4G INSTALLATION

GUIDE
Version [Link].0.0.0
 Copyright

Copyright Information
© 2009, L-1 Identity Solutions, Inc.

All rights reserved. This product and related documentation are protected by copyright and
distributed under licenses restricting their use, copying, distribution, and de-compilation. No
part of this product or related documentation may be reproduced in any form by any means
without written permission from L-1 Identity Solutions and its licensors, if any.
Redistributions of source code must retain the above copyright notice, this list of conditions
and the following disclaimer. Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
Neither the name of the L-1 Identity Solutions, Inc. nor the names of its contributors may be
used to endorse or promote products derived from this software without specific prior written
permission.

TRADEMARKS

The trademarks identified herein are the trademarks or registered trademarks of L-1 Identity
Solutions, Inc. All other brands and products referenced herein are acknowledged to be
trademarks or registered trademarks of their respective holders or manufacturers.
THE PRODUCT AND PUBLICATION ARE PROVIDED “AS IS” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT.

THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR

TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE
INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW
EDITIONS OF THE PUBLICATION. L-1 IDENTITY SOLUTIONS, INC MAY MAKE
IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S)
DESCRIBED IN THIS PUBLICATION AT ANY TIME.

IMPORTANT—Please refer to the L-1 Identity Solutions End User License Agreement
document and read it carefully before using any L-1 Identity Solutions software on your
computer. This document contains important information about your legal rights.

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 Contents

Table of Contents
CHAPTER 1 - INTRODUCTION..............................................1
CHAPTER OVERVIEW......................................................1
1.1 INTRODUCTION......................................................1
1.1.1 SYMBOLS USED IN THIS GUIDE......................................1
1.2 PRODUCT OVERVIEW..................................................3
1.2.1 V-FLEX 4G.......................................................3
1.2.2 V-STATION 4G....................................................4
1.2.3 V-STATION 4G EXTREME DEVICE.....................................5
1.2.4 V-STATION 4G PIV/TWIC INDOOR....................................6
1.2.5 V-STATION 4G EXTREME PIV/TWIC...................................7
1.2.6 SENSORS.........................................................8
[Link] UPEK TCS......................................................8
[Link] SECUGEN OPTICAL...............................................8
[Link] LUMIDIGM VENUS OPTICAL SENSOR.................................9
1.2.7 DEVICE DIMENSIONS..............................................10
[Link] V-Flex 4G Device.............................................10
[Link] V-STATION 4G.................................................11
[Link] V-STATION EXTREME PIV/TWIC DEVICES...........................12
[Link].1 V-STATION 4G EXTREME.......................................12
[Link].2 V-STATION 4G EXTREME PIV/TWIC..............................13
[Link].3 V-STATION 4G EXTREME WITH SKIRT............................14
[Link].4 V-STATION EXTREME PIV/TWIC WITH SKIRT......................15
1.2.8 SAFETY PRECAUTIONS.............................................16
[Link] ELECTRO-STATIC DISCHARGE.....................................16
[Link] DEVICE HANDLING GUIDELINES...................................16

CHAPTER 2 - PLANNING THE INSTALLATION................................18

CHAPTER OVERVIEW.....................................................18
2.1 PLANNING THE INSTALLATION........................................18
2.1.1 RECOMENDED STEPS FOR A SUCCESSFUL INSTALLATION.................19
2.1.2 REQUIREMENTS...................................................20
[Link] HARDWARE REQUIREMENTS........................................20
[Link] COMPUTER REQUIREMENTS........................................20
[Link].1 SECURE ADMIN SERVER REQUIREMENTS...........................20
[Link].2 SECUREADMIN CLIENT REQUIREMENTS............................21
[Link].3 MICROSOFT .NET FRAMEWORK 3.5 SP1 REQUIREMENTS..............21
[Link].4 SUPPORTED OPERATING SYSTEMS................................21
[Link].5 SQL SERVER 2008 EXPRESS EDITION............................21
[Link].6 ORACLE 10G EXPRESS.........................................21
[Link] NETWORK REQUIREMENTS.........................................21
[Link] SOFTWARE REQUIREMENTS........................................22
2.1.3 UNPACK EQUIPMENT...............................................22
[Link] PARTS LIST...................................................22
[Link].1 V-STATION 4G or V-FLEX 4G DEVICES..........................22
[Link].2 V-STATION 4G EXTREME DEVICES...............................23
[Link].3 DOCUMENTATION..............................................24
2.1.4 CHOOSING THE INSTALL LOCATION..................................24
2.1.5 PLAN DEVICE NETWORK............................................25

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2.1.6 CHOOSE NETWORK TYPE............................................26

[Link] RS-232.......................................................27
[Link] RS-485.......................................................27
[Link].1 RS-485 CABLE SPECIFICATION.................................27
[Link].2 RS-485 CABLE LENGTHS.......................................28
[Link].3 RS-485 NETWORK TOPOLOGY....................................28
[Link] ETHERNET.....................................................29
[Link] WIRELESSNETWORK DESIGN CONSIDERATIONS........................29
2.1.7 CHOOSE POWER SOURCE............................................30

CHAPTER 3 - INSTALL SOFTWARE.........................................33

CHAPTER OVERVIEW.....................................................33
3.1 INSTALL SOFTWARE.................................................33
3.1.1 SECUREADMIN SERVER.............................................33
[Link] REPAIRING AN INSTALLATION OF SECUREADMIN SERVER..............39
[Link] UNINSTALLING SECUREADMIN SERVER..............................40
[Link] UPGRADING AN INSTALLATION OF SECUREADMIN SERVER..............40
3.1.2 SECUREADMIN CLIENT.............................................41
[Link] MODIFYING AN INSTALLATION OF SECUREADMIN CLIENT..............45
[Link] REPAIRING AN INSTALLATION OF SECUREADMIN CLIENT..............46
[Link] UNINSTALLING SECUREADMIN CLIENT..............................46
[Link] UPGRADING AN INSTALLATION OF SECUREADMIN CLIENT..............46

CHAPTER 4 - INSTALL HARDWARE.........................................47

CHAPTER OVERVIEW.....................................................47
4.1 INSTALL HARDWARE.................................................47
4.1.1 WALL-MOUNTING SCHEMES..........................................47
4.1.2 INSTALLING A MOUNTING PLATE....................................47
4.1.3 INSTALLATION HARDWARE..........................................52
[Link] 4G V-Station and V-Flex Indoor devices.......................52
[Link] 4G Extreme Devices...........................................53
4.1.4 ATTACH DEVICE TO MOUNTING PLATE................................53
[Link] 4G V-STATION AND V-FLEX INDOOR DEVICES.......................53
[Link] 4G EXTREME DEVICES...........................................54
4.1.5 CONNECT DEVICE TO POWER SOURCE.................................54
4.1.6 CONNECT DEVICE TO NETWORK......................................57
[Link] ETHERNET NETWORK CONNECTIONS.................................57
[Link] RS-232/RS-485 NETWORK CONNECTIONS............................57
[Link] WIRELESS NETWORK CONNECTIONS.................................63
4.1.7 SINGLE-DOOR CONTROLLER INSTALLATION............................64
4.1.8 AUX PORT.......................................................66
4.1.9 INSTALL FERRITE CORE...........................................68

CHAPTER 5 - SYSTEM START-UP PROCEDURES...............................70

CHAPTER OVERVIEW.....................................................70
5.1 SYSTEM START-UP PROCEDURES.......................................70
5.1.1 DEVICE CONFIGURATION CHECK.....................................71
5.1.2 RS-232 TO RS-485 CONVERTER GROUND FAULT CHECK..................71
5.1.3 DEVICE GROUND FAULT CHECK......................................71

CHAPTER 6 - CONFIGURE DEVICE.........................................72

OVERVIEW.............................................................72
6.1 CONFIGURE DEVICE.................................................72

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6.1.1 REGISTER DEVICE................................................72

[Link] TO REGISTER A NETWORKED DEVICE...............................72
[Link] TO REGISTER A DEVICE VIA A CLIENT............................76

CHAPTER 7 - MAINTENANCE AND CLEANING.................................80

CHAPTER OVERVIEW.....................................................80
7.1 MAINTENANCE AND CLEANING.........................................80
7.1.1 FIELD MAINTENANCE..............................................80
[Link] DISARMING THE TAMPER PROTECTION..............................80
[Link] REPLACING THE SENSOR.........................................81
[Link].1 V-FLEX 4G..................................................82
[Link].2 V-STATION 4G...............................................84
[Link] CALIBRATING THE SENSOR.......................................86
7.1.2 CLEANING.......................................................88
7.1.3 INSTALLING THE COOLER MODULE TO A 4G EXTREME DEVICE............89
[Link] PARTS LIST...................................................89
[Link] COOLER MODULE INSTALLATION...................................90

CHAPTER 8 - TROUBLESHOOTING..........................................95
CHAPTER OVERVIEW.....................................................95
8.1 TROUBLESHOOTING..................................................95
8.1.1 INSTALLATION ERROR MESSAGES....................................95
[Link] ERROR 1406 - INSUFFICIENT PRIVILEGES.........................95
[Link] ERROR 27552 - ERROR CREATING DATABASE........................96
[Link] ERROR 27502 - USER NOT ASSOCIATED WITH TRUSTED SQL SERVER....98
[Link] ERROR 27502 - SQL SERVER DOES NOT EXIST......................99
[Link] INSUFFICIENT SYSTEM MEMORY..................................100
[Link] OUT OF DISK SPACE...........................................100

CHAPTER 9 – NOTICES.................................................102
OVERVIEW............................................................102
9.1 NOTICES.........................................................102
9.1.1 FCC Information to Users......................................102
9.1.2 CE Information to Users.......................................104
9.1.3 Warning to Users..............................................104

List of Figures

Figure 1-1 4G Flex Device.............................................3

Figure 1-2 V-Station 4G Device........................................4
Figure 1-3 V-Station EXTREME Device...................................5
Figure 1-4 V-Station 4G PIV/TWIC Indoor...............................6
Figure 1-5 V-Station 4G Extreme PIV/TWIC..............................7
Figure 1-6 UPEK TCS Sensor............................................8
Figure 1-7 Secugen Optical Sensor.....................................8
Figure 1-8 Lumidigm Venus Optical Sensor..............................9

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Figure 1-9 V-Flex 4G Dimensions......................................10

Figure 1-10 V-Station 4G Dimensions..................................11
Figure 1-11 V-Station 4G Extreme Dimensions..........................12
Figure 1-12 V-Station 4G Extreme PIV/TWIC Dimensions.................13
Figure 1-14 V-Station 4G Extreme PIV/TWIC with Skirt Dimensions......15
Figure 2-1 Correct Mounting Height...................................25
Figure 2-2 Example RS-485 System Diagram.............................26
Figure 2-3 Network Topologies Star and Daisy Chain Configurations....29
Figure 3-1 Install Menu..............................................33
Figure 3-2 Prerequisites.............................................34
Figure 3-3 Restart Message...........................................34
Figure 3-4 SecureAdmin Server Installation Wizard....................35
Figure 3-5 SecureAdmin Server License Agreement......................35
Figure 3-6 SecureAdmin Server Choose Destination Location............36
Figure 3-7 Database Selection........................................37
Figure 3-8 Connecting to SQL Server option...........................38
Figure 3-9 Database Server Configuration.............................39
Figure 3-10 Upgrade Confirmation.....................................40
Figure 3-11 Upgrade from MS-SQL Server 2005 Express Edition
Confirmation.............................................41
Figure 3-12 SecureAdmin Server Installation Complete.................41
Figure 3-13 Menu.....................................................42
Figure 3-14 InstallShield Wizard.....................................42
Figure 3-15 Welcome Screen...........................................43
Figure 3-16 SecureAdmin Client License Agreement.....................43
Figure 3-17 SecureAdmin Client Choose Destination Location...........44
Figure 3-18 Fingerprint Placement Feedback Option Selection..........44
Figure 3-19 InstallShield Wizard Finished............................45
Figure 4-1 V-Flex 4G Flush-mount Mounting Plate......................48
Figure 4-2 V-Flex 4G Recessed-mount Mounting Plate...................49
Figure 4-3 V-Station 4G Mounting Plate...............................49
Figure 4-4 Magnet attached to Mounting Plate with Extension..........50
Figure 4-5 Magnet attached to Mounting Plate without Extension.......51
Figure 4-6 V-Station 4G Extreme Mounting Plate.......................51
Figure 4-7 4G Extreme PIV/TWIC Mounting Plate........................52

