Table of Contents
LITERATURE REVIEW...........................................................................................................1
2.0 Introduction..........................................................................................................................1
2.1 Definition of Leadership style..............................................................................................1
2.2 Critical Evaluation of the leadership theories......................................................................4
2.3 Definition of Organizational Performance...........................................................................9
2.4 Critical Evaluation of the organizational performance theories.........................................10
2.5 The Impacts of the leadership style on the organizational performance............................13
2.6 Knowledge Gap..................................................................................................................19
2.7 Conclusion..........................................................................................................................19
References................................................................................................................................21
i
LITERATURE REVIEW
2.0 Introduction
The foundation of any research project lies in its research philosophy, a system of beliefs and
assumptions that guide the development of knowledge. As scholars delve into topics like the
impact of leadership styles on organizational performance during the COVID-19 lockdown,
these underlying philosophies become critical. Drawing from Saunder’s et al. (2019)
perspective on research philosophy, this literature review explores the ontological,
epistemological, and axiological assumptions shaping the research in this area. It seeks to
understand how different scholars perceive the realities, define knowledge, and value their
research findings. Through a pluralist approach, it acknowledges the diverse views of
researchers and their unique contributions, providing a contextual framework for the critical
and analytical study of leadership's impact on multinational firms in Nigeria during the
lockdown. Hence, this chapter present different definitions of leadership and leadership style,
evaluation of leadership theories, definition of the employee motivation and job satisfaction,
employee motivation and job satisfaction theories, the impacts of the leadership style on the
employee motivation and job satisfaction. The identified knowledge gaps were also discussed
and the chapter ends with a conclusion.
2.1 Definition of Leadership style
Various authors have offered distinct perspectives on leadership, encompassing its
characteristics, skills, social interactions, and goal-oriented nature. Leadership is the process
of guiding and motivating a group towards a desired goal, involving setting direction,
building a vision, and fostering an environment for optimal performance. Different scholars
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highlight social influence, motivation, and coordination as key aspects of leadership. Avolio
and Yammarino (2013) emphasize intentional influence, while Chemers (2014) underscore
leadership's dynamic process. Bass and Riggio (2006) stress social influence and goal
attainment. Definitions by Hannah et al. (2014), Bennis and Nanus (2015), and Yukl (2010)
provide unique perspectives on leadership's visionary, motivational, and enabling dimensions.
Leadership's dynamic, social, and multifaceted nature is evident across these definitions.
Leadership style refers to a leader's habitual and recognizable approach when interacting with
their team. It encompasses behaviors, strategies, and attitudes in guiding and motivating the
group. Various scholars define it with nuances; Northouse (2021) emphasizes approach and
motivation, while Yukl (2013) highlights habitual patterns. Hogg and Terry (2000) pinpoint
specific behaviors in leadership functions, and House (1971) focuses on follower perception.
Leadership style can be understood as consistent patterns of behavior exhibited by leaders
when influencing subordinates, shaping their approach to direction, plans, motivation, and
organizational goal achievement.
Table 1 provides an overview of the definitions of the leadership style.
Table 1: Definition of the Leadership Style Concept
Authors Definition
Hogg and Terry (2000) “…as the specific behaviors that a leader exhibits in relation
to a range of leadership functions”.
Goleman, et al. (2013) “…the consistent pattern of behavior that a leader
demonstrates in his or her interactions with subordinates”.
Northouse (2021) “…as the manner and approach of providing direction,
implementing plans, and motivating people”
Yukl (2013) “…as the habitual pattern of behaviors that leaders exhibit
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when they influence subordinates in the pursuit of
organizational goals”.
House (1971) “…as a leader's characteristic way of behaving as perceived
by the leader's followers”.
Maaroufi and Asad (2017) “…is the manner in which a leader approaches and interacts
with his or her team members”.
Table 2 provides an overview of the definitions of the leadership.
