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Conflict Management Strategies Explained

This document discusses objectives and methods of conflict management. It begins by defining conflict management as working to mitigate armed conflicts and build sustainable peace through alternative channels for dialogue and negotiation. It then outlines the aims and objectives of understanding conflict management as a dynamic field concerned with distributing values and resources to transform conflicts into lasting peace. The document proceeds to describe different strategies and methods used in conflict management, from unilateral to multilateral approaches, including conflict prevention, peacemaking, peacekeeping, peacebuilding, and statebuilding. It also discusses conventional approaches that view conflict management as containment versus approaches that see the possibility of eliminating conflicts altogether.

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0% found this document useful (0 votes)
37 views12 pages

Conflict Management Strategies Explained

This document discusses objectives and methods of conflict management. It begins by defining conflict management as working to mitigate armed conflicts and build sustainable peace through alternative channels for dialogue and negotiation. It then outlines the aims and objectives of understanding conflict management as a dynamic field concerned with distributing values and resources to transform conflicts into lasting peace. The document proceeds to describe different strategies and methods used in conflict management, from unilateral to multilateral approaches, including conflict prevention, peacemaking, peacekeeping, peacebuilding, and statebuilding. It also discusses conventional approaches that view conflict management as containment versus approaches that see the possibility of eliminating conflicts altogether.

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Aayat Syed
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© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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UNIT 6 OBJECTIVES OF CONFLICT MANAGEMENT

Structure
6.1 Introduction
Aims and Objectives
6.2 Methods
6.3 Different Approaches
6.4 United Nations and Conflict Management
6.5 Conflict Management in Cultural Context
6.6 Factors Affecting the Course of Conflict Management
6.7 Social and Environmental Dimensions of Conflict
6.8 Arms Proliferation and Conflict Management
6.9 Criticism of the Concept of Conflict Management
6.10 Summary
6.11 Terminal Questions
Suggested Readings

6.1 INTRODUCTION

Wars produce the worst violations of human rights worldwide and are the greatest
impediments to human development. Most of the more than 50 major armed conflicts
since the Cold War have been internal clashes over religion, national or ethnic identity,
and/or access to natural resources or wealth. Conflict management works to mitigate such
conflicts and build sustainable peace. Conflict management refers to peace, and looks for
alternative channels for dialogue and negotiation. Conflict management helps warring
parties when traditional dispute management methods fail, filling the space between
official diplomacy and unofficial grassroots peace efforts. Some recent wars have been
the bloodiest, most devastating of modern times: 4 million people killed in the
Democratic Republic of the Congo, 2 million killed in Sudan, and genocides in Rwanda
and Bosnia-Herzegovina. In 2009, 14 major armed conflicts were active in 13 locations
around the world. Over the past decade, the global number of active major armed
conflicts has declined overall, but the decline has been very uneven, with major drops in
2005 and 2007, and an increase in 2009. The end of the Cold War brought a new
momentum to the study of conflict management. One of the main reasons for this was the
proliferation of violent conflicts in regions such as Eastern Europe. The level of domestic
ethnic conflicts, as well as of ethnic conflicts between communities and neighbouring
states, attracted much interest among researchers.

Conflict management has become a necessity of the modern international system.


Conflicts are monitored, controlled, and prevented from growing into destructive
proportions. Conflict control has become both a diplomatic task and a branch of military
strategy. This attitude may take even more radical form if developments such as
terrorism, extremism, and illegal trade in drugs and arms are not brought under firm legal
control. The international community has made significant efforts to find solutions to
conflicts from the past era associated with ideological struggle or national self-
determination. It must now find ways to deal with new conflicts as they appear. These
have been adjusted in diplomatic practice and have become a part of the international
political sphere. They may be roughly labeled as "conflict management," which includes
the following:

· Conflict resolution, which looks for models and mechanisms for solving existing
conflicts;
· Conflict control, which aims at controlling the state of conflicts, above all the
level of violence; and
· Conflict prevention, which stresses the avoidance of conflicts in the future.

