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Internal vs External Recruitment Analysis

Puan Julia Hani and Mr. Addi discuss filling job vacancies at Bina Megah Holding. [1] The company wants to expand its production line by recruiting more operational employees. [2] They agree to first conduct internal recruitment before considering external candidates. [3] The document provides context for questions about advantages of internal versus external recruitment, methods for retaining staff, and group decision making processes for Puan Julia Hani's team to complete the staffing process.

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jenny lee
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0% found this document useful (0 votes)
11 views10 pages

Internal vs External Recruitment Analysis

Puan Julia Hani and Mr. Addi discuss filling job vacancies at Bina Megah Holding. [1] The company wants to expand its production line by recruiting more operational employees. [2] They agree to first conduct internal recruitment before considering external candidates. [3] The document provides context for questions about advantages of internal versus external recruitment, methods for retaining staff, and group decision making processes for Puan Julia Hani's team to complete the staffing process.

Uploaded by

jenny lee
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

CLO / GSA MARKS

CLO3 50/50

SESSION 1: 2023/2024
DPB 10023 & PRINCIPLES OF MANAGEMENT TOTAL /50
PROBLEM SCENARIO
NAME 1)JENNY LEE JIA RONG TIME ALLOCATION: 5 Days

MATRIX NO 1) 16DPR22F2007 DATE: 17/11/2023


PROGRAM DIPLOMA MARKETING CLASS: DPR2A

INSTRUCTION:

1. Form a group of 3 or 4 persons.


2. Answer all questions
3. Submit your report in MS Teams or your lecturer.
4. The cover of case study must include:
i. Polytechnic logo
ii. Code and course
iii. Title
iv. Group name & matric no
v. Class
vi. Lecturer name
5. Format report
Font :
Size font :
6. Any question refer your course lecturer
7. Due date : FIVE DAYS (5) after receiving this question.
JOB OPENINGS AT BINA MEGAH HOLDING

Mr. Addi, the General Manager of Bina Megah Holding in Bandar Sri Petaling, Selangor
has just finished his meeting with the Chief Executive Officer of the organization. The
organization intends to expand its production line, and they agreed that one way to achieve this
objective is by recruiting more production employees in operational level. Mr. Addi asked Puan
Julia Hani, the new Human Resource Manager whom the company hired about a month ago, to
explain about the staffing process.

Both of them discussed several key issues, including the number of vacancies that need
to be filled. It is the organization’s policy to conduct an internal recruitment first before opening
up any vacancies to external candidates. They agreed on the number of recruits and the
various approaches that Julia Hani and her team would be using to search for suitable
candidates.

When the organization has done recruitment, employees need to be given appropriate
training so that employees are trained to do their jobs effectively. Appointed employees can
also be retained if the organization provides a good job package.
Questions:

1. Identify any FIVE (5) of advantages or disadvantages of internal versus external


recruitment.

Five (5) of advantages or disadvantafges of internal versus external recruitment is:


3 advantage of internal recruitment is:
1) Save cost ,time and energy
-Organization can save cost because internal recruitment usually don’ need to post ads on
job boards,subscribe to resume databases ,and pay for backgrounds check.
-There can save time because organization will not have to invest time monitoring the
recruiting steps such as background checks,interviews and other time- sonsuming hurdles.

2) Increase employee morale


-If the wrong external candidate is hired, this can lead to resentment and a decrease in
employee morale. However, when you hire workers internally, you send the message that
you appreciate your employees’ skills and talents enough to recognize their potential to
advance and grow professionally
- Internal recruitment also can motivates employees to push themselves to grow and seek
additional roles within the company, it also inspires loyalty which then translates to higher
engagement and lower turnover.

3) Familiarity and assurance


-You’re familiar with their personalities, can rely on their proven track records with your
company, and you have easy access to performance metrics. Hiring outside of your
company brings an element of unpredictability, but hiring internally is a safe bet where you
know who you’re committing to.
-The internally recruited employee is already familiar with your business’s company
culture and business processes, acclimatising them to your company won’t be an issue.
Hiring them into a different position in your company will minimise the time it takes to
draw up a new contract and get them accustomed to the behavioral expectations of your
workplace. They will not need the same onboarding, as they’ve previously established
work relationships, and they’ll already be on your payroll and used to your pay structure.
Their training process will also be less extensive.

