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Managing Negative Emotions at Work

Negative emotions in the workplace such as frustration, worry, anger, dislike, and disappointment are common. Five main negative emotions identified in a 1997 study were frustration, worry, anger, dislike, and disappointment. Reasons for negative emotions include poor treatment by coworkers or managers, unfair situations, lack of support, mismatch between skills and job profile, and underperforming team members. Outcomes of negative emotions include feeling stuck, fear and anxiety, low recognition, and health problems. Solutions involve evaluating situations positively, addressing early signs of anger, being respectful, adjusting goals and perspectives, and maintaining a positive mindset. It is important to understand what triggers negative emotions and address issues promptly.

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12 views11 pages

Managing Negative Emotions at Work

Negative emotions in the workplace such as frustration, worry, anger, dislike, and disappointment are common. Five main negative emotions identified in a 1997 study were frustration, worry, anger, dislike, and disappointment. Reasons for negative emotions include poor treatment by coworkers or managers, unfair situations, lack of support, mismatch between skills and job profile, and underperforming team members. Outcomes of negative emotions include feeling stuck, fear and anxiety, low recognition, and health problems. Solutions involve evaluating situations positively, addressing early signs of anger, being respectful, adjusting goals and perspectives, and maintaining a positive mindset. It is important to understand what triggers negative emotions and address issues promptly.

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© Attribution Non-Commercial (BY-NC)
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Negative Emotions at Work

Negative Emotions at Work


Emotion - Definition

A mental state that arises spontaneously after being aware of any information or sensation.

Negative Emotions at Work


Main Examples
Negative Emotions
Anger - Loss of control over others and yourself. Boredom - Not taking responsibility for your own happiness or for your own entertainment. Confusion - Laziness of mind to keep from taking action or making a decision. Embarrassment - Feeling that another will think something about me that I would not want them to think. Fear - A fantasy of a danger that is not happening at the moment of the fear. Grief - Loss of opportunity to interact with a source of attention or love, often fear over an undelivered communication.

Negative Emotions at Work


Main Examples
Negative Emotions
Guilt - Indulging in a concern over a past situation in order to avoid taking action now. Hate - Misplace expression of importance, protecting myself because of how a person may have influence over me or those for whom I care, when I don't feel safe or when I feel hurt by another. Hurt - Punishing yourself when someone is not doing what you want him or her to do. Jealousy - Feeling inadequate to a known or unknown competitor. Loneliness - Placing responsibility for your happiness on another person. Regret - Feeling inferior because you believe you have performed poorly.

Negative Emotions at Work


Important
In 1997, Cynthia Fisher , a Professor of Management, conducted a study called 'Emotions at Work and defined 05 Negative Emotions in the workplace: Frustration/irritation. Worry/nervousness. Anger/aggravation. Dislike. Disappointment/unhappiness.

Negative Emotions at Work


Main Reasons

Reasons
When you are not well treated by a coworker or a superior. When a coworker does not work as he should and jeopardizes your job. When you face an unfair situation from your department or company. Lack of support.

Reasons
Mismatch between one's skills and the assigned profile Difference in expectations from the job and the actual profile assigned Underperformance by team members Job insecurity, politics and gossip

Negative Emotions at Work


Main Outcomes
You feel stuck or trapped.
You feel unable to move forward in some way. It is a mix of fear and anxiety that can get out of control. Feeling of low recognition or low performance. Stress and health problems.

Negative Emotions at Work


Solution Solution Frustration
Stop and evaluate the situation. Find something positive about the situation. Remember the last time you felt frustrated and the main consequences.

Solution Anger
Watch for early signs of anger to avoid getting involved. If you start to get angry, stop what you're doing Picture yourself when you're angry and analyze the situation.

Negative Emotions at Work


Solution Solution Dislike
Be respectful and avoid being rude with coworkers. Be assertive and fair with your coworkers and yourself. Avoid pretending something that you are not.

Solution Disappointment
Look at your mindset and start point out positive aspects of your life. Adjust your goal and start thinking about a way to achieve it. Smile and be positive!

Negative Emotions at Work


Conclusion
We all have to deal with negative emotions at work. And negative emotions can spread, and no one wants to be around a person who adds negativity to a group. It is important to know what causes you negative emotions, and the longer you wait to identify it, the harder it will be to pull yourself away from negative thinking.

Lico Reis Consultoria & Lnguas


Prof. Roberto Lico Reis
[Link] licoreis@[Link] robertolico@[Link] E-books: [Link]/oQ5 Linkedin: [Link]/1d9r Twitter: @licoreis

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