b:
00:44:12)
What permeates this narrative is the fear of where the data has ended up, and to what
use. Here, it is noteworthy that compared to the April and the September hearings on the
topic (e.g. C-Span 2018a: 02:54:49), Facebook is not primarily viewed as an American
company characterised by its American values. Rather, the narrative of what Facebook
is, is largely framed on the role of data brokers mobilised by the discourse centred on the
economy. Facebook is a company which will grow at any cost, even when that potentially
means trading data with foreign adversaries that can use that data to threaten American
democratic processes. Thus, consent and subsequently privacy should be regulated not
only to ensure competition on the market, but to protect the U.S. from geopolitical
rivalries.
The logic of consent in formulating the vulnerability of the individual as the referent
object is interesting as the articulation of what consent even means is unclear. On one
hand, a ‘privacy bill of rights’ modelled after GDPR (C-Span 2018c: 00:10:22) is viewed
as able to ensure that users can consent to their data being collected. On the other,
however, consent is viewed as a measure difficult to live up to because of the all-
encompassing nature of the Internet. Wylie points out that
social media is not really a choice for most people. The Internet is not
really a choice for most people. It is very difficult to be a functioning
member of the work force or society and refuse to use the Internet. I
don’t really know any job that would let you go in and not use Google,
for instance (C-Span 2018b: 01:13:27)
In June, Soltani points out that the idea of consent should be modelled after the
premise that “consumers must have the possibility to enact meaningful choice” (C-Span
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2018c: 00:54:00) Like Wylie, he emphasises that if there is no alternative to the way
social media works, consent is by definition absent. There is no consent if there is no real
alternative but to accept the data practices of social media companies. Wylie states that
“Online platforms’ terms and conditions present users with a false choice, because using
the internet is no longer a choice. Americans cannot opt out of the twenty-first century.”
(C-Span 2018b: 00:26:36) The absence of any real consent on the Internet is viewed as
an inherent feature of how the Internet functions within the problematic structure of the
market outlined above. Here again, the threat is not external. The threat is internal to the
system and a symptom of an unregulated market. In June Soltani touches this problem as
he says
What is noteworthy here is that the problem is not Cambridge Analytica, it is data
brokers and analysts in general. Within this line of reasoning, Facebook is an oft-
mentioned theme as well. Regarding the practice of Facebook to divide its users into
specific cohorts used for the targeting of advertisement, consent is coupled with the lack
of transparency in data collection practices, as well as the absence of the possibility of
enacting meaningful choice by users. Fischer asks:
Can a Facebook user right now view how they’re targeted with the ad
targeting, with the predictive analysis, can they see that, can I see how
viewed, what cohort I’m put in can I change that? Can I determine
what cohort I wanna be in?
To sum up, there are three main articulations of the Facebook-Cambridge Analytica
scandal. One is centred on psychographics, holding that psychographics is a new
technique, characterised by its cynicism. Here, Cambridge Analytica is the focus, rather
than data brokers and social media in general. Although Hersh and Kogan dispute the
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efficiency of psychographics as a technique of manipulation, this rupture to the narrative
on the detrimental effects of psychographics as a marketing tool gains little
preponderance. Secondly, there is the articulation of the economic power of big data as a
new thing. Here, Cambridge Analytica is not the main focus. Rather, Facebook, as well
as data brokers and analysts in general, are viewed as a problem. Here, the position of
Facebook as a monopolist is one side of the problem, whilst the power of big data as a
new currency is the other. Finally, the vulnerability of the individual is a third articulation.
The focus of the next chapter is that of governmentality. Here, not only the technique and
governmentality will be the focus. What is crucial is also to understand the object of
governmentality. Therefore, the threat to liberal subjectivity in the age of algorithms and
big data is a central argument, and it is the intertangled uneasiness of the object and the
technique of governmentality that will be deconstructed in chapter six, before leading the
discussion on to the international level of analysis.
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6) Discussion: The threat to governmentality in cyber-age.
“Before anybody can be disciplined and punished they need to
identified and sorted”
Ansorge (2016: 1)
To answer the question what governmentality is in the age of cyber, one must also
understand what the subject – all these people – are in the age of cyber. More specifically,
one must understand how the sovereign sees the people, how the populace is identified,
categorised, and taxonomized. Governmentality is the conduct of conduct, it thus
presupposes that one knows what conduct to be conducted; before anybody can be
disciplined and punished, they need to read. Foucault points out that statistics originally
meant “science of the state” and is a technique developed in search of an art of
government in “efforts to rationalize the exercise of power, precisely in terms of the
knowledge acquired through statistics.” (1991: 101) Statistics then, as an “apparatus of
knowledge” (Ibid.: 275), is a form of reading. What is more, it is also a form of “making
up people”; of creating the very subjects to be governed (Hacking 1986). It is the
collection of data on the populace making it subjectable to strategies of government,
allowing the creation of an ensemble of humans over which biopower – the government
of man as species – can be exerted. What then, are we to make of big data as the new
statistics? This thesis does not argue that big data has, or necessarily will, replace
statistics. It does, however, hold that big data is an additional tool analogous to statistics
in the hands of the state. The question, therefore, is what does governmentality look like
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in the age of big data and computation: what happens to governmentality in cyberspace?
This thesis argues that calculation is key in answering this. The quote by Amoore &
Piotukh at the beginning of chapter 2.1 in this thesis states that “[c]alculation starts by
establishing distinctions between things or states of the world, and by imagining and
estimating courses of action associated with things or with those states as well as their
consequences.” (2016: 20) Calculation then, is about legibility. From a Cartesian
perspective it can be viewed as part of what Edmund Husserl referred to as a movement
directed towards “a systematic universe of ‘logical laws,’ the theoretical totality of the
truths destined to function as norms for all judgments which shall be capable of being
objectively true” to which “also arithmetic, all of pure analytic mathematics” belong.
(Husserl 1970[1936]: 13) Thus, calculation forms part of the “arithmetisation of reality.”
(Ansorge 2016: 93) Calculation, then, as described by Amoore and Piotukh as being more
than just counting, is also an attempt to arrive at the objective and a priori; universal and
transcendental. In cyber-world, this calculation is supplemented with vast amounts of big
data in an age of computation where the mathematical exercises are performed by
algorithms, constantly evolving through the process of machine learning. What is more,
these mathematical operations go beyond mathematics through the acknowledgment of
the limitations of “formal languages, such as mathematics and explicit equations, [as they]
do not deal well with complexity.” (Hayles 2014: 200) Calculation then, especially in the
age of cyber, goes beyond counting.
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In order to deconstruct this web of epistemological changes produced and reproduced
in the context of microtargeting, this chapter starts out with an analysis of statistics in the
age of big data. Following this, the subject of governmentality will be conceptualised,
where the intertangled nature of online and offline categories of life; of human and
machine will be viewed in terms of Katherine Hayles work on cognitive assemblages.
Cognitive assemblages are useful as theoretical framework due to their focus on
cognition, rather than conscious and non-conscious thinking. Thus, the autonomous
character of automated thought is allotted a place within the conceptualisation of thinking.
Here, the blurriness of the line between human and machine will be analysed as a threat
to the autonomous liberal subject. Questions to be answered are what to make of
algorithms as non-conscious cognition in general, and in microtargeting in particular; how
do we best understand the challenges to liberal subjectivity posed by the algorithmic
‘nudge’ pertinent to microtargeting techniques? Thus, this analysis will encompass the
microlevel of the algorithm, and how the algorithm relates to the human and its
environment. After having deconstructed the intertangled nature of human and algorithm,
the analysis will return to the macrolevel of governmentality; discussing what to make of
liberal subjectivity in the age of cyber, and what to make of governmentality in relation
to that.
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Ansorge (2016) states that the sovereign hungers for data. The sovereign needs
information, and this data needs to be legible in order to produce knowledge. As pointed
out by Ian Hacking: “Counting is hungry for categories” (1986: 280) The technique of
legibility is not static but evolves and changes over time. Statistics is a form of legibility.
In the quote above, Foucault conceptualises the logic of counting phenomena as part of
the expansion of the economic logic into non-economic realms of society; as an expansion
of a liberal economic logic. The economic logic then, is a form of data collection and
legibility of non-economic realms of society. Thus, if we are to follow Harvey’s (2005;
2007) line of thought, this “economic analysis of the non-economic” is a form of
expansion of a governmentality centred on a capitalist logic despite the same ideology’s
shrinkage of the state: we are only free insofar as we can choose between certain options
liberalism presents us with, in a context characterised “by efforts to foster unconstrained
competition between self-interested individuals” (Curran & Hill 2017: 412) Economic
rationality is closely related to mathematics; it defines rationality in terms of an arithmetic
calculation between scarce means, costs and benefits. For Foucault, this rationality of
government, the emergence of raison d’État can be traced back to the seventeenth
century’s mercantilism, “understood not as a theory or representation of the State, but as
art of government, as rationality elaborating the very practice of government” (2012: 12)
This rationality is inextricably linked to the project of Enlightenment, and in its adherence
to principles of rationality lies also an implicit compliance to the idea of calculation. The
idea of calculation is perhaps even more present in Foucault’s elaboration on liberalism
following the claim that
This idea of calculation lays not only in what the liberal government actually does, it
lays also in what the government do not do, what it stays out from, namely the economy.
