Project Report on H R practices at HARSHA ENGINEERS LIMITED
Sarkhej-Bavla Road, P.O. Changodar, Ahmedabad - 382213. INDIA Tel. : +91-2717-391200 Fax : +91-2717-391259
Submitted To : Prof. Deepalee Atre
Submitted by : CHIRAG K. SOLANKI Roll No. 283 SYBBA C N. R. Institute of Business Administration Ahmedabad 2010 2011
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N.R. INSTITUTE OF BUSINESS ADMINISTRATION
GLS Campus, Mardia Plaza Lane, Off. C.G. Road, Ellisbridge, Ahmedabad-380006, Phone:6430373
CERTIFICATE
This is to certify that the report on the visit to HARSHA ENGINEERS LIMITED is submitted by Mr. CHIRAG K. SOLANKI to N.R. Institute of Business Administration, affiliated to Gujarat University, in the partial fulfillment of the requirements for the completion of Practical Studies in the area of Human Resource management at the Second Year of the B.B.A. Program for the year 2010 - 2011.
Director
Prof. in charge
External Examiner
Date: / /2011
Acknowledgement
I am highly thankful to the management and staff of HARSHA ENGINEERS LIMITED. I am especially thankful to Mr. Vipul for helping me in my Practical Studies. In addition to allowing me to visit the company and study the organization, they provide me with many details which were very useful in preparing this report.
I take this opportunity to thank our Director Avani Desai, Profess in-charge Deepalee Atre for their encouragement and the office staff for providing us all the facilities for making the visit more learning oriented.
Date:
PREFACE
In the SYBBA Programme, subject like HRM is covered so as to relate this the human resource aspect of a business.
Therefore in order to relate best to the subject student of SYBBA are to prepare a HRM report of a particular company. The following is the financial report on HARSHA ENGINEERS LIMITED.
This project report has given me an opportunity to know more about HRM in detail. The other important point , which it covers, is interpretation of various analysis. This HRM project enables to the actually apply best knowledge of HRM to actual facts & figure. This is great step in the making of future HR managers.
INDEX TOPIC CHPTER NAME Company profile CH-1 1.1 Name of the company 1.2 Location of works & Registered office 1.3 Main business & Product rang 1.4 Form of organization 1.5 Brief History of organization 1.6 Mission & Vision Statement of organization 1.7 Business Philosophy 1.8 Financial Information 1.9 Special Achievement 1.10 Existing management group CH-2 Human Resource Management 2.1 2.2 2.3 2.4 Detail of Workers, level of workers, Organizational chart Scope of HR activities conducted by the organization HRM Environment Organization of HR Department
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PAGE NO. 7 7 7 8 11 11 12 13 13 14 15 15 16 18 18
2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 2.14 2.15 2.16 2.17
2.5- HR Planning Job Analysis & Job design Recruitment & Selection Process Orientation & Placement Training & Development Performance Appraisal Employee & Executive Remuneration Incentive Payment Employee Benefits & Services Employee Welfare Safety & Health Employees Promotion, Transfers & Separation Industrial Relation
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2.17(a) Motivation 2.17(b) Participative Management
2.17(c) Employee Communication 2.17(d) Trade union 2.17(e) Industrial Disputes & Their Resolution
Ch. 1: Company Profile
1.1
Name of the company :-
HARSHA ENGINEERS LIMITED
1.2 Location of works & registered office :-
Sarkhej-Bavla Road, P.O. Changodar, Ahmedabad - 382213. INDIA Tel. : +91-2717-391200 Fax : +91-2717-391259
1.3 Main Business & Product Rang :-
BEARING CAGES: {1} ROLLER BEARING CAGES
Taper Roller Bearing Cages Needle Roller Bearing Cages Cylindrical Roller Bearing Cages Spherical Roller Bearing Cages
{2} BALL BEARING CAGES
- Deep Groove Ball Bearing Cages - Angular Contact Ball Bearing Cages
STAMPED AUTO COMPONENTS :
- Metal Inserts for Bearing Seals
* ROLLAR BEARING CAGES :Typically, a Roller Bearing uses Cylindrical, Spherical or a Needle Roller as a rolling element to reduce friction in the bearing. These rollers are well supported by a cage or a retainer. Roller Bearing finds its application in the bearing for construction machinery, gear construction, vehicle manufacture, rolling mills & railway wagons. Harsha has production shops dedicated to different product families. These shops have manual, semi automatic and automatic processes considering the cost effective manufacturability of a product. The facilities are also equipped with sophisticated CNC machines. Harsha is technically competent to offer these cages in different surface finishes such as Vibro finished, Shot Blasted, Zinc (Zn) or Manganese (Mn) Phosphated as per customer requirements. All these cage facilities are also equipped with state-of-the-art dirt cleaning machines. A sophisticated 3D CNC - Coordinate Measuring Machine for measuring product dimensions has also been installed.