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Figure 4-8 Device Open for Installation or Service...................54

Figure 4-9 Connections for an External Wall Adapter (4G Indoor)......55
Figure 4-10 Connections for an External Power Source (4G Indoor).....55
Figure 4-11 Connections for an External Power Source (4G Extreme)....55
Figure 4-12 Certification Marks......................................56
Figure 4-13 Power Over Ethernet Connection...........................56
Figure 4-14 RJ45 Pin Location........................................57
Figure 4-15 4G Extreme - User Communication and Control Cable........59
Figure 4-16 4G Extreme - User Wiegand Cable..........................60
Figure 4-17 4G Extreme - User TTL Cable..............................61
Figure 4-18 Connections for Internal Relay Operation.................65
Figure 4-19 Connections for External Relay Operation.................66
Figure 4-20 Location of Aux Port (V-Station 4G)......................67
Figure 4-21 Location of Aux Port (4G Extreme)........................67
Figure 4-22 USB Memory Key...........................................68
Figure 4-23 Installation of Ferrite Cores – Indoor Device............68
Figure 4-24 Installation of Ferrite Cores – Outdoor Device...........69
Figure 6-1 Network Sidebar Tab.......................................73
Figure 6-2 Register via Server Dialog Box............................74
Figure 6-3 Register Device Dialog Box................................74
Figure 6-4 Device Summary Dialog Box.................................75
Figure 6-5 Step 1 Find Device Dialog Box.............................76
Figure 6-6 Step 2 Device Information Dialog Box......................77
Figure 6-7 Step 3 Server Communication Parameter Dialog Box..........78
Figure 6-8 Step 4 Register Device Dialog Box.........................78
Figure 6-9 Device Summary Dialog Box.................................79
Figure 7-1 Tamper Switch Location For V-Station 4G...................81
Figure 7-2 Removal of Sensor Module from V-Flex 4G Device............83
Figure 7-3 Non-Removable Parts (V-Flex 4G)...........................83
Figure 7-4 Removal of Sensor Module from V-Station 4G Device.........84
Figure 7-5 Non-Removable Parts (V-Station 4G)........................85
Figure 7-6 Calibration Wizard Step 1 of 2 Dialog Box.................86
Figure 7-7 Calibration Wizard Step 2 of 2 Dialog Box.................87
Figure 7-8 Calibration Wizard Capture Results Dialog Box.............87
Figure 7-9 Blank Metal Plate.........................................91

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Figure 7-10 Cooler Module connector and inside board connector.......91

Figure 7-11 Cooler Module holes......................................92
Figure 7-12 4G Extreme with Housing Skirt............................93
Figure 7-13 Tamper’s magnet with extension...........................94
Figure 8-1 Error 1406................................................95
Figure 8-2 Error 27552...............................................96
Figure 8-3 Invalid Password..........................................97
Figure 8-4 Error 27502 - User Not Associated.........................98
Figure 8-5 Error 27502 - Server Does Not Exist.......................99
Figure 8-6 Insufficient System Memory...............................100
Figure 8-7 Out of Disk Space........................................100

List of Tables

Table 2-1 Communications Network Comparison.........................26

Table 2-2 Category 5 Cable Characteristics..........................27
Table 2-3 V-Station 4G and V-Flex 4G Power Requirements.............30
Table 2-4 V-Station 4G Extreme Power Requirements (5°C to 40°C).....31
Table 2-5 V-Station 4G Extreme Power Requirements (-25°C to 5°C)....31
Table 2-6 V-Station 4G Extreme Power Requirements (40°C to 70°C)....32
Table 2-7 Cooler Module Power Requirements..........................32
Table 4-1 4G Indoor Devices - Pin-out Diagram.......................58
Table 4-2 4G Extreme - User Communication and Control Cable
Pin-out Diagram.........................................60
Table 4-3 4G Extreme - User Wiegand Cable - Pin-out Diagram.........61
Table 4-4 4G Extreme - User TTL Cable - Pin-out Diagram.............62
Table 7-1 4G Extreme – Cooler Module Parts List.....................89

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 Introduction

CHAPTER 1 - INTRODUCTION
CHAPTER OVERVIEW
This chapter provides an introduction to the V-Station 4G and V-Flex 4G devices, their
specifications and features, and safety guidelines that should be observed when using or
handling the devices.

1.1 INTRODUCTION
This manual provides step-by-step procedures for installing a L-1 Identity Solutions V-Station
4G or V-Flex 4G [Link] covers the entire process of physically installing the device, making
the necessary power, ground, and network connections, and registering the device in
[Link] for field repairs and cleaning are also provided.

1.1.1 SYMBOLS USED IN THIS GUIDE

The symbols shown below are used throughout this [Link] denote special issues the
user might encounter. Their definitions are given below.

DANGER
This symbol denotes a danger condition that may cause death or
excessive damage to property.

WARNING
This symbol denotes a warning condition that may cause severe
injury or major damage to property.

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 Introduction

CAUTION
This symbol denotes a cautionary condition that may cause injury or
minor damage to property.

NOTICE
This symbol denotes a situation needing additional advice to avoid
incorrect usage.

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 Introduction

1.2 PRODUCT OVERVIEW

1.2.1 V-FLEX 4G
Figure 1-1 4G Flex Device

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 Introduction

1.2.2 V-STATION 4G
Figure 1-2 V-Station 4G Device

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 Introduction

1.2.3 V-STATION 4G EXTREME DEVICE

Figure 1-3 V-Station EXTREME Device

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 Introduction

1.2.4 V-STATION 4G PIV/TWIC INDOOR

Figure 1-4 V-Station 4G PIV/TWIC Indoor

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 Introduction

1.2.5 V-STATION 4G EXTREME PIV/TWIC

Figure 1-5 V-Station 4G Extreme PIV/TWIC

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 Introduction

1.2.6 SENSORS
The V-Station 4G and V-Flex 4G devices offer three types of sensor interfaces.

[Link] UPEK TCS

Figure 1-6 UPEK TCS Sensor

Key Features:
 Active Capacitive Fingerprint sensing
 256 x 360 Sensor Array 508 DPI
 +/- 15kV Air ESD Resistance

[Link] SECUGEN OPTICAL

Figure 1-7 Secugen Optical Sensor

Key Features:
 Optical Fingerprint sensing
 256 x 336 Sensor Array 500 DPI
 +/- 15kV Air ESD Resistance

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 Introduction

[Link] LUMIDIGM VENUS OPTICAL SENSOR

Figure 1-8 Lumidigm Venus Optical Sensor

Key Features:
 Optical Fingerprint sensing,
Multispectral imaging
 Image Resolution 500 dpi
 Platen size 0.7″ x 1.1″ ellipse
 ESD 15 kV

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 Introduction

1.2.7 DEVICE DIMENSIONS

[Link] V-Flex 4G Device

Figure 1-9 V-Flex 4G Dimensions

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[Link] V-STATION 4G

Figure 1-10 V-Station 4G Dimensions

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 Introduction

[Link] V-STATION EXTREME PIV/TWIC DEVICES

[Link].1 V-STATION 4G EXTREME

Figure 1-11 V-Station 4G Extreme Dimensions

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 Introduction

[Link].2 V-STATION 4G EXTREME PIV/TWIC

Figure 1-12 V-Station 4G Extreme PIV/TWIC Dimensions

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 Introduction

[Link].3 V-STATION 4G EXTREME WITH SKIRT

Figure 1-13 V-Station 4G Extreme WITH SKIRT Dimensions

NOTICE

The SKIRT can be used for flush mount design or must be used
if equipped with optional Cooler Module.

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 Introduction

[Link].4 V-STATION EXTREME PIV/TWIC WITH SKIRT

Figure 1-14 V-Station 4G Extreme PIV/TWIC with Skirt Dimensions

NOTICE

The SKIRT can be used for flush mount design or must be used
if equipped with optional Cooler Module.

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 Introduction

1.2.8 SAFETY PRECAUTIONS

Below are safety precautions that should be observed when operating or installing a device.

[Link] ELECTRO-STATIC DISCHARGE

L-1 Identity Solutions recommends that Administrators inform Users of these points during
the enrollment process:
 Always use the Ridge-Lock to position a finger *before* touching the
sensor.

 Always stand on the ESD-dissipative floor covering (if installed).

 Do not touch other people or objects when touching the sensor.

 Always maintain at least 12 inches of space around yourself when touching

the sensor.

 Do not allow articles of clothing to touch the sensor.

L-1 Identity Solutions recommends that Installers always follow these points (in addition to
the points listed above):
 When installing or working on a unit, always use a grounding wrist-strap
that is connected to a quality Earth ground.

 Check the device's cabling for ground faults.

 Ensure that the device's ground connection (located on the rear of the
device) is connected to a quality Earth Ground.

[Link] DEVICE HANDLING GUIDELINES

 Do not install the device in locations where the device would be exposed to
direct sunlight, high levels of relative humidity, particulate matter, or
flammable vapors.

 Do not install the device near radiators or other heat sources.

 Do not allow magnetic objects to come within close proximity to the device.

 Strong magnetic fields might damage the device.

 Do not let liquids Card the device.

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 Introduction

 Do not attempt to alter the device for any reason. Modifications will void the
product guarantee.

 Do not attempt to disassemble the device in any way beyond what is

necessary for sensor field replacement.

 Do not use the device for any purpose other than for what it was designed.

 Do not plug any equipment into the USB port other than flash memory
devices.

 Do not allow users to place or hang objects on the device, such as coffee
cups or purses.

 Do clean the device regularly to remove dust, grime, and fingerprint residue.

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 Planning the Installation

CHAPTER 2 - PLANNING THE INSTALLATION

CHAPTER OVERVIEW
This chapter details how to plan a successful installation, recommended steps, and explains
the hardware and software components of typical setup scenarios.

2.1 PLANNING THE INSTALLATION

Planning the installation is the single most important aspect of a successful installation. In
general, you need to consider the access controller, the door locks, the devices, and the
need for a network. By the time you are ready to install the system, all of the details
presented in the list below should be known. Take a moment to go through them now before
starting your installation.
During the planning phase, you should determine:
 What type of authentication is required for your application?

 How many doors need to be secured?

 What type of device will be on each door? Doors already inside a secure
area might not need the same type or level of security.

 If multiple V-Series 4G devices require networking for template

distribution/management, then a dedicated PC is recommended to
administer the system, as well as an RS-485 to RS-232 converter, and
cabling for serial communications or cabling for Ethernet.

 Verify that the chosen access controller supports the Wiegand formats
supported by V-Station 4G devices.