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For Foucault, the expansion of the economic logic is not frictionless. Liberalism
invented civil society as we know it, but civil society is characterised by the internal
conflict between “interests” and “disinterested interests”. That is, by the conflict between
economic interests and “disinterested interests which [are] much wider than egoism
itself” (Foucault 2004: 301) Despite this, “civil society is not a primary and immediate
reality; it is something which forms part of modern governmental technology (…) a
technology of government whose objective is its own self-limitation insofar as it is pegged
to the specificity of economic processes” (Ibid.: 297) As such, civil society in liberalism
is at once a production of liberalism itself, functioning as a technology of government;
expanding the economic rationale. At the same time, civil society is characterised by an
internal opposition between economic interests (egoistic) and disinterested interests
(wider than egoism itself). But, disinterested interests,
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liberalism and its programming for the rationalization of a society and
an economy (Ibid.)
It is clear, that for Foucault, liberalism reeks of individualism and calculation. Faced
with a society consisting of individual enterprises, a liberal “analysis must try to bring to
light the calculation” inherent in the individual’s choice – “the internal rationality, the
strategic programming of individuals’ activity.” (Ibid.: 223) This entails the obliteration
of any analysis of society and history where mechanisms and processes are the focus.
Action is reduced to ‘programming’; programming that is equal to the economic rationale,
reducible to the calculation of market value. As such, it bears clear resemblance to ‘code
fetishization’ as described by Matzner (2019), where the cybernetic logic invites us to
view the source code as the epitome of programmed intellect. As if processes and
algorithmic performativity could be reduced to the initial formulation of the programmer.
The idea of calculation, which is perhaps what James Bridle would refer to as
computational thinking, expanded into the non-economic realms of society, is
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exacerbated by big data. To illustrate this, it is useful to start out with the role of statistics;
the science of the state. In his Security, Territory, Population lectures, Foucault says:
Statistics is about producing the truth of the state itself, of a raison d’État, as the
production of truth inherent to any art of government seizes to be centred on the law but
is moved towards the population, governing it as man-as-species.
Big data is not a mere amplification of the legibility provided by statistics. There are
fundamental differences between big data and statistical data, which have implications
for big data and big data analytics’ role in governmental practices. Sinan Aral states that
These epistemological changes are present not only in statistics, but also in the
quantitative sciences that rely heavily on statistical conventions. The ideal process of
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producing scientific knowledge, through an experimental, controlled environment from
which data is collected before subjected to certain statistical criteria (see Hellevik 2011)
is threatened by the emergence of big data. In addition to its volume, big data is high in
velocity, meaning that its collection happens close to real time. Where surveys, for
instance, gather data over years, or even longer, big data is available from the second you
‘like’ something on Facebook. Related to its velocity, big data is also diverse in variety,
as it is “structured, semi-structured and unstructured in nature.” Furthermore, big data is
exhaustive in scope as it strives for the sample to equal the population, and “fine-grained
in resolution and uniquely indexical in identification.” Finally, it is relational in nature
“containing common fields that enable the conjoining of different data sets” as well as
“[f]lexible, holding the traits of extensionality (can add new fields easily) and scaleability
(can expand in size rapidly)” (Kitchin 2015: 471, emphasis in original) Thus, Kitchin
expands on the ‘4Vs’ of ‘big data’ commonly used to identify the phenomenon: increased
volume, variety, velocity, and veracity of data elements. (Amoore & Piotukh 2016: 17)
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Big data does not only pertain the promise of providing data on ‘everything’, it also
offers the analytical tools to make that data legible without any prior categories or
preconditions. What is more, a “key contribution of Big Data is the ability to find useful
correlations within data sets not capable of analysis by ordinary human assessment”
(Yeung 2016: 119, emphasis in original) To illustrate this, Kitchin refers to the data
mining and visualisation software Ayasdi, which proclaims to “automatically discover
insights – regardless of complexity – without asking questions. Ayasdi’s customers can
finally learn the answers to questions that they didn’t know to ask in the first place.”
(2014: 4) Of course, there is nothing unique about Ayasdi. Along similar lines, the data
mining company KNIME claims to be “designed for discovering the potential hidden in
data, mining for fresh insights, or predicting new futures” (KNIME 2019) and Salesforce
Analytics Cloud promotes its ability to help you “discover the story your data has to tell”
(Salesforce 2019) The key being that it is the data that speaks, rather than previously
formulated hypotheses. This is symptomatic of data-driven sciences which “hold the
tenets of the scientific method but is more open to using a hybrid combination of
abductive, inductive and deductive approaches to advance the understanding of a
phenomenon” (Kitchin 2014: 5). Some have claimed that big data is the ‘death of theory’
(see Kitchin 2014; 2015; 2017) – data speaks for itself, there is no need for a readily
formulated theory on how things are related to other things – the correlation is formulated
by algorithms finding patterns in massive amounts of data.
This, however, rests on an idea of the data being complete, and the algorithms being
objective and thus able to uncover an absolute truth hidden in all these data points. That
is not necessarily the case. Just as all data sets are subjected to errors both in terms of
reliability and internal validity, big data can never flawlessly capture the reality it aims to
describe. There are systematic measurement errors in data collected through social media,
for instance: what is shared on social media, who has access to social media, and how do
people present themselves on social media compared to offline life? Psychographics, as
promised by Cambridge Analytica aims to capture psychological traits in individuals
despite these measurement errors; the attempt is to capture something hidden in the
individual, which may even be hidden for the individual itself. Although illuminous,
Kitchin (2014; 2015) does not adherently capture this element in big data. Big data
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analytics do not necessarily only aim to capture the links between data points, as if each
data point was an individual existing in a vacuum. In some ways, big data also attempts
to disclose hidden patterns in behaviour, disclose underlying structures. Big data does not
only go from the inductive to the deductive, but also to the abductive. Somehow, big data
goes beyond the liberal analysis of society in that it aims to capture underlying structures,
processes, or mechanisms, rather than to simply depict a world inhabited by individual
enterprises. In that way, the Facebook-Cambridge Analytica case attempts to say
something about the subject that the subject itself does not know; “pray on vulnerabilities”
as Wylie put it, that the individual does not necessarily know it has.
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human bias. The resulting data points that the model cannot predict are thus anomalies;
the fault lies within the data, not the model. In state surveillance and security practices,
the outlier represents the risk and should therefore be subjected to extraordinary measures.
The underlying assumption here, is that all these data points have a certain identity that
is measurable and possible to capture by big data. The assumption is that there is
something magical in the absolute truth that can be performed by autonomous algorithms.
Aradau and Blanke (2017) refer to the “performative effect of algorithmic rationalities”
as a reformulation of the other as an anomaly. The line is no longer drawn between friend
and enemy, or normal and abnormal, in algorithmic security identification. Rather, the
algorithmic security risk is drawn as an anomaly, as an outlier in the statistical model as
described by Kitchin (2017). In algorithmic security, the outlier is a “subject of security
proactively produced”, taxonomized in categories of “’undesirables’ and risky selves to
be monitored, corrected, or excluded based on the anticipation of future behaviour”
(Aradau & Blanke 2017: 6) It is as if the individual which escapes governmentality, the
potential criminal, abnormal, or revolutionary is captured by big data so that extraordinary
governmental techniques can be applied; disciplining and governing the anomaly.
The promises made by big data are perhaps most clearly illustrated in algorithmic
security practices, where “the computing literature has departed from statistical
considerations by developing an analytical interest in detecting anomalies or outliers not
as a measure of error, but as the very object of analysis.” (Ibid.: 8) One problem here,
however, is that the object of big data surveillance is never the subject itself, despite big
data’s promise of complete datafication; it is a “data double or (…) digital twin.” (Ibid.:
6) It is as Ansorge points out: an identification but not an identity. The ‘data double’, a
term usually attributed to Haggerty and Ericson (2000), is produced as the subject of
security is not only a faulty representation of the analogue subject, it is the active
production of the computational, calculable subject over which governmental techniques
are exerted through taxonomizing and categorising. The extent and the depth of this
legibility bear consequences for the quality of the governmental intervention made
possible, however: “[l]egibility is a condition of manipulation. Any substantial state
intervention in society (…) requires the invention of units that are visible” (Ansorge 2016:
37) However, despite the reflexive relationship between phenomenon and category,
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“there is always a remainder, a liminal character that does not belong to any devised
category. This character is queer, obscure or appears anomalous but, it must be
emphasised, only appears so because the sovereign’s schema or taxonomy has no place
for it.” (Ansorge 2016.: 6) It is the queer character that big data security must correct.
