Example House of Quality Matrix
(Mountaineering Climbing Harness)
K ey to roof / correlation
+ -
m atrix sym bols -
+ P ositive / S upporting -
- N egative / Tradeoff
+ +
-
D IR E C T IO N O F IM P R O V E M E N T
P erform ance S ize of Technical
T E C H N IC A L P LA N N IN G M AT R IX
m easures range details
R E Q U IR E M E N T S
C U S TO M E R
R E Q U IR E M E N T S
E asy to put on 2 3 3 4 4 1.2 1.1 2.6 7
C om fortable w hen hanging 5 4 4 2 5 1.2 1.4 8.4 22
F its over different clothes 1 1 1 5 2 1.2 1.0 1.2 3
A ccessible gear loops 3 3 4 1 3 1.0 1.0 3.0 8
D oes not restrict m ovem ent 5 2 2 3 5 1.6 1.4 11.2 29
Lightw eight 3 3 2 5 3 1.0 1.0 3.0 8
S afe 5 4 3 3 4 1.0 1.2 6.0 16
A ttractive 2 2 2 5 3 1.2 1.1 2.6 7
T E C H N IC A L P R IO R IT IE S 54 81.2 63 23.4 70.2 191.6 98.6 30 K ey to interrelationship m atrix sym bols
P E R C E N TA G E O F TO TA L 9 13 10 4 12 31 16 5 S trong interrelationship
O ur product Y 174g 250 5 4 4m m 1 4 M edium interreltionship
C om petitor A 's product Y 193g 321 3 5 8m m 4 5 W eak interrelationship
C om petitor B 's product Y 157g 198 6 4 3m m 1 3
D E S IG N TA R G E T S Y 160g 250 8 6 4m m 2 4
Blank House of Quality Matrix
Name: Stud. ID.
Product, Service or Software Name:
Description of its use/purpose:
K ey to roof / correlation
m atrix sym bols
+ P ositive / S upporting
- N egative / Tradeoff
D IR E C T IO N O F IM P R O V E M E N T
T E C H N IC A L P LA N N IN G M AT R IX
R E Q U IR E M E N T S
C U S TO M E R
R E Q U IR E M E N T S
T E C H N IC A L P R IO R IT IE S
K ey to interrelationship m atrix sym bols
P E R C E N TA G E O F TO TA L
S trong interrelationship
O ur P roduct
M edium interreltionship
C om petitor A 's P roduct
W eak interrelationship
C om petitor B 's P roduct
D E S IG N TA R G E T S
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Example House of Quality Matrix
(Mountaineering Climbing Harness)
Key to roof / correlation
+ -
matrix symbols -
+ Positive / Supporting -
- Negative / Tradeoff
+ +
-
DIRECTION OF IMPROVEMENT
Performance Size of Technical
TECHNICAL PLANNING MATRIX
measures range details
REQUIREMENTS
CUSTOMER
REQUIREMENTS
Easy to put on
Comfortable when hanging
Fits over different clothes
Accessible gear loops
Does not restrict movement
Lightweight
Safe
Attractive
TECHNICAL PRIORITIES Key to interrelationship matrix symbols
PERCENTAGE OF TOTAL Strong interrelationship
Our product Y 4mm Medium interrelationship
Competitor A's product Y 8mm Weak interrelationship
Competitor B's product Y 3mm
DESIGN TARGETS Y 4mm