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Lessons Learned from Online Education

The document discusses 4 key lessons from the rapid shift to online learning during the COVID-19 pandemic: [1] Not all students are suited for the same educational approaches and online learning provides access for those facing barriers; [2] Effective online teaching requires purposeful design centered around learner engagement; [3] Blending synchronous and asynchronous learning allows flexibility in timing and presence; [4] Adopting tools like AI can further improve accessibility and individualization, but changes need support and oversight. The rapid shift highlighted both opportunities and limitations of digitizing education.

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0% found this document useful (0 votes)
10 views4 pages

Lessons Learned from Online Education

The document discusses 4 key lessons from the rapid shift to online learning during the COVID-19 pandemic: [1] Not all students are suited for the same educational approaches and online learning provides access for those facing barriers; [2] Effective online teaching requires purposeful design centered around learner engagement; [3] Blending synchronous and asynchronous learning allows flexibility in timing and presence; [4] Adopting tools like AI can further improve accessibility and individualization, but changes need support and oversight. The rapid shift highlighted both opportunities and limitations of digitizing education.

Uploaded by

b.madhu
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

UNIT- III

Lessons from Online Learning

F. Haider Alvi, Assistant Professor of Innovation Finance, Athabasca


University, Janice Thomas, Professor of Organizational Analysis and Project
Management, Athabasca University, Martha Cleveland-Innes, Professor of
Open, Digital, and Distance Education , Athabasca University, and Deborah
Hurst, Dean, Faculty of Business, Athabasca UniversitySee more

How do we capitalize on COVID-19 initiated change to build better education


systems for the future? (Chris Montgomery/Unsplash)

One of the many changes COVID-19 brought those in education was an


almost immediate switch to online learning.

Overnight, institutions scrambled to keep education moving, while bridging


the physical distance between teacher and learner. Traditionally trained
teachers made valiant efforts to adjust to digital by recording lessons,
posting videos and creating breakout rooms, using whatever technology they
had available.

These efforts resulted in digitally mediated physical classrooms using the


internet — not online education.

While these two options sound the same, they are not. Bridging physical
distance through technology alone doesn’t address additional adjustments
required to address learner needs. Posting materials online, recording
lectures and discussions themselves don’t create a coached, collaborative
and supported learning environment.

So what have we really learned about online education? And what do we do


now?

Online learning isn’t new, and lessons can be drawn from existing research
and experience. Athabasca University — where we are all professors —
pioneered the world’s first online MBA, [Link] and [Link] progams over 28
years ago. And today, its one of Canada’s leading online universities.

The experience of online pioneers highlights four distinct aspects of online


learning that should stick post-pandemic: learning to learn online, designing
online teaching with purpose, blending space and time online and continued
disruption with AI.
1. Learning to learn online

The pandemic highlighted that one-size-fits-all educational approaches fail


to address student needs. Younger learners may seek physical spaces to
promote socialization, with supervision and teacher-led content delivery.
Others, like Athabasca’s mostly adult learners, value the convenience of
connecting with classmates and instructors online during times of their
choosing.

Common inequities like poor access to the internet, lack of financial


resources and needed digital competence plague online learning.
However, online education offers access for students facing geospacial
barriers to traditional classrooms, and further issues of inequality are
addressed via multi-modal distance education, financial support structures
and orientation to learning to learn online.

2. Designing online teaching with purpose

Quality teaching and learning design must incorporate active, engaging roles
for individual students, whether designed for traditional or distance
education.

Meaningful teaching varies by setting and requires different approaches.


Online course and teaching design is learner rather than content centred,
incorporating high engagement in collaborative learning groups that fosters
active learning.

Producing effective online course materials requires an approach involving


both instructors and skilled course developers and takes months rather than
weeks. Course materials are painstakingly detailed, and include writing
everything the instructor would expect to say in a physical classroom,
clearly describing all course requirements and linking students to readings,
video and online resources.

Because of the pandemic, instructors had to translate classroom delivery


into technology-mediated delivery — it worked for some, but was not easily
tailored to unique learning needs.

Technological tools, combined with independent and joint working


opportunities, should be brought back to the physical or hybrid classroom in
conjunction with online pedagogical approaches that increase active,
collaborative learning and learner-generated choices.
The pandemic revealed how education approaches can change. (Giovanni
Gagliardi/Unsplash)

3. Blending space and time online

Pandemic education popularized the vocabulary of “synchronous” and


“asynchronous” learning. Synchronous replicated physical classrooms
through real-time, digitally mediated teaching, while asynchronous meant
working independently, usually with materials designed for a physical
classroom. Moving forward we need to think about how timing and presence
impacts learning.

At Athabasca, students come together in time and space through blended,


collaborative, synchronous and asynchronous online learning. Instructors
coach students individually at a student led pace.

This is different from traditional undergraduate classrooms, where students


absorb material on a fixed schedule. Our graduate programs use paced
programming, requiring students to work independently while regularly
coming together in active online discussion.

More flexible teaching allows students to receive instructor support when


they need it. Building in synchronous, collaborative learning allows for
reflection, rather than real time responses.

4. COVID-19 began the disruption, AI will continue it

The pandemic revealed how education approaches can change after


instructors had to search for innovative ways to improve student learning
outcomes outside the physical classroom.

At Athabasca, a virtual co-operative program allowed us to introduce a co-


op program in the middle of a pandemic.

Students accessed a simulated work experience in a paced structure,


irrespective of location. They were able to practise working as a team,
problem solving, conflict resolution, ethical reasoning and leadership while
working on an assigned project. Students received immediate, detailed
feedback from an AI coach, allowing for extensive experimentation and
revision to master concepts honed in reflective discussion with the
instructor.