 Identify all wiring by the signal levels it is to carry. Use separate cables and
conduits for different signal groups to avoid cross talk. Plan to separate them
by these groups:

Power distribution: Wires carry power to devices, door strikes, etc.

Data communication: RS-485, RS-232, USB, Wiegand, Ethernet, etc.
Signal: Door contact, request-to-exit push button, alarm input, etc.
 When planning device placement, determine the distance limitation of each
signal type and use repeaters if necessary.

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 Planning the Installation

 V-Series 4G devices are intended for indoor use only.

If you have any unresolved issues with the items on this list, contact L-1 Identity Solutions
Technical Support for additional information before beginning any installation.

WARNING
V-Station 4G and V-Flex 4G devices should be installed
by only a qualified technician. If you are not qualified to
perform an installation task, call L-1 Identity Solutions
Technical Support or contact a qualified installer.

2.1.1 RECOMENDED STEPS FOR A SUCCESSFUL INSTALLATION

Every installation is unique. Sometimes the issues are well defined and can be handled in a
standard fashion; sometimes the issues are very specific and may not be immediately
recognizable.
L-1 Identity Solutions recommends following these steps for a successful installation:
 Plan the installation Choose the type of hardware required, decide if a
network is required, and decide on the location and number of required
devices.

 Unpack all items Unpack all items and check against the packing list.

 Install network hardware components Install the cabling and components

needed to run the system.

 Install software Install the software needed to set up the devices.

 Preconfigure device Connect the device to the USB cable, supply power to
the device, and preconfigure the device.

 Mount devices Mount the devices in their final locations

 Power distribution and device hook up Connect the device wiring via the
back panel.

 Power-up procedure Check the power connections and start the system
safely. Enroll users Enroll users into the system (for user enrollment
procedures).

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 Planning the Installation

Chapters 3 through 7 in this document present more information on these steps.

2.1.2 REQUIREMENTS
 PC workstation with:

 1 GHz Intel(r) Pentium(r) 4 processor or equivalent

 1 GB RAM (2 GB recommended)

 CD-ROM drive

 One available COM port or USB port

 Ethernet card

 Display: 1024 x 768 high color (minimum)

 Regulated DC Power supply

 Door controller

 TCP/IP network environment

 RS-232 to RS-485 converter with power supply (for advanced administrative

features).

[Link] HARDWARE REQUIREMENTS

 Deadbolt/door strike

 Snubber diode required to protect regulated DC power supply from inductive

kickback(1 N4007 diode or equivalent recommended)

 Separate power supply for the deadbolt/door strike based on supplier's

recommendations.

 External relay (if required)

 Networking cable

[Link] COMPUTER REQUIREMENTS

[Link].1 SECURE ADMIN SERVER REQUIREMENTS

 Hard disk space: 10 MB

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 Planning the Installation

[Link].2 SECUREADMIN CLIENT REQUIREMENTS

 Hard disk space: 25 MB [Link]

[Link].3 MICROSOFT .NET FRAMEWORK 3.5 SP1 REQUIREMENTS

 Hard disk space: Up to 600 MB might be required

[Link].4 SUPPORTED OPERATING SYSTEMS

SecureAdmin Server and SecureAdmin Client support these operating systems:

 Windows Server 2003 R2

 Windows Server 2008

 Windows Vista

 Windows XP Service Pack 2 or higher

[Link].5 SQL SERVER 2008 EXPRESS EDITION

 Hard disk space: 350 MB of available hard-disk space for the recommended
installation. Approximately 425 MB of additional available hard-disk space
for SQL Server Books Online, SQL Server Mobile Books Online, and sample
databases.

 During installation of SQL Server 2008, Windows Installer creates temporary

files on the system drive. Before running setup to install or upgrade SQL
Server, verify that at least 2.0 GB of disk space is available on the system
drive for these files

 Actual Hard Disk Space Requirements: 280 MB for the recommended

installation.

[Link].6 ORACLE 10G EXPRESS

 Hard disk space:

 Server component: 1.6 GB Client component: 75 MB

[Link] NETWORK REQUIREMENTS

 The V-Station 4G and V-Flex 4G devices function on 100 baseT networks.

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[Link] SOFTWARE REQUIREMENTS

Both SecureAdmin Server and SecureAdmin Client require these software applications as
prerequisites:
 .net Framework 3.5

 Windows Installer 4.5

If these applications are not already installed, they will get installed during the setup process.
SecureAdmin Server and SecureAdmin Client also require System Administrator access to
install the application.
SecureAdmin uses a self-signed certificate (x.509 certificate) with a file extension of .pfx.
You have the option of installing your own certificate, which must be purchased from a
recognized authority in advance. The SecureAdmin self-signed certificate is installed only
with the SecureAdmin server component. No certificate is installed with the SecureAdmin
client component, and during the client installation, you are asked to specify which type of
certificate SecureAdmin server will be using (the self-signed certificate provided with the
SecureAdmin server component installation or a signed certificate from another authority
such as VeriSign.

2.1.3 UNPACK EQUIPMENT

Unpack all items and check against the packing list.

[Link] PARTS LIST

[Link].1 V-STATION 4G or V-FLEX 4G DEVICES

Hardware
 1 V-Station 4G or V-Flex 4G device

 1 Wall mounting plate/mullion mounting plate

 6 #6-32 3/4" Philips pan-head screw

 6 #6 1" Philips pan-head self-tapping screws

 6 #4-8 1" nylon wall anchors

 29 Crimp connector, B Wire (RoHS)

 2 6-32 security screw, pin-in hex, 3/8

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 2 0.013" ID, 3/8" OD, 1/32" thick, fiber washers

 1 Ethernet ferrite core

 1 DC & I/O lines ferrite core

 1 External power cable

 1 External signal cable

 1 Micro-USB device cable

 1 Micro-USB PC cable

Tools
 1 1/8" pin-in-hex security key 2.5

[Link].2 V-STATION 4G EXTREME DEVICES

Hardware

 1 4G V-Station Outdoor device

 29 Super B-Wire Connectors, Dolphin DC-100-S

 1 dielectric grease

 1 Cable, User Wiegand, 4G Outdoor

 8 wall mount anchor, conical, for #8 screws

 1 8-32x11/32"UNC K-Lot Hex nut RoHS

 1 8-32-MALE-FEMALE-HEXSTAND-1.25L

 1 mech, AS101001_ACTUATOR_MAGNET

 8 #8x1" thread forming screw, pan head, philips,

 6 6-32 Security Screw 1/8" pin-in-hex 3/8" length

 1 Ethernet ferrite core

 1 DC & I/O lines ferrite core

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 8P Female Tyco Connector with flying leads

 8P Male Tyco Connector with flying leads

 10P Male Tyco Connector with flying leads

 1 Stainless Steel, Wall Mount Plate with Magnetic Reader, 4G Outdoor

 1 Cable, MicroUSB PC, NGV

 1 Cable, MicroUSB Device, NGV

 1 Cable, User Comm and Ctrl, 4G Outdoor

 1 Cable, User TTL, 4G Outdoor

[Link].3 DOCUMENTATION

 1 Installation Guide (on Installation CD)

 1 Operator's Manual (on Installation CD)

 1 Quick Start Guide (on Installation CD and printed copy in package)

Documentation for your new device is installed onto your computer when you install the
SecureAdmin software. The product documentation is also available online at:
[Link]
The documentation is provided in Adobe Acrobat format (PDF). The Adobe Acrobat Reader
application is available on the Installation CD or at: [Link]

2.1.4 CHOOSING THE INSTALL LOCATION

V-Station 4G and V-Flex 4G devices are designed to mount on either a double-gang
electrical box or on any flat surface. Consult with local professionals regarding any building
and safety codes that might affect your installation. The correct mounting height is shown
below.
Factors to consider when determining the position of a device on the wall:
 Proximity to other switch plates or fixtures (the device should ideally be
mounted in-line with other plates or fixtures)

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 Distance from the floor to the top of the device (L-1 Identity Solutions
recommends using a height between 48 and 54 inches). For 4G Extreme
devices heights greater than 54 inches may be warranted.

 The device should be mounted on the knob-side of the door

 Compliance with the Americans with Disabilities Act if in the United States.
Information about [Link]

Figure 2-1 Correct Mounting Height

2.1.5 PLAN DEVICE NETWORK

The 4G devices feature a built-in single-door relay that allows them to control a single door
lock. They can therefore function on their own or as part of a larger access control system.
System component selection is specific to each installation, but a minimum system would
consist of a finger-scan device mounted on or near an access point, an electric lock, and
cabling.
A more complex system might consist of devices at multiple access points (each with an
electric door lock), a multi-point controller, networking, and a PC to run the access controller
and SecureAdmin Server software.
See the diagram below for an example (non-Ethernet) system diagram.

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Figure 2-2 Example RS-485 System Diagram

Installation of locks and access controllers should be completed according to their respective
manufacturers' specifications and in accordance with all local codes. Final connections to the
device are explained in more detail in Chapter 4.
To avoid externally generated transients, do not run any wires near utility AC power wiring,
lightning rod grounding wire, etc. Grounding equipment is required for ESD protection and
safety.

2.1.6 CHOOSE NETWORK TYPE

If your installation requires the use of network communications, then the choice of cable, the
cable run length, the network topology, and the termination of the network are important
aspects that must be considered. The V-Station 4G and V-Flex 4G devices can be networked
using RS-232, RS-485, or Ethernet protocols.
The table below outlines relevant parameters of the RS-485, RS-232, and 100 baseT
Ethernet communication protocols.

Table 2-1 Communications Network Comparison

Spec RS-485 RS-232 100BaseT

Mode of Operation Differential DC Single-ended DC Coupled Multi
Coupled
DC Isolation No No No
Maximum Distance 4000 feet 150 feet 330 feet
Number of Devices 31 1 Unlimited
on one line

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Spec RS-485 RS-232 100BaseT

Maximum Data 56 Kbps 56 Kbps* (recommended) Auto-
Rate (recommended) negotiated

[Link] RS-232
If your system has only one device, or a few devices (each only a short distance away from
the SecureAdmin PC) then RS-232 can be used, provided that each device can have a
dedicated RS-232 port.
With RS-232 at 9600 baud, a distance of 150 feet is possible with shielded cable, but at 56
Kbps, a maximum of only 20 feet is recommended.

[Link] RS-485
RS-485 has two distinct advantages over the more common RS-232. First, it allows you to
connect up to 31 4G devices to a PC with an external RS-232 to RS-485 converter (available
from L-1 Identity Solutions). Second, the RS-485 specification allows for cable
run lengths up to 4000 feet (1200 meters) at modest baud rates.
An RS-485 network is required instead of RS-232 if:
 Multiple devices must be connected together so that templates can be
distributed among the devices

 The installation has only a single device, but it is over 150 feet (45 meters)
from the host PC.

[Link].1 RS-485 CABLE SPECIFICATION

V-Station 4G devices provide a 2-wire, half-duplex RS-485 interface. The main cable run
should be low capacitance, twisted-pair cable, with approximately 120 -ohm characteristic
impedance. Category-5 rated communications cable is used in RS-485 networks and its
characteristics are defined below. This is the recommended cabling for RS-485
communications. The cable connection includes a differential line (+ and -) and a GND
connection.

Table 2-2 Category 5 Cable Characteristics

Specification Recommendation
Capacitance (conductor to conductor) <20 pF/ft.
Characteristic Impedance 100 - 120 ohms
Nominal DC resistance <100 ohms/1000 ft.