Table 2: Definition of the Leadership Concept
Authors Definition
Northouse (2021) “…is the process of influencing and directing individuals or
groups towards the achievement of a common goal or
objective”.
Yukl (2013) “…is the ability to inspire and motivate others to achieve
organizational goals, while also guiding and coordinating
their efforts in a cohesive manner”.
Avolio and Yammarino “…is a social influence process that involves the intentional
(2013) use of influence to move others towards a shared goal”.
Chemers (2014) “…is a process whereby an individual influences a group of
individuals to achieve a common goal”.
Bass and Riggio (2006) “…process of social influence, which maximizes the efforts
of others towards the achievement of a goal”.
Hitt et al. (2016) “…as the social influence that enables and inspires others to
contribute towards the achievement of organizational goals”.
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Day (2014) “…as a complex social phenomenon involving the actions,
interactions, and influence processes among leaders and
followers within a particular context aimed at achieving
common goals”.
Hannah et al. (2014) “…as the process of envisioning a desirable future,
mobilizing resources, and engaging in social influence to
effectuate organizational or societal change”.
Bennis and Nanus (2015) “…as the ability to create a vision, motivate and inspire
others to willingly pursue that vision, and empower team
members to contribute their best towards achieving shared
goals”.
Yukl (2010) “…as the process of influencing, motivating, and enabling
others to contribute to the effectiveness and success of the
organizations of which they are members”.
2.2 Critical Evaluation of the leadership theories
This section critically discusses transformational leadership, delegative leadership,
authoritative leadership, and transactional leadership theories in order to understand the state
of knowledge in this field.
2.2.1 Transformational Leadership
A definition supported by Khan, et al. (2020) posited thus that transformational leadership is
a leadership style that focuses on the development of individual team members and the team
as a whole. This style of leadership often involves inspiring, motivating, and empowering
followers to perform at their highest potential. Transformational leaders work to create an
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environment of trust, respect, and collaboration while also providing clear goals and
expectations. They also focus on building relationships and fostering open communication.
Transformational leaders are often seen as positive role models and act as coaches, guides,
and mentors. This style of leadership is known to foster innovation, creativity, and motivation
in teams and organizations.
Transformational leadership creates room for leaders to use their competency to get the best
performance from their employees and as such can improve psychological empowerment
(Thomas & Velthouse, 1990). Some scholars argued that transformational leadership
enhances employee motivation and performance (Bass & Riggio, 2006; Avolio &
Yammarino, 2002), while others suggest that the concept is overemphasized and may not
yield significant improvements in all situations (Yukl, 1999; Judge & Piccolo, 2004). As
regard ethical implications of transformational leadership, Brown and Treviño (2006)
maintained that transformational leaders often exhibit high ethical standards and promote
follower well-being. However, a previous study conducted by Brown, et al. (2005) raise
concerns about potential abuse of power and manipulation in the pursuit of charismatic
influence.
5
Source: Transformational leadership (Jaroliya & Gyanchandani, 2022).
Transformational leadership comprises of the following components – idealized influence
where leaders shows clear knowledge of the mission and visualizes it; inspirational
motivation to enhance confidence where leaders appeal to the emotions of the employees and
collect feedback from them (Raferty & Grifin, 2004); intellectual stimulation; and
individualized consideration where leaders support followers individually where leaders
encourage employees to adapt to the underlying varied situation (Bednall, et al., 2018).
2.2.2 Delegative Leadership
Delegative leadership, also known as laissez-faire leadership, is a type of leadership style that
focuses on allowing subordinates to take the lead in decision making and problem solving
(Hasibuan, 2013). This style of leadership is based on the assumption that the team is best
suited to make decisions, as they understand their roles and responsibilities better than any
outside leader. With delegative leadership, the leader acts as a mentor and advisor, providing
guidance and support as needed. The leader is ultimately responsible for the success or failure
of the team, but the team takes the lead in terms of decision making. This style of leadership
is often used in highly skilled and experienced teams, as it allows the team to take ownership
of the project and use their expertise to the fullest.
