QR-PATROL

Quick Start Guide

A guard tour system

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ABOUT QR-PATROL

Q
R-Patrol is an innovative guard tour monitoring system which
helps security companies manage their guards and officers
remotely in real-time and get full control over the guard tours
accomplished in any location worldwide.

Safety is a small investment

for a rich future.

Q
R-Patrol guard tour system relieves officers from daily time
consuming processes such as filling paper reports and making
repetitive phone calls to the Monitoring Center that provoke
confusion and misunderstandings.
The whole procedure is defined by strict guidelines and simple ac-
tions to take. Guards and officers can quickly send incidents
reports, implement patrols and any other guard service by
taking advantage of the last innovations in technology.

Prepare and prevent

Don’t repair and repent.

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 CONTENTS
What is QR-Patrol? 3

Login to the Web app 3

Login to the Mobile app 4

Set up web app Users 5

Generate/assign and print Checkpoints 6

Create Clients/Sites 7

Incidents reporting 8

Create Schedules for the Guards 9

Perform a patrol as a Guard through the Mobile app 10

Check all the submitted/sent events through the Web app 11

Additional resources/guides 12

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What is QR-Patrol?

QR-Patrol is a cloud-based workforce management solution (SaaS) for guard tour

management and can be used by any company that wants to get real-time
information about their employees and sites. The system can reduce or even prevent
risks related to sites and workers.

Since QR-Patrol uses cloud technology, there is no need to install software.

QR-Patrol consists of two main components (Web Application and Mobile

Application), in order to optimize the way patrols/tasks are performed by the guards.

the Web application is used by Users/managers in the monitoring center, to

track, and manage the employees, their daily routes/tasks in real-time, and to
export many kinds of reports.

the Mobile application is used by the guards to perform their patrols/inspec-

tions on the field, by scanning the checkpoints that are placed on the locations
of interest, sending MME and(or) any Incident event.

Below, you will find some basic account setup instructions/steps in order to help you
get started with the system.

Login to the Web app

You can login to the Web app by visiting

the ([Link] page
and by using the credentials
(Username/Password) that you have
received in your email upon account
creation.

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 QR Patrol Guard Tour System

Login to the Mobile app

Your Guards need to download the QR-Patrol Mobile application on a smartphone

device (Android or iOS). You can use the below links:

Download from Download from

APP STORE GOOGLE PLAY

Minimum specifications for mobile devices

a) for Android: Android version 5.0 and above

For fingerprint functionality Android version 6.0 and above

b) for iOS: iOS version 11 and above

After downloading the app, they will be asked to fill in their unique Guard ID and PIN
(if exists) and just by pressing the “Login” button, they will be able to start their patrol.

The Guards’ IDs can be found on the Web app, under “Company” -> “Guards” tab.

Through this app, they can simply submit different types of

Events like (Scan, Incidents, and MME and send them in
real-time to the Web app. The Guard has also the ability to
press the SOS button in case he is in an emergency, in order
for the manager to be informed asap.

Every sent event from the Mobile application will be uploaded

in real-time to the web application via the internet, either via
Wi-Fi or via mobile data.

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Setup Web app Users

The Users are the people who manage and control

the employees/guards through the Web app. They
check their patrols, create their schedules and
export any related reports via the web app.

By clicking on the top left “Company” tab and

selecting “Users”, you can “Add” as many Users
you want.

For each User, by editing him, you need to fill in some “Details”, define his own
“Login” credentials (Username/Password) in order for him to be able to login to
the web app and finally in which “Branch Office(s)”, he will have access and view.
Users can also be set to receive guards’ SOS alerts and “Schedule Reports” via
e-mail by having enabled the “Receive Email Alerts” checkbox.

For more info related to the web app Users and how to create/add them, visit the
Web Application Guide (pages: 13, 14).

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Generate/assign and print Checkpoints

QR-Patrol are compatible with 4 checkpoint types:

The guards can scan QR-codes or NFC tags, which are the
most common types of checkpoints, or even Beacons or
Virtual checkpoints for automatic scanning.

So, the checkpoints can be used for proof of presence,

incident reporting, initiating an inspection, providing
on-the-spot Information and many more, serving the unique
needs of each location.

To check all the available checkpoints types and a quick comparison between them,
you can have a look at the following blog post:
[Link]

You can find all the available checkpoints of the account by navigating to “Company”
and then “Checkpoints”. There is no limitation on the number of checkpoints you can
have in your account.