* BALL BEARING CAGES :-
Ball Bearing cages act as separators to position the balls at equidistance around the bearing raceways. They are suitable for applications which require high-speed rotation, low vibration, and low noise as in transmissions, electric motors & generators, pumps, compressors, gear boxes, drive elevators, textile machinery, printing machinery and two wheeler axles. Harsha is the first company in India to introduce Pre-riveted Ball Bearing Cages with automatic transfer line technology.
Harshas manufacturing capabilities include:
Single piece flow process lay out to ensure controlled surface protection. Modern finishing process facilitates minimum human contact and dirt. Dirt cleaning equipment with ultrasonic and modern filtering system. State of the art lab facilities for dirt measurement. Precision rivet manufacturing facility for specially designed rivets.
Polyamide Cages..... expanding their material base :In recent years, Polyamide Cages have emerged as a good caging material due to good electrical insulation, exceptional impact strength, low expansion rate and low coefficient of friction. Harsha is gaining expertise with this new material using state of the art equipment. The process capability is enhanced by providing well lit, dust free, airy and a clean conditioned manufacturing ambience. The process is monitored by an EPOS monitoring system. The cages are also subjected to post treatment in-line with customer specifications such as annealing, moisturizing and cleaning/washing.
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* Stamped Auto Components :Stamping is the process of creating three-dimensional parts or surface definition onto materials. This process uses forms and dies which are forced on to the surface with extreme pressure. Upon removal, the patterns on the forms and dies are indelibly stamped into the material. Steel cages being Stamped Components, Harsha intends to leverage its experience of over three decades by diversifying into other stamping components. Currently, it produces Metal insert for Bearing Seals as per customer requirements that have application in severe conditions. These components are manufactured on precision tools with high level of dimensional accuracy and are thoroughly checked for end user requirements.
PRODUCT RANGE: Material Od Range(mm) Steel 20 400
1.4 Form of organization :Harsha Engineers Limited is a public limited company.
1.5 Brief History of Organization :Harsha Engineers is a global solution provider of Bearing Cages as well as special purpose Stamped Components. It is a preferred supplier of different types of Roller and Ball Bearing Cages and cages for Bearing with special applications. Harsha has been a growing organization with significant international presence. Since 1972, Harsha brings rich experience gained from customer engagements around the world through technology partnerships and strategic alliances. This results in realizing superior value to help industries perform efficiently and profitably. Harsha also believes that innovation and reliable support helps to strengthen customer relationships. Harsha takes pride in its position as a preferred supplier to bearing manufacturers worldwide. 11
Harsha's constant focus on quality, systems and processes has resulted in ISO 14001:2004(E) Envronmental Certification and ISO/TS16949-III certification, which is the highest certification in Auto component manufacturing sector.
1.6 Mission & Vision statement of organization :-
MISSION:-
ZERO DEFECT AND ZERO BROKEN PROMISE
VISION 2010:To Build a Learning Organization With Customer Focus Ingraining Family Values with Professionalism Integrity, Lean Processes, Agility, Speed & Innovative Solutions To Create Value & Competitive Prices for the Customer Enhancing Stakeholder Value by achieving Growth rate of more than 30% In the field of Bearing cages, Automobile Components & Solutions
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1.7 Business Philosophy :Harsha's operations demand a global logistics management capability to reach its multilocational clients, thus facilitating professionally managed, cost effective solutions for inbound and outbound movement of raw material and finshed goods.
Harsha's logistic operations focuses on consistent delivery and reduced costs. The team uses information technology and MIS reports to constantly review, monitor, source and improve logistics function.
Harsha's logistics team is comprised of experts in supply chain and logistics management, commercial carrier management, logistics operations and execution, and supply chain technology.
Harsha believes that the highest products and sevices are mandatory to continually meet the rising expectations of customers. Our commitment to quality, evident at every level of the organization ensures that all quality related issues are identified and addressed early in the process, so as to mazimize customer satisfaction. We ensure stringent inspection processes to guarantee that our products are manufactured to exact customer specifications. The commitment to quality reaches well beyond our certifications and can be seen in our ongoing investments in technology and employee training.
1.9 Special Achievements :1998 - 2000 award for outstanding performance from FAG Precision Bearings Ltd. for three consecutive years.
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1.10 Existing Management Group :-
Rajubhai Shah C.M.D.
Assesh Bhatta Sr. Mngr.-Pro. Eng.
I.D. Lalwani Vice Pre.-Mfg.