Research suggests that adopting online and AI tools needs to be deliberate,


coupled with supportive digital infrastructure and highly responsive student
support. Planned carefully and taken together, these steps improve on
traditional approaches by making education truly open, accessible and
inclusive.
Now, the question for all educators should be: How do we capitalize on
COVID-19 initiated change to build better education systems for the future?

Janice Thomas received funding from the Project Management Institute for
earlier research projects exploring the professionalization of project
management, the value of project management to organizations, and the
implementation of project management as a management innovation.

Martha Cleveland-Innes has received funding from, and acts in support of, the
Social Sciences and Humanities Research Council. She is an appointed
member of the Athabasca University Board of Governors.

F. Haider Alvi does not work for, consult, own shares in or receive funding
from any company or organisation that would benefit from this article, and
has disclosed no relevant affiliations beyond their academic appointment.

Common questions

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Athabasca University's extensive experience in online learning identifies four key aspects: learning to learn online, designing online teaching with purpose, blending space and time, and integrating AI for continual disruption. These aspects emphasize adaptation to diverse learner needs, deliberate and collaborative course design, flexible timing for learning, and the innovative use of AI technologies to enhance interactive and reflective learning environments. These components offer avenues for more accessible, equitable, and effective education systems post-pandemic by tailoring learning to individual student requirements and fostering a cohesive blend of synchronous and asynchronous education .

Designing online teaching with purpose is crucial for improving distance education by ensuring that course content is not only conveyed but that it actively engages students in meaningful learning experiences. Purposeful design centers around learner engagement, incorporating pedagogies that facilitate collaboration, critical thinking, and student autonomy. This involves meticulous course planning and integration of various multimedia elements, allowing for diverse learning styles. Such deliberate strategies make online education more effective, supporting consistent learning outcomes and student satisfaction .

The pandemic-driven shift to digital classrooms forced teachers to quickly adapt their instructional strategies from face-to-face delivery to virtual formats. Challenges included recreating engagement in a digital environment, varying degrees of technological proficiency, and tailoring lessons to meet unique learning needs digitally, which was not easily accomplished. Teachers often had to balance new tools and manage their learning curves while ensuring content remained engaging and effective. The abrupt transition highlighted the need for professional development in online pedagogies to fully leverage digital learning platforms .

Athabasca University leveraged its pioneering experience with online programs to effectively transition and enhance learning during the pandemic. By emphasizing elements such as adaptive, learner-paced models and integrating technologies like AI for feedback, the university was able to maintain and enhance educational quality. The approach underscores the importance of well-structured courses that are learner-centric, adaptive, and inclusive. Lessons include the vital role of prepared infrastructure, faculty readiness, and flexible pedagogies tailored to online environments, illustrating a model for others to emulate in sustaining educational effectiveness during disruptions .

AI integration in online learning environments enhances educational experiences by providing immediate, tailored feedback and facilitating experimentation and revision. For instance, in Athabasca University's virtual co-op programs, an AI coach offers detailed responses, enabling students to hone their skills in areas like team collaboration and problem-solving in simulated work settings. This personalization supports mastery of complex concepts and empowers students to take charge of their learning trajectory, encouraging active engagement and reflective practices that deepen understanding .

The pandemic-induced shift to online learning unveils both challenges and opportunities in addressing educational inequities. On one hand, online platforms can provide access to education for geographically isolated or resource-constrained students. However, disparities in internet access and digital competence can exacerbate existing inequalities. Institutions can adopt strategies such as multi-modal delivery methods, financial aid for technology access, and robust support systems to bridge these gaps, ensuring an inclusive learning environment tailored to accommodate diverse learner profiles .

The COVID-19 pandemic highlighted that simply using technology to bridge physical distance does not equate to true online education. Traditional teachers, unaccustomed to digital pedagogy, often recorded lessons and created digital spaces that resembled physical classrooms but lacked the immersive, collaborative, and supportive environment necessary for effective online learning. Rather than fostering a learner-centric approach, these efforts often maintained teaching methods that were content-focused rather than engaging and student-focused, revealing a gap in the true understanding and implementation of online education .

The pandemic's disruption of traditional education has exposed the limitations of conventional, one-size-fits-all educational models and highlighted the potential of technology as a transformative force. This disruption serves as a catalyst for innovation by pressing institutions to reevaluate and redesign teaching methodologies, emphasize learner-centered approaches, and integrate advanced technologies like AI to enhance flexibility and accessibility. Future reforms may further embrace mixed modalities, focus on individualized learning paths, and prioritize skills rather than traditional content-based metrics, offering an opportunity for more dynamic and inclusive educational systems .

Learners often face challenges in digital competence, such as insufficient technical skills, inadequate access to necessary tools, and the motivation to engage independently. These challenges can be mitigated by providing comprehensive orientation programs that teach 'learning to learn online,' ensuring equitable access to digital resources, and offering ongoing technical support. Additionally, creating a learning community through interactive platforms can foster peer assistance and motivation, helping learners build the required digital literacy skills and confidence .

An effective blend of synchronous and asynchronous learning uses synchronous sessions for real-time collaboration and interaction, allowing for dynamic discussion and immediate feedback, while asynchronous components provide flexible, paced learning opportunities that support reflection and independent study. At institutions like Athabasca University, this blend facilitates active learning through regularly scheduled discussions that coincide with student-led pacing. Educators can design assignments with asynchronous materials and use synchronous meetings to engage in deeper analysis and application, creating a holistic learning experience that caters to diverse student needs .

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