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Distribution methods include: Channel choice depends on:
© department stores ‘© business customers or consumers
© chain stores ‘© perishability and size
© discount stores ‘© competitors’ channels
© supermarkets ‘© ‘high or low price and image of
© direct sales product
© mail order ‘© location of consumers
© local retail store ‘© how often purchased
© e-commerce. ‘© whether technical information
about the product is required.
Marat abet
‘esis new produc
‘Trae sir texng 0 | sexeeng say mune
Emerg a fordgn mare: crowemaat tere tte foaed on matating
Kerang” reac ee Contin for sonar cf
international franchising ia eae the marketing mix in a consistent
sabe eothg teen Sd tegrated oy
ot enced the mareting budget
Foren market robles:
Ticket nonteae
9, stout utr trences ;
«= Giferent language. Marketing.
impetconse strategy
cage ate changes
emer oat
Feregn market opps pct sl ono
highs roth potent, ‘Thay inreae const uses,
tg in Sevtong cures te treet
«loner vade bares ‘aurenen
erie = Sut can esse consumers
Stuwedmanre Se ham cen OElow accurate? a w
repends on: uestionnaite design
sample size + dear questions
Sample selection + nat too ong
primaryisecondary ‘range of yes/no and open questions
bas * order questions carefully
(uality of research methods
Presenting resus:
‘tables ~ many figures
1 bar chart ~ show totalssub totals
‘ie chart show proportions
“raph - show trends
Marketing mc
+ poet
Shnce
* place
= pemeten
fee cf paagig igi oe
+ Promotional eet 2 rating sales in a test market
{lomaton hes one rp] ‘Marketing ‘ational launch = check sales
mix: fees agast og objec
product
traning Benet of deoping new products
tbls and develop band nae ‘teip erate USP
rete branaimage sid en ‘ep product up to date
‘encourage brand oly eter new market
‘erstieavon|Dedine:
‘rece price to sell inventories
{adopt extension strategies
prepare for eventval product
replacement
packaging
place selection to reflect image
«strengthen brand image =
‘€9,ofgnal promotion materia
‘more ‘place’ options to meet
Consumer demand
‘Conpatine pens
‘Sas pce atom oe of
Competes
‘request competion
‘fut cons higher han thse of
‘eompetin, ass might be made
nah om
nce sty ocean
‘pre ett derard- bss hey
‘ht eenson st rae
ShoSte srtegy ta make t
‘lt for oes he compete methods
{oreauce pices
cents demand — busines,
Salve ree aoe
cto aaa
Sealand, Hoh ee poet
[oer + tec ssi pt ma
oF becomes successful as Land
eee hoes Sees4, Producer ~ agent - wholesaler ~
retailer ~ consumer
‘often used when exporting ~ agent has
local knowledge’
BUT: adds a cost level
‘reduces producers’ control over marketing
1. Producer ~ consumer:
‘the most direct channel used for most
services
‘+ cuts out ‘middlemen’ —lowers costs and
usually prices
+ BUT: not suitable forall products
‘+ producers hold all inventories
Marketing mix:
place (distribution channels)
+3, Producer ~ wholesaler ~ retailer ~
consumer
‘© wholesaler ‘breaks bulk’; holds inventories
‘and delivers to retailer
‘retailer can buy in small quantities
‘© BUT: adds another cost level
2. Producer ~ retailer ~ consumer
* larger deliveries and low transport costs
to big retailers
« retailers hold inventories
+ BUT: producer has no direct contact,
with consumer
Informing consumers, e.g. about
‘new products or improvements of existing
products
‘Competing with competitors, e.9. by
‘means of special offers or consumer
rewards that encourage people to buy a
particular product and not those of a
competitors
Aims of promotion
The overall objective of
promotion is to increase sales
by achieving these aims:
Creating a brand image,e.g. advertising
(or sales promotions that concentrate on
the quality and fashionable nature of a
new range of clothing
Improving the image of the company, e.g
by advertsing the environmental
protection measures taken by a businessPromotion cca dpa on
‘rsh ec sage
{Produeeror insane’ ood
{comconpuredto marten
eos compara
beget
Maen budget Mexia choice depends on:
2 a0 smal ray nt teh Marketing seo
fob co ot promotion ee “Saleen of Sess
‘may exceed the revenue promotion ‘¢ visualmoving image
aed rom les hardcopy
“Adantages of sales pomaton
‘boos of peak soles Seas totes = tle
‘eer a pases andrea cone See apes
Ra sing tom comeetion Seompetions ——Saterses sence
Product Price:
«+ fesearching and developing products that use “+ sig the internet o adjust prices according
the atest teemology, 9 remoteconta ‘beste dean eg: Oman fg
drones; smart mobile phones: '« leads to higher revenue as prices are raised
‘customers are increasingly demanding the
“atest technology
BUT. canbe very expensive to ‘keep up’ with all
‘technological developments
‘online when demand increases
BUT: consumers can feel that they are being
‘exploited if prices rise for popular products,
(ea fights in certain seasons
Place:
‘ecommerce or online sling of goods and
services ~ page 73
Promotion
socal media sites to promote goods and services
* vital marketing to encourage social media
ser to pass on promotion messages
‘* majority of younger consumers will be social
media users
«allows two-way communications with consumers
‘BUT: may not reach many consumers who do not
use socal media‘Consumer threats:
‘*no face-to-face contact with
Business opportunities:
3lobal promotion
Been '* customers order and pay online
‘ho try before you buy”
‘© access to internet essential ‘* cuts out shops
+ security risks, e.g, fraud/identity theft + suppliescomponents can be ordered
Business threats:
'* customers compare with competitors.
easly
‘+ good website essential
'# no face-to-face contact
‘© no shops to hold inventories
‘transport costs to customers