There is a bone of contention as regard the relationship between delegative leadership and
employee empowerment. Iqbal, et al. (2021) argued that delegative leadership, also known as
laissez-faire leadership, can be beneficial in empowering employees by giving them
autonomy. The practice of delegation facilitates the subordinates' capacity for self-directed
endeavors and autonomous regulation. It concurrently bestows upon employees a sense of
purpose, fostering their beliefs in personal effectiveness and intrinsic determination (Zhang,
et al., 2017). Additionally, it cultivates a cognizance of contributing significance, aligning
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with the recognized foundational elements of empowerment. Contrarily, Badjie (2021)
contend that excessive delegation without proper guidance can lead to confusion and lack of
accountability.
With this style of leadership, the leader put subordinate in control of the implementation of
the work thereby giving it some sense of responsibility and somewhat independent decisions
over completing the work (Wulandari, et al., 2021).
2.2.3 Authoritative Leadership
Authoritative leadership is a style of leadership in which the leader establishes a clear vision
and direction for the group and then uses their authority to put the plans into action. This style
of leadership is based on the belief that the leader has the knowledge and experience to make
decisions that will be beneficial to the group, and that the leader’s decisions should be
followed without question. Authoritative leaders often provide direction and guidance to the
group and may demand unquestioned loyalty, submission and obedience from them (Liu, et
al., 2010). The leaders set up an autocratic and centralized structure in that the leader assume
a father-like role.
Authoritative leaders who provide clear direction and set high expectations can effectively
motivate employees (Iqbal, et al., 2021). According to Wang and Guan (2018), authoritarian
leadership boosts employee performance through clear goal-setting, fostering group identity,
and establishing high performance standards for subordinates. Conversely, Deci, et al. (1991)
were of the view that an excessive use of authority might lead to reduced intrinsic motivation
and creativity among employees.
This style of leadership can be very effective in achieving goals quickly, but it can also lead
to resentment and alienation if the leader is too authoritarian. A study done by Afsar (2014)
7
shows that “morality increased teacher’s affective and continuance organization commitment,
whereas authoritarianism negatively influenced the affective commitment”.
2.2.4 Transactional Leadership
In the words of Aga (2016) transactional leadership is a necessary precondition for
transformational leadership to be effective. Transactional leadership is a type of leadership
style in which the leader motivates and directs followers by offering rewards and
punishments in response to their performance. Transactional leaders focus on short-term
goals, and are task-oriented. They are more concerned with ensuring that tasks are completed
and goals are met, rather than developing relationships with their followers. This style of
leadership is often seen in environments where there is a clear chain of command, and where
roles and expectations are clearly defined (Lutkevich & Pratt, 2022).
Source: Characteristics of transactional Leadership (Lindberg, 2022)
While Abdelwahed, et al. (2023) proposed that transactional leaders who provide clear
expectations and rewards for performance can lead to improved task completion and
productivity, critics suggest that a strong reliance on contingent rewards might undermine
8
intrinsic motivation (Xue, et al., 2022). Another debated aspect of transactional leadership
relates to its influence on employee creativity. Tierney, et al. (1999) argued that transactional
leaders who provide structure and clarify expectations can support a conducive environment
for creativity. Conversely, opponents contend that a focus on routine tasks and contingent
rewards might hinder innovative thinking and risk-taking (Young, et al., 2020).
2.3 Definition of Organizational Performance
Different scholarly definitions of organizational performance emphasize various aspects, such
as financial outcomes, balanced considerations, and stakeholder alignment.
One common definition of organizational performance is centered around financial measures.
This perspective evaluates an organization's success based on its financial outcomes, such as
revenue, profitability, and return on investment. Advocates of this perspective argue that
financial indicators are tangible and easily quantifiable, making them suitable for comparing
organizations and tracking performance over time (Kaplan & Norton, 1992). However, critics
argue that a narrow focus on financial metrics can lead to short-term thinking and neglect
other critical aspects of performance, such as employee engagement, innovation, and social
responsibility (Dunphy & Stace, 1993). This limited view might not capture the full
complexity of an organization's effectiveness and value to stakeholders.