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Specification Recommendation
Wire gauge 24 AWG stranded
Conductors/Shielding >2 pair (shielding is recommended)

[Link].2 RS-485 CABLE LENGTHS

As outlined in the RS-485 specification, the total length of the communication cable (adding
up all of the segments of the run) should not exceed 1200 meters (4000 feet). Although the
RS-485 specification calls for a maximum cable length of 1200 meters and provides a
maximum baud rate well above that of the 4G device, a more conservative system should be
configured to no more than 1000 meters and run at a baud rate of 9600 bits per second. After
the network is configured and is running in a stable manner, the baud rate can be increased if
faster network communications are desired.
Drops (down-leads, stubs, T-connections, etc.) to equipment are not recommended, but if
required, should not exceed one foot) and should use the same cable recommended above.
On a long stub, a signal that travels down the wire reflects to the main line after hitting the
input impedance of the device at the end. This impedance is high compared with that of the
cable and the net
effect is degradation of signal quality on the bus.

[Link].3 RS-485 NETWORK TOPOLOGY

Communication cables for RS-485 should be laid out in a daisy chain configuration (See
Figure 2-3 below). Long stubs or drop downs and the star configuration should be avoided
because they create discontinuities and degrade signal quality. The star configuration usually
does not provide a clean signaling environment even if the cable runs are all of equal length.
The star configuration also presents a termination problem, because terminating every
endpoint overloads the driver. Terminating only two endpoints solves the loading problem,
but creates transmission line problems at the unterminated ends. A true daisy chain
configuration avoids these problems.

NOTICE
The device on the end of the network should be
terminated with a 120 ohm resistor.

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Figure 2-3 Network Topologies Star and Daisy Chain Configurations

NOTICE

A Daisy configuration is recommended over a Star configuration.

[Link] ETHERNET
If your system is to be configured for use over Ethernet, the wiring will be slightly different.
Communication cables for Ethernet logically form a straight line bus but the more devices on
that bus, the less efficient the network becomes due to increased collisions, and the weaker
the signal will get over distance. Repeaters can be used to boost the signal strength;
however, a better solution is to place switches at intermediate positions along the bus. The
most common Ethernet topology in use today is the star configuration with a hub or switch in
the center.

[Link] WIRELESSNETWORK DESIGN CONSIDERATIONS

A wireless network of V-Station 4G offers several advantages over wired networks, such as
convenience, speed of installation, and less wiring. If you
are planning to design a wireless network, consider these points:
Wireless signal interference Metal masses such as HVAC ducts, fire doors, vents, stairs, etc.
disrupt wireless signals. Building and stairwell structures, as well as internal building walls,
also impede wireless signals. Some electrical equipment, such as microwaves, large-screen
TVs, cordless telephones are also known to affect wireless signals. Consider the proximity of
devices to these objects.
Distance from access points How far a device is from the closest access point plays a major
factor in determining the stability and strength of the wireless signal.
Multiple Access Points "Repeaters" or multiple access points can solve signal strength
problems that may be caused by either distance or loss due to interference.

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2.1.7 CHOOSE POWER SOURCE

V-Station 4G and V-Flex 4G devices can be powered by several methods:
 1 2V DC regulated adapter/bullet jack (4G Indoor only)

 Power Over Internet (POE) through an inline PoE 802.3af power injector

 Power Over Internet (PoEPlus 802.2at) through an inline PoE36U-1AT-R

power injector (4G Extreme with heater only)

 2-pin mini connector with dedicated power source (4G Indoor only)

 3-wire cable (4G Extreme).

Power sources should be:

 Isolated from other equipment

 Filtered

 Protected by an Uninterruptible Power Supply (UPS) or battery backup

 Protected by a voltage suppression device if transient electrical surges are

an issue in the location.

When planning a system, know the power requirement of each device. If multiple devices are
to share a common power supply, exercise care to avoid excessive voltage loss on the wires.
Voltage loss can lead to communication problems when devices are talking and/or listening
on different ground references.
Voltage loss is directly proportional to wire resistance and the current the wire carries. Always
place the device as close as possible to the power supply and always select a wire size
appropriate for the load. V-Station 4G devices run on DC power between 12.5 and 24 VDC.
Power requirements for all V-Station 4G and V-Flex 4G models are listed below.

Table 2-3 V-Station 4G and V-Flex 4G Power Requirements

Power Requirement: 12 watts

Input Voltage Range: 12-24.0 VDC
Peak Current (12 VDC) 1A
Peak Current (24 VDC) 500 mA

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When choosing the Power Supply for a 4G Extreme device you will need to take into account
the temperature of the environment where it will function:
- From 5ºC to 40ºC the power will be no grater than 1A@12V

Table 2-4 V-Station 4G Extreme Power Requirements (5ºC to 40ºC)

Power Requirement: 12 watts

Input Voltage Range: 12-24.0 VDC
Peak Current (12 VDC) 1A
Peak Current (24 VDC) 500 mA

- From -25ºC to 5ºC the inside heater will be automatically turned ON and OFF by the
system in order to maintain a safe working temperature. The power requirements will
be:

Table 2-5 V-Station 4G Extreme Power Requirements (-25ºC to 5ºC)

Power Requirement: 36 watts

Input Voltage Range: 12-24.0 VDC
Peak Current (12 VDC) 3A
Peak Current (24 VDC) 1.5 A

WARNING
COLD START: At temperatures bellow 0ºC when a 4G Device will
be powered ON, first the heater will start working to bring the
temperature inside the device above 0ºC and ONLY after this the
whole system will be powered ON.
Please be patient and wait for the system to start up as there is no
indication when the heater is working.

- From 40ºC to 70ºC a Cooler Module (OPTIONAL ACCESSORY) will need to be

attached to the 4G Extreme device. The cooler will be automatically turned ON and
OFF by the system in order to maintain a safe working temperature inside the device.
The Cooler Module NEEDS TO BE POWERED FROM A DIFFERENT POWER
SUPPLY. The power requirements will be:

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Table 2-6 V-Station 4G Extreme Power Requirements (40ºC to 70ºC)

Power Requirement 12 watts

Input Voltage Range 12-24.0 VDC @ 3 Amps
Peak Current (12 VDC) 1A
Peak Current (24 VDC) 500 mA

Table 2-7 Cooler Module Power Requirements

Power Requirement 120 watts

Input Voltage Range 12-24.0 VDC @ 10 Amps
Peak Current (12 VDC) 10 A
Peak Current (24 VDC) 8A

WARNING
At temperatures above 70ºC inside the unit, the system will
automatically stop working to protect itself.
If the unit is equipped with the OPTIONAL COOLER and the system
powered OFF itself because of high temperatures the cooler will
continue to work and try to bring down the temperature inside the
device.

Most power supplies on the market today provide good input and output isolation. However,
power supplies which do not provide isolation (or have high leakage capacitance), coupled
with accidental AC power line interchanges, present serious ground fault problems for
installers. With a ground fault, the signal reference between subsystems may be 115 VAC
apart. If these subsystems are interconnected, the large potential difference can cause
equipment damage or personal injury. L-1 Identity Solutions recommends using a dedicated
regulated DC power supply.
All factory-supplied power supply assemblies are either switching or regulated linear supplies
and are isolated for safety and to minimize ground loop problems.

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 Install Software

CHAPTER 3 - INSTALL SOFTWARE

CHAPTER OVERVIEW
This chapter shows how to install, repair, modify, upgrade, and uninstall the SecureAdmin
Server and Client software packages.

3.1 INSTALL SOFTWARE

To install the SecureAdmin software, the user must have Administrator rights. Any software
required to install SecureAdmin is detected and installed automatically during the setup
process.

3.1.1 SECUREADMIN SERVER

To install the SecureAdmin Server software, follow these steps:
1. Insert the CD into the optical drive. If Autoplay is enabled, the installation process will start
automatically. A menu is displayed. If Autoplay is not enabled, start the installation
process manually by doubleclicking the [Link] file located in the "Bioscryptsetup"
folder on the root of the CD.

Figure 3-1 Install Menu

2. Click Server Installation. The InstallShield Wizard starts and the target system is
examined for prerequisite software. Any necessary software is listed.

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 Install Software

Figure 3-2 Prerequisites

3. Click Install . Microsoft .NET Framework 3.5 SP1 is installed. Restart the computer when
asked. The installation process continues automatically after the computer is restarted.
Repeat the same process for Windows Installer 4.5.

Figure 3-3 Restart Message

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Figure 3-4 SecureAdmin Server Installation Wizard

4. The Secure Admin Server Installation Wizard is displayed. Click Next to continue the
setup process.

Figure 3-5 SecureAdmin Server License Agreement

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5. The L-1 Identity Solutions License Agreement is displayed. Select the appropriate radio
button to agree with the terms and then click the Next button (You must accept the terms
of the licence agreement to continue the installation process).

Figure 3-6 SecureAdmin Server Choose Destination Location

6. The Choose Destination Location screen is displayed. Accept the default installation
folder and click the Next button or click Browse to choose your own installation path. After
you specify a destination folder, the Database Selection screen is displayed.

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Figure 3-7 Database Selection

7. Using the radio buttons, select the type of database application you intend to work with, or
select an existing database. Click the Next button.
If you selected the SQL Server 2008 Express Edition option, it will be installed locally if it is
not already installed.
 Select SQL Server 2008 Express Edition option to install SQL Server 2008
on the local machine and Click Next.

 Select Windows authentication or Database server authentication option

and enter a valid login ID and password values.

 Enter the name of the database catalog or click Browse to select an

existing database catalog.

 Click Next to continue.

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 Install Software

Figure 3-8 Connecting to SQL Server option

If you selected Connect to Existing SQL Server option,

 Select Connect to Existing SQL Server option and Click on Next.

 You can select existing database instance of SQL Server 2005 or SQL
Server 2008 as required from the drop-down of Database server that you
are installing to.

 Select the Database server authentication option and enter valid Login ID
and password values.

 Accept the default database catalog or click Browse to select a different

database catalog.

 Click Next to continue

If you selected the Oracle 1 0G Express Edition option, it will be installed locally if it is not
already installed.

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 Install Software

If you selected Connect to Existing Oracle Server option,

 Select Connect to Existing Oracle Server option and Click Next.

 Select the Service name, existing Oracle Server IP Address and Existing
Oracle Server Service name.

 Accept the default database catalog or click Browse to select a different

database catalog.

 Click Next to continue.

 Select database server and enter valid Login Id and password. Accept the
default database catalog or click Browse to select a different database
catalog.

 Click Next to continue.

Figure 3-9 Database Server Configuration

[Link] REPAIRING AN INSTALLATION OF SECUREADMIN SERVER

To repair an installation:
8. Login as Administrator and go to the Install.

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 Install Software

9. Double-click the [Link] installer file to start the installer.

[Link] the L1 Identity Solutions screen, select the Server Installation option.
[Link] the SecureAdmin Welcome screen, select the Repair option. Click Next to continue.
[Link] the Maintenance Complete screen, click the Finish button to complete the repair
installation process.

[Link] UNINSTALLING SECUREADMIN SERVER

Uninstall SecureAdmin Server by using either the Add/Remove Program function in
Windows or by using the Remove option from the installation file as outlined below.
You can also uninstall SecureAdmin Server by using the Remove option within the
installation file. Follow the instructions above for repairing an Installation. Select the Remove
option instead of the Repair option, then follow the prompts.

