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8564EC-08
S E R V I C E N O T E
Supersedes:
NONE
8560EC Series Spectrum Analyzer
Serial Numbers: 4439A00884 – 4439A00946
(See [Link] for exact coverage)
Unstable Noise Floor and/or 500 series Error Messages
To Be Performed By: Agilent-Qualified Personnel
Possible Parts Required:
P/N Description Qty.
08563-60174 A3 Interface Board 1
08563-60178 A5 10.7 MHz IF Board 1
ADMINISTRATIVE INFORMATION
SERVICE NOTE CLASSIFICATION:
MODIFICATION RECOMMENDED
ACTION [[]] IMMEDIATELY STANDARDS:
CATEGORY: X ON SPECIFIED FAILURE LABOR: 2.0 Hours
[[]] AGREEABLE TIME
LOCATION [[]] CUSTOMER INSTALLABLE SERVICE [[]] RETURN USED [[]] RETURN
CATEGORY: [[]] ON-SITE INVENTORY: X SCRAP PARTS: X SCRAP
X SERVICE CENTER [[]] SEE TEXT [[]] SEE TEXT
AVAILABILITY: PRODUCT’S SUPPORT LIFE AGILENT RESPONSIBLE UNTIL: March 2008
AUTHOR: MPM PRODUCT LINE: 12
ADDITIONAL INFORMATION:
© AGILENT TECHNOLOGIES, INC. 2006
PRINTED IN U.S.A.
March 27, 2006
Page 1 of 2
Page 2 of 2 8564EC-08
Situation:
A problem has been found which was caused by contamination getting inside of radial leaded
capacitors installed on both the A3 Interface and A5 10.7 MHz IF boards. The result is that of having
an unstable noise floor which is often accompanied by multiple series 500 error messages.
Since the exact instruments that have the potential of being exposed to this problem have been closely
identified, go to [Link] and enter the
instrument model and serial number to see what extend it is covered by this service note, or if it has
already been applied.
Solution/Action:
Replace the assemblies that the web site listed above authorizes for the particular instrument being
repaired. If the web site determines that this instrument is not covered by this service note or that it has
already been fully applied the instrument does not qualify for this service note.
If any assemblies are replaced due to this service note refer to the instrument service guide for
information on what adjustments and performance verification tests need to be run to ensure proper
functionality and performance.