This idea of conflict management is strongly supported by practical results from the
previous times in international relations, including the following:

The end of the Cold War between the United States and the Soviet Union, their mutual
efforts in strategic arms reductions, joint activities in settling some regional conflicts, and
confidence-building in Europe; the end of colonisation, success in the resolution of wars
of national liberation, and the accomplishments of nation-building efforts; the end of the
North-South confrontation between the rich nations of the West and the poorer
developing nations of the South, and the evolution of the World Trade Organisation, one
of the strongest elements of the current international system; the end of the oil crisis of
1974, which followed a major conflict of interests between oil consumers and the
producers/exporters of oil, and the development of the Organization of Petroleum
Exporting Countries (OPEC), a reliable vehicle for conflict resolution through market
regulation. These accomplishments have proved the validity of conflict management as a
realistic goal for policy makers.

Aims and Objectives


After reading this Unit, you would be able to understand

· Conflict management as a discipline diverged from power-based conflict theory


· Conflict Management as a dynamic, interdisciplinary field, evolving as a response
to problems in international relations.
· Conflict management as a mechanism concerned with deciding on the distribution
of values and resources.
· Conflict management that enables a transformation from conflict to lasting peace
by addressing root causes and effects of conflict.

6.2 METHODS

The full range of methods and instruments that constitute conflict management is quite
wide. It varies from coercive measures, through legal processes to third party
intervention and multilateral conferences. For analytical purposes, it is important to
divide these methods to (a) unilateral methods (e.g. one-party threats), (b) bilateral
methods (e.g. bargaining and negotiation, deterrence), and (c) multilateral methods (e.g.
third party intervention). We can identify five strategies of conflict management: conflict
prevention, peacemaking, peacekeeping, peace-building and state-building.

Each conflict management strategy addresses specific problems that occur during the
conflict process:

· Conflict Prevention: politicisation, militarisation, escalation;


· Peacemaking: perceived incompatibility of interests;
· Peacekeeping: violent behaviour/military activity;
· Peace building: negative attitudes/socio-economic structure; and
· State building: collapsed states and weak or non-existing civil and political
institutions.

Conflict Prevention is an approach that seeks to resolve disputes before violence breaks
out; Peacemaking transforms the conflict from violent to spoken, ?????and further,
toward the definition of a common peaceful solution; Peacekeeping missions are often
required to halt violence and preserve peace once it is obtained. Peacemaking spans
activities from the inception of conflict management to the process of agreement and its
subsequent implementation. It includes Mediation, Facilitation and Agreement Support.
Mediation and Facilitation refer to direct support to a conflict management process (both
high-level political negotiation and community-based processes) through the provision of
mediators and/or facilitation (e.g., venues, back-up). Agreement Support is designed to
capture a range of activities that may arise in the context of supporting the
implementation of peace agreements. It is widely recognised that this part of the
spectrum of peace making is critical, particularly in light of the fact that over 40% of all
peace agreements relapse into conflict within five years. If successful, those missions
can strengthen the opportunity for post-conflict peace-building, which should function to
prevent the recurrence of violence by addressing the root causes of conflict and creating a
stable and durable peace.
Peace building reflects the evolution of policy thinking within the international
community from the concept of peacekeeping to a more comprehensive approach. It
encompasses a range of activities concerned with building a sustainable and lasting
peace, particularly focusing on gaps in post-conflict governance. These include security
sector reform; institutionalising the rule of law; supporting disarmament, demobilisation
and reintegration; promoting reconciliation; managing transitional justice; and building
institutional capacity. Finally, state-building is the process of reconstructing weak or
collapsed infrastructure and institutions of a society - political, economic and civil - in
order for civil society and politics to begin to function normally.

6.3 DIFFERENT APPROACES

6.3.1 CONVENTIONAL APPROACH

Conflict management has been conventionally associated with conflict containment.