So, big data is more than a simple qualitative leap from data to big data, but also a
profound transformation of epistemology and cognition as
This alone, however, does not answer the question “how is microtargeting a threat to
liberal governmentality?” One answer to this question lies in the different logics
underpinning Cambridge Analytica’s microtargeting and state practices of segmenting
populations into subjects of security using big data. State security practices are about
controlling and modifying the anomaly; the outlier. Microtargeting, however, in the
context of Cambridge Analytica, is about reproducing that very anomaly; it is about
reproducing each individual’s digital echo-chamber. Microtargeting of the state – which
is largely based on the same logic as microtargeting for the advertisement firm – is about
governing anomalies, proactively producing the subject of security. Microtargeting in
marketing, however, is about proactively reproducing the anomaly, outside of security.
The epistemological consequences inherent in big data inform practices ascribed different
meanings, different logics, by different actors. As such, the calculable individual, ready
for computation, work as a basic discourse informing different outcomes in different
articulations of what it means to render an individual legible in the age of cyber. Where
liberal governmentality is the expansion of the logic of the market into all aspects of
society, that very logic has also produced microtargeted ads. Cyber-capitalism made
Cambridge Analytica. In the context of microtargeting however, the different outcomes
produced by these algorithmic practices are paradoxical, always competing, as if they
were two opposing rationales of governmentality, each attempting to govern the
algorithmic subject – render the individual legible for manipulation – in separate ways. It
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is here that microtargeting arises as a threat to liberal governmentality; it is here that the
rationale of the market – the rationale of liberal governmentality – folds in on itself,
threatening itself in a circular manner, reproducing its own threat. Microtargeting is a
paradox threatening liberal governmentality.
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subjects can be renegotiated” (2016: 7) This echoes Aradau’s point above, namely that
the tension arising from this non-knowledge increases the tension between security and
law. Where more data means more knowledge, it simultaneously leads to more non-
knowledge; as the sovereign wants data, stability is undermined. As already pointed out,
big data is nothing without algorithms; and algorithms are nothing without data. In order
to understand the inherent instability in the sovereign’s wants for data, one must also
consider how the inscription of meaning to algorithms creates instability itself. Matzner
writes that “as soon as predictive algorithms are applied and their results are acted upon
they change the world that prediction inhabits. Thus, using the algorithm produces effects
that counter the precondition of algorithmic design – the stability of the world.” (2019:
126) The sovereign wants data for security practices; for surveillance and legibility of the
people. But as this data is made legible by algorithms promising prediction, those very
predictions, those uncertainties, prescribe action. But as soon as those actions are acted
upon, the data on which these predictions are made is changed, rendering these
predictions invalid. The temporal boundaries between past (informing the present),
present (prescribing the future) and future (formulated in the present) collapse into a state
of instability. The stability on which the state depends is threatened by the very
algorithmic rationale of security practices. Microtargeting, as a process and tool of big
data security practices, thus arises as a threat to liberal governmentality even without the
presence of companies such as Cambridge Analytica. As such, just as liberal
governmentality folds in on itself in microtargeting; producing its own threat, the
algorithmic logic underpinning big data security folds in on itself as its enactment of non-
knowledge reproduces uncertainties and instability.
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microtargeting, whose underlying logic is also present in recommendation algorithms
applied by companies such as Netflix, are not mere “mechanical reproduction[s] of
instructions” (Parisi 2019: 90) formulated by a programmer. Traditionally, automation
has been exactly that – it has been the process of making industrial machines, for example,
programmed to carry out a specific job previously carried out by a factory worker.
Similarly, ticket machines are reproductions of work that was previously carried out by a
ticket operator. Automated cognition on the other hand, or automated thinking, is
different. Through the process of machine learning, the machine itself engenders
automation. Automated thinking, as it were, is “the automation of automation” (Ibid.)
This process lends itself to challenges as to what theoretical framework one should apply
to analyse these cognitive processes, as they are in no way limited to the human. Here,
Katherine Hayles (see 2005; 2012; 2014; 2016; 2017) has been a pioneer in the field,
notable among other things for her concept of ‘cognitive assemblages’. She defines
cognition, and subsequently cognitive assemblages
In the context of microtargeting, this means that the process of microtargeting should
not be viewed as a mere expression of the programmer; as if the source code was the
transcendental image of intellect. Microtargeting is not simply automated and effective
advertisement. Microtargeting is a form of automated thinking. Before elaborating on this
point, however, I would like to return to the most basic idea of the liberal subject as a
subject of liberal governmentality, and how this very notion is threatened by
microtargeting.
As described above by Foucault, the liberal subject is one governed by the logic of
the market. The individual is understood – and should understand themselves – as an
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enterprise, as “an entrepreneur of himself” (Foucault 2004: 226) Under liberalism, the
human is a consumer as well as a producer, as he produces his own satisfaction through
consumption. Liberalism, therefore, came with “the essential epistemological
transformation [in its] claim to change what constituted in fact the object, or domain of
objects, the general field of references of economic analysis” (Ibid.: 222) Liberalism came
with a transformation of what constituted the subject of governmentality. The individual
should be understood as an enterprise that has scarce means, “and we do not have a single
end or cumulative ends for which it is possible to use these means, but ends between
which we must choose.” (Ibid.) The liberal subject, therefore, is a being with scarce means
who make choices based on how they are to rationally deploy those scarce means in order
to produce satisfaction for themselves. This ties into the emergence of “two absolutely
heterogenous conceptions of freedom [inherent to liberalism], one based on the rights of
man, and the other starting from the independence of the governed.” (Ibid.: 42) Foucault
emphasises that heterogeneity does not automatically refer to exclusivity and paradox.
Rather, these two conceptions of freedom coexist in the context of liberalism. The liberal
subject, then, is the human as enterprise granted certain fundamental rights by the
sovereign, free to engage in an economic order that is liberated from state interference.
This individual is meant to reach “autonomous decisions [as a] mentally competent, fully
informed individual, arrived at through a process of rational self-deliberation, so that the
individual’s chosen outcome can be justified and explained by reference to reasons which
the agent has identified and endorsed” (Yeung 2016: 124) The liberal subject, therefore,
is not only free from the state and free because of their protected fundamental rights. The
liberal subject is also one guided by rationality, and in order to be so, the individual must
reach their decisions autonomously and fully informed. This is an image of a subjectivity
that is threatened by microtargeting.
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Analytica was a form of ‘collaborative filtering algorithms’, meaning that they are “based
on large amounts of digital data on users’ behaviour, activities or preferences and leads
to predictions of what users will like based on their similarity to others” (Lury & Day
2019: 22) Another type of recommendation algorithms is that of ‘content sharing
algorithms’, where recommendation is based on the characteristics of what you have
already liked, and the algorithm attempts to find something similar to recommend (Ibid.).
Cambridge Analytica’s clustering method was based on an idea that subjects in a specific
segment of the population would respond likewise to a specific message. Data was
collected so that every individual could be segmented into a specific type, categorised
along the psychometric measurement known as the ‘Big Five’ (Heery & Noon 2017), the
five axes of openness to experience, conscientiousness, extroversion, agreeableness, and
neuroticism. What the individual liked would therefore say something on what the
individual is like. Algorithmic tools were then deployed to formulate a specific form of
communication, to guide the individual towards making a specific choice. Microtargeting
can therefore be understood as a form of ‘nudge’, that is, as “any aspect of choice
architecture that alters people’s behaviour in a predictable way without forbidding any
options or significantly changing their economic incentives” (Yeung 2016: 120) When
Netflix recommends a certain film to watch, this is precisely that – a recommendation.
There are no external changes in economic incentives for the customer to choose to watch
something different. When a microtargeted political advert encourages a constituent to
vote (or not) for a candidate, this is only a ‘suggestion’ – not a coercion or an economic
incentive. The recommendation is simply there to ‘guide’ the individual towards making
a specific choice. Similarly, the existence of speed bumps is an example of ‘nudging’ –
the speed dump does not force the driver to slow down, rather, the speed bump makes it
more comfortable to drive slowly, incentivising the driver to do exactly that. All these
three examples are what Karen Yeung describes as modes of ‘regulation by design’. By
regulation by design, or regulatory governance, she refers to “a form of systematic control
intentionally aimed at addressing a collective problem.” (2016.: 120). Regulation can be
understood as “cybernetic processes, involving three core components that form the basis
of any control system”. These are: “ways of gathering information (…), ways of setting
standards, goals or targets (…) and ways of changing behaviour to meet the standards or
targets” (Ibid.: 120). Both the speed bump, and microtargeting, are examples of regulatory
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governance by design: the ‘nudging’ towards the ‘right’ behaviour is built into the very
architecture.