[Link] UPGRADING AN INSTALLATION OF SECUREADMIN SERVER

Installer of SecureAdmin supports upgrading SecureAdmin server from existing (currently
installed) version to a newer one.
1. When you run the setup of SecureAdmin server, it checks to see if previous version of
SecureAdmin server is already installed on the machine. If yes, it prompts to upgrade
SecureAdmin server. Click Yes to continue with upgrade install.

Figure 3-10 Upgrade Confirmation

2. If you have installed previous version of SecureAdmin server with SQL Server 2005,
installer prompts to upgrade from SQL Server 2005 to SQL Server 2008. Click Yes if you
intend to migrate to SQL Server 2008.
Clicking Yes will install SQL Server 2008 locally if it is not installed. It will upgrade existing
SQL Server 2005 database catalog and migrate it to SQL Server 2008.
Clicking No will upgrade existing SQL Server 2005 database catalog.

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 Install Software

Figure 3-11 Upgrade from MS-SQL Server 2005 Express Edition Confirmation

3. Click Finish. This completes the SecureAdmin server installation and exits the installer

Figure 3-12 SecureAdmin Server Installation Complete

3.1.2 SECUREADMIN CLIENT

To install the SecureAdmin client software, follow these steps:
4. Insert the CD into the optical drive. If Autoplay is enabled, the installation process will start
automatically. A menu is displayed. If Autoplay is not enabled, start the installation
process manually by doubleclicking the [Link] file located in the SecureAdmin folder
on the CD.

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 Install Software

Figure 3-13 Menu

5. Click Client Installation. The InstallShield Wizard is started and the target system is
examined. The Welcome screen is displayed.

Figure 3-14 InstallShield Wizard

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Figure 3-15 Welcome Screen

6. Click the Next button to continue. The License Agreement screen is displayed.

Figure 3-16 SecureAdmin Client License Agreement

7. The L-1 Identity Solutions License Agreement is displayed. Select the appropriate radio
button to agree with the terms and then click the Next button. The Choose Destination
Location screen is displayed.

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 Install Software

Figure 3-17 SecureAdmin Client Choose Destination Location

8. Accept the default installation folder and click the Next button or click Browse to choose
your own installation path. After you specify a destination folder, the Fingerprint
Selection Feedback selection screen is displayed.

Figure 3-18 Fingerprint Placement Feedback Option Selection

9. Select the appropriate radio button to either display or to not display fingerprint data. If
Display Fingerprint Image is selected, a fingerprint will be displayed while enrolling
templates. If the Display Fingerprint Placement Feedback option is selected, then
SecureAdmin displays crosshair placement feedback instead of fingerprint images while
enrolling templates.

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 Install Software

[Link] the Next button. The InstallShield Wizard completes the installation and displays a
Finished screen.
[Link] either or both of the optional Check Create Desktop Icon and Launch Secure
Admin Client check boxes.

Figure 3-19 InstallShield Wizard Finished

[Link] the Finish button.

[Link] MODIFYING AN INSTALLATION OF SECUREADMIN CLIENT

To modify an installation:
1. Login as Administrator and go to the Secure Admin installer.
2. Double-click the [Link] installer file to start the installer.
3. On the L1 Identity Solutions screen, select the Client Installation option.
4. On the Secure Admin Welcome screen, select the Modify option. Click Next to continue.
5. Select the appropriate Fingerprint Placement Feedback option. If Display Fingerprint
Image is selected, fingerprints will be displayed while enrolling templates. If Display
Fingerprint Placement Feedback is selected, SecureAdmin displays crosshair feedback
instead of fingerprint images while enrolling templates.
6. Click Next to continue.
7. On the Maintenance Complete screen, click the Finish button to complete the modified
installation.

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 Install Software

[Link] REPAIRING AN INSTALLATION OF SECUREADMIN CLIENT

To repair an installation:
8. Login as Administrator and go to the Secure Admin installer.
9. Double-click the [Link] installer file to start the installer.
[Link] the L1 Identity Solutions screen, select the Client Installation option.
[Link] the SecureAdmin Welcome screen, select the Repair option. Click Next to continue.
[Link] the Maintenance Complete screen, click the Finish button to complete the repair
installation process.

[Link] UNINSTALLING SECUREADMIN CLIENT

Uninstall SecureAdmin Client by using either the Add/Remove Program function in
Windows or by using the Remove option from the installation file.
To uninstall SecureAdmin client by using the Remove option within the installation file, follow
the instructions for repairing an installation. Select the Remove option instead of the Repair
option, then follow the prompts.

[Link] UPGRADING AN INSTALLATION OF SECUREADMIN CLIENT

To upgrade a previous version of SecureAdmin Client, first uninstall the older version using
Windows Add/Remove Programs or the SecureAdmin installer, then re-install the new
version of SecureAdmin Client.

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 Install Hardware

CHAPTER 4 - INSTALL HARDWARE

CHAPTER OVERVIEW
This chapter explains how to install a V-Station 4G or V-Flex 4G device, how to mount a wall
plate, how to attach a device to a wall plate, and how to make the required electrical
connections to the device.

4.1 INSTALL HARDWARE

4.1.1 WALL-MOUNTING SCHEMES
The V-Station 4G and V-Flex 4G devices are mounted, by use of a mounting plate, either
directly to a wall or to an electrical box recessed in the wall. The V-Station 4G device can be
flush mounted only. The V-Flex 4G device can be either flush or recess-mounted on a wall.
The V-Station 4G Extreme devices are mounted directly to a wall, by use of a stainless steel
mounting plate or flush mounted, using the same stainless steel mounting plate and a special
designed skirt.

4.1.2 INSTALLING A MOUNTING PLATE

The procedure for mounting a wall plate directly to a wall is as follows:
[Link] Indoor Devices
1. Hold the mounting plate onto the wall in the desired location, trace the square hole that
will be cut out, and mark the mounting screw locations. Note that for the V-Flex 4G, the
large square hole is at the bottom and for the V-Station 4G the hole is to the right.
2. Cut out the square hole with a jigsaw or drywall saw. If the V-Flex 4G device is to be
recess-mounted, cut out a hole in the drywall to accommodate the rear extension on the
device housing.
3. Drill holes for the nylon wall anchors and install them.
4. Fish wires through the wall to the square hole.
5. Align the hole in the wall plate with the hole in the wall.
6. Fasten the mounting plate to the nylon wall anchors in the wall with the provided screws.
If the V-Flex 4G device is to be recess-mounted on an electrical box, a double gang box is
required to accept the rear extension of the housing.
If mounting the V-Station 4G device to an electrical box, attach the mounting plate to a single

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gang box and use wall anchors on the remaining four holes for additional security.
To install the mounting plate on to an electrical box, screw the mounting plate to the box with
the provided 6-32 screws.

CAUTION
When installing a recess-mounted V-Flex 4G device, be careful not
to damage the tamper switch, as careless handling can shear it off.

Figure 4-1 V-Flex 4G Flush-mount Mounting Plate

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Figure 4-2 V-Flex 4G Recessed-mount Mounting Plate

Figure 4-3 V-Station 4G Mounting Plate

NOTICE

The V-Station 4G device can only be flush mounted.

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[Link] Outdoor Devices

1. Hold the mounting plate onto the wall in the desired location, trace the rectangular hole
that will be cut out, mark the mounting screw locations and the location of the tamper
magnet on the mounting plate (Figure 4-4, 4-5, 4-6 and 4-7).
2. Cut out the rectangular hole in the wall. Drill a 15mm hole in the wall in the place where
the tamper magnet will be installed on the mounting plate (Figure 4-4, 4-5, 4-6, and 4-7).
3. Drill holes for the nylon wall anchors and install them.
4. Fish wires through the wall to the rectangular hole.
5. Before fastening the mounting plate to the nylon anchors attach to it the tamper magnet
provided in the installation kit. When installing a 4G Extreme device with a skirt (Figure 1-
13, Figure 1-14) use the extension to attach the magnet to the mounting plate (Figure 4-4)
otherwise attach only the magnet to the mounting plate (Figure 4-5).

Figure 4-4 Magnet attached to Mounting Plate with Extension

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Figure 4-5 Magnet attached to Mounting Plate without Extension

6. Align the hole in the wall plate with the hole in the wall.
7. Fasten the mounting plate to the nylon wall anchors in the wall with the provided screws.

Figure 4-6 V-Station 4G Extreme Mounting Plate

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Figure 4-7 4G Extreme PIV/TWIC Mounting Plate

4.1.3 INSTALLATION HARDWARE

[Link] 4G V-Station and V-Flex Indoor devices
Quantity
 1 Wall mounting plate/mullion mounting plate

 6 #6-32 3/4" Philips pan-head screw

 6 #6 1" Philips pan-head self-tapping screws

 6 #4-8 1" nylon wall anchors

The hardware shown above is provided to mount the mounting plate to the wall and the V-
Station 4G or V-Flex 4G device to the mounting plate.

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[Link] 4G Extreme Devices

 1 Stainless Steel, Wall Mount Plate

 8 wall mount anchor, conical, for #8 screws

 6 6-32 Security Screw 1/8" pin-in-hex 3/8" length

 8 #8x1" thread forming screw, pan head, Philips

 8 wall mount anchor, conical, for #8 screws

The hardware shown above is provided to mount the mounting plate to the wall and the V-
Station 4G or V-Flex 4G device to the mounting plate.

4.1.4 ATTACH DEVICE TO MOUNTING PLATE

[Link] 4G V-STATION AND V-FLEX INDOOR DEVICES
Once all the electrical connections have been made to the device, it can be attached to the
mounting plate as follows:
For the V-Flex 4G, insert the four hooked protrusions on the rear of the device into the
corresponding slots on the mounting plate. Hold the device against the plate and gently press
it in a downward direction to engage the hooks. Insert the star-shaped screw at the bottom
center of the mounting plate and tighten with the wrench provided. Do not over-tighten.
For the V-Station 4G, hold the device with the top slightly tilted toward you, at about a 30-
degree angle to the wall. Hold the bottom of the device against the mounting plate and lower
it so that the two hooks on the bottom of the mounting plate engage the corresponding slots
on the device. When the hooks are properly engaged, the top of the device can be pivoted up
against the mounting plate. It will drop down slightly, locking itself in the closed position, and
should be secured in this position with the star-shaped screws in the holes at the right and
left ends on the bottom of the device. Do not over-tighten.
With the securing screws removed, the V-Station 4G device can be pivoted down 90 degrees
from the wall, to allow access for making connections, etc. The device can be removed from
the mounting plate by tilting it at an angle approximately 30 degrees to the wall and gently
lifting it up off the hooks on the mounting plate.

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Figure 4-8 Device Open for Installation or Service

[Link] 4G EXTREME DEVICES

Once all the electrical connections have been made to the device, it can be attached to the
mounting plate as follows:
The 4G Extreme device (and his optional skirt) has four hooked protrusions on the rear of
the device (two on each side). Insert the four hooked protrusions into the corresponding slots
on the mounting plate. Hold the device against the plate and gently press it in a downward
direction to engage the hooks. Use the 6 star-shaped screws and the wrench provided to
secure the unit to the mounting plate. Do not over-tighten.

4.1.5 CONNECT DEVICE TO POWER SOURCE

The V-Station 4G and V-Flex 4G, and 4G Extreme devices can be powered either by 12V DC
power sources or through a Power Over Ethernet (PoE) injector.
The two options for providing 12V power to V-Station 4G and V-Flex 4G devices are by using
an external wall plug-in adapter (Figure 4-7), or through external wiring and a mini plug
(Figure 4-8).
12V power can be provided to 4G Extreme devices only through the 3-Wire back cable
(Figure 4-9).

