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Recep
writing
Reference
‘A friend or colleague may ask you to write a reference for them. This i letter or statement
recommending they be considered for a new job.
First. you must explain who you are and what your relationship isto the person. Then, you must describe
the person's character and skill. their previous experience, and explain why they shod he selected,
Your reference should present the person positively and make it clear he/she is suitable for the job.
‘A. Imagine your friend wants to apply fora job as a receptionist and has asked you to provide a reference.
What do you think the job entails? Tick the correct boxes.
1. Supenvse clerical staff 5 Provide secretarial support
2 Answer allincoming calls O 6 Greet and assist people
3 Provide word-processing support _] 7 File all correspondence C
4 Interview and hire new staff oO
What sort of person would be a good receptionist? Look at the duties you chose in A and make a list of the
qualitio: required to carry them out in your notebook.
B Look at the skills. Which ones do you think would be required for the position of receptionist?
C Read the writing task below andl answer the questions.
Yous have been asked to provide a reference fora friend of yours who has applied for a job as a receptionist in
a collage for international students. The successful candidate will be good at dealing with people and will have
excellent organisational skills
You should include information about your friend's character, their skill, their previous relevant experience and
reasons why they should be considered for this job.
Write your reference.
Analysing the task
1. Undertine the key words in the task,
2. What personality traits and skills will you talk about?
2. Hew many main paragraphs should the raferenes contain? Whet will they cover?
4 What style will you write the reference in?
D Read the model reference and look at the key words you underlined in C. Has the writer dealt with every point
and developed it to its fullest? Do you think Sarah is a good candidate for the job?
Tomhom itmayconcem,
[am wang to ecommend Sarah Cocke forthe poston of reception at Engh Now College Sarah has ved in Newbury al her
tl haven her ance she wes Chl.
Thave found Sara o be dependable, courteous hardworking and hep. Hee commitment to the oa youth clu ssuch hat se as
ther pine stn ih acts runing ouh is a se
Jer comununization sills both writen and verbal are excelent, are her computer and organisational kl Fr this reason,
Uscspoetortounaingthe youth club web ties verycemancing rebut ar is capal of hanya unis tas
Simnlancousl with great ere. .
Fer experience woking with lnc youth swells various partie sles ad service industry postions haveallowed Sara to develop
gseRe Piper slosh nae arto dsl efeady with he gore plt
or these reasons Sarah would be ideal for any position where friendly, helpful manner combined with a igh level of organisational
skills are valued. ‘
{in summary. heli Sah wr hea tremendous asset to any organisation and I recommend her without reservation,
‘ours fails,
‘Miriam IdleOver to you!
G Read the writing task. Use the paragraph plan and the
Usefidl Expressions to help yrs: write yeuir reference
You have been asked to provide a reference for a friend
of yours who has applied far a job as a stuclent services
assistant in an English-language college. The person
appointed will be personable, a good multi-tasker, and will
have excellent computer and organisational skils
ve refererive you shoul
* include all necessary information
* describe the person's relevant personality
traits and skills |
organise your reference into paragraphs |
and link your ideas clearly |
use descriptive and persuasive language |
use formal tone and set phrases
create a postive effect on the target reader}
You should include information about your friend's
character and personal qualities and skills, their previous
relevant experienes and reazone why they should be
considered for this job.
‘write your reference in 220-260 words in an appropriate style.
Greeting Use appropriate set phrase,
Introduction: Explain who you are and how you
know the person.
aii patagractt 2 Des ieyour tmedierteracterend Opening
anaes ‘Towhom it may concern,
Main paraaraph 2: Describe el friend's skills. ee us
Main paragraph 3: Discuss your friend's previous a ACE
a cet echo ce Ihave been asked by my fiend
Main paragraph 4 Give reasons why your fend should have known .forsince
busi re
ornare: ee ee eee asisevdencedishowm by thefoctthat
Sign ott Use appropriate set phrase babel
Discussing attributes
‘ea ctilld
isprofcientin
'shighly
isan accomplished
hasatalent/far/gift for
has the necessary... skils
has excellent... skill
‘These qualities enable... to
shows great
Recommending
I highly recommend
Ihave no hesitation in recommending
am confident that
tending
Yours faithfully,