Navneet S. [Link].-D&E
Arun Sinha G.M. - T.R. & PDC
Chetan Prabhu G.M.-CQA
[Link] Vice Pre - HR
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Ch. 2: Human Resource Management
2.1 Details of workers, Levels of workers, organizational chart of the overall organization :In the Harsha Engineers Limited, there are 1000 workers in the company. In between them, 300 employees are from management level and 700 employees are in production process. ORGANISATIONAL CHART:
Rajubhai Shah C.M.D.
Assesh Bhatta Sr. Mngr.-Pro. Eng.
Arun Sinha G.M. - T.R. & PDC
I.D. Lalwani Vice Pre.-Mfg.
Chetan Prabhu G.M.-CQA
Navneet S. [Link].-D&E
[Link] Vice Pre - HR
Manager Brass
Manager DGRB
AM Tapper & Auto
Manager SRD
Manager Maintainance
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2.2 Scope of Human Resource activities conducted by the organization
The company has wider scope of human resource of management. Scope of Human Resource of activities conducted by the organization by the two ways. These are as follows : (1) Workers (2) Management level employee (1) WORKERS :{1} Training :Training refers to the process of imparting specific skills. More clearly, training and development may be understood as any attempt to improve current or future employee performance by increasing an employees ability to perform through learning usually by changing the employees attitude or increasing his or her skills and knowledge. The need for training and deveopement is determined by the employees performance deficiency, computed as follows: Training and development need = Standard performance Actual performance. {2} Motivation :A basic principle is that the performance of an individual depends on his or her ability by motivation. Stated algebraically the principle is : Performance = f (ability * motivation) {3} Walfare :Harsha Engineers Limited provides scholarship to the children of employees. If employee needs money then they provide loan by Credit society made by them. They provide Insurance policy like mediclaim and health insurance. {4} Industrial Relations :Industrial Relations is concerned with the relations between management and workers and the role of regulatory mechanism in resolving any industrial dispute. Specifically, Industrial Relations covers the following areas : 16
Collective bargaining. Role of management, unions and government. Machinery for resolution of industrial disputes. Individual grievance and disciplinary policy and practice. Labour legislation. Industrial relations training. {5} Performance Appraisal :-
Performance Appraisal is an objective assessment of an individuals performance against well defined benchmarks. In simple terms, performance appraisal may be understood as the assessment of an individuals performance in a systematic way, the performance being measured against such factors as job knowledge, quality and quantity of output, initiative, leadership abilities, supervision, dependability, co-operation, judgement, versatility, health and the like. Assessment should not be confined to past performance alone. Potentials of the employee for future performance must also be assessed. (2) MANAGEMENT LEVEL EMPLOYEE :{1} Job analysis :Job analysis is the process of collecting job related information. Such information helps in the preparation of job description and job specification. Before describing the nature of job analysis, it is useful to understood the meaning of job itself. A job is a bundle of related tasks. Vetting the CV of a job seeker is a task. The whole lot of tasks relating to recruitment constitutes job. {2} Job specification :In Harsha Engineers Limited, there are 3 shift of 8 hours for workers. They never extend working hours because for that reason the workers improve their skill in their work and give better performance in their work. After that, the organization rotate their job in other field. Thus, they do job specification.
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2.3 HRM Environment :An organization seeks to create its own environment out of the external environment. The environment which the organization creates is called enactment. Enactment implies that the organization creates a relevant environment for itself by aggressively scoping, narrowing and scanning the external environment. In effect, the organization creates the environment to which it reacts. It does not react to the entire environment. The positive benefit of an enacted environment is that it makes an organization to become proactive in its approach in dealing with its environment. The organization takes an active and aggressive role in actually defining its environment. The organization takes an active and aggressive role in actually aggressive, but merely reacts to its environment. It does not define its environment, but instead allows important factors in the environment to define it.
2.4 Organization of HR Department :-
V.P. Mashroo Vice Pre. - H.R.
Hemant Shah ADMIN Mngr.
Executives
Executives
Executives
Trainee
Trainee
Trainee
Trainee
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2.5 Human Resource Planning :Human Resource Planning is the process of forecasting a firms future demand for and supply of the right type of people in the right number. In simple words, HRP is understood as the process of forecasting an organizations future demand for, and supply of, the right type of people in the right number. It is only after this that the HRM department can initiate the recruitment and selection process. HRP is a sub system in the total organizational planning. Organizational planning includes managerial activities that set the companys objectives for the future and determines the appropriate means for achieving those objectives.
2.6 Job Analysis & Job Design :JOB ANALYSIS: Job analysis is the process of collecting job related information. Such information helps in the preparation of job description and job specification. Before describing the nature of job analysis, it is useful to understand the meaning of job itself. A job is a bundle of related tasks. Vetting the CV of a job seeker is a task. The whole lot of tasks relating to recruitment constitutes job. JOB DESIGN: Job design involves conscious efforts to organize tasks, duties and responsibilities into a unit of work to achieve certain objectives. Job design follows job analysis. The logical sequence to job analysis is job design. Job analysis, as was explained earlier, provides job related data as well as the skills and knowledge expected of the incumbent to discharge the job. Job design, then, involves conscious efforts to organize tasks, duties, and responsibilities into a unit of work to achieve certain objectives. Harsha Engineers Limited dont want to extend time of working hours. But they want the multispecialist workers. So, they follow the Idea of Job Rotation. Job Rotation refers to moving employees from job to job to add variety and reduce boredom by allowing them to perform a variety of tasks.