The balanced scorecard approach, introduced by Kaplan and Norton (1992), provides a more
comprehensive definition of organizational performance. It emphasizes a balanced
consideration of financial and non-financial indicators across four perspectives: financial,
customer, internal processes, and learning and growth. This approach recognizes that
performance involves a combination of factors, including customer satisfaction, internal
process efficiency, and the development of human capital. Conțu (2020) defined
9
organizational performance in alignment with balance scorecard approach to mean the extent
to which an organization strategically positions itself within the business market, utilizing a
combination of informational, financial, and human resources to achieve optimal operational
efficacy. Nevertheless, critics of the balanced scorecard approach argue that it can be
challenging to identify appropriate non-financial metrics and translate them into concrete
actions. Additionally, implementing a balanced scorecard system may require significant
resources and organizational changes (Hopper & Bui, 2016).
Another scholarly definition of organizational performance is rooted in a stakeholder
perspective. This view suggests that an organization's performance should be evaluated based
on its ability to meet the needs and expectations of various stakeholders, including
employees, customers, suppliers, communities, and investors (Freeman, 1984). Proponents of
this perspective argue that it encourages a holistic approach to performance assessment,
integrating both financial and non-financial dimensions. By considering a broader range of
stakeholders, organizations can address sustainability, ethical concerns, and long-term
viability. However, challenges arise when stakeholders' interests conflict, and prioritizing one
group's interests over another can lead to complex trade-offs (Donaldson & Preston, 1995).
2.4 Critical Evaluation of the organizational performance theories
This section critically evaluates Resource-Based View, and Contingency Theory of
organizational performance to understand the state of knowledge in this field.
2.4.1 Resource-Based View (RBV)
The RBV theory was influenced by several earlier works, including the writings of
economists like Edith Penrose and Kenneth Boulding. Penrose's book "The Theory of the
Growth of the Firm" (1959) laid the foundation for understanding the role of resources in
10
firm growth (Foss, et al., 2008). The theory asserts that an organization's competitive
advantage stems from its unique resources and capabilities that are difficult for competitors to
imitate or replicate (Barney, 1991). According to the theory, a firm's capabilities enable
certain organizations to contribute value within the customer value chain, innovate new
products, and venture into new markets (Madhani, 2010). The RBV theory relies on the
internal resources and capabilities of an organization to cultivate enduring competitive
advantages. This theory highlights the importance of building and leveraging strategic
resources to achieve superior performance. However, critics argue that the RBV can be overly
simplistic in its focus on internal resources, overlooking external market dynamics and the
role of industry structure (Foss, 1997). Additionally, the RBV has been criticized for lacking a
clear methodology for identifying and assessing valuable resources (Wernerfelt, 1984).
2.4.2 Contingency Theory
The Contingency Theory of Leadership was primarily developed by Fred Fiedler in the
1960s. Fiedler was a psychologist and researcher who sought to understand why some leaders
were more effective than others in different situations (Shala, et al., 2021). The theory asserts
that there is no one-size-fits-all approach to organizing and managing, as the effectiveness of
organizational practices is contingent on various situational factors (Donaldson, 2001).
According to Vidal, et al. (2017) Contingency Theory of Leadership posits that distinct
leadership styles are optimally suited to particular contextual circumstances. It asserts that
specific leadership styles are most effective when aligned with particular contextual
conditions. This theory emphasizes that a universally applicable leadership approach does not
exist; instead, the most suitable style depends on variables such as the task at hand, the
characteristics of followers, and the organizational environment. By recognizing the
importance of fit between leadership and context, the theory highlights the need for adaptable
11
leadership strategies that can respond to diverse situations, ultimately enhancing the
likelihood of achieving desired outcomes.