According to Hugh Miall, conflict management theorists “see violent conflicts as an
ineradicable consequence of differences of values and interests within and between
communities.” These theorists regard “resolving such conflicts as unrealistic: the best that
can be done is to manage and contain them, and occasionally to reach a historic
compromise in which violence may be laid aside and normal politics resumed.” This
definition assumes that conflicts are irresolvable and that handling is limited to
containing them and ending the violence. However, other theorists believe that it is
possible to eliminate conflicts. Therefore, they see conflict management as a stage in the
handling of conflicts, which could be followed by later stages. For instance, John
McGarry and Brendan O’Leary have divided what they call “ethnic conflict regulations”
into two main sections: conflict management and conflict termination. This distinction is
based on the idea that the former is concerned with the handling of the consequences of
differences between adversaries, whereas the latter is concerned with terminating them.

Strategies of conflict management are largely rooted in realist approaches to international


relations. They ignore entirely the psychological dynamics characteristic of confliction
relationships. Strategies of deterrence and other forms of coercion may be
counterproductive when they encourage targets to reframe the relationship and make
resisting foreign pressure their primary goal. Sophisticated strategies of conflict
management must avoid this pitfall and find ways of enhancing, not denigrating, the self-
esteem of others. In this event, Ned Lebow illustrated these points with historical
examples and suggested a more nuanced framework for managing and reducing interstate
conflict. Deterrence was another method of managing the Cold War conflict. Again,
conflict and dispute were allowed to continue, but open, large-scale confrontation was
avoided. Deterrence is based on controlling the behaviour of other actors by the use of
threats.

6.3.2 NORMATIVE POLITICAL THEORY

Normative political theory saw conflict as a competitive struggle to be won by one side.
In contrast, needs-based conflict management theorists developed a cooperative approach
to conflict management, focusing on fundamental human needs to encourage ‘win-win
solutions’. Nonviolence, cooperation and the belief in the essential goodness of humanity
are basic principles of this approach to conflict management.

6.3.3 COSER AND CONFLICT MANAGEMENT

Lewis Coser identified positive aspects of conflict. Coser felt the need to correct the
balance of analysis, which tended to focus on the “dysfunction” of conflict rather than the
potential positive aspects of conflict. Coser provisionally defined conflict as “a struggle
over claims to scarce status, power and resources in which the aims of the opponents are
to neutralise or eliminate their rivals”. Later he defined conflict as a “clash of values and
interests”.

6.3.4 GALTUNG AND PEACE RESEARCH

Johan Galtung founded the Journal of Peace Research in 1964. Galtung, for the purposes
of identifying steps to peace, introduced a broader notion of violence which encompasses
those “avoidable insults to basic human needs”. These basic needs included security and
identity. Galtung goes on to categorise violence into two forms: direct violence and
structural violence. The former includes the everyday notion of violence, whereby an
individual or group suffers physical or emotional pain as the result of direct action.
Structural violence is caused by the institutions and structures of society which result in
inequality or “oppression” among individuals.

6.3.5 JOHN BURTON AND HUMAN NEEDS THEORY

John Burton established the Centre for the Analysis of Conflict, University of London in
1966. His theory operates on the premise that a pre-condition for the management of
conflict is that fundamental human needs be met. Burton adopted eight fundamental
needs. Those adopted needs included control, security, justice, stimulation, response,
meaning, rationality and esteem/recognition. Burton’s additional need was ‘role-defense,’
the need to defend one’s role. Burton called these “ontological needs” as he regarded
them as a consequence of human nature, which were universal and would be pursued
regardless of the consequence. The principle-based approach aims to resolve conflict by
deferring judgment to a moral principle. Such an approach advocates the need for
interest-based negotiations in contrast to those based on a ‘position’. For example Fisher
would suggest that an interest would include issues like security, esteem and pleasures,
whereas positions would define how one achieved those interests.

6.3.6 REALIST PERSPECTIVE OF CONFLICT MANAGEMENT

The ‘power-based’, ‘force-based’ or ‘coercive’ approach to international conflict


management is what is called realism. Power-based conflict management includes both
violent and nonviolent forms of coercion—war and diplomacy. Traditional diplomacy is
often described as “war by other methods,” and as such a win/lose situation. Negotiators
advance their own ‘position’ and the process is decided by the most powerful party. John
Burton argues that realism ends with “coercive settlement” and not management. Realist
theory argues that international security is best achieved through the action of Great
Powers which can create regional power balances in unstable regions across the globe, by
force or by “geostrategic mediation” (‘diplomacy’).