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Figure 4-9 Connections for an External Wall Adapter (4G Indoor)

Figure 4-10 Connections for an External Power Source (4G Indoor)

Figure 4-11 Connections for an External Power Source (4G Extreme)

The V-Station 4G, V-Flex 4G, devices both support Power over Ethernet (PoE), using their
RJ-45 Ethernet interface. When these devices are to be powered over Ethernet, an IEEE
802.3af compliant Active Midspan Injector must be used. Such an injector is not supplied with
L-1 Identity Solutions products. An example of a suitable PoE injector is Model No. AT-61 01
G from Allied Telesis Inc. ([Link]
4G EXTREME support Power over Ethernet (PoEPLUS), using their RJ-45 Ethernet
interface. When these devices are to be powered over Ethernet, an IEEE 802.3at compliant
Active Midspan Injector must be used. Such an injector is not supplied with L-1 Identity

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Solutions products. An example of a suitable PoE injector is Model No. POE36U-1AT-R from
PHIHONG.
Any such device should carry at least one of the certifications shown below and should be
FCC listed.

Figure 4-12 Certification Marks

Figure 4-13 Power Over Ethernet Connection

Specifications for suitable PoE Injectors for 4G Indoor devices are as follows:
 Input voltage: 90-264 VAC, 60 Hz

 Input current: 0.4A @ 100 VAC

 Output voltage: -48 VDC

 Output current: 0.32A

 Power: 15.36 W

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Specifications for suitable PoEPLUSS Injectors for 4G Extreme devices are as follows:
 Input voltage: 90-264 VAC, 60 Hz

 Input current: 1A @ 100 VAC

 Output voltage: 56 VDC

 Output current: 0.6 A

 Power: 30 W

For Power over Ethernet, RJ-45 pin numbers 4, 5 are considered VB1 (+) positive DC supply,
and pin numbers 7, 8 are VB2(-) DC return.
Detailed RJ-45 pin assignments for PoE are given in Table PoE Pin Assignments, and the
physical location of the pins in the RJ-45 connector.

Figure 4-14 RJ45 Pin Location

4.1.6 CONNECT DEVICE TO NETWORK

The V-Station 4G and V-Flex 4G devices support both RS-232/RS-485 and Ethernet 1
0baseT and 1 00baseTX network protocols.

[Link] ETHERNET NETWORK CONNECTIONS

Ethernet connections to the device are made through a standard RJ-45 connector on the
back of the device.

[Link] RS-232/RS-485 NETWORK CONNECTIONS

To connect a device to an RS-232 or RS-485 network, connect the appropriate wires to the
provided pigtail in accordance with the pin-out diagram.

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Table 4-1 4G Indoor Devices - Pin-out Diagram

Connector Pin No. Wire Color Connector Pin No. Wire Color
Pin1 (RS485A) Blue Pin2 (RS232_RX) Violet/White
Pin3 (RS485B) Blue/Black Pin4 (RS232_TX) Violet
Pin5 (SGND) Black/Red Pin6 (SGND) Black/Red
Pin7
Grey/Black Pin8 (WIEGAND_DIN0) Green/White
(WIEGAND_LED_IN0)
Pin9 (Not Connected) Pin10 (WIEGAND_DIN1) White/Black
Pin11 Pin12
Brown/Green Green
(WIEGAND_LED_OUT0) (WIEGAND_DOUT0)
Pin13 Pin14
Brown/Black White
(WIEGAND_LED_OUT1) (WIEGAND_DOUT1)
Pin15 (TTLOUT_0H) White/Brown Pin16 (WGND) Black/White
Pin17 (TTLOUT_0L) White/Red Pin18 (TTLIN0) Yellow/Blue
Pin19 (TTLOUT_1H) Brown/White Pin20 (TTLIN1) Blue/Brown
Pin21 (TTLOUT_1L) Yellow/Black Pin22 (TTLIN2) Brown/Violet
Pin23 (TTLOUT_2H) Grey/Orange Pin24 (TTLGND) Green/Brown
Pin25 (TTLOUT_2L) White/Green Pin26 (RELAY_NC) Orange
Pin27 (RELAY_NO) Yellow Pin28 (RELAY_COM) Grey

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Figure 4-15 4G Extreme - User Communication and Control Cable

Tyco Electronics, 794941-1, 8P

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Table 4-2 4G Extreme - User Communication and Control Cable - Pin-out Diagram

Connector Signal Wire Color

Pin1 RS485A Blue
Pin2 RS232_RX Violet/White
Pin3 RS485B Blue/Black
Pin4 RS232_TX Violet
Pin5 SGND Black/Red
Pin6 RELAY_NC Orange
Pin7 RELAY_NO Yellow
Pin8 RELAY_COM Gray
Note: Wire color code used the same with 4G IO signal wires.

Figure 4-16 4G Extreme - User Wiegand Cable

Tyco Electronics, 794821-1, 8P

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Table 4-3 4G Extreme - User Wiegand Cable - Pin-out Diagram

Connector Signal Wire Color

Pin1 WIEGAND_LED_IN0 Red/White
Pin2 WIEGAND_DIN0 Green/White
Pin3 WIEGAND_DIN1 White/Black
Pin4 WIEGAND_LED_OUT0 Green/Red
Pin5 WIEGAND_DOUT0 Green
Pin6 WIEGAND_LED_OUT1 Green/Black
Pin7 WIEGAND_DOUT1 White
Pin8 WGND Black/White
Note: Wire color code used the same with 4G IO signal wires.

Figure 4-17 4G Extreme - User TTL Cable

Tyco Electronics, 794781-1, 10P

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Table 4-4 4G Extreme - User TTL Cable - Pin-out Diagram

Connector Signal Wire Color

Pin1 TTLOUT_0H White/Brown
Pin2 TTLOUT_0L White/Red
Pin3 TTLIN0 Blue/Yellow
Pin4 TTLOUT_1H White/Orange
Pin5 TTLIN1 Blue/Violet
Pin6 TTLOUT_1L White/Yellow
Pin7 TTLIN2 Blue/Red
Pin8 TTLOUT_2H White/Blue
Pin9 TTLGND Green/Yellow
Pin10 TTLOUT_2L White/Violet
Note: Wire color code used the same with 4G IO signal wires.

When connecting the device to the network, the following procedures must be followed:
 Use Category 5 cabling with a characteristic impedance of 120 ohms for RS-
485 networks. Category 5 cables with a characteristic impedance of 100
ohms can also be used, but with lower performance.

 Cable manufacturers provide cables with multiple twisted pairs designed for
this type of communication (characteristic impedance is 120 ohm).

 Unused pairs within the cable must be terminated with characteristic

impedance (100 or 120 ohm) on both ends.

 AWG 24 should be considered as the minimum gauge.

 Choose one twisted pair of conductors to use for RS-485 differential

connections, other conductors should be used for Signal Ground (RS-485
GND on Weidmuller connection).

 The RS-232 to RS-485 converter must support Sense Data to be able to

switch from Send to Receive mode.

 Check each device's cabling for ground faults before connecting to an RS-
485 network.

 Each device should have pin 3 of the mini-connector connected to earth

ground.

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After all devices are configured and connected to the RS-485 network, the baud rate can be
increased to the highest supported rate (some experimentation might be required).

[Link] WIRELESS NETWORK CONNECTIONS

After the physical installation, the device can be configured for wireless network connection.
The wireless network can be set up either through SecureAdmin (see Chapter 7 in the
Operator's Manual) or through the front panel of the V-Station 4G device.
To set up wireless operation through the front panel of a V-Station 4G device, perform the
following steps:
1. Power up the device.
2. Ensure that the wireless network is functioning.
3. Use one of these supported modes:
 WEP Open

 WPA Personal

 WPA2 Personal.

NOTICE

L-1 Identity Solutions does not recommend using the "No

encryption" mode.

Enter the Admin menu on the device by pressing the Left arrow and Enter keys
simultaneously.
4. Key in the Admin password (default is "0000") and press OK.
5. Select the Communications icon and press OK
6. Select "Network Interface" and press OK.
7. Select "WLAN" Configuration and press OK.
8. Select Managed/Adhoc mode from WLAN Network type.
9. Select the intended wireless networks.
10. Enable WLAN mode from WLAN parameters.
11. Choose Encryption mode and encryption .
12. Enter the key.

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13. Select "DHCP" or "Static" and press OK. If you selected "DHCP", the device reboots.
Afterwards, it will have a dynamic IP address. If you selected "Static IP", specify an IP, a
Net Mask, a Gateway, and then press OK.
SecureAdmin can scan for and auto-detect wireless devices. If you want to use SecureAdmin
to scan for wireless devices, ensure that the "multicasting" option is enabled in your router.

NOTICE
The maximum recommended distance from an access point is 25
feet.

4.1.7 SINGLE-DOOR CONTROLLER INSTALLATION

The V-Station 4G and V-Flex 4G devices incorporate an internal relay that enables them to
operate a deadbolt/door strike directly.

WARNING
The internal relay is limited to a maximum current of 170 mA. If the
deadbolt/ doorstrike to be controlled draws more than 170 mA,
damage to the device may occur. If the deadbolt/door strike load
exceeds 170 mA, an external relay must be used, as described
below. Do not use the same power supply to power a V-Series 4G
device and a door strike.

Assuming the current drawn by the deadbolt/door strike is less than 170 mA, the connections
between the V-Station 4G or V-Flex 4G device, deadbolt/door strike, and power supply for
the deadbolt/door strike should be made. Note that a snubber diode (1 N4007 or equivalent)
must be connected across the deadbolt/door strike to protect the DC power supply from
inductive kickback.

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CAUTION
The snubber diode and DC power supply for the deadbolt/door strike
are not supplied with the V-Station 4G and V-Flex 4G devices. The
power supply should be specified in accordance with the voltage and
current requirements of the deadbolt/door strike, but it must be
ensured that the current to operate the dead bolt/door strike does
not exceed 170 mA.

If the current required to operate the deadbolt/door strike exceeds 170 mA, an external relay
must be used in conjunction with the V-Station 4G or V-Flex 4G device. The external relay
must be specified so that its contacts are rated to carry the current required by the
deadbolt/door strike, and that the current required to operate its energizing coil is within the
170 mA capacity of the V-Station 4G or V-Flex 4G device's internal relay.

Figure 4-18 Connections for Internal Relay Operation

The power supply for the external relay must be chosen to match the operating voltage and
current of the external relay coil, but its voltage must not exceed the V-Station 4G or V-Flex
4G device's internal relay maximum voltage rating of 250 volts.
The external relay should be connected. Note that snubber diodes (1 N2007 or equivalent)
should be connected across the external relay coil and the deadbolt/door strike.

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Figure 4-19 Connections for External Relay Operation

4.1.8 AUX PORT

The Aux port is a USB 2.0 auto-negotiate connector located on the bottom of the device. To
access the Aux port, the Aux port door must first be removed. Use the provided pin-in-hex
security key to remove the #6-32 security screw retaining the plastic Aux port door. Gently
remove the plastic Aux port door to reveal the USB connector.
To attach a USB memory key or other "gadget" serial device by way of the Aux port, use the
USB Type A female to USB Micro A/B male adapter cable provided in the installation kit.
The Aux port is used to transfer files to and from the device. Audio, images, firmware, logs,
and configuration files can be transferred quickly and easily to a device without the need for a
computer.

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CAUTION

Current rating of the Aux port is not to exceed 100 mA Maximum.

