Process for Incident Investigation
Process for Incident Investigation
Process for Incident Investigation 1.0 Objective:
To ensure the immediate notification and investigation of all incidents affecting the safety of any person or equipment. 2.0 Scope: Applicable to all employees of Ltd. Directly involved in the day-to-day operational activities of an aircraft. Start Point: Incident information received End Point: Incident List updated and case closed. 3.0 Records: Record Number Record Title File Name Location of Record Responsibility Retention Period
Reference Documents:
4.0 Process Metrics: Parameter Operational Definition Standard of Performance Method of Measurement Responsibility Frequency
5.0 Process Flow: On the next page.
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Process for Incident Investigation
Process for Incident Investigation
Resposibility
Start MCC information Other sources
Receive information about accident / incident
Asst. ManagerFlight Safety
Flight Safety Report Pilot Special Report Bird Strike Report MX16 report
Collect Relevant documents
Flight Safety Officer
Reportable Incident ? Yes Director Air Safety(DGCA) informed
No
x2
Deputy Chief of Flight Safety
DGCA Incident Intimation Letter
Deputy Chief of Flight Safety
Incident List
Update Incident List
Incident List
Flight Safety Officer
x2 Investigation Required ? Yes Flight Safety Manual PIB ContactList Notify PIB members No x5
Deputy Chief of Flight Safety Deputy Chief of Flight Safety
Flight Plan Individual Statements Reference documents CVR data DFDR data Other documents from ARMS
FS-PIB-P-01 5
Collect all relevant information
Flight Safety Officer
x1
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Process for Incident Investigation
Process for Incident Investigation
Resposibility
x1
ICAO Annexure 13
Prepare draft of report
Draft PIB Report
Asst. ManagerFlight Safety
PIB Members List Investigator Contact List
Formulate the Investigation Team
Asst. ManagerFlight Safety
ICAO Annexure 13
Conduct incident investigation PIB Report
Asst. ManagerFlight Safety Asst. ManagerFlight Safety
x4
Prepare report of findings
Investigation Report Annex 13 Report
Analyze Findings
Asst. ManagerFlight Safety
Provide recommendations where applicable
Asst. ManagerFlight Safety
x3
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Process for Incident Investigation
Process for Incident Investigation x3
Resposibility
Report details adequate ?
No
x4
Deputy Chief of Flight Safety
Yes Report Circulation Metrics PIB Report Investigation Report Annex 13 Report Deputy Chief of Flight Safety Circulate Report to pertinent stakeholders with recommendations where applicable DGCA PIB report Letter Deputy Chief of Flight Safety
Action required based on recommendation (s)? Yes Receive Corrective Actions from relevant departments
No Circulars
Corrective Training Certificates
Caution/ Warning Letters
Asst. Manager Flight Safety
Corrective action adequate ? Circulars Caution/ Warning Letters Corrective Training Certificates Corrective Action File DGCA Corrective Action template
No
Deputy Chief of Flight Safety
Yes Corrective action sent to DGCA (where applicable and filed in ) Corrective Action File
DGCA Corrective Action taken letter
Deputy Chief of Flight Safety
DGCA clearance received ? Yes Update Incident List and inform relevant stakeholders with clearance(where applicable about ) Case Closed
No
x4
Deputy Chief of Flight Safety
x5
Flight Safety Officer
End
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