6.3.7 PERSPECTIVES OF DEUTSCH AND PETER WALLENSTEIN

Deutsch claims that states involved in a negative interdependence, as states in an


enduring conflict undoubtedly are, tend to use coercion to manage their conflicts. States
in repeated conflicts develop a power orientation and use increasingly more coercive
methods of dealing with their conflict with each successive flare up. Neither the
attitudes, nor the conflict management behaviour of enduring states are presumed to
change much. Enduring conflicts appear to take a life of their own. A conflict punctuated
by instances of militarised hostility and cooperation attracts a more varied range of
conflict management strategies than other conflicts. Peter Wallenstein emphasizes the
containment function of conflict management method and theory: Conflict management
typically focuses on the armed aspects of conflict: bringing the fighting to an end,
limiting the spread of the conflict and, thus, containing it. Conflict management is more
ambitious, as it expects the parties to face jointly their incompatibility and find a way to
live with or dissolve it.

6.4 UNITED NATIONS AND CONFLICT MANAGEMENT

In addition, United Nations development cooperation should aim to strengthen society’s


capacity for coping, managing and resolving tensions before violent conflict erupts. This
includes providing assistance in strengthening governance in areas undergoing
development that will help to address unstable situations, the judiciary, traditional
conflict management mechanisms, the cultivation of political will and leadership for
peaceful management of disputes, the development of conflict management skills and
practices, consensus-building and public policy dialogue, and the promotion of
participatory and inclusive decision-making on central economic, social and political
issues. All development policies, programmes and projects need to be looked at through a
conflict prevention lens so that socio-economic inequities and inequalities do not give
rise to violent conflict. The conflict prevention lens approach needs to be incorporated
into the common country assessment/UNDAF process. At the request of Governments,
the UNDP portfolio for governance and rule of law activities in countries prone to
conflict now comprise more than half of UNDP programmes and activities, with an
annual budget exceeding US$ 1.2 billion. In addition, a number of UNDP programmes
support regional cooperation on cross-border issues (e.g., in the Tumen River Basin in
East Asia) that have a clear conflict prevention impact. In post-conflict situations, UNDP
area development programmes (e.g., Cambodia and Guatemala), small arms (e.g., Mali,
El Salvador, Albania) and disarmament, demobilisation and reintegration programmes
(e.g., Mozambique, Guatemala) are aimed at preventing the reoccurrence of armed
conflict.

A new generation of development projects is specifically focused on conflict prevention.


For example, several UNDP-led projects in Romania, Bulgaria, the former Yugoslav
Republic of Macedonia, Yugoslavia and Ukraine aim to create and strengthen early
warning, conflict analysis and management capacities within government and civil
society at the national and regional levels. The UNDP project entitled “Preventive
development in the south of Kyrgyzstan” is another pilot project which seeks to enhance
government capacities to undertake preventive measures as part of the process of nation-
building, and identifies the importance of a regional approach to successfully effect
preventive development. The Food and Agriculture Organization of the United Nations
(FAO)-led Horn of Africa Task Force strongly recommends the creation of capacity in
the region for early warning, conflict prevention and management, under the auspices of
the Intergovernmental Authority on Development (IGAD) and OAU, as part of its
Regional Food Security Programme. The UNDP project entitled “Capacity-building for
the OAU mechanism for conflict prevention, and management” is another example that
addresses the issue from a regional perspective. The UNDP and the Department of
Economic and Social Affairs are also collaborating with over 10 African conflict
management institutions and practitioners to develop training material in four areas:
conflict analysis and early response development, skills development for conflict
transformation, conflict-sensitive approaches to development and national capacity-
building in conflict management.