While this theory recognizes the importance of adapting to different contexts, it has faced
criticism from various scholars. For instance, Woodward (1965) argued that it can be
challenging to determine the optimal fit between factors, leading to ambiguity in decision-
making. Pettigrew (1985) criticized it for downplaying the role of strategic leadership and
focusing more on structural variables. Slocum and Woodman (1994) argued that the
contingency theory of leadership oversimplifies the relationship between leadership styles
and situational factors. Antonakis and Day (2017) criticized the contingency theory for its
lack of predictive validity and inconsistent results. They emphasized the need for more
comprehensive models of leadership that incorporate both individual differences and
situational variables to better explain leadership effectiveness. Uhl-Bien (2006) critiqued the
contingency theory for failing to address the complexities of leadership in rapidly changing
and dynamic environments. She suggested that the theory's focus on matching leadership
styles to situations might not adequately account for the evolving nature of leadership
challenges.
However, this theory acknowledges the complexity of organizational environments, wherein
variables such as culture, technology, and market conditions vary significantly. As
organizations operate within dynamic and unpredictable settings, contingency theory
emphasizes the need for leaders to adapt their strategies to fit specific situations. This
approach aligns with the essence of this research, as the impacts of leadership styles during
the lockdown on organizational performance are contingent on unique circumstances. By
employing contingency theory, this study recognizes that effective leadership in multinational
firms like Nestle Nigeria Plc during the pandemic hinges on adjusting leadership approaches
to match the unprecedented challenges and changes presented by the lockdown scenario.
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2.5 The Impacts of the leadership style on the organizational performance
Leadership plays a pivotal role in shaping the direction, culture, and effectiveness of an
organization. Within this context, leadership style assumes a crucial role in influencing
overall organizational performance. The selection of a leadership style, whether it falls under
the categories of autocratic, democratic, transformational, or transactional, bears substantial
implications for employee motivation, job satisfaction, and, ultimately, the outcomes of the
organization. The extensive body of research has examined a spectrum of leadership styles,
including transformational, transactional, charismatic, and laissez-faire, to comprehensively
grasp their effects on employee motivation, job satisfaction, productivity, and the overarching
success of the organization.
Source: Leadership style and organizational performance (Kılıç & Uludağ, 2021)
2.5.1 The Impacts of the leadership style on the employee motivation and job
satisfaction
13
Day and Lord (1988) asserted that executive leadership possesses the capacity to explicate up
to 45% of an organization's overall performance. Hurduzeu (2015) argued that
transformational leaders evoke heightened dedication and intensified exertion among
individuals within organizational contexts, fostering a collective aspiration for attaining
higher levels of performance. more so, this leadership style has been linked to higher levels
of job satisfaction and commitment (Bass & Riggio, 2006).
Leaders improves organizational performance by motivating employees. According to
Akparep, et al. (2019) leadership style facilitates the organization's attainment of its present
objectives with heightened efficiency, primarily by establishing a nexus between job
performance and esteemed incentives, and by securing the requisite resources to facilitate the
execution of tasks by employees.
Leadership plays a pivotal role in shaping employee motivation and job satisfaction within
organizations. Effective leadership practices have been shown to inspire and energize
employees, fostering a sense of commitment and engagement with their roles (Bass &
Riggio, 2006; Yukl, 2010). This alignment between leadership and employee well-being is a
key driver of enhanced motivation and job satisfaction. As employees feel supported and
empowered by their leaders, their intrinsic motivation to excel and contribute positively to the
organization's goals is bolstered (Deci & Ryan, 2000).
Furthermore, motivated and satisfied employees, driven by effective leadership, significantly
impact organizational performance. Studies have established a positive relationship between
employee motivation, job satisfaction, and improved productivity, innovation, and overall
performance (Bakker & Demerouti, 2008). Satisfied and motivated employees tend to invest
more effort and exhibit higher levels of commitment, resulting in increased efficiency and
effectiveness (Harter, et al., 2002). This reciprocal relationship underscores the dynamic
14
interplay between leadership, employee motivation, job satisfaction, and organizational
performance.
