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Professional Development in Hospitality Management

This document provides an overview of a course on professional development and applied ethics for students in hospitality management. The course aims to help students develop skills to become successful professionals by improving their personality, presentation skills, and business ethics. It teaches writing, communication, and career planning. The document outlines topics like soft skills and the concept of professional development. It discusses theories of personality such as psychodynamic, behaviorism, and humanism. It also examines factors that influence personality development like nature, nurture, and traits including openness, conscientiousness, extraversion, agreeableness, and neuroticism.

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0% found this document useful (0 votes)
13 views4 pages

Professional Development in Hospitality Management

This document provides an overview of a course on professional development and applied ethics for students in hospitality management. The course aims to help students develop skills to become successful professionals by improving their personality, presentation skills, and business ethics. It teaches writing, communication, and career planning. The document outlines topics like soft skills and the concept of professional development. It discusses theories of personality such as psychodynamic, behaviorism, and humanism. It also examines factors that influence personality development like nature, nurture, and traits including openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Uploaded by

larabelochealoon
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

HOSPITALITY MANAGEMENT

2ndSemester
A.Y. 2023-2024

Course:Professional Development & Applied Ethics


Course Code: PRODEV

Course Description:
This course describes the skills, knowledge and performance outcomes required to
develop the ability of students to become professionals in their field by understanding the ideas
of improving one’s personality and ways on how they are going to be valued in the business
industry by means of presenting their ideas like company meetings, professional networking,
interviews and through proposals of services considering the proper collaboration to their
associates and portraying professional business ethics. It also teaches writing skills and
emphasize in verbal communication and preparation of plans that requires them to research
career options and company potentially and stability to develop a strong and effective career
pathway.

Coverage: Prelim / Week 2


Topic/s:
Soft Skills
- Concept of Professional Development

Learning Objectives:
1. Determine the skills of each individual to become a better person;
2. Develop ones outer and inner self in order to bring about positive change to life;
3. Recognize the importance of workplace etiquette as professional approach;
4. Appreciate good manners and proper decorum.

To do list/Activities:
1. Brief sharing
2. Readings
a. Concept of Professional Development
3. Comply the set of activity
4. Answer Formative Assessment

1
Topic 1: Concept of Professional Development

Lecture Discussion

Different Theories in the Study of one’s personality to be professionally develop.

Psychodynamic theory
Sigmund B Freud developed this theory, it is said
that the personality is made up of
three major systems that points onto the role of the id, ego and superego. The interplay
and the interaction between these three systems are said to be the main determinants of
one’s unique personality.

The id is the impulsive (and unconscious) part of our psyche which responds directly
and immediately to basic urges, needs, and desires.
The Id is the most primitive, is mainly concerned with the instant gratification of
psychological needs, and urges. It is the pleasure-oriented side of one’s persona. It is like a
child pushing for what he desires anytime and anywhere. An example to this if the child
demanded for an expensive toy regardless of logical reason from an elder not to acquire
the same due to financial constraints.

The Superego theory on the other hand is the moral arm of one’s persona.
Sometimes it is termed as conscience, which serves as a gauge to measure how fare in relation
to societal expectation. It reiterates on the good of everyone else over one’s own pleasure. The
Child therefore who demands for a lavish toy thinks first of the more important things.

The Ego however is the rational, realistic area of the system. The ego is the self and it
resolves the conflict between the ID and the superego. It maintains the balance and the
homeostasis between two opposing system with in one’s persona. Hence a child demanding
for lavish toy despite the financial constraint as reiterated by the elder will accept that is it not
the right time to purchase at the same at this time.

2
Behaviorism principle_ was coined by John Watson who argued that persons
personality can be determined only through the overt responses,hence manipulation of the
environment may produce certain behavior. It is also known as behavioral psychology, a theory
of learning based upon the idea that all behaviors are acquired through conditioning.
Conditioning occurs through interaction with the environment. Behaviorist like B.F Skinner
believed in the use of rewards whether positive or negative and punishments to produce orderly
change in the individuals both asserted that behavior can be learned and conditioned.

Humanistic Theories- Humanistic proposed that a person’s personality depends on


the reality and not from his environment. Carl Rogers focused on the changes and development
of personality on the persons changes. Parallel to this view Abraham Maslow theory revolves
around human needs. This include:
a) Physiological
b) safety need
c) Belongingness and love need
d) esteem needs and
e) need for self-actualization.

Humanistic theory shows how an individual deficiency and needs manifest in his behavior
and personality. The environment to which an individual all lives and was raised will determine
how satisfaction of his need direct him toward self-realization. Personality becomes a reflection
of how one’s needs were fulfills in the course of one’s development professionally.

Factors affecting the development of a person professionally.


1. Nature – it is a person’s biological inheritance. The traits derived from ones biological
parents are provided in 46 chromosomes arrange in pair 23 pairs composed the
blueprint of ones total system, these chromosomes are colored bodies found with in the
nucleus of each cell on the human body, the chromosomes is composed of individual
hereditary units called genes, Genetic reiterated that dominate genes will overpower
the recessive trait Example if a son has curly hair which he inherits from the mother
as well as his sickness, Even if he has trait found in his mother this proves that external
and internal make up of a child is a result of biological inheritance.

2. Nurture- The environment of a person plays a vital role in the development of the
person professionally, The physical and social environment influence the formation
of the traits, attitudes and interest, motivation and emotions of the individuals .
Several areas of our persona are changes through the learning that we derive from
the different agencies of socialization from which we established contact from time to
time of our birth to the point of being educated by the different institution from which
experiences are derived.