In recent years, there has been increased cooperation between the United Nations system
and the Bretton Woods institutions, which have openly acknowledged that conflict
seriously affects their development goals, and that understanding and working to prevent
conflict should be considered a part of their mandates. This new approach has manifested
itself in the establishment of a post-conflict unit in the World Bank and the new
Operational Policy on Development Cooperation and Conflict adopted by the World
Bank in January of this year. The World Bank’s economic research on civil war is
another area which has yielded important operational recommendations, which if
implemented could reduce the risks of conflict.

As each organisation increases its activities in the post-conflict peace-building, which is


an aspect of conflict prevention, the relationship has deepened. Examples of such
cooperation can be found in East Timor and Haiti, among other places. However,
contacts between the respective headquarters in this field have been limited and are only
beginning to develop. Such contacts, especially at the working level, can assist both
organisations in increasing their understanding of the situations they are both monitoring.
Within their mandates and as appropriate, each organisation should participate in the
prevention structures of the other organisations. The World Bank’s acceptance of the
United Nations offer to participate in the Executive Committee on Peace and preventing
the internal displacement of civilians can play an important and at times pivotal role in
the prevention of conflict. Unemployed and disaffected men and youth who are internally
displaced, in particular those in internally displaced persons camps, are very vulnerable to
recruitments (often forcible) by belligerents. By ensuring that civilians are able to remain
at home and continue with their livelihoods and education, we can reduce the risk that
they would become pawns in military action, thereby contributing to further conflict.
Advocacy for the protection of civilians should be directed not only at the belligerents but
also at members of the international community to take appropriate preventive action.

6.5 CONFLICT MANAGEMENT IN CULTURAL CONTEXT

In Western cultural contexts, such as Canada and the United States, successful conflict
management usually involves fostering communication among disputants, problem
solving, and drafting agreements that meet their underlying needs. In these situations,
conflict resolvers often talk about finding the win-win solution, or mutually satisfying
scenario, for everyone involved.

In many non-Western cultural contexts, such as Afghanistan, Vietnam, and China, it is


also important to find "win-win" solutions; however, getting there can be very different.
In these contexts, direct communication between disputants that explicitly addresses the
issues at stake in the conflict can be perceived as very rude, making the conflict worse
and delaying management. Rather, it can make sense to involve religious, tribal or
community leaders, communicate difficult truths indirectly through a third party, and
make suggestions through stories. Intercultural conflicts are often the most difficult to
resolve because the expectations of the disputants can be very different, and there is
much occasion for misunderstanding.

6.6 FACTORS AFFECTING THE COURSE OF CONFLICT MANAGEMENT

Factors affecting the course of conflict management are numerous. They involve the
manner of interdependence, type of actors, and kinds of issues. For the students of
International Relations, these factors are best conceptualised as (a) contextual factors, and
(b) behavioural factors. Contextual factors that affect international conflict management
include the character of the international system, the nature of a conflict, and the internal
characteristics of the states involved. The character of the international system affects the
expectations of states, and the strategies they may use to break out of a conflict. Features
such as polarity of the international system, patterns of alignments, and distribution of
power capabilities are all associated with different approaches to conflict. A bipolar
international environment, for instance, is likely to be more stable than a multipolar
system in responding to conflicts. The termination of intractable conflicts can be
explicitly linked to the nature of the international environment in which they occur.

6.7 SOCIAL AND ENVIRONMENTAL DIMENSIONS OF CONFLICT


MANAGEMENT

Conflict prevention and sustainable and equitable development are mutually reinforcing
activities. An investment in national and international efforts for conflict prevention must
be seen as a simultaneous investment in sustainable development since the latter can best
take place in an environment of sustainable peace. In the ongoing humanitarian crises,
advocacy and public information services conducted by the humanitarian community,
along with consolidated appeals, are the primary examples of humanitarian action to raise
the awareness of a particular conflict and its consequences. Often, humanitarian activities
create the only forum for divided groups to meet and to communicate — in itself a useful
process for any future reconciliation. Humanitarian agencies have negotiated the creation
of humanitarian spaces, routes or zones that have brought about a limited ceasefire to
allow humanitarian assistance to reach vulnerable groups.