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2.7 Recruitment & Selection Process :RECRUITMENT: Harsha Engineers Limited put the notice on Notice Board for recruitment. They go direct on Campus placement like I.T.I. (Industrial Training Institute), Engineering college. Thus, they recruit their employee for their company. SELECTION: Selection is a long process, commencing from the preliminary interview of the applicants and ending with the contract of employment. Harsha Engineers Limited receives the application through the internet and select the qualified and eligible candidates from the technical Institutes and Engineering colleges and after selecting them they just giving training to them and this way the selection process goes on.
2.8 Orientation & Placement :ORIENTATION: Orientation is a systematic and planned introduction of employees to their jobs, their co-workers and the organization. It is also called induction. Induction, also called orientation is designed to provide a new employee with the information he or she needs to function comfortably and effectively in the organization. It is a planned introduction of new hires to their jobs, their peers and the company. PLACEMENT: After an employee has been hired and oriented he or she must be placed in his/her right job. Placement is understood as the allocation of people to jobs. It is the assignment or re-assignment of an employee to a new or different job placement includes initial assignment of new employees and promotion, transfer or demotion of present employees. In this section, placement of new employees is emphasized. Placement arising out of transfers, promotions and demotions will be discussed.
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2.9 Training & Development :Harsha Engineers Limited gives training for their employees. They give training of 7 days induction period for new employees. They give training of 3 days for new technology. Thus, they give training of their employees.
2.10 Performance Appraisal :In the Harsha Engineers Limited, They get 3 years data of employee and after that they come to conclusion about the strength & weakness of employees. According to them, its a going on review. It is helpful to understand strength & weakness of employees. It helps to plan their training & learning need. It assist the workers of advancement in skills.
2.11 Employee & Executive Remuneration :Harsha Engineers Limited pays employees by Bank ICICI, SBI or in cash. They pay their remuneration between date of 1to 5.
2.12 Incentive Payments :Management decide production target for different field. Management create month based target of production and when the target is achieved by employees, they are provided incentives by the company. When the predecided target are achieved by employees they are provided incentives.
2.13 Employee Benefits & Services :Harsha Engineers Limited provides Canteen facility for their workers. They are opened savings account for their employees. They also provide transportation services to the employees. If the employee across his target of month based production then he/she get extra benefit for that.
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2.14 Employee Welfare :Harsha Engineers Limited provides Scholarship to the children of employees. If the employee needs money then employees are provided loan facility by Credit society, which is made by the company.
2.15 Safety & Health of Employees :Harsha Engineers Limited uses latest technology for their production process. In between them, there are 90% of automation. All machinery are motion sensor machinery. In the company, there are accident rate is only 0.030%. In the Harsha Engineers Limited, they put first aid box & fire extinguisher for workers safety in every unit of company. They provide special hearing aids to the employees for protecting them by noise pollution. They maintain wellfurnished house keeping. They provide cleanness in factory area.
2.16 Promotions, Transfers & Separations :Harsha Engineers Limited get 3 years data of employees. They collect the data for every employee and give promotion to those employees who achieve more targets. There is latterer transfer between employees. They provide 2 days separation.
2.17 Industrial Relations :Industrial Relations is concerned with the relations between management and workers and the role of regulatory mechanism in resolving any industrial dispute. 2.17 (a) Motivation :In the Harsha Engineers Limited, they held employee satisfaction survey. And from them, they know about their strength & weakness, and improve their skill. They motivate employee by paying incentives when they achieved the target.
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2.17 (b) Participative Management :In the Harsha Engineers Limited, there are open communication between employees and management in participative management. 2.17 (c) Employee Communication :In the Harsha Engineers Limited, There is open communication between employees and management. 2.17 (d) Trade Unions :In the Harsha Engineers Limited, There is no trade unions.
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Ch. 4: Suggestions : The company is perfect in their work but as such the manpower is important, they should give them a recess so that they would have no problem in working or else they will have many health problems and then quality will suffer.
They should also look upon the fatigue study and arrange picnics and activities as such the workers and employees feel relaxed and feel that it is their own company.
They should give respect to every person whether they are reputed or not.
Well, it was a good experience to visit a company and get the practical knowledge as such till now we have studied theoretical knowledge in commerce.
We are glad that we got a great opportunity to learn something new and have an experiment on it.
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