QR-Codes can quickly be created through the web app, by pressing the “Add” button
and then by selecting the “QR-Code” option.

To print a QR-Code you have created, just select it, press “View QR-Code” and “Save”
or “Print” it.

For more info related to all checkpoint types and how to create/add/assign them,
visit the Web Application Guide (pages: 20-30).

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Create Clients/Sites

You can create unlimited Clients & Sites through the

“Clients” menu in the Web app, by pressing the “Add”
button.

After a Client is added, you can add their “Sites” through the right panel and you can
also assign as many checkpoints you wish to each Site, by selecting it and pressing
“Manage Check Points” button – this will help the system associate any Scan/ MMEs
and Incident Events to particular Sites.

For more info related to the creation of Clients/Sites and their assignments, visit the
Web Application Guide (pages: 44-48).

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Incidents reporting

The guards can easily report any Incident, attached with

some images/video/voice message and signature, in case
something has happened, through the “Incident” button
of the mobile app.

1 Firstly, an Incident list must be created by the

User/managers through the Web app based on their
experience, by pressing Company -> Incidents ->
Add.

2 Afterwards, the created list will be also displayed

inside the “Incident” button of the Mobile App, in
order for the guards to easily report one of them by
selecting this.

For more info related to the creation of Incidents,

visit the Web Application Guide (pages: 31, 32).

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Create Schedules for the Guards

In the Web application, there is the ability for creating

Schedules, through our scheduling tool.

The Users of the web app can create specific schedules for the guards to follow in
order to reassure that they arrive on specific locations on time and scan.

The Guard, inside the “Timeline” tab, on the top right of the mobile app, they can
check their assigned patrols/schedules that they have to follow and scan, in order to
complete them properly.

In case there are any incomplete schedules/missed scan events, the user(s) can have a
complete view of them (report), via the web app and via email notifications.

You can create a schedule by navigating to “Routes”-> ”Schedules” and pressing the
“Add” button on the top right.

Then, in the pop up window, you need to define the name of the Schedule
(Description), the Guard(s) and exact Checkpoints IDs that will be involved in the
schedule, as well as the time period (Check Time Range) that the assigned Guard(s)
need to scan in order for the Schedule to be completed on time.

For more info related to the creation of Schedules, visit the Schedule Guide.

You can also find a quick related video tutorial here:

[Link]

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Perform a patrol as a Guard through the Mobile app

1 Download the QR-Patrol Mobile app on your mobile

device and try to log in with your Guard ID by press-
ing the “Login” button.

2 Press the “Start” button, to start your patrol.

3 Afterwards, the main patrol screen appears and it

contains 4 main buttons:
You can Scan a checkpoint (Scan button), send an
MME (Multimedia button), (with images, video, text,
signature), submit an Incident from the predefined
list (Incident button) or send an SOS alert by pressing
the respective button on the bottom of the mobile
screen.

4 When you finish your patrol, just press the “End”

button.

All the sent events by the mobile app are submitted in the web app in real time (i.e.
via Wi-Fi or mobile data), but even if there is no adequate internet connection at the
time, they will be stored locally and will be sent later on, when the internet
connection is established.

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Check all the submitted/sent events through the Web app

As a Web app User, you can see all submitted events from the Guards in the “Events
Browser” (the main screen of the web app) by making use of the various available
filters on the left panel (e.g. Guard/ Date/ Tour/ Client/Site filters).

After applying the desired filters, the relevant Events will appear in the right part of
the screen under “Events” panel, along with the date/time they were submitted and
the Guards’ details & location at the time they were performed.

You can quickly export an events report (that will contain all events based on the
filters you have applied) through the same screen, by pressing the “Export to
Excel/PDF” buttons at the bottom left of your Events Browser.

By pressing also the “Reports” button on the top menu, you can use all the Build-in
Reports that are available in the system and try to export Reports related to any
Schedules/Clients/Sites/Incidents/Checkpoints/Guard’s-activity.

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Additional resources

Complete User Guides: [Link]

How to guides: [Link]
Video tutorials: [Link]
FAQs: [Link]

Do you want to get as much value from your investment in QR-Patrol as possible?

Take advantage of our structured Training Packages now!

For more info visit: [Link]

and contact us at support@[Link] to discuss your unique training
requirements.

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