PROJECT QUALITY

PLAN TEMPLATE

PROJECT QUALITY PLAN

Project Name

PROJECT ID

VERSION 0.0.0

00/00/0000

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DOCUMENT CONTROL
FILE NAME DOCUMENT ID

DOCUMENT OWNER ISSUE DATE LAST SAVED DATE

VERSION HISTORY
VERSION REVISION DATE DESCRIPTION OF CHANGE AUTHOR

DOCUMENT APPROVALS
ROLE NAME SIGNATURE DATE

Project Sponsor

Project Review Group

Project Manager

Quality Assurance
Manager

Procurement Manager
(if applicable)

Communications
Manager (if applicable)

Project Office Manager

(if applicable)

Other (if applicable)

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TEMPLATE GUIDE
HOW TO USE THIS TEMPLATE

This project quality plan template guides you through the sections of a quality plan. You may add,
remove, or edit sections to suit your needs. This template includes sample tables that contain
content suggestions for your plan. You can customize any section in this template, including
tables, text, etc.

QUALITY PLAN OVERVIEW

Provide a high-level overview of your quality plan for your project, product, or service. You might
include the following:

• Quality Control Objectives: These include the specifications, characteristics, cycle time, cost,
resources, reduction of imperfections and bugs, and degree of uniformity, effectiveness,
dependability, etc.

• Quality Control Steps: These include steps in the process that relate to your organization’s
operating practices or procedures.

• Quality Control Responsibilities: These include the sponsors, management, and resources
that you have to consider during the quality control process.

• Quality Control Documented Standards: These include the applicable quality control
practices, procedures, and instructions.

• Quality Control Testing: This includes the quality control testing criteria that you’ll use at
various stages. Criteria include the inspection, audit programs, etc.

• Quality Control Change Process: This refers to how you will document and communicate
changes/improvements to the quality control process.

• Quality Control KPIs: Here, you include the details concerning the key performance
indicators (KPIs) that you’ll use for measuring the effectiveness of the quality control
objectives.

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TABLE OF CONTENTS
DOCUMENT CONTROL ............................................................................................................................... 2

VERSION HISTORY ........................................................................................................................................ 2

DOCUMENT APPROVALS ............................................................................................................................ 2

TEMPLATE GUIDE ......................................................................................................................................... 3

QUALITY CONTROL PLAN OVERVIEW......................................................................................................... 3

1. QUALITY STANDARDS ........................................................................................................................... 5

2. QUALITY OBJECTIVES ........................................................................................................................... 6

3. QUALITY ROLES AND RESPONSIBILITIES ................................................................................................ 7

4. DELIVERABLES AND PROCESSES SUBJECT TO QUALITY REVIEW ......................................................... 8

5. QUALITY CONTROL MILESTONES ......................................................................................................... 9

APPENDICES .............................................................................................................................................. 10

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1. QUALITY STANDARDS

Provide details regarding any product or industry quality standards that apply to your quality plan.

For example, applicable industry standards might include the International Organization for
Standardization’s (ISO) quality standards, etc. Or, your plan might have to account for certain quality
criteria that your company or client requires.

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2. QUALITY OBJECTIVES
Provide details regarding the quality plan objectives for the overall project or product’s
deliverables. Be as specific as you can. Include your criteria for measuring success. You can use a
separate quality metrics table to enter the detailed metrics for each deliverable.

METRIC/SPECIFICATION MEASURE

QUALITY CONTROL Include the specifications, characteristics, cycle time, cost,

OBJECTIVES resources, reduction of imperfections and bugs, and degree of
uniformity, effectiveness, dependability, etc.

QUALITY CONTROL STEPS Include steps in the process that relate to your organization’s
operating practices or procedures.

QUALITY CONTROL Include the sponsors, management, and resources that you have to
RESPONSIBILITIES consider during the quality control process.

QUALITY CONTROL Include the applicable quality control practices, procedures, and
DOCUMENTED instructions.
STANDARDS

QUALITY CONTROL Include the quality control testing criteria that you’ll use at various
TESTING stages. Criteria include the inspection, audit programs, etc.

QUALITY CONTROL Include how you will document and communicate changes/
CHANGE PROCESS improvements to the quality control process.

QUALITY CONTROL KPIs Include the details concerning the key performance indicators (KPIs)
that you’ll use for measuring the effectiveness of the quality control
objectives.

ETC.

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3. QUALITY ROLES AND RESPONSIBILITIES
Enter the roles and responsibilities that you’ll need for the quality control process.

ROLES RESPONSIBILITIES

QUALITY ASSURANCE This person is responsible for the overall quality control process
MANAGER regarding the project/product.

PROJECT MANAGER This person is responsible for scheduling and managing the quality
control activities.

DEVELOPER(S) This person is responsible for developing/delivering the quality

control standards.

QUALITY ASSURANCE This person is responsible for the quality of the project or product’s
TEAM MEMBER(S) individual components.

ETC.

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4. DELIVERABLES AND PROCESSES SUBJECT TO QUALITY REVIEW
Provide a list of the project or product’s quality control deliverables. Also include a list of the processes that you will undertake to
review quality.

DELIVERABLE OR PROCESS
DETAILS OF QUALITY REVIEW
TO REVIEW

Requirements Analysis

Test Planning

Test Design

Test Execution and Defect

Reporting

Retesting and Regression

Testing

User Acceptance Testing

(UAT)

Release Testing

Etc.

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5. QUALITY CONTROL MILESTONES
Provide details regarding how and when you will check quality.

QUALITY CONTROL PROCESS MILESTONES OWNER DOCUMENTATION

Requirements Analysis Determine test readiness Project Manager

dates

UAT Perform 1-week user QA Manager

acceptance testing (UAT) to
ensure project/product
quality

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APPENDICES
Provide any additional information related to your quality control process, including quality control
process forms, diagrams, policy documents, etc.

APPENDIX ITEM LOCATION

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 DISCLAIMER

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