The epistemological changes enacted by big data described in the previous section
are therefore translated onto how behaviour is regulated, and how information is
communicated, in cyberspace. This bears clear resemblance to the vision verbalised by
Alexander Nix at the beginning of chapter five, where communication is individualised,
and mass communication is dead. For Yeung (2016) this is where the liberal critique of
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microtargeting is situated: the individualisation of communication entails manipulation
as it distorts the ideal of the individual as fully-informed making rational decisions. As a
product of the liberal democratic order, “how then should the legitimacy of hypernudge
be assessed, if legitimacy is understood primarily in terms of conformity with liberal
democratic principles and values rooted in respect for individual autonomy?” (Yeung
2019: 123) The hypernudge challenges the very ideas from the society whence it arises,
it questions the autonomy of individual decision making. As such, it goes further than the
discourse centred on the privacy rights described in the previous chapter. Hypernudge –
enabled by big data – is more than a question on infringement of privacy as a fundamental
right. The hypernudge questions the mere ability to reach an autonomous decision;
questioning the whole legitimacy of the liberal democratic process. From a constructivist
or post-structuralist point of view, one could of course claim that the idea of the
autonomous individual always was flawed (e.g. Luhman1986; Schneewind 1986; Meyer
1986). However, as a legitimising force, the discursive construction of the liberal subject
informs not only the project of liberal governmentality, but the very concepts of
sovereignty and legitimacy under liberalism. Individualised communication can never be
complete information, and the subtle effects of online ‘hypernudging’ pave the basis of
manipulation, distorting liberal subjectivity. As such, microtargeting arises not only as a
threat to liberal governmentality through its employment within a market logic; it also
distorts, from below as it were, the whole idea of what subject is to be governed by that
very governmentality.
Tobias Matzner (2019) argues that automated cognition does not necessarily threaten
liberal subjectivity and may even strengthen it. He analyses surveillance and architecture
in order to illustrate how automated cognition can be viewed as complementing the
rational aspect of liberal subjectivity. Like Hayles (see 2005; 2012; 2014; 2016; 2017),
he argues that the ensemble of humans, machines, big data, and algorithms are best
understood through the lens of ‘cognitive assemblages.’ This entails that the distinction
between entities is not a priori, but “the very activity produces the entities in their specific
form in the first place” (Matzner 2019: 127) The boundary between human and algorithm,
then, is “enacted in a combination of continuity and difference” (Ibid.: 137) The algorithm
should therefore not be posited as opposite to the human a priori. In the context of smart
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CCTV – where algorithms detect anomalies in surveillance data – this means that the
algorithm ‘fills a gap’ in the capacity of the human. The smart CCTV analyse massive
amounts of data in order to track potential criminal activity by detecting anomalies. The
final decision establishing whether or not there is something anomalous in the video,
however, rests with the human operators. The final decision constructing the object of
security is thus a human decision. In this context – as in all contexts with big data – the
algorithm performs analysis on data sets that are simply too large for human cognition to
process. In the context of smart CCTV, the function of the algorithm is not simply to
analyse massive amounts of data; it also works to counteract the bias underlying human
evaluation of the data. In this way, Matzner argues, the algorithm functions to reconfirm
liberal subjectivity. Where liberal subjectivity is understood as the idea of the autonomous
individual, rationally, thus unbiased, acting under free will, the inability of the human to
perform this task in the context of surveillance is in fact performed by the algorithm
instead. The activity of the human and the algorithm should here be understood along a
continuum, where the continuum combined performs a task conforming to the ideas of
liberal subjectivity: the algorithm aids the human in reaching autonomous, unbiased, and
rational decisions.
Though somehow convincing regarding smart CCTV, this analysis is not so easily
translatable to the Facebook-Cambridge Analytica case. The idea behind psychographics
is not to reach autonomous, rational decisions. Rather, the idea is to reinforce and play on
emotional responses and prejudices inhabiting the subject. As such, the very idea of the
objective algorithm is not applicable to the case at hand. Additionally, it is harder to argue
that the work of psychographics is to more efficiently perform activities that would
otherwise be performed by human beings. The idea behind psychographics is that through
analysing massive amounts of data one can uncover a certain rationale to behaviour
specific to certain segments of a population – a rationale that is not even known to the
subjects themselves. Psychographics is modelled after the construction of the liberal
subject being flawed. And as such, it is necessarily threatening that very subjectivity
through its discursive formulation of its counterpart. In Matzner’s analysis of liberal
subjectivity in the context of smart CCTV, the underlying assumption is that the
difference between data and big data is ‘big’. As analysed in the previous section, this
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does not encapsulate the epistemological changes pertinent to this movement towards
‘big’. The idea behind smart CCTV is that more data may tell us more about what less
data would tell us less about. The contribution of algorithms in this regard is to increase
efficiency (and diminish bias). In psychographics, however, the idea is that big data may
tell us qualitatively different things about subjects than less data could – that there are
underlying patterns on the non-conscious level of human behaviour that can be uncovered
using psychographic techniques. Additionally, these behaviours can be dynamically
encountered with microtargeted communication; simultaneously evolving as behaviour
changes. The difference is – psychographics is aimed at manipulation, whereas anomaly
detection is simply that: detection. Yeung’s (2016) analysis of the threat to liberal
subjectivity posed by microtargeting is thus convincing even taking Matzner’s (2019)
analysis into account.
This is not the only way liberal subjectivity is threatened by microtargeting. The
epistemological challenges at the heart of big data go deeper than that of the liberal ideal
of the autonomous individual. Microtargeting challenges more than liberal subjectivity;
it challenges the very idea of what it means to be a human. Matzner (2019) acknowledges
the transformation of computational intelligence pertinent to big data as he argues that
this challenge to what it means to be a human being does not necessarily threaten liberal
subjectivity per se. However, I argue that anthropocentrism lays at the heart of liberalism.
The very project of Enlightenment is centred on an idea of the individual guided by reason
leading society towards progress. In this regard, technology is viewed as tools in the hands
of human beings, in a similar manner as algorithms are often understood through
references to their source code “ignoring that source code too, is just a part of the
complicated interplay of many factors.” (Matzner 2019: 125) This in turn leads to the
conception of the program being the expression of the programmer, ignoring the dynamic
interplay between algorithms, data, and environment (Parisi 2019). The obliteration of
the idea of agency as centred in the human – even if this idea was always flawed – is itself
a threat to the project of Enlightenment (see Adorno & Horkheimer 1997[1949]) When
cognition – and agency – is automated; when a dating app algorithmically nudges you
towards choosing your spouse (when an algorithm partly chooses your spouse); when
autocorrect corrects your spelling or makes you question your own writing skills; and
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when automated cars analyse the traffic for you – what happens to human subjectivity?
How are we to understand what it means to be human as opposed to machines (is there
any human opposed to the machine?) when our very cognition is outsources to artificial
cognition? In 1985, Donna Haraway published The Cyborg Manifesto. On the distinction
between human and machine, she writes:
Ansorge writes that there is a tacit agreement in these digital times, that “the
sovereign may look at and collect as much information as it can find, as long as it only
uses the information to protect and prosecute – not persecute – and as long as it does so
competently.” (2016: 4) Informed by Haraway, I propose to extend that agreement to the
machine. There is a tacit agreement that the machine – the algorithm – may collect as
much information as it can find as long as it uses that information for our own benefit; as
long as it is used to provide us with a representation of the world we would like to see.
There is a tacit agreement that it is okay for the recommendation algorithm to suggest
what we would like – to think instead of us – as long as it does so well. From a normative
perspective, there may be much to say on this, but the aim of this thesis is not to arrive at
normative conclusions. Rather, this tacit agreement warrants new conceptual frameworks
for understanding where this automation of thinking leads us, because the simple
distinction between human and machine; between human thinking and artificial thinking,
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is clearly flawed. It should be noted, however, that this conflation of boundaries is not a
dystopian depiction of the world we behold. As exclaimed by Haraway it is also an
“argument for pleasure in the confusion of boundaries and for responsibility in their
construction” (2016: 7)
Algorithms are always present nudging us towards making certain decisions: what
podcast to listen to next, who appears on Tinder or suggested friends on Facebook, what
autocorrect wants you to write, or what Instagram wants you to buy. Parisi (2019) argues
that this newly formed space for decision making in cyber-times as human and machine
thinking become entangled is situated in the space between critical reasoning, logical
inference, and sheer calculation. This space is not inhabited by a pure definition of the
human. Rather, this space is inhabited by an assemblage of cognitions. In order to read
this landscape, therefore, it is useful to take a step back and acknowledge not only the
integrated nature of the algorithm into society, but into us as human beings. This is
particularly important considering automated thinking. It is in response to these
challenges that Katherine Hayles introduces the concept of ‘cognitive assemblages.’