3
Personality Traits

Openness to experience- the trait means that a person is possible to experience learning
which connoted his interest, curiosity, flexibility, high motivation and creativity, innovativeness.
This trait is a conformity of the standard of the society community and resilience in time of
adversity.
Conscientiousness – The trait here refers to those persons shows meticulous and
principles behaviors but guided by one’s own rules and belief, the person is highly organized
diligent, discipline that is why he weights well the pros and cons of his decisions before
formulation on his well thought conclusion.
Extraversion- this type of individual is highly sociable with a life that is directed to the
significant others, the individual is very friendly, assertive, gregarious, these are the type of
warm and concerned about their friend, family members and the like, they derive happiness by
being with their beloved at all times.
Agreeableness- - this trait refers to being a person which much altruism and
benevolence meant for others, they empathize, sympathize and cooperate a lot by volunteering
themselves in any moment of need, they are trusting, cooperative and highly dependable in
nature. Their goals are directed the good of the majority as they are considered selfless.
Neuroticism- This trait connotes negativity as experiences are thought to be full of
sadness, hostility, self-conscious, insecure, vulnerable and frustrated. The individual is highly
anxious and nervous about what will happen next. The degree of self-confidence is very low
they suffer from negative emotionality hence they worry a lot as they think and feel that they
will never be in control of their lives

Discussion Question:
1. What are the factors that affect one’s personality?
2. Give the different basic personality traits and cite example?

References:

A. Books

E. Magalona “Personality Development” by Mindshapers publishing, 2018

C. Sanchez and S. Avelino “Personality Development and Human Relations”

B. Internet Sources

Professional Development: [Link]

Ethics: [Link]

Common questions

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Humanistic theory suggests that professional development hinges on fulfilling personal needs and achieving self-actualization. Carl Rogers emphasized personal growth and change, where professional development requires creating an environment that nurtures potential. Meanwhile, Maslow's hierarchy of needs proposes that self-actualization, the pinnacle of human needs, is achieved when career choices align with personal values and passions. For students, this means pursuing careers that not only satisfy basic and psychological needs but also allow for personal fulfillment and growth .

Soft skills, such as communication, teamwork, and problem-solving, are crucial in professional development as they facilitate effective collaboration and interaction in the workplace. Students can enhance these skills by participating in activities outlined in the course, such as brief sharing sessions, engaging with readings on professional development, and completing set activities. These methods help in understanding different communication styles, managing professional relationships, and presenting ideas effectively, which are vital for career growth .

In Freud's psychodynamic theory, the personality is composed of the id, ego, and superego. The id represents the impulsive desires seeking immediate gratification, the superego embodies the moral conscience aiming for societal approval, and the ego acts as the rational mediator between the two. For a student in a professional setting, the ego's role is crucial as it negotiates between the impulsive desires of the id and the ethical constraints of the superego. This balance helps in developing a mature professional personality by enabling the student to make decisions that satisfy both personal desires and professional ethics .

The course emphasizes professional networking as a critical component of career development by highlighting its role in idea presentation and service proposal. Strategies for students include actively participating in company meetings, engaging with peers through professional networking events, and leveraging verbal communication skills. These activities expand professional connections and generate opportunities for career advancement, enabling students to present their skills effectively and establish a robust professional network .

Personality theories, such as psychodynamic, behaviorist, and humanistic approaches, influence ethical business practices by explaining the motivations behind individual actions. Understanding the ego's balancing role can foster ethical decision-making, while behaviorism highlights the importance of environmental influences and reinforced ethical behavior. Humanistic theories focus on aligning business practices with personal values and self-actualization, ensuring ethical integrity is maintained. These theories guide professionals in developing a responsible and ethical business mindset .

Psychodynamic theory suggests that workplace conflict often arises from the tension between the id (impulsive desires) and the superego (moral conscience). The ego must mediate these internal conflicts to resolve professional disputes. By understanding and managing these internal dynamics, professionals can address underlying personal motives and ethical considerations, thus finding balanced solutions that satisfy both personal needs and organizational values, leading to effective conflict resolution .

Conscientiousness, which involves diligence and discipline, can lead to a professional who is organized and reliable, positively contributing to workplace etiquette through thorough preparation and adherence to company standards. Agreeableness, characterized by altruism and cooperativeness, fosters a respectful and empathetic workplace atmosphere where mutual understanding and collaboration are prioritized. Together, these traits encourage a workplace environment rooted in mutual respect and high ethical standards .

Nature refers to the genetic inheritance that shapes one's inherent traits—such as temperament and intelligence—while nurture involves the environmental factors that influence one's personality development. Professionally, genetic traits may predispose individuals to certain behaviors, but the environment, encompassing physical and social influences, plays a critical role by shaping attitudes, interests, and motivation through social learning and experiences from institutions. The interplay of both aspects determines the core traits that define an individual's professional behavior and success .

Behaviorism, which emphasizes learning through conditioning, suggests that professional behaviors can be shaped by modifying the environment and using reinforcement. By applying positive or negative reinforcements, desired professional behaviors can be strengthened, while undesired ones can be diminished. This approach implies that professional development can be systematically achieved by designing learning environments that consistently reward skill acquisition and ethical behavior, thereby cultivating the requisite behaviors for professionalism .

The five basic personality traits—openness, conscientiousness, extraversion, agreeableness, and neuroticism—provide insights into an individual's behavior and interaction style. Understanding these traits can guide personal and professional development by identifying strengths to leverage and weaknesses to address. For example, individuals high in openness may pursue innovative roles, while those high in conscientiousness can thrive in detail-oriented positions. Awareness of one's personality traits aids in career path decisions, improving interpersonal relationships, and optimizing professional capabilities .

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