Document
No.
Olenchity TVET College
Page 1
Title Operate Personal Computer Issue No EIS HNS2 M07 0322
Department: Information and technology
Section: Level I
Program: Regular
Academic Year: 2016
Nominal hour:-30 Hours
Session Plan (EIS HNS2 M07 0322)
Unit of Competency: Apply Problem – Solving Techniques to Routine Malfunction
Module Title: Applying Problem – Solving Techniques to Routine Malfunction
Module Code: EIS HNS7 M07 0322
NOMINAL DURATION: 7:30 Hours
LO_1: Identify problems
Session Objectives: At the end of each session the trainees would be able to:-
Identifying Hardware, software, user or procedural problem to
appropriate person
Defining and determining Problems
Identifying and documenting condition of Hardware, software,
user and problem
Activities Nomina
l Learning
Contents
Duratio methods
n
Introduction 20 min Introduction Lecturing
120min Identifying Hardware, software, user or procedural demonstration
problem to appropriate person
Presentation
120min Defining and determining Problems demonstration
120min Identifying and documenting condition of Hardware, demonstration
software, user and problem
Evaluation 60 min Interview
Summary 10min Wrap-up and Feedback
Resources Operation Manual
Learning guide
By instr/[Link] Page 1
Document
No.
Olenchity TVET College
Page 2
Title Operate Personal Computer Issue No EIS HNS2 M07 0322
Session Plan (EIS HNS2 M07 0322)
Unit of Competency: Apply Problem – Solving Techniques to Routine Malfunction
Module Title: Applying Problem – Solving Techniques to Routine Malfunction
Module Code: EIS HNS7 M07 0322
NOMINAL DURATION: 7:30 Hours
LO_2: Determine fundamental / root causes of the problem
Session Objectives: At the end of each session the trainees would be able to:-
Identifying possible causes
Developing possible cause statement
Identifying fundamental causes and conducting investigation
Activities Nomina
l Learning
Contents
Duratio methods
n
Introduction 20 min Introduction Lecturing
120min Identifying possible causes demonstration
Presentation
120min Developing possible cause statement demonstration
120min Identifying fundamental causes and conducting demonstration
investigation
Evaluation 60 min Interview
Summary 10min Wrap-up and Feedback
Resources Operation Manual
Learning guide
By instr/[Link] Page 2
Document
No.
Olenchity TVET College
Page 3
Title Operate Personal Computer Issue No EIS HNS2 M07 0322
Session Plan (EIS HNS2 M07 0322)
Unit of Competency: Apply Problem – Solving Techniques to Routine Malfunction
Module Title: Applying Problem – Solving Techniques to Routine Malfunction
Module Code: EIS HNS7 M07 0322
NOMINAL DURATION: 7:30 Hours
LO_3: Recommend solutions to problem
Session Objectives: At the end of each session the trainees would be able to:-
Recommending possible solutions
Planning Implementation and evaluation of solutions
Documenting and submitting recommended solutions
Activities Nomina
l Learning
Contents
Duratio methods
n
Introduction 20 min Identifying potential solution to problem Lecturing
120min Recommending possible solutions demonstration
Presentation
120min Planning Implementation and evaluation of solutions demonstration
120min Documenting and submitting recommended solutions demonstration
Evaluation 60 min Interview
Summary 10min Wrap-up and Feedback
Resources Operation Manual
Learning guide
By instr/[Link] Page 3
Document
No.
Olenchity TVET College
Page 4
Title Operate Personal Computer Issue No EIS HNS2 M07 0322
Session Plan (EIS HNS2 M07 0322)
Unit of Competency: Apply Problem – Solving Techniques to Routine Malfunction
Module Title: Applying Problem – Solving Techniques to Routine Malfunction
Module Code: EIS HNS7 M07 0322
NOMINAL DURATION: 7:30 Hours
LO_4: Participate in Workplace Communication
Session Objectives: At the end of each session the trainees would be able to:-
Using effective communication skills to gather information
Using basic mathematical processes for routine calculations.
Activities Nomina
l Learning
Contents
Duratio methods
n
Introduction 20 min Using effective communication skills to gather Lecturing
information
120min Defining workplace procedures for locating and demonstration
storing of information
Presentation
120min Recording workplace data based on standard demonstration
workplace forms and documents.
120min Using basic mathematical processes for routine demonstration
calculations.
Evaluation 60 min Interview
Summary 10min Wrap-up and Feedback
Resources Operation Manual
Learning guide
Prep by:________________________ approved by:__________________
Sign;_________________ Sign;_________________
By instr/[Link] Page 4
Document
No.
Olenchity TVET College
Page 5
Title Operate Personal Computer Issue No EIS HNS2 M07 0322
Date:_________________ Date:_________________
By instr/[Link] Page 5