Cognitive assemblages focus on the ability for cognition, rather than consciousness, as
the common characteristic assembling certain entities and processes. As such, both
human and (some) machines can be included in an analysis on how cognition operates.
Thinking is something that involves awareness, whereas cognition “does not require
consciousness, but can perform complex modelling and informational tasks” (Parisi 2019:
91) From an historical perspective, this move from non-cognition to cognition in
machines is significant. Machine learning involves a “shift in computational models of
logical reasoning: namely, from deductive truths applied to small data to the inductive
retrieval and recombination of infinite data volumes.” (Ibid.: 92) Machine learning
involves a “change in [the] relationship between data and algorithms” as they are
constantly responding to each other (Ibid.)
Lury and Day (2019) argue that the apparent individualisation of microtargeted
communication – which function according to a similar logic as recommendation
algorithms – is better understood as a form of personalisation, rather than
individualisation. By this is meant that once recommendation algorithms formulate a
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certain presentation of the Internet to the individual, that presentation is not created based
on the individual itself, but through references to what similar individuals, what that type
of individuals, would like. In a curious manner, what you ‘like’ becomes what you ‘are
like’. Despite its appearance as individualisation, recommendation algorithms formulate
what can be referred to as personalisation; they are not about the individual as distinct,
they are about an abstracted persona composed of specific ‘likes’, applicable to a segment
of individuals. Lury and Day refer to this as a-typical individuation, as a “mode of
recursive inclusion, in which both the individual and the type are repeatedly specified
anew” (Ibid.: 25) Here, the autonomous liberal individual is not only challenged through
as it is subjected to manipulation by what appears on the Internet. The autonomous liberal
individual is also threatened as the distinction between offline-and online categories of
life are blurred. It is not only the type that is adjusted to the individual, the individual is
formulated by the type and reformulates the type in a constant recursive loop. Lury and
Day describe personalisation as “a pathway of a-typical individuation” (Ibid.: 27) The
individual, and the type are inextricably linked: they are constantly reformulated through
the pathway referred to as a-typical individuation. You become what you like.
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code is seen as the expression of the will of the programmer, and all other elements are
reduced to determinist execution” (Matzner 2019: 125), “machine learning is the inverse
of programming.” (Parisi 2019.: 92)
Hence, the source code – the programme – is not the algorithm expressing the
behaviour of the machine. Rather, the adaptive quality of machine learning – of the
context – is what formulates the algorithmic function. This “non-logical thinking of
automated systems overlaps with the efficacy of cybernetic calculus whereby control and
prediction rely on inductive learning.” (Ibid.: 91) Where the cybernetic ambition referred
to in chapter two of this thesis, related to the idea of programming the world in a perfectly
calculable fashion, machine learning adds to this power through its inductive and
abductive ability. Here “cybernetic control becomes infused with the non-conscious
algorithms of cognitive capital” (Ibid.). From this perspective, Parisi (esp. 2019), and with
her Hayles and other scholars of STS, question the assumed objectivity of artificial
thinking. Artificial thinking, which is increasingly based on the scientific image of
machine learning, is inherently context bound as it responds to its environment (Lury &
Day 2019; Parisi 2019; Hayles 2016). By referring back to Matzner (2019), this is another
point where the analysis of algorithms in the context of smart CCTV as a reconfiguration
of liberal subjectivity falls short. Smart CCTV is about identifying anomalies, and the
algorithms employed have an adaptive quality – they perform machine learning.
However, as is pointed out by Matzner, the identification of anomalies may be flawed.
For instance, a disabled person may move in an anomalous manner without that being the
anomaly – the potentially criminal behaviour – the surveillance is trying to identify. For
Matzner, this is where the role of humans as the ultimate decision makers in defining
what constitutes an anomaly is central. Here, it is human cognition that is able to identify
that although a certain movement is anomalous, that is not the anomaly the CCTV is
looking for. For Matzner, this functions as a sort of ‘safety’ and is an example of where
the human and the machine complement each other by performing the task they
respectively perform the best. However, if we return to the space of decision making
outlined by Parisi, as situated between critical reasoning, logical inference, and sheer
calculation, it becomes clear that the assemblage of cognition operating within anomaly
detection should not merely be understood as a partial outsourcing, or automation of
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human surveillance. Rather, as has already been mentioned, machine learning entails the
emergence of a new meta-level of thinking, one that Parisi (2019) refers to as ‘automation
of automation’. By this is meant that the adaptive quality of the algorithms implies that
their performativity is more than a mere ‘tool’, they are performing a new space of meta-
cognition. The potential bias of the algorithm will thus be twofold. On one hand, the
source code of smart CCTV algorithms will be subjected to biases through its
identification of anomalies. This source code will be developed based on a training set
within which a certain formulation of anomaly will be present. Here, the risk is that the
algorithm will automate the same biases as a human being may have. Additionally, the
algorithm will go beyond a mere automation of human surveillance. The algorithm will
evolve autonomously, thus dislocate human agency, through a process of deduction-
induction-abduction. As such, a new space of thinking evolves, within which the
algorithm will be subjected to the same epistemological challenges as discussed
previously in this paper. Automation of automation involves a shift in cognitive capital
from human to machine, and it is here that “cybernetic control becomes infused with the
non-conscious algorithms of cognitive capital” (Parisi 2019: 91) This thesis argues that it
is this algorithmic autonomy pertinent in the shift in cognitive capital which challenges
the ideology of liberal subjectivity at the most profound level.
Foucault (2012:13-14)
For Foucault, power is inextricably linked to truth. The formulation of truth is an act
of power, and enactment of power is enactment of truth (Ibid.) Big data, as was also
discussed in the first section of this chapter, is a new form of truth-production. Yeung
defines big data as a technology and a process. As technology it refers to the
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“configuration of information-processing hardware capable of sifting, sorting and
interrogating vast quantities of data very quickly” and as process it “involves mining data
for patterns, distilling the patterns into predictive analytics and applying the analytics to
new data.” (2016: 119) Big data then, brings with it, epistemological consequences
reformulating truth. Historically, the emergence of statistical models such as the Bell-
curve have been the formulation of the average man. As such, the average man has served
as a truth around which governmentality has been structured (Amoore 2016, see also
Hacking 1986). With the emergence of big data statistics, I have argued that the focus is
not so much on the second and third quartile of the normal distribution. Rather, the focus
has increasingly been on the tails of the curve; about normalising the abnormal, detecting
the outlier, governing the anomaly. As such, the normal has been defined, inscribed with
truth, around which governmental technics have been formulated to discipline deviance.
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6.3.1) The digital mode of power
Foucault’s disciplinary society was one characterised by enclosures. It was about
disciplining in school, in prison, in the factory or in the family. These different enclosures
came with their own norms and regulative practices, which one would leave when
entering another. The society of enclosures has undergone a crisis since World War II,
argues Gilles Deleuze, as “these institutions are finished” and are replaced by society of
control. The enclosures of disciplinary society are “molds, distinct castings, but controls
are modulations, like a self-deforming cast that will continuously change from one
moment to the other, or like a sieve whose mesh will transmute from point to point”
(1990: 4) In society of control education does not end in school, rather we are expected
to constantly evolve and learn. Competition does not end once you have secured a job,
rather it continues at work where you are constantly pitted against your colleagues in
competition for higher positions. “The disciplinary societies have two poles: the signature
that designates the individual, and the number or administrative numeration that indicates
his or her position within a mass” (Ibid.: 5) In society of control we no longer find
ourselves dealing with this pair of categories, rather “[i]ndividuals have become
‘dividuals,’ and masses, samples, data, markets, or ‘banks’” (Ibid.) Governmentality then,
in society of control should be understood as the government of samples or data,
constituted by dividuals; of data-doubles. Deleuze (Ibid.) argues that the new technic of
power in society of control is the computer.
Ansorge refers to three different modules of power in the hands of the governor.
These are the ritual mode, the archival mode, and the digital mode. In his quest to answer
the question on how people are identified and sorted, he invites the reader to “[c]onsider
the ritual. Hierarchic and classificatory distinctions do the heavy lifting of identifying and
sorting processes. They can be grounded in a ritual order, just as much as they can be
anchored in bureaucracy or a bill of rights”, the ritual mode is “prescribed formal
behaviour for occasions not given over to technological routine” (2016: 55) The archival
mode, however, is different from the ritual mode in that it is centred on the written. The
written word, and with it, literacy, opens up “novel avenues for the centralised control
and homogenisation of human actions” as it provides whole new modes of legibility.”