Employee motivation can be triggered by the provision of incentives, which are rewards or
stimuli that encourage individuals to work towards accomplishing their goals. Varma (2017)
posited that the presence of motivated and contented employees fosters a dedicated
disposition towards the attainment of organizational goals. Consequently, organizations are
reciprocally required to demonstrate comparable commitment to fulfilling the objectives of
their employees. These studies advance the paradigm of reciprocity, wherein motivated
employees' commitment to organizational objectives is dependent on organizations
reciprocating a commitment towards fulfilling employee objectives.
Other researchers have associated motivation to intrinsic rather than extrinsic gratification. In
an explanation put forward by Lawson and Frimpong (2021) intrinsic motivation emanates
from an individual's inherent sense of gratification, curiosity, or enjoyment derived from
engaging in a particular activity or task. Conversely, extrinsic motivation is externally
induced, relying on the provision of reinforcement or incentives to prompt an individual's
behavior or actions. As posited by Lai (2011), motivation encompasses the multifaceted
factors that stimulate behaviors characterized by enthusiasm and volition.
The study conducted by Al-Jenaibi (2014) uncovered the prevalence of consultative and
consensus leadership styles within the construction sector of the United Arab Emirates
(UAE). His study shows that leadership strongly influence employee job satisfaction.
According to him, effective leaders exhibit essential qualities such as self-discipline,
integrity, courage, decisiveness, sensitivity towards others, humility, and selflessness. These
qualities enable leaders to grasp the needs and emotions of their followers, thereby granting
them a distinctive position from which they can effectively motivate and inspire the
15
individuals they lead. Vasileva and Datta (2021) identifies six leadership styles as significant
factors influencing employee motivation. These leadership styles include Democratic
Leadership Style, Autocratic Leadership Style, Laissez-faire Leadership Style, Situational
Leadership Style, Transformational Leadership Style, and Charismatic Leadership Style.
Among these, Autocratic Leadership Style and Charismatic Leadership Style were observed
to be the least significant variables in terms of their impact on employee motivation.
Nevertheless, the overall results suggest a positive relationship between various leadership
styles and the motivation levels of employees.
The relationship between motivation and leadership styles was consistently and
predominantly positive, signifying a significant association between these variables (Ismael,
2023). The research conducted by Arisman (2022) establishes a significant correlation
between leadership style and employee performance, as leaders play a crucial role in guiding
employees' execution of their respective roles and responsibilities. Notably, effective
communication skills emerge as a paramount competency within leadership styles.
Furthermore, the study highlights the adverse impact of motivational deficiencies on
employee performance, underscoring the widespread challenge of employee motivation faced
by numerous organizations. Consequently, the manner in which leaders communicate with
their employees assumes a pivotal role in influencing overall employee performance.
The findings obtained from a multiple regression analysis carried out by Al Khajeh (2018)
demonstrate that transformational leadership exhibits superior predictive capabilities
concerning job satisfaction, surpassing the transactional leadership style in relation to
extrinsic, intrinsic, and overall job satisfaction measures. The empirical investigation
conducted by Saleem (2015) yielded significant results indicating that transformational
leadership exerts a positive influence on job satisfaction, while transactional leadership
demonstrates a negative impact on job satisfaction. Moreover, the study suggests that the
16
perceived organizational politics serve as a partial mediator in the relationship between both
leadership styles and job satisfaction.
Based on Jonsa and Pasaribu (2021) research, the study reveals that leadership style has a
notable impact on job satisfaction, while the work environment significantly influences job
satisfaction. However, work motivation does not show a significant effect on job satisfaction.
Regarding performance, the study indicates that leadership style significantly affects
performance, and the work environment also exerts a considerable impact on performance.