Figure 4-20 Location of Aux Port (V-Station 4G)

Figure 4-21 Location of Aux Port (4G Extreme)

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Figure 4-22 USB Memory Key

4.1.9 INSTALL FERRITE CORE

In order for the V-Station 4G and V-Flex 4G devices to comply with FCC Class B & CISPR 22
Class B regulations, the installer and/or end user is required to use the supplied Ferrite
Material on the Ethernet, DC, and all I/O cables exiting the rear of the device. This ferrite
material is located within the installation kit that is supplied with each product.
Ethernet Ferrite P/N: STEWARD 28A2432-0A2 DC & I/O Lines P/N: STEWARD 28A4155-
0A2
Install the ferrite cores as close to the device as possible.

Figure 4-23 Installation of Ferrite Cores – Indoor Device

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 Install Hardware

Figure 4-24 Installation of Ferrite Cores – Outdoor Device

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 System Start-Up Procedures

CHAPTER 5 - SYSTEM START-UP

PROCEDURES
CHAPTER OVERVIEW
This chapter explains the various start-up procedures and checks that should be performed
before applying power to a device.
Chapter Index

5.1 SYSTEM START-UP PROCEDURES

To avoid the need for difficult troubleshooting, system start-up must follow this step-by-step
procedure. Never wire up a system and apply power to it all at once.
SYSTEM START-UP OVERVIEW
L-1 Identity Solutions recommends always following these system start-up steps:
1. Do not apply power to any device.
2. Check all wiring and device configurations.
3. Disconnect all devices from the communication line.
4. Check the supply voltage for correct voltage.
5. Power up the PC running SecureAdmin.
6. Power up the RS-232 to RS-485 converter (if installed).
7. Configure SecureAdmin.
8. Perform a ground fault check for the converter (if installed).
9. Connect the PC and converter (if installed) to the communication line.
[Link] that the device powers up correctly, but do not connect it to the communication line.
The power LED should be illuminated. Check the power lines with a voltmeter.
[Link] a ground fault check for the device (if using RS-485, see below).
[Link] the device to the communication line.
[Link] that the device communicates with SecureAdmin.
[Link] there are more device, repeat Steps 10 through 13 for each device.

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5.1.1 DEVICE CONFIGURATION CHECK

Devices must be configured correctly before they can communicate. Common problems
include incorrect Host Port Protocol settings, mismatched Baud rates, and incorrect device
Net-work IDs. Each device sharing a communication line must have a unique device Network
ID.

5.1.2 RS-232 TO RS-485 CONVERTER GROUND FAULT CHECK

Before a device can be connected to an RS-485 subsystem, it must be checked for ground
faults. An uncorrected ground fault can damage all devices connected to the RS-485
communication line.
To check for a ground fault on the RS-232 to RS-485 converter:
1. Apply power to the RS-232 to RS-485 converter.
2. Connect the signal ground of the RS-485 line through a 10k ohm current-limiting resistor
to the signal ground of the RS-232 to RS-485 converter. There should be no more than 1
volt across the resistor.

5.1.3 DEVICE GROUND FAULT CHECK

To check for a ground fault on a new V-Station 4G or V-Flex 4G device:
1. Apply power to all devices already successfully connected to the RS-485 line.
2. Power up the new device but do not connect it to the RS-485 line.
3. Connect the signal ground of the RS-485 line through a 10k ohm current-limiting resistor
to the signal ground of the V-Station 4G device.
4. There should be no more than 1 volt across the resistor. If there is, find and clear the fault.
5. Repeat Steps 1 through 3 with each of the RS-485 signal lines (+ and -).
6. Connect the new device to the RS-485 line only if no ground fault is found.

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 Configure Device

CHAPTER 6 - CONFIGURE DEVICE

OVERVIEW
This chapter explains how to configure devices.

6.1 CONFIGURE DEVICE

V-Station 4G and V-Flex 4G devices must be configured before use. This includes setting
various communication parameters and calibrating the device's sensor

6.1.1 REGISTER DEVICE

After a device is physically installed, it must registered. This can be done several ways --
when a device is connected by means of a network (this is the recommended method), or
when the device is connected directly to the host computer upon which SecureAdmin is
running.

[Link] TO REGISTER A NETWORKED DEVICE

1. Launch SecureAdmin.
2. Double-click the Network tab. Three buttons are displayed.

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 Configure Device

Figure 6-1 Network Sidebar Tab

3. Click the Register via Server button. A Register via Server dialog box is displayed.

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 Configure Device

Figure 6-2 Register via Server Dialog Box

4. Select the Search Automatically check box (UDP protocol must be enabled on the
net-work.
5. Click the Scan button. SecureAdmin scans the network for connected devices and lists
the results. Devices with "plus" signs in their icon are available to add.
6. In the list, click the icon of the device you want to register. The server communication
parameter dialog box is displayed. A Register Device dialog box is displayed. Select the
communication parameter (if connecting via RS-232 or RS-485), enter the appropriate
Port, Baud Rate, Device ID, and select the communication protocol from the drop-down. If
connecting via enter the network IP address of the device (selectthe DHCP check box if
dynnamic IP addressing is used).

Figure 6-3 Register Device Dialog Box

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 Configure Device

7. Enter a Device Name.

8. Select a Group.
9. Click Register. A Device Summary is displayed.

Figure 6-4 Device Summary Dialog Box

[Link] OK.
[Link] Close. The device is registered.

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 Configure Device

[Link] TO REGISTER A DEVICE VIA A CLIENT

1. Launch SecureAdmin.
2. Double-click the Network tab. Three buttons are displayed.
3. Click the Register via client button. The Step 1 Find Device dialog box is displayed.

Figure 6-5 Step 1 Find Device Dialog Box

4. Select either Serial Port - this machine or Ethernet radio button.

5. Enter the appropriate connection details.
If you are connecting via USB/RS-232:
Enter the appropriate Port Number (to determine the correct port number, look in the
Win-dows Device Manager for a "Gadget Serial" entry under the "Ports (COM & LPT)"
heading), Baud Rate, and Device ID.
If you are connecting via RS-485:
Enter the appropriate Port Number (to determine the correct port number, look in the
Win-dows Device Manager for your RS-485 entry under the "Ports (COM & LPT)" heading),
Baud Rate, and Device ID.
If you are connecting via Ethernet:
Enter the network IP Address of the device you want to connect to.

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 Configure Device

NOTICE
The first time a V-Station 4G or V-Flex 4G device is connected to the
computer via the USB/RS-232 interface, the Windows Found New
Hardware Wizard might start. As all required device drivers are
installed when Secu-reAdmin is installed, simply follow the prompts,
accepting the default choices when possible, to install the device.

6. Click Next. The Step 2 Device Information dialog box is displayed.

Figure 6-6 Step 2 Device Information Dialog Box

7. Click Next. The Step 3 Server Communication Parameter dialog box is displayed.

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 Configure Device

Figure 6-7 Step 3 Server Communication Parameter Dialog Box

8. Select the radio button that corresponds how the server will connect to the device, either
by Serial Port or by Ethernet.
9. If connecting via RS-232 or RS-485, enter the appropriate Port, Baud Rate, and Device
ID and select the communication protocol from the dropdown. If connecting via Ethernet,
enter the network IP Address of the device (select the DHCP check box if dynamic IP
addressing is used).
[Link] Next. The Step 4 Register Device dialog box is displayed.

Figure 6-8 Step 4 Register Device Dialog Box

[Link] a Device Name.

[Link] the Group the device will belong to from the drop-down menu.
[Link] Register. The Device Summary dialog box is displayed.

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 Configure Device

Figure 6-9 Device Summary Dialog Box

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 Maintenance and Cleaning

CHAPTER 7 - MAINTENANCE AND CLEANING

CHAPTER OVERVIEW
This chapter explains how to replace and calibrate the fingerprint sensor module, and how to
clean the device sensor.

7.1 MAINTENANCE AND CLEANING

The V-Station 4G and V-Flex 4G devices require very little in the way of daily maintenance
except for occasional cleaning and disinfecting. The V-Station 4G and V-Flex 4G devices
feature field-replaceable sensors.

7.1.1 FIELD MAINTENANCE

V-Station 4G and V-Flex 4G fingerprint sensors can be replaced quickly and easily in the
field. The following sections explain in detail the steps required to replace a sensor.

[Link] DISARMING THE TAMPER PROTECTION

For 4G Indoor devices the Tamper Switch is a momentary push-button switch on the back of
the device within the I/O cable interface pocket.
For 4G Outdoor devices the Tamper Switch consists from a magnetic reed switch placed
inside the unit and a magnet placed on the mounting plate. (Figure 4-4, 4-5)
The tamper protection feature allows the device to sound an audio alert, flash LEDs, send a
pre-defined Wiegand string to the control panel, or disable biometrics if the tam-per switch is
triggered.

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Figure 7-1 Tamper Switch Location For V-Station 4G

With the wall mounting plate mounted and the device secured to the mounting plate, the
tamper switch is depressed, closing the electrical circuit. When the device is removed from
the wall by removing the security screws or in the event that the device is removed from the
wall by force, the tamper switch opens.
To access the tamper-protection setting on the V-Station 4G device using the keypad:
1. Enter the Admin menu on the device by pressing the Left arrow and Enter keys
simultaneously.
2. Key in the Admin password (default is "0000") and press OK.
3. Select the System icon and press OK.
4. Select Device Settings and press OK.
5. Select SDC/Tamper Settings and press OK.
6. Select Tamper Settings and press OK.
If the alarm has sounded, select Clear and Re-enable. The Tamper protection setting is set
to disabled by default.

[Link] REPLACING THE SENSOR

WARNING
The sensors can only be replaced with the same type as previously
used. L-1 Identity Solutions does not support changing the type of
sensor. Different types of sensors are not interchangeable, and the
device will fail to operate.

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 Maintenance and Cleaning

NOTICE
 Power to the device MUST BE DISCONNECTED prior to
servicing.
 If the device is secured to the wall please be sure to follow the
Disable instructions.
 Tamper settings prior to the removal of the device from the
wall.
 ESD protective handling procedures must be followed before
any service is applied to the device.

[Link].1 V-FLEX 4G

To replace the sensor module in a V-Flex 4G device, follow these steps:

7. Remove the security screw and slide the V-Flex 4G device up until the hooks are free
from the wall-mounting plate.
8. Remove two Philips screws.
9. Gently slide the sensor back plate, sensor mask, and sensor out of the V- Flex 4G device.
Be careful not to damage any internal wiring.
[Link] the sensor module wiring harness from the internal device connector. It might
be necessary to rock the connector back and forth to work it out. Do not pull with
excessive force as you might damage the mating connector.

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 Maintenance and Cleaning

Figure 7-2 Removal of Sensor Module from V-Flex 4G Device

[Link] the sensor module wiring harness from the sensor module. Do not damage
the wiring harness as it will be re-used with the new sensor module.
[Link] is the reverse of disassembly.

CAUTION
The parts are assembled at the factory and are not meant to be
removed by the end user. Removing any of these parts will void the
warranty.

Figure 7-3 Non-Removable Parts (V-Flex 4G)

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 Maintenance and Cleaning

[Link].2 V-STATION 4G

To replace the sensor module in a V-Station 4G device, follow these steps:

1. Remove the security screw.
2. Tilt the device at an angle approximately 90 degrees to the wall.
3. Remove the three Philips screws.