(Ibid.: 69) Last of these three modes, which evolve in procession without excluding the
former, is the digital mode. With the digital mode of power comes also the database,
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which Ansorge conceptualises as a new tool of governance. Databases are hierarchic,
rhizomatic, or anarchical organisations of datapoints that logically relate to one another.
The information produced by databases are “inherently instrumental (…) both external
things and the behaviour of people – can be ruled by calculation” (Ibid.: 94) As a new
tool of governance it is situated “somewhere between ideal and material, theory and
practice, structure and agency.” (Ibid.) Ansorge argues that the method of organising and
categorising this data on people and behaviour creates so-called ‘limit-shapes’ – “a new
technology of segmentation that would be applied to many different aspects of domestic
and world politics.” (Ibid.: 95) One of these limit-shapes is present in Cambridge
Analytica’s application of microtargeting, or psychographics. The division of a
population into the a given composition of scores within the categories of openness to
experience, conscientiousness, extroversion, agreeableness, and neuroticism is a way of
making people legible, and thus produce information. These categories are, of course,
artificial in the sense that they are socially constructed by data produced under certain
conditions – they are limited in their ability to reflect the world as it is, excluding certain
attributes, while including others.
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implies a translation of the digital to the analogue. That implies that the analogue still
exists.
Another point to make is than the digital cannot be reduced to the virtual; there are
material aspects to cyberspace. Where servers are located, for instance, has come to be a
question of geopolitical power (see Bridle 2018; DeNardis 2014; Halpern 2014)
Likewise, our access to cyberspace is mediated by tangible machines, be that computers
or phones. The recent discussions on Huawei’s bid for expanding the 5G network capacity
is a clear example of this. Here, the debate is twofold. On one hand there is the question
of the power underlying ownership and control of the 5G Internet by a company with
alleged ties to the Chinese government (Neate 2019). Here, the focus is on the virtual, on
the flow of information. This is intertwined with discussions on the monopolist position
of developers of a new generation of the Internet. On the other hand, one can also find
arguments claiming that Huawei’s development of the 5G network would not be a bigger
concern than the role of Chinese industry in manufacturing digital devices (Bui & Wee
2018). Here, one acknowledges the materiality embedded in technology. Information and
control of the Internet cannot be separated from the devices that enable information flows.
One can argue in a similar manner, that the human body as a site of biopower cannot be
separated from the mental exercises – the psyche in psychopolitics. Matzner (2019) makes
the point that the use of apps that monitor bodily functions, such as sleep or eating,
represent a break with the ideas of Enlightenment, and to some extent with liberalism.
Liberalism views human beings as governed by reason and thus less bodily. The
outsourcing of the reading of bodily signals to technical devices is also an
acknowledgement of the bodily aspect of existence. As such, one must ask what
biopolitical powers are embedded in this kind of monitoring. And what is more, if this
monitoring is the outsourcing of cognition in order to govern the body, it becomes
difficult to claim that the distinction between the digital mode of power and biopower can
be reduced to bodily versus mental focus, as Han implicitly claims. Just as Huawei’s
ambition to build the 5G net cannot be reduced to the digital flows of information, the
technics of governmentality embedded in the digital cannot be reduced to the virtual.
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However, the digital mode of power brings with it new technics of governmentality.
The database allows for the government of the unknown. This is not entirely new to the
Internet as risk has been a topic of study in security studies since the end of the Cold War.
Most famously, Ulrich Beck defines risk as “a systematic way of dealing with hazards
and insecurities induced and introduced by modernization itself.” (Elbe 2005: 181;
Rasmussen 2001: 290). As such, risk, according to Beck, exists in a reflexive relationship
with society in modernity, as it is modernity itself that produces its own dangers. This
will lead to a conflation of the referent object and the threat. Stefan Elbe (2005: 178)
argues that this is corroborated by the conflation of ‘risk’ and ‘security’ in notions such
as ‘risk security’. Beck’s notion of risk has however been criticised for its shortcomings.
Along the lines of Francois Ewald’s conceptualisation of risk as a neologism of insurance
(see Elbe 2005; Ericson & Doyle 2004), Leander (2005) and Krahmann (2011) identify
how risk is omnipresent and a product of the privatization of security. An important
distinction between risk and security is that security deals with a known threat. As such,
one can enact security practices in order to mediate the threat. From the perspective of
security studies, this is where exceptional measures are put in place. Risk, on the other
hand, deals with the unknown. Risk is, by definition, something with low probability of
happening compared to a security threat. As such, risk constitutes something unknown.
It is unknown if it would happen, and oftentimes, it is also unknown exactly what would
happen (Leander 2005; Krahmann 2011; 2018, see also Aradau et al 2008). What is more,
a risk cannot be effaced, only mediated. Thus, one aspect of risk is that the ‘exceptional’
security measures put in place to counteract a risk are not exceptional at all. Rather, they
constitute a new normal put in place to mediate an omnipresent, ever-present risk. In that
way, risk enables government of the unknown, or government of non-knowledge (Aradau
2017). More data means the possibility of identifying more risks, it enables the
assemblage of non-knowledge on the basis of too much knowledge. Risk identification
and practice, therefore, is one example of the government of the unknown being
exacerbated by big data, or the database.
James Shires (2018) notes that the increase in expert knowledge on cybersecurity
entails an increase of the field of cybersecurity. That is, an increase in data, combined
with the increase in expert knowledge to render that data legible, leads to an increase in
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‘things’ that must be secured. Thus, there is an increase in identified potential risks, which
again enables the enactment on more unknowns. A similar pattern is found in
surveillance, as the increase of data means that more individuals are targeted. That is, the
more data the sovereign has on its citizens, the more anomalies are identified. Here, the
distinction between big data and statistics is relevant. If microtargeting is conceptualised
as an equation, which the algorithm is in its basic form, it is a basic law of statistics that
if a statistical equation is complicated enough, the model will speak for itself rather than
the data (Christophersen 2018). As algorithms often evolve dynamically, starting from
the source code but adjusting to the environment, an algorithm could potentially be close
to infinite in complexity. As a generator of truth, it makes sense that this algorithm may
express itself rather than the data when presenting an output. What is more, the more
anomalies one looks for, the more parameters in place to identify outliers, the more one
will find. Increased surveillance then, as a form of data collection and analysis, will
provide the sovereign with more anomalies, and more unknowns. From the perspective
of microtargeting, this is interesting. As already identified, microtargeting is both a
technique of marketing, and a disciplining force. It becomes a threat to governmentality
as it operates to reproduce anomalies, whereas microtargeting as a disciplining force is
meant to govern anomalies. However, as a disciplining force, as a security practice, it is
two-fold. On one hand, the greater amount of data, the more legibility of the populace for
the sovereign. But, as already pointed out, the more data the sovereign has, the more they
undermine stability; the more data one has for security practices, the more insecurity one
will find; the more potential risks will be identified. As pointed out by Ferguson (2017)
this does not only mean instability and insecurity for the state as such, as the state
produces its own insecurity. It also means insecurity for very many humans, and
especially humans who are already subjected to police profiling. Here, microtargeting
arises again a security threat to liberal governmentality, as it produces those very
anomalies as it wishes to discipline; microtargeting produces the subject of security.
Ansorge points out how the practice of singling out particular individuals through the
exclusion of certain characteristics in the data was core in the German “hunt for the Rote
Armee Fraktion (RAF) terrorists” in the 1970s (2016:95) This ability has been
exacerbated by big data, and unlike Han who views digital power as significantly distinct
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from biopower, Ansorge argues that this constitutes “a new form of radicalised bio-power
that is sufficiently distinct to warrant its own signifier”, namely digital power (Ibid.: 97)
As such, digital power follows the same logic as biopower, and coexists with biopower,
which the previous example on surveillance illustrate. Another example is to find in
Amoore’s work on biometrics. Here, she argues that the use of “digital technologies, data
integration and managerial expertise in the politics of border management” such as retina
scanning and fingerprints means that the body itself becomes “inscribed with, and
demarcates, a continual crossing of multiple encoded borders” (2006: 337). This means
that for the immigrant, asylum seeker, or potential terrorist, the border does not end at the
geographic boundary separating one state from the other. Rather, the border is continuous
as it follows the body it is inscribed on. As such, there is not a clear distinction between
digital power and biopower. Rather, biopower increases in that digital technologies
enhance the ability of continuous surveillance. In a digital era, this means that the
biopolitical border becomes a biometric border as the body itself become inscribed with
digital knowledge. This also contrasts Han’s concept of psychopolitics, as he argues that
the site of sovereign power is located on the psyche, rather than the body. For Amoore,
as well as Ferguson and Ansorge, bifurcation of the two is artificial. The digital is better
understood as a new technic of legibility; a new mode of knowledge-production, or a new
mode of producing truth.