Additionally, work motivation significantly influences performance. the finding also shows
that job satisfaction has a significant effect on performance; leadership style significantly
influences performance indirectly through job satisfaction; work environment has a
significant indirect influence on performance through job satisfaction; and work motivation
also affects performance indirectly through job satisfaction.
The absence of clear guidance and ineffective communication from leaders to employees
results in diminished levels of job satisfaction (Sankar, et al., 2014). Ushie, et al. (2010)
argued that the democratic leadership style engenders a heightened level of employee
satisfaction. Conversely, the leadership style focused predominantly on achieving intrinsic
job content was found to be inadequate in satisfying workers. The results derived from a
multiple regression analysis conducted by Alshaar (2022) indicate that both the
transformational and transactional leadership styles exert a statistically significant impact on
employees' job satisfaction.
2.5.2 Organizational Performance and Productivity
The connection between leadership style and organizational performance is well-documented.
Effective leadership styles, such as transformational and servant leadership, have been
associated with improved organizational performance and productivity (Avolio, et al., 2009).
17
The research conducted by Al Khajeh (2018) reveals that charismatic, bureaucratic, and
transactional leadership styles exhibit an inverse correlation with organizational performance.
Conversely, transformational, autocratic, and democratic leadership styles exhibit a positive
association with organizational performance. Contrarily, a multiple regression analysis study
carried out by Obiwuru, et al. (2011) shows that the impact of transactional leadership style
on performance was notably positive and statistically significant. Conversely, the effect of
transformational leadership style on performance was positive but lacked statistical
significance.
Source: Relationship between Leadership or Manager with Organizational performance
(Saleem, et al., 2022)
Collectively, the dimensions of leadership styles serve as predictors of organizational
performance, accounting for a substantial 23% of the variance in performance outcomes
(Ojokuku, et al., 2012). Wang, et al. (2010) maintained that the leadership styles
characterized by charisma, transformation, and visionary attributes exhibit a positive
correlation with organizational performance. Similarly, the development, motivational, and
transfer strategies of human resource management show a positive relationship with
leadership styles. Furthermore, both the development and motivational strategies of human
resource management exhibit positive associations with organizational performance.
18
Importantly, the interaction between leadership style and human resource management
strategy significantly contributes to organizational performance.
2.6 Knowledge Gap
The presented empirical works collectively shed light on various aspects of leadership styles
and their impacts on employee motivation, job satisfaction, and performance. However,
certain knowledge gaps can be identified from these studies, which may warrant further
investigation and exploration in future research endeavors.
Most of these studies seem to adopt quantitative research approaches. Incorporating
qualitative methods can offer richer insights into the experiences and perceptions of
employees, allowing for a more nuanced understanding of the leadership dynamics in
organizations. Another knowledge gap emanates in the fact that some studies emphasize the
qualities and behaviors of leaders without investigating the perspective and experiences of
employees and how leadership styles impact them and what they seek from their leaders.
None of the study cited investigate the impact of leadership style on organizational
performance of multinational firms during the lockdown. To this end, this study aims to
provide a critical and analytical study of the impacts of the leadership style on the
organizational performance during the lockdown using Multinational Firms in Nigeria as a
case study.
2.7 Conclusion
In conclusion, the presented empirical works have contributed valuable insights into the
diverse aspects of leadership styles and their influence on employee motivation, job
satisfaction, and performance. However, this review has identified several knowledge gaps
19
that warrant further exploration in future research. Of the numerous gaps identified, the
inquiry of this study lies in the impact of leadership styles on the organizational performance
of multinational firms during the lockdown. Therefore, the study aims to fill this gap by
conducting a critical and analytical examination of the influence of leadership styles on
organizational performance during the lockdown, with a specific focus on multinational firms
in Nigeria. By delving into this unexplored domain, the study seeks to contribute to the
existing body of knowledge on leadership and its implications in the context of
unprecedented global challenges.
20
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