Figure 7-4 Removal of Sensor Module from V-Station 4G Device

4. Gently slide the sensor back plate, sensor mask, and sensor out of the V- Station 4G
device. Be careful not to damage any internal wiring.
5. Disconnect the sensor module wiring harness from the internal device connector. It might
be necessary to rock the connector back and forth to work it out. Do not pull with
excessive force as you might damage the mating connector.
6. Disconnect the sensor module wiring harness from the sensor module. Do not damage
the wiring harness as it will be re-used with the new sensor module.
7. Reassembly is the reverse of disassembly.

CAUTION
The parts shown are assembled at the factory and are not meant to
be removed by the end user. Removing any of these parts will void
the warranty.

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 Maintenance and Cleaning

Figure 7-5 Non-Removable Parts (V-Station 4G)

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 Maintenance and Cleaning

[Link] CALIBRATING THE SENSOR

After a device sensor is replaced, it must be calibrated before it can be used (Only available
for UPEK sensors).
To calibrate a device:
1. Select Sensor Calibration in the Tools drop-down menu. The Calibration Wizard
appears.

Figure 7-6 Calibration Wizard Step 1 of 2 Dialog Box

2. Select the device you want to calibrate in the Current Device menu.
3. Click Calibrate. Wait as the device sensor is calibrated.
4. Click Next. The Calibration Wizard Step 2 dialog box is displayed.

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 Maintenance and Cleaning

Figure 7-7 Calibration Wizard Step 2 of 2 Dialog Box

5. Click Capture.
6. Place a finger on the sensor, hold it, and remove it as directed by the on-screen prompts.
The capture results are displayed.

Figure 7-8 Calibration Wizard Capture Results Dialog Box

7. Click Close. The device sensor is now fully calibrated and ready to use.

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 Maintenance and Cleaning

7.1.2 CLEANING
Sensors become soiled with residue, oils, or other contaminants due to contact with fingers
and exposure to the elements. The sensor surface should be cleaned periodically for
performance, aesthetic, and hygienic reasons. Care must be taken when cleaning the sensor
to prevent dam-aging the sensor surface or surrounding components.
To clean the fingerprint sensor in a V-Station 4G or V-Flex 4G device:
1. Remove the electrical power from the device.
2. Moisten (do not saturate) a clean cotton swab or a lint-free cloth with rubbing (Isopropyl)
alcohol.

CAUTION
Do not use chlorine-based cleaners, such as bleach, or chlorine-
based bath-room or mildew cleaners. Chlorine-based cleaners will
not adversely affect the fingerprint sensor, but they could damage
the electronic circuitry sur-rounding the fingerprint sensor.
Do not use solvents such as acetone, methyl ethyl ketone, lacquer
thinner, etc. Solvents will not adversely affect the sensor, but they
are likely to damage the reader housing or other peripheral
components.

WARNING
Never use products such as abrasive cleaning powders, steel wool,
scouring pads, or fine sandpaper to clean the sensor surface. These
types of cleaning products will damage the sensor surface.

3. Rub the sensor surface with the moistened cotton swab or lint-free cloth. Do not allow the
cleaning product to drip onto any electronic components near the sensor.
4. Rub the sensor with a clean dry cotton swab or lint-free cloth to remove any traces of
clean-ing product.
5. Reconnect power to the device.

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 Maintenance and Cleaning

NOTICE
Disposable ESD-safe wipes, such as ACL Staticide wipes, can be
used to disinfect the sensor and buttons on a daily (or even more
frequent) basis. Be aware that some wipes might not offer the same
cleaning power as the prod-ucts mentioned above and thus should
not be relied upon to thoroughly re-move all residue. Use of wipes
does, however, helps keep sensor and button surfaces hygienic and
makes an excellent complement to periodic cleaning.

7.1.3 INSTALLING THE COOLER MODULE TO A 4G EXTREME DEVICE

The Cooler Module is an OPTIONAL component to the 4G Extreme device. The 4G Extreme
device needs to be equipped with a cooler module if it will operate in environments of 40ºC
and above.

[Link] PARTS LIST

Table 7-1 4G Extreme – Cooler Module Parts List

1 1 Cooler Module 4G Outdoor

2 1 Cable, Cooler Module Power,
4G Outdoor
3 1 1/8" pin-in-hex security key 2.5"
4 1 Aluminum Standoff 1" Hex 8-32
M-F
5 1 Conductive Sealent (dielectric
grease, bulk)
6 1 Ferrite Core, STEWARD
28A4155-0A2
7 4 Stainless Steel, 4-40x1/4"pan
head machine screw, philips (to
hold module to body)
8 6 Stainless Steel, 6-32 Security
Screw 1/8" pin-in-hex 3/8"
length (skirt to body)
9 1 Housing Skirt

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 Maintenance and Cleaning

[Link] COOLER MODULE INSTALLATION

Installation Steps:

1. Power OFF the 4G Extreme Unit.

2. Remove the 6 security screws (Please keep these screws as they need to be reused).

3. Remove the unit from the wall plate.

4. Disconnect all the cables and completely remove the unit from the wall.

5. Place the unit on a clean workbench indoor.

6. Remove the four 4-40x1/4" and the blank metal plate from the back of the unit (Please
keep the four screws as they need to be reused). (Figure 7-9)

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 Maintenance and Cleaning

Figure 7-9 Blank Metal Plate

WARNING
DO NOT remove the blank metal plate from the back of the device if
you do not have a cooler module. THE DEVICE WARRATY WILL
BE VOIDED.

7. Connect the Cooler Module to the Board inside the device. (Figure 7-10)

Figure 7-10 Cooler Module connector and inside board connector

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 Maintenance and Cleaning

8. Make sure the gasket is still in place. (Figure 7-10)

9. Align the eight holes in the cooler module with the eight holes in the rear of the device.
(Figure 7-11)

Figure 7-11 Cooler Module holes

10. Use the four screws from step #6 and the four 4-40x1/4" screw from the installation kit
(Table 7-1 Item #7) to fasten the cooler module to the 4G Extreme device.
11. Place the Ferrite Core (Table 7-1 Item #6) to the cooler’s power cable.

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 Maintenance and Cleaning

12. Attach the Housing Skirt (Table 7-1 Item #9) to the device’s housing. (Figure 7-11)

Figure 7-12 4G Extreme with Housing Skirt

[Link] the 6-32 1/8" security screws and the pin-in-hex security key (Table 7-1 Item #8 and
#3) to fasten the Housing Skirt to the 4G Extreme Housing.
[Link] the wall plate from the wall and use the Aluminum Standoff (Table 7-1 Item #4) to
extend the length of the tamper’s magnet as shown in Figure 7-13.

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 Maintenance and Cleaning

Figure 7-13 Tamper’s magnet with extension

[Link] the wall plate to the wall.

[Link] the device to the wall cables.
[Link] the Cooler Module with a SEPARATE POWER SUPPLY.

WARNING
Cooler Module MUST be powered from a different Power Supply
than the 4G Extreme device (12-24V@10A). (Please refer to
Chapter 2.1.7. when choosing the power supply for the Cooler
Module)

[Link] 4G Extreme Housing Skirt has four hooked protrusions (two on each side). Insert
the four hooked protrusions into the corresponding slots on the mounting plate. Hold the
device against the plate and gently press it in a downward direction to engage the hooks.
Use the 6 star-shaped screws (from Step #2) and the wrench provided to secure the unit
to the mounting plate. Do not over-tighten.

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 Troubleshooting

CHAPTER 8 - TROUBLESHOOTING
CHAPTER OVERVIEW
This chapter informs about error messages that might be experienced during the installation
process.

8.1 TROUBLESHOOTING
8.1.1 INSTALLATION ERROR MESSAGES
These error messages might occur during the SecureAdmin installation process.

[Link] ERROR 1406 - INSUFFICIENT PRIVILEGES

Figure 8-1 Error 1406

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 Troubleshooting

This error can occur during SecureAdmin Client installation at the last step (right before
"Finish"). If it occurs, it means that the user does not have sufficient rights to install software
on the computer.
Log off and log on either as a Administrator or another user that has sufficient privileges to
install software and perform the setup process again.

[Link] ERROR 27552 - ERROR CREATING DATABASE

Figure 8-2 Error 27552

This error can occur during SecureAdmin Server installation process. If it occurs, it means
that the user does not have sufficient privileges to access a specific SQL database.
Contact your IT department to ensure that your privileges are correct for the specified
database.

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 Troubleshooting

[Link] INVALID PASSWORD

Figure 8-3 Invalid Password

This error can occur during SecureAdmin Server installation process on the User
configuration screen (after the database configuration screen).
If it occurs, it means that the password provided is not strong enough. Click OK, and re-enter
a password that is considered more secure. The password should be between 8 and 30
characters long and contain at least one capital letter, one number, and one non-
alphanumeric character.

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 Troubleshooting

[Link] ERROR 27502 - USER NOT ASSOCIATED WITH TRUSTED SQL SERVER

Figure 8-4 Error 27502 - User Not Associated

This error can occur during the SecureAdmin Server installation process. If it occurs, it means
that the InstallShield Wizard could not access the specified SQL database.
Check your user name and password or contact your IT department to ensure that your user
name is associated with the specified SQL database.

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 Troubleshooting

[Link] ERROR 27502 - SQL SERVER DOES NOT EXIST

Figure 8-5 Error 27502 - Server Does Not Exist

This error can occur during the SecureAdmin Server installation process (at the time of
database configuration, after the database selection screen). If it occurs, it means that the
InstallShield Wizard could not connect to the specified SQL database because it does not
exist or because the user is not authorized to access that database
Check your user name and password or contact your IT department to ensure that your user
name is authorized to access the specified SQL database.

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 Troubleshooting

[Link] INSUFFICIENT SYSTEM MEMORY

Figure 8-6 Insufficient System Memory

This error can occur during the SecureAdmin Server installation process at the first
screen after selecting server installation from the options screen.
If it occurs, it means that the computer you are trying to install SecureAdmin Server on does
not have sufficient system memory. Install more memory or install on a different machine.

[Link] OUT OF DISK SPACE

Figure 8-7 Out of Disk Space

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 Troubleshooting

This error can occur during the SecureAdmin Client installation process when SecureAdmin
starts to configure components, after the fingerprint feedback options selection.

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 Notices

CHAPTER 9 – NOTICES
OVERVIEW
The 4G lines of products have been tested for compliance with all applicable international
standards. The resulting approvals are listed below, and are additionally printed on the
labelling located on the rear panel of the product.
V- Flex 4G FCC, CE
V- Station 4G FCC, CE
PIV-TWIC Station 4G FCC, CE
4G Extreme FCC, CE

9.1 NOTICES
9.1.1 FCC Information to Users
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.

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 Notices

NOTICE
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:
 Reorient or relocate the receiving
antenna.

 Increase the separation between the

equipment and receiver.

 Connect the equipment into an outlet on a

circuit different from that to which the
receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES-003.

Applicable only to V-Station 4G and PIV-TWIC Station 4G series product: This product
complies with FCC radiation exposure limits set forth for an uncontrolled environment. To
comply with FCC RF exposure requirements, it must be installed and operated in accordance
with provided instructions. The unit requires minimum 20cm (8inch) spacing between the unit
and all person’s body (excluding hands and feet) during wireless modes of operation.

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 Notices

9.1.2 CE Information to Users

All Veri-Series 4G devices have the CE mark, for compliance with CISPR22/EN55022
requirements. For European Union (EU) countries, V-Flex 4G and V- Station 4G are
compliant with CE under the R&TTE Directive, related to the radio transceivers that are part
of their design.

9.1.3 Warning to Users

CAUTION
Changes or modifications not expressly approved by L-1 Identity
Solutions Inc. could void the user's authority to operate the
equipment.

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