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inherent conflict within liberalism exacerbated by big data, can tell us something on the
internal workings of multi-stakeholderism in the global context of Internet governance,
and thus inspire future research.
This exploration is based on the premise that liberal institutionalism is the dominant
ideology driving global Internet politics. Secondly, it is based on the premise that it is
within this framework the liberal ambition for expansion – as formulated by Foucault –
is best captured. Here, the conflict in expanding a liberal notion of Internet governance
unfolds as a paradox: on one hand Internet is formulated as a ‘free’ space. However, this
notion of freedom is inherently liberal – it builds on an idea of freedom as on one hand
being freedom from state interference, and on the other hand as freedom in the form of
fundamental rights of individuals. In multi-stakeholderism, a central point of contention
arises as this formulation of freedom – freedom from the government – is viewed as an
absolute and universal form of freedom. By this is meant that the vision of the free and
open Internet is not only a Western and liberal formulation of what a free Internet is and
should be, it is also an expansion of liberal jurisdiction into the realms of non-sovereign
space (Mueller 2017). Although this is not entirely new to the Internet, as noted by
Neumann (2011; see also Bartelson 1995; 2001; 2014) and others, the global ambition of
liberalism puts it in a specifically paradoxical situation. Mueller (2017) points out this
paradox in the liberal vision of the Internet: where Western states criticise especially
China and Iran for expanding their sovereignty into cyberspace, that very criticism speaks
from the premise that it is the liberal jurisdiction – notable for its freedom from
government – that should govern in cyberspace. Likewise, the very notion of Internet as
best governed by a tripod cooperation between private companies, states, and civil society
is an inherently liberal idea of how and international space is best governed. These
conflicts stick even deeper. Even the formulation of information technologies as
‘cyberspace’ is an inherently western conceptualisation. Branch (forthcoming) points out
that the choice to designate this space as a space is a social construction. Rather than
formulating the Internet as a tool for communication, cyberspace is formulated by spatial
metaphors, which again subject it to territorialisation. One could have chosen, along
Russian and Chinese terms, to designate the Internet with the signifier ‘information
technologies’, omitting the contentions that spatial metaphors carry with them (Ibid.).
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Biometrics is not the only way in which governmentality in cyberspace transgresses
state boundaries. A focus on the Internet will always have to consider the supranational
nature of cyberspace. Ansorge argues that there are four core issues making the digital
mode of power and Internet governance a global question. Firstly, there is the global
ambition of the U.S. in the political arrangement of the Internet. This is not new to the
Internet as it visible also in previous arrangements of categorising databases, such as the
Dewey system for categorising a library. Secondly, these techniques of categorising have
spread across the globe, “to the point where they are increasingly used or aspired to by
all states, leading to a progressively homogenous set of political tools and techniques in
the international system.” (2016: 96) This is also evident in fundamental arrangements of
Internet governance such as the Domain Name System (DNS) that “translates between
the alphanumeric names that humans use (…) and the binary addresses computers use to
route information to its destination” (DeNardis 2014: 4) Third, big data analytics are
increasingly used to make international phenomena legible, and thus “framing and sorting
global human life.” (Ansorge 2016: 96) Lastly, “these modern tools are used to maintain
a complex international migration regime in which certain classes (…) circulate easily
while others face a huge barrier to entry, both literally and metaphorically” (Ibid.) echoing
Amoore’s work on the biometric border. I would add to Ansorge’s point on the global
ambition of American or Western categorisation of the database, that this ambition is not
only a technical one, but also a liberal and ideological one. It is also useful to add that
Internet technologies are not only an application of a specific technique to render a
database legible. They are also part of the ambition for a global virtual space, even if its
creation is imperfect. As a global space it is also characterised by a specific idea of how
space and freedom should be organised. It is a particular vision for Internet governance
that is a liberal one; centred on a western idea of political organisation that claims global
relevance. Hayek, as referred to by Foucault, captures this ambition:
123
liberalism as a technical alternative for government. Liberalism must
be a general style of thought, analysis, and imagination (2004: 219)
Internet, in its starkest sense, pertains visions of a liberal utopia. It is to connect people
across the globe; provide information and communication free from state interference. It
is to nurture freedom of speech and freedom of organisation. This vision, of course, is not
complete. Recent events such as the Snowden affair (DeNardis 2014; Mueller 2017; see
also Byman & Wittes 2014; Verble 2014; Sprenger 2015) have shattered the vision of a
free and open Internet, as the U.S. and with it other western states have come to realise
the vulnerability inherent in a non-territorial space. Likewise, the Facebook-Cambridge
Analytica scandal is situated in a landscape within which the combination of capitalism
and social media has arisen as a threat to liberalism. The freedom inherent to a liberal
vision of the Internet are also the dangers of that very Internet, both inside and outside
cyberspace. This is not to say that these vulnerabilities should be ‘fixed’, rather, it is an
argument that the mediation of the threat may well end up eradicating what it is supposed
to protect. Additionally, Chinese and Iranian efforts to control information flows (see
DeNardis 2014; Mueller 2017) have led to a fragmentation debate, that “is really a power
struggle over the future of national sovereignty in the digital World” (Mueller 2017: 5)
The main purpose of Internet governance is the “design and administration of the
technologies necessary to keep the Internet operational and the enactment of substantive
policy around these technologies.” (DeNardis 2014: 6) However, the establishment of
these technologies and designs are far from apolitical endeavours and entail power-
124
struggles in defining the architecture of these arrangements. DeNardis refers to the
“control of names and numbers [as] a fundamental global struggle of Internet governance
since the 1990s” (Ibid.: 8) She further argues that the struggle for power over the Internet
is not only a matter of designing the architectures governing cyberspace. It also about
using these designs to control global information flows. Here, intellectual property,
probably most famous through the Stop Online Piracy Act (SOPA), is one example. The
Online Piracy Act was a proposal represented before the U.S. House of Representatives
in October 2011. The purpose of the bill was “[t]o promote prosperity, creativity,
entrepreneurship, and innovation by combating the theft of U.S. property, and for other
purposes.” (U.S. Congress 2011) However, the bill would also have required all sites to
block links to other sites with content that could potentially violate copyright laws. This
was viewed as an infringement on freedom of speech as it “could have also created
different possibilities for content mediation apart from intellectual property rights
enforcement, effectively creating an infrastructure aimed primarily toward the blocking
of content rather than the free flow of information” (DeNardis 2014: 8) On one hand,
there is the liberal idea of property rights. On the other, there is the liberal idea of freedom
of speech.
One of the main reactions in the U.S. following the Facebook-Cambridge Analytica
scandal was allegations of Russian interference in the 2016 election. These were
investigated in the Mueller report, stating that the Russian involvement in the elections
were true, and that they happened through two operations. The first was that “a Russian
entity carried out a social media campaign that favoured presidential candidate Donald J.
Trump and disparaged presidential candidate Hillary Clinton” The second revolved
around computer-intrusions, that is the hacking and spread of malware “against entities,
employees, and volunteers working on the Clinton Campaign and then released stolen
documents.” (US DoJ 2019: 1) The campaign against Hilary was characterised by what
the Mueller report refer to as “information warfare” which included “the purchase of
political advertisements on social media in the names of U.S. persons and entities, as well
as the staging of political rallies inside the United States” (Ibid.: 4) What is curious about
the Russian involvement is its rather ‘conventional’ use of social media. That is, most of
the influence happened through so-called ‘troll-factories’, where social media profiles
125
were produced to impersonate a real person, and these ‘fake’ accounts would then be used
to promote the content of other fake accounts, artificially creating echo-chambers (Ibid.:
29-31). The role of big data, as such, and microtargeting was limited. What was used was
the ‘inherent vulnerability’ of free and open social media, as well as the liberal state,
namely through creating social media accounts that would communicate certain messages
and organise events. These findings from the Mueller report echo the findings in the report
issued by Oxford University’s Computational Propaganda Research Project (2018),
where they found that the most used technique of IRA for influencing the U.S. elections
was that of producing organic content, and not advertisement.
However, the latter was also used as “[s]ocial media are particularly effective at
directly reaching large numbers of people, while simultaneously microtargeting
individuals with personalized messages” (Ibid.: 39) What is perhaps curious, is how both
these reports found that although IRA’s influence was directed against Hilary Clinton, it
was directed in favour on both sides of the political spectrum: both in favour of Trump
and Sanders, both for and against Black Lives Matter. Both reports note how IRA
controlled accounts organised events both against and in favour of an issue, as if the
purpose was to increase disagreement rather than to tip popular opinion in one direction
or the other. It is as if IRA’s involvement was all about abusing freedom of speech and
freedom of organisation in the U.S. in order to upstir chaos and disagreement through
reproducing digital (and analogue) echo chambers. As such, these attempts at influence
bear some resemblances to the fundamental logic of microtargeted ads. They identify a
weakness in liberalism; a weakness that when reproduced may destabilise the very system
of liberal governmentality.