2 advantages of external recruitment is:


1) Gain new perspectives
-Hiring and promoting people internally can cause a company to stagnate if the staff
become very set in their ways. Inspiring change can be difficult if the same company
perspectives are present across a group of staff who have all worked their way up the
company.
- External Recruitment can also be motivating for teams to feel energised by outside ideas
or by being challenged on why things happen the way they do at that company.
-External recruitment can bring company new viewpoints, unique ideas, and a wealth of
experience. This is especially useful if the firm wants to diversify its product lines, enter
new markets, or embrace new technology.

2) Larger pool of applicants


-When seeking the finest applicants for a position, firms might use external recruiting to
cast a broader net. Internal recruiting limits the organization to its existing staff pool, which
may not necessarily contain the best applicants for the job.
- On the other hand, external recruitment gives the business access to a bigger talent
pool, increasing the likelihood of finding the perfect individual for the job.

(CLO2, C1)
(15 mark)xswsw
2. Discuss FIVE (5) methods how to retain staff in organization.

1) Provide financial & non- financial reward

 Financial incentives are incentives for staff that involve money, such as an
employee's compensation. These are of referred to as reward or financial
reward.

 Examples reward like [Link] can give bonus to their staff that
achieve the target sales.

2) Honour employees & win their heart

 Employees want to know they are respected and appreciated. As the saying
goes, people may readily forget the things that you said, but they will always
remember the way you made them feel. Many workplace legends are built
around the horrific things weary and stressed-out managers said or did.

 if managers or organization make it a priority to show outward respect for


employees on a regular basis, it will lead to a strong and enduring workplace
culture as well as positive experiences and memories that they will never
forget.

 Be a good listener. Employees will be motivated when you listen in the


present moment with empathy and understanding. Coach, mentor and
develop your associates. Provide ample opportunities for growth
and development.

3) Place importance on employee welfare &improve working condition

 Providing employees with favorable and comfortable workstations can


increase productivity levels. Being efficient and comfortable makes
employees happier and more satisfied with their work environment also can
retain the staff in organization.

 Example: Firms can provides a stable desk and comforrable office chairs to
theirs employees for examples their office staff.

4) Provide share ownership

 Provide share ownership can motivates employees to become more


productive and retain the employees

 After organization provide share ownership means aligns the employee and
employer’s interest.
5) Provides retirement benefit

 Retirement benefits are given to employees to make sure that they can have
a constant income and a secured [Link] re well off and can be
financially independent and lead their retaired lives with no finiancial
challenges.

 The retirement benefits mainly consist of the employees’ leave encashment


(employees are allowed to accumulate leaves and exchange them for cash
on their retirement), retirement gratuity, and the amount that they were
contributing to their provident fund account throughout their service.

 Example retirement benefit is pension on retairing

(CLO2, C2)
(15 marks)
3. Provide FIVE (5) group decision making process that can be used by Puan Julia Hani
and her team in order to complete the staffing process.

1) Identify the problem

 Puan Julia Hani must identify the problem that happened in the organization
to take action.

 The problem muat be clear ,measurable and timely to achieve the


organization goal.

 Identify problem by define the problem,identify the objective of the decision


and diagnose the causes

2) From alternative

3) Analyze alternatives

4) Select the best alternatives

5) Implement and perform evaluation


(CLO2, C3)
(20 marks)
END OF QUESTIONS

Common questions

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Relying solely on internal recruitment can limit organizational growth by restricting the talent pool to existing employees, potentially missing out on highly qualified candidates from outside the company . It can lead to stagnation, as promoting from within might perpetuate existing ways of thinking and hinder innovation . Moreover, it may increase internal competition and resentment if not managed properly, as employees might feel overlooked or discouraged if consistently passed over for promotions . These disadvantages highlight the need for a balanced approach to recruitment.