Active promotion of human rights and support for the enhancement, codification and
implementation of human rights is a key feature of Ireland’s foreign policy, and an
essential element in the maintenance of international peace and security. A commitment
to human rights in peacemaking and peace building is embedded in our approach to
conflict management. The UNSCR Management 1325 emphasizes the distinct position of
women in conflict situations and in peace building. The Management calls for an increase
in the participation of women in peacemaking and peace building processes; the
provision of special protection to women and girls in armed conflict; and the
incorporation of a gender perspective into peacekeeping and peace building processes.

The relationship between climate and conflict is an emerging issue, and one which could
have potentially significant consequences. Climate change and conflict may be linked
through such issues as access to changing or diminishing water and natural resources,
food security, land tenure and migration. Understanding the relationship between conflict
and climate change and advancing the discussion on this are essential to preparing and
developing effective relations. The other contextual dimension that affects conflict
management is that of the internal characteristics of the actors involved. This refers as to
how certain structural properties of states affect their predisposition to engage in coercive
or other forms of conflict management. The nature of the polity has attracted the most
attention. Democratic states are more inclined to use peaceful methods of conflict
management (because of internal norms, liberal experience or electoral constraints),
whereas non-democratic states are more likely to utilise coercive methods of
management. Another factor here relates to the power capabilities of states. Although,
there is not much empirical evidence to suggest a strong relationship, power capabilities
can be linked to different conflict management behaviour e.g. a conflict between two
equally strong countries may be prolonged because both have the material and human
resources to carry on, and the willingness to tolerate high costs. All these contextual
factors affect directly the disposition to engage in different forms of conflict
management, and how a conflict will terminate.

6.8 ARMS PROLIFERATION AND CONFLICT MANAGEMENT

Arms proliferation is not merely a security issue; it is also an issue of human rights and of
development. The proliferation of small arms sustains and exacerbates armed conflicts,
endangers peacekeepers and humanitarian workers, undermines respect for international
humanitarian law, threatens legitimate but weak Governments, and benefits terrorists and
the perpetrators of organised crime. Measures to prevent the misuse and illicit transfers of
small arms and to address the root causes of the demand for small arms would greatly
contribute to the prevention of conflict.

6.9 CRITICISM OF THE CONCEPT OF CONFLICT MANAGEMENT

The earlier view of conflict management clearly limits this concept to a certain level of
handling conflicts, that is, containment. As a result, scholars have sought other concepts
to express broader processes and other dimensions. Efforts to develop alternative and
additional concepts embody explicit and implicit criticism of the conventional narrow
meaning of conflict management. In fact, the trend involves suggesting new theories and
perspectives for studying conflict. The earlier, narrow definition of conflict management
reflects a whole theory. Consequently, an alternative concept forms a new theory.
However, it has been subject to some criticism, of which the following points are the
most important.

6.9.1 Exaggerated Realism

The conflict management theory assumes that conflicts are irresolvable, or at least very
difficult to resolve or rarely resolved. Therefore, only containment and suspension of
violence are possible and realistic. This attitude does not satisfy many researchers and
such a pessimistic view is considered to be exaggerated.
6.9.2 Unrealistic

On the other hand, there are critics who hold the opposite view, namely, that conflict
management theory is unrealistic, because it assumes that conflicts can be contained and
suspended. However, in many cases, it appears that “there are frustrations and concerns
under the surface”, which can provoke a fresh eruption of conflict at any moment. These
scholars think that containing conflict is not possible in the long term, and therefore other
strategies are needed to deal with the problem.

6.9.3 The Lack of Analysis

There is a noticeable lack of analysis in works classified as conflict management


research, theory and guides. Alan C. Tidwell expresses this view in his discussion of the
concept of conflict management, a term that he uses to include conflict management. The
literature on conflict management focuses on “how to do it”, with scant attention paid to
situational and contextual issues. Yet, a more textured and mature approach to conflict
management demands examination of these concepts and situations. The lack of analysis
has become largely structural in the theory and practice of conflict management. This
situation has been caused mostly by the trend of interpreting conflict management as
conflict settlement and containment. The focus is always on action and practical steps,
usually in an atmosphere of crisis and urgency. Therefore, very little attention has been
given to the analysis of the problem itself and the theoretical framework required to study
it, as well as recognising and examining the consequences of the many recommended
courses of action and types of settlement suggested by scholars or advisers.

