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HR Internship Insights at PeoplePlus

The document discusses the experiences and lessons learned from an internship at PeoplePlus Staffing Solutions, Inc. in the human resources department. The intern learned about different HR functions beyond hiring and payroll like benefits administration and policy guidance. They observed how the company supports employees at various life stages through programs like parental leave and tuition reimbursement. The intern gained exposure to other departments through a marketing project and came to understand different levels of job responsibilities. The internship helped them feel prepared to contribute in future careers and confirmed their interest in human resources.

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37 views2 pages

HR Internship Insights at PeoplePlus

The document discusses the experiences and lessons learned from an internship at PeoplePlus Staffing Solutions, Inc. in the human resources department. The intern learned about different HR functions beyond hiring and payroll like benefits administration and policy guidance. They observed how the company supports employees at various life stages through programs like parental leave and tuition reimbursement. The intern gained exposure to other departments through a marketing project and came to understand different levels of job responsibilities. The internship helped them feel prepared to contribute in future careers and confirmed their interest in human resources.

Uploaded by

stephaniejacobe.1999
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Being a human resource intern has been one of the greatest learning experiences I

have had thus far. Growing up, I did not understand how HR worked, but now that I am
an intern firsthand, I know that HR is not only about hiring employees or maintaining
payroll. On the days that I’ve been an HR intern with PeoplePlus Staffing Solutions, Inc.,
I learned how to help people navigate and understand their benefits package and
answered employee questions about the company's policies, during our discussion on
the employee code of conduct. Some employees are asking regarding on parental
leave, especially single parents, and their other benefits. During my internship program I
encounter, different people who I interviewed and orient, and read their gesture if they
are align to their desire work. Some applicants are not suitable to their desire work, as
an HR intern, we want all the applicant to have a job, that’s why offer them a suitable
work for them. Here I learned that, don't be afraid to ask questions, as an HR intern, it's
important to be proactive and ask questions if you are unsure about something. For
example, if you do not understand a policy or procedure, it's important to ask your
supervisor or co-worker for clarification. Asking questions will help you learn the ropes
of being in the workplace.

This internship has taught me a great deal about how to interpret and utilize data!
When I started the job, I was nervous and worried about being given too much
responsibility, that I might not do it well because I don’t have any idea or any working
experience related to HR. I am very thankful to the staff and to the Operational Manager
that guide me on what to do and what need to do, they are very kind and very patient to
me, because they always answer my question that are related to what are they doing,
they are also patient to the employee or applicant that are rude to them. I am amused
on how they handle some rude employee or applicant. I learned to them that it's not
always easy- As an HR intern, it's important to realize that not everything will go
perfectly all the time. Sometimes problems will occur in the workplace and you may be
tasked with resolving them as part of your duties. It's important to be able to take these
issues and give them a clear-cut solution in a timely manner. Also, communication is
key, when working as HR, it is very important, especially when trying to solve problems
and issues, it's best to communicate with your co-workers and supervisors so the
problem can be resolved as quickly as possible.

Now that I have been at PeoplePlus Staffing Solutions, Inc., for a few months as an
HR intern, I am comfortable with my responsibilities and can confidently contribute to
the workforce. I understand now how companies need to support their employees
through various stages of life. As an HR intern at PeoplePlus, I can see how much the
company supports its employees. For example, PeoplePlus offers excellent service for
all their full-time employees, not only to their regular employee but also to the other
employee like to their manos and on calls, but also to their company partnership. The
agency also has many programs like enable women to return to work after childbearing
and that help students pay for school through tuition reimbursement programs, among
other human resource functions. I have been introduced to a multitude of careers within
the company, including marketing. An example of this was when I worked in the
marketing department for three weeks. One of my tasks was to design a poster for that
campaign, which gave me a glimpse of what it is like to be involved in different
departments within PeoplePlus.
As an intern in the human resources department at PeoplePlus, I learned that different
roles have different levels of responsibility. For example, a receptionist's job is not as
demanding as a Human Resources manager's but the work can still be tiring. We also
learned how to create job descriptions for positions and what makes for good interview
questions. It is a great opportunity to get a real world feel of what you might do after
graduation. There are some students who know exactly what they want to do but most
don't. I believe that internships help students figure out their future careers by allowing
them to try on different hats until something fits right. Now, I am confidently known that I
can contribute to my future work, because of PeoplePlus taught me, that I might forever
treasure and share it to more future HR.

Common questions

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The greatest learning outcome for HR interns, according to the document, is the comprehensive understanding of how to support employees through various stages of life and their integration into company practices. This includes learning to interpret and implement HR functions such as navigating benefits packages, policy understanding, and developing skills like proactive questioning and problem-solving .

The experience of interviewing and orienting different people is important for HR interns because it helps them develop critical assessment skills, including evaluating if candidates fit well with their desired roles. This process also enhances their ability to identify suitable jobs for applicants even if initial matches are not ideal. It underscores the importance of adaptability and understanding individual capabilities, crucial for effective human resource management .

Working in different departments, such as marketing, contributes to an intern's understanding of their HR role by exposing them to diverse job functions and responsibilities. This broadens their perspective on how different roles interact with HR functions and enhances their ability to create accurate job descriptions and interview questions. Such interdepartmental experience is also beneficial for understanding the varying demands and contributions of different roles within a company .

Communication is highlighted as a vital skill in HR internships because it facilitates the resolution of workplace problems by ensuring misunderstandings are clarified and solutions are collaboratively developed. Being excellent in communication helps HR interns coordinate effectively with co-workers and supervisors, fostering a cooperative environment for timely problem resolution .

Company programs play a significant role in employee support by helping employees through various life stages, such as enabling women to return to work after childbirth or offering tuition reimbursement to students. These programs reflect in HR practices by demonstrating the company's commitment to employee welfare, which is crucial for retention and morale. Such programs often shape HR policies and the overall organizational culture of support and development .

HR internships assist students in identifying their future career paths by offering real-world experiences across different roles within a company, thereby allowing them to explore various career options and understand where their interests might align. By trying out different roles and department exposure, like a marketing office experience, students can identify the type of work that suits them best, leading to more informed career decisions .

HR interns might face challenges such as handling rude employees or applicants and dealing with workplace problems. Addressing these challenges involves maintaining open and effective communication with supervisors and colleagues, being proactive by asking clarifying questions, and employing problem-solving skills to find timely and clear-cut solutions. Patience and resilience are also crucial in managing such challenges effectively .

Skills emphasized as crucial for success in an HR internship include proactive questioning, communication, problem-solving, and the ability to interpret and utilize data. These skills are vital as they ensure interns can understand policies, handle workplace challenges, and contribute effectively to the workforce. The ability to communicate effectively is particularly highlighted for resolving issues efficiently .

Understanding different job roles contributes to developing job descriptions and interview questions by providing insights into the specific demands and requirements of each role. This knowledge enables HR professionals to craft precise job descriptions that accurately reflect job duties and necessary qualifications, and to formulate interview questions that assess the right competencies and cultural fit, ensuring effective recruitment and selection processes .

An HR internship helps someone learn about employee benefits and company policies by providing firsthand experience in navigating benefits packages and addressing employee queries about policies. Interns engage in practical activities such as helping employees understand benefits and discussing company policies like the employee code of conduct, which deepens their knowledge and practical understanding of the HR field .

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