In the Mueller report, the threat representation is quite straight forward. The threat is
Russia, and the action is political propaganda through new means. The threat
representation of the Mueller report is therefore one of a geopolitical logic, neatly placed
within a conventional view on security. This thesis, however, has argued that
microtargeting, or in this case the use of social media in political campaigns, is not that
straightforward. Firstly, it is subtle in nature. Secondly, it cannot be reduced to a ‘threat
to democracy’. The legal question surrounding IRA’s involvement in the 2016 US
126
elections is based on the creation of fake profiles, that is not identify-theft profiles, but
profiles with an identity that does not correspond with the person creating the profile (US
DoJ 2019), which is illegal in the US, but not illegal in countries such as Germany
(Fioretti 2015). Furthermore, if the problem is fake profiles, what if a large group of
Russians wanted, without being paid for it, to communicate political views to their
American counterparts? Would that still be a threat to democracy, and in that case, why?
Most of the work on microtargeting as a threat have focussed on how it threatens
democracy (See Borgesius et al 2018; Watts 2018; Unver 2017). As already mentioned,
I do not think this is a useful approach, for several reasons.
First, positing democracy as a referent object also presents us with already mentioned
problems. The use of social media and big data has been prominent in American elections
since the 2008 Obama Campaign (Hersh 2015) and is now common amongst all political
campaigners in the U.S., as pointed out by Senator Tillis in chapter 5.3. Secondly, it does
not capture the supranational nature of cyber, and liberalism and capitalism in cyber. One
cannot reduce microtargeting to the technique itself; the whole spectre of collecting the
data, manipulating the data, before communication is a whole array of practices
underpinning the meaning-formation of the final message. And this array of practices
transcends national borders, both in terms of the author of the message and the recipient.
In the case of microtargeting in U.S. elections, for instance, the actors have proven to be
American nationals such as Ted Cruz. But as we know from the hearings on Cambridge
Analytica, the data used had been collected from around the world via a company that
was registered in the UK with ties to Israeli military operators. A key point made in
Internet governance is the global character of the Internet, and Internet is data, as well as
algorithms and infrastructure. In order to understand the manipulation of that data one
must approach the topic from a global perspective. Third, if one wants to counteract the
threat posed by microtargeting from a global perspective, democracy is a dangerous
referent object. This is not only because Internet is not per definition democratic, it is also
because society utilising, and living, in cyber is not only people living in democratic
societies. Furthermore, by positing democracy as referent object, one is inadvertently re-
nationalising the Internet through an expansion of a liberal notion of democracy and
societal organisation into the realm of cyber.
127
7) Conclusion.
In this thesis I have, among other things, attempted to demonstrate how the change
in the episteme concomitant to the emergence of cyber, has come to threaten an analogue
rationale of governmentality. This demonstration has followed microtargeting as logic
and process from its situation within the wider context of computation in cyber, through
its construction of meaning in Senate hearings, to its threatening position towards the
liberal subject of governmentality, and the international level of Internet governance.
128
It should be emphasised that the limits to big data – that is, the fact that n does not
equal all, and that there are measurement errors in big data as inn all kinds of statistics –
also apply to microtargeting (see Kitchin 2015; 2016; 2017). The efficiency of
microtargeting has also been disputed (see esp. Hersh 2015), and as pointed out by Hersh
in the June hearing in the Senate; the promises made by psychographics to be able to
manipulate behaviour are not necessarily scientifically grounded. Despite this, I believe
microtargeting as communication should be analysed as a threat. Like all communication,
it affects how we see the world. In an age of cyber, communication is increasingly
individualised for each and every one of us. What effect that has on society should not go
unexplored.
129
world. As pointed out by Karl W. Deutsch: “The science of communication and control,
which has been derived from this technology and which Norbert Wiener has called
‘cybernetics,’ is therefore a new science about an old subject.” (1966: 76) The question
then, is both what epistemologies underpin this new science of an old subject, as well as
the role of the old subject itself. It is a fine line to balance between old and new, and
between banal and exceptional. I have attempted to balance on this line throughout these
pages through an exploration of a metaphorical cyberspace by the means of
microtargeting.
130
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Microtargeting poses a threat to liberal governmentality by undermining the principles of transparency, autonomy, and informed decision-making that are central to liberal democracy. It uses big data to create detailed psychographic profiles for manipulation without individuals' full awareness or consent, thus threatening the constitution of the liberal subject. In the context of the Facebook-Cambridge Analytica scandal, microtargeting is seen as exploiting personal data for political manipulation, contradicting the rationale and techniques of liberal governmentality, potentially coercing individuals into decisions that align with political objectives rather than personal choice .
The Senate hearings discussed Facebook's business model in terms of its transition from a social media platform to a tech company driven by economic motives similar to other large businesses. Concerns were raised about Facebook's monopolistic control and its impact on market innovation and privacy. The hearings highlighted Facebook's dual role as a facilitator of democratic engagement and a business exploiting user data for economic gain, causing tension between its market position and privacy implications. These hearings suggested regulatory interventions might be necessary to address such challenges .
Microtargeting, as demonstrated in the Cambridge Analytica scandal, exacerbates individual vulnerability by exploiting data to influence personal behavior and democratic processes. By utilizing psychographic data to tailor messages, microtargeting manipulates individuals without their informed consent, threatening their privacy and autonomy. This practice undermines the democratic ideal of informed, independent decision-making, raising concerns about the potential for microtargeting to distort electoral outcomes and prioritize data-driven manipulation over personal agency and public interest .
Big data shifts the dynamics of power within market capitalism by acting as a new form of currency. Companies like Facebook not only gather but also control vast amounts of data, which they use to personalize advertisements, target demographics, and influence consumer behavior. This control over data positions such companies as modern monopolies, which has the potential to stifle innovation and alter the competitive landscape. Moreover, by operating under similar rationales to traditional big businesses, these tech companies reinforce their power over market structures and influence societal norms .
The concept of 'data as the new oil' signifies the critical role of data in the digital economy, akin to how oil fueled industrial economies. It highlights data's value as a resource that can drive technological and economic growth. Data brokers, acting as gatekeepers, control access to information, transforming data into currency by selling analytics rather than raw data. This shift presents challenges for data privacy as it exacerbates power imbalances, leading to potential abuses in how data is collected, used, and protected, with significant implications for both consumers and regulators .
The notion of 'privacy as a basic right' is central to debates on data collection and usage by social media platforms, as it underscores the ethical need for transparency and consent in handling personal data. The Facebook-Cambridge Analytica scandal highlighted concerns about privacy violations, where users' data was exploited without explicit consent. This has led to calls for regulatory frameworks, like GDPR, to ensure companies respect individuals' rights to control over their data and to be protected from exploitation, emphasizing that the privacy breach impacts both individual freedoms and broader democratic principles .
Cognitive assemblages refer to the interconnected systems where cognitive processes occur not just in humans but across multiple levels and sites within biological life forms and technical systems. They challenge traditional distinctions between human and machine cognition by suggesting that non-conscious machines can perform cognitive tasks. This blurriness reflects the deep integration of cyber-technologies in everyday life, making it arbitrary to separate online and offline categories of existence. As machines perform tasks traditionally associated with human thought, the boundary between human and machine cognition becomes increasingly indistinct, emphasizing the inseparability of humans and machines in contemporary technological contexts .
'Liberal governmentality' involves expanding market logic into all societal aspects, emphasizing individual autonomy and transparent governance. However, microtargeting in digital advertising often conflicts with these principles by using data to manipulate consumer behavior and influence public opinions subtly and without transparency. This practice challenges the autonomy of individuals by limiting informed choice, potentially replicating and reinforcing existing biases, and skewing democratic processes, thus contradicting the ideals of liberal governmentality .
The blurring of cyber and real-world practices complicates state governance and security doctrines by entwining digital processes with traditional state functions. Cyber technologies integrate seamlessly into daily operations, from online benefits applications to state surveillance, transforming governmental practices and reliance on digital infrastructure. This fusion challenges traditional conceptions of security, which cannot treat cyber activities as distinct from other state functions, requiring new approaches to policy and governance that accommodate the digital age's unique demands and threats .
The analogy of data trading as an "age of access rather than an age of transfer" is significant as it reflects a shift in how companies like Facebook monetize data. Rather than selling data outright, these companies provide access to its analytical insights, making data a commodity that constantly generates value through targeted advertising and personalized services. This model positions such companies as gatekeepers who control and exploit the vast information flowing through digital networks, fundamentally impacting market structures and highlighting issues related to consumer privacy and market control .