6.9.4 The Problem of Integration

The accusation of a lack of analysis is a severe criticism. Although there are practical
examples to support this view, it is important to point out that in other cases there is a
problem of separation. This means that an analysis can be made, and mostly on an
empirical inductive basis, yet without connecting it to the methods of handling conflict
and without a theoretical framework. It is criticised as an agreement between powerful
governments, who benefit from the existing balance of power, to prevent the emergence
of any new global or regional power as a competitor. Marcelle E. DuPraw notices that
“there has been insufficient integration between the body of theory and the intervention
decisions practitioners are making in the field.”

6.10 SUMMARY

The Cold War era saw situations where the great powers sought to handle conflicts by
accepting a certain status quo. In the view of these governments, conflict management
meant preventing widespread violence, though not necessarily resolving the conflicts.
Moreover, preserving the status quo that serves the interests of certain governments by
declaring a concern for peace and non-violent means of solving problems is a common
practice in the world of politics. The fact is that the end of the Cold War era also meant
the end of many status quo situations, resulting in the eruption of violent ethnic conflict
in the Balkans and elsewhere. This helped to partly weaken the conventional
interpretation of conflict management as conflict containment without dealing with the
cause of the problems. An important tool of conflict management is to monitor situations
around the world that could erupt into conflict to detect the earliest signs of trouble and
identify opportunities to divert violence, which might otherwise be overlooked or
recognised too late. Parties in dispute sometimes seek a neutral third party to facilitate
dialogue in an effort to avert violence. The nature of a conflict or the characteristics of
the issues that are its focus, are clearly crucial in determining how it is managed. Certain
issues such as beliefs, core values and territorial integrity have a high saliency, and are
apt to encourage decision makers to accept higher levels of costs. This makes it much
more difficult to manage such conflicts through traditional diplomatic methods. Conflicts
over salient issues are likely to be long-lasting and to entail the use of coercive methods
as a way of reaching an outcome.

6.11 TERMINAL QUESTIONS

1. What do you understand by Conflict Management?


2. Discuss the major objectives of conflict management.
3. What are the major factors which affect the course of conflict management?
4. Find out the grounds on which the concept of conflict management is criticised.
5. What are the social and environmental dimensions of conflict management?
6. Examine the concept of conflict management in cultural context.

SUGGESTED READINGS

Bercovitch, Jacob., Third Parties in Conflict Management: The Structure and Conditions
of Effective Mediation in International Relations, International Journal, Vol. 55, No. 4,
pp. 736-752, 1985

Burton, John., Conflict Management and Prevention, Macmillan, London, 1990

Darby J & Mac Ginty, R., Contemporary Peacemaking , Palgrave Macmillan, 2002

Deutsch, Morton., Management of Conflict, Yale University Press, New Haven, 1993

Dixon, William J., Democracy and the Management of International Conflict, Journal of
Conflict Management, Vol. 37, No.1, pp. 42-68, 1993

Ember, Carol L and Bruce Russett., “Peace between Participatory Politics”, World
Politics, Vol. 44, No. 4, pp.573-599, 1992

Hamad, Ahmad, Azem., (2005), “The Reconceptualisation of Conflict Management”,


Peace, Conflict and Development: An Interdisciplinary Journal, Vol. 7, July, available
from [Link]
Lepgold, Joseph & Weiss, Thomas G., Collective Conflict Management and Changing
World Politics,: State University of New York Press, Albany, NY, 1998

Miller, Benjamin., When Opponents Cooperate: Great Power Conflict and Collaboration
in World Politics, University of Michigan Press, Ann Arbor, 1995

Ramsbotham, O, & Miall, H., Contemporary Conflict Management, Blackwell, 2005

Spiegel, Steven L., Conflict Management in the Middle East, Pinter Publishers, London,
1992

Tidwell, Alan C., Critical Assessment of Conflict Management, Pinter Publishers,


London & New York, 1998

Wallensteen, Peter., Understanding Conflict Management: War, Peace and the Global
System, Sage Publications, New Delhi, 2002