Internal recruitment has the advantage of cost savings, as it typically avoids expenses associated with job advertisements and background checks . It increases employee morale by sending a message that the organization values its employees' skills and talents . Furthermore, employees recruited internally are already familiar with the company culture, reducing onboarding time and ensuring quicker adaptation to new roles . Familiarity with their performance metrics also provides assurance in their capabilities . These factors collectively enhance organizational efficiency by reducing the time and resources spent on hiring and onboarding, while boosting employee engagement and retention.

Organizations can enhance retention rates by showing respect and appreciation through regular recognition and honoring employees, which makes them feel valued . Implementing a culture where managers consistently express gratitude and respect can create a positive workplace atmosphere . Being a good listener and offering opportunities for professional development also demonstrate appreciation, reinforcing commitment to employee growth. These actions foster strong workplace relationships and build a loyal workforce, reducing turnover and enhancing retention .

By focusing on employee welfare, an organization can retain staff through improved job satisfaction and productivity. Providing comfortable work conditions, such as stable desks and ergonomic office chairs, enhances efficiency, leading to higher satisfaction and motivation . When employees feel their work environment supports their job responsibilities, they are more likely to remain with the organization. Additionally, addressing welfare needs indicates that the company respects and values its employees, fostering a culture of appreciation and belonging . This results in reduced turnover and a more committed workforce.

The group decision-making process involves several critical steps: identifying the problem, forming alternatives, analyzing these alternatives, selecting the best alternative, and implementing and evaluating the decision . Identifying the problem ensures the team understands the issue clearly. Forming alternatives allows for a range of possible solutions to be considered. Analyzing these alternatives helps assess the potential impact and feasibility of each option. Selecting the best alternative ensures the decision aligns with organizational goals. Finally, implementation and evaluation measure the effectiveness of the chosen solution, providing insights into future decision-making processes .

Providing retirement benefits plays a crucial role in employee retention by ensuring financial security for staff after their careers end, which is a significant motivator for long-term loyalty . Employees with secure retirement plans are likely to remain with the organization, as these benefits form an essential part of their financial planning and future security . This long-term commitment contributes to organizational stability by maintaining a seasoned workforce and reducing the costs associated with high turnover, such as recruitment and training expenses .

Providing share ownership motivates employees by allowing them to have a stake in the company's success, aligning their interests with those of the employer . When employees own shares, they become more invested in the organization's performance, as their financial well-being is directly tied to company success. This alignment encourages them to work harder and remain with the organization, reducing turnover rates. Furthermore, it can enhance productivity and loyalty, as employees feel valued and acknowledged for their contributions to the organization's growth .

Honoring employees and winning their hearts contribute to a strong workplace culture by fostering an environment of respect and appreciation . When employees feel that their efforts are recognized and valued, it builds trust and strengthens their emotional attachment to the organization. Acts of recognition and appreciation create positive experiences and memories, contributing to a sense of belonging and community . This emotional connection enhances employee retention by fostering loyalty and reducing turnover, as employees are more likely to stay in an organization where they feel valued and part of a supportive culture .

External recruitment contributes to organizational innovation by bringing in new perspectives and diverse ideas, which may not be present among existing staff who share similar experiences and company perspectives . This influx of new ideas can inspire change and energize teams by challenging existing norms and introducing novel approaches . Additionally, accessing a larger pool of applicants increases the likelihood of finding individuals with unique skills and expertise necessary for expanding product lines or entering new markets . Thus, external hiring invites fresh viewpoints and fosters organizational growth.

Financial rewards, such as bonuses and compensation, directly motivate employees by offering tangible benefits for achieving performance targets . This can increase job satisfaction and loyalty, reducing turnover. Non-financial rewards, such as recognition and professional development, provide intrinsic motivation by fulfilling employees’ psychological needs for appreciation and growth . Together, these rewards create a balanced incentive system that addresses various employee motivations, effectively retaining staff by enhancing engagement and satisfaction with their roles .

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