Wehr, Paul, Burgess., Justice without Violence, Lynne Rienner Publishers, Boulder, CO
& London, 1994

Zartman, I.W., Peacemaking in International Conflict, USIP, 2005

Common questions

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Power dynamics play a critical role in conflict management strategies. Realist approaches suggest that power is at the core of conflict management, whether through coercion, diplomacy, or war, with the strongest parties often dictating outcomes . However, this focus on power can be counterproductive as it may elevate resistance to foreign pressure . Needs-based and principled approaches emphasize cooperation and mutual interests rather than power, aiming for equitable resolutions . The effectiveness of conflict management can thus hinge on acknowledging and navigating power imbalances effectively, using strategies that build rather than threaten relationships .

Integrating a 'conflict prevention lens' into development policies involves using socio-economic interventions to mitigate potential conflict triggers, thereby preventing violence before it erupts . This approach emphasizes inclusivity, equitable development, and addressing inequalities that may lead to conflict . It implies a shift from reactive to proactive strategies in conflict management, requiring holistic policy planning that anticipates potential flashpoints and nurtures stable, peaceful societies .

Conventional conflict management theories focus on containing and managing the consequences of conflict, viewing violent conflicts as enduring due to differences in values and interests that are difficult to eradicate . In contrast, needs-based conflict management approaches focus on meeting fundamental human needs to encourage 'win-win solutions' and cooperation, rather than competition . This leads to nonviolent and more collaborative approaches to resolving conflicts, as opposed to the coercive strategies common in conventional theories .

Critics argue that conventional conflict management approaches are limited to containment and do not address the root causes of conflicts, leading to only temporary peace . The exaggerated realism in these theories suggests conflicts are nearly intractable, focusing solely on short-term containment rather than resolution . Critics propose alternatives such as needs-based approaches, which address fundamental human needs, as well as integrating analyses of context and situations into conflict management to avoid superficial settlements .

Johan Galtung categorizes violence into direct violence and structural violence. Direct violence includes acts of physical or emotional harm, whereas structural violence is harm resulting from societal structures and institutions causing inequality and oppression . These categorizations impact conflict management approaches by highlighting the need to address systemic inequalities as part of comprehensive conflict resolutions, beyond just stopping immediate aggression .

Ned Lebow argues that while deterrence traditionally aims to prevent large-scale conflicts by controlling behavior through the threat of force, it can encourage adversaries to resist pressure, making conflict management more difficult . Unlike conventional methods which focus on immediate containment, Lebow suggests nuanced frameworks that enhance mutual understanding and cooperation, thus creating more sustainable peace .

John Burton's Human Needs Theory posits that conflicts arise from unmet fundamental human needs such as security, justice, and recognition, which are integral to human nature . The theory proposes addressing these needs through principled negotiation focused on interests rather than positions. It emphasizes the necessity of understanding and meeting these intrinsic needs for sustainable conflict resolution .

Focusing on the positive aspects of conflict, as suggested by Lewis Coser, can lead to social progress and transformation by addressing underlying tensions and forcing issues to the forefront . This makes room for negotiating improvements in social structures and power dynamics. However, the risk lies in prolonging conflicts without resolution, as focusing only on potential positive outcomes may overshadow urgent peacekeeping needs and the immediate harm caused by conflicts .

Democratic states are more inclined to use peaceful methods of conflict management due to internal norms, liberal experience, and electoral constraints that promote negotiations and compromise . Non-democratic states, on the other hand, tend to opt for coercive methods, leveraging power and force to manage conflicts . This difference underscores the impact of political structures on conflict management strategies and outcomes, with democratic norms fostering dialogue and inclusivity in conflict resolution processes .

Structural violence is a form of violence embedded in societal structures that leads to inequality and oppression among individuals, while direct violence refers to physical or emotional harm inflicted directly by individuals or groups . Structural violence indirectly harms individuals by perpetuating systemic inequities, whereas direct violence involves visible and tangible acts of aggression .

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