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Windows Update Procedure for Technicians

The procedure outlines the steps for technicians to update the Windows Operating System. It involves going to Settings > Update and Security, downloading and installing Windows updates, and then restarting the computer. It provides definitions for terms like Windows update and operating system. The responsible people for questions are Ailer Garcia and Mary Grace Maimot.

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Ronald Bermudez
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23 views4 pages

Windows Update Procedure for Technicians

The procedure outlines the steps for technicians to update the Windows Operating System. It involves going to Settings > Update and Security, downloading and installing Windows updates, and then restarting the computer. It provides definitions for terms like Windows update and operating system. The responsible people for questions are Ailer Garcia and Mary Grace Maimot.

Uploaded by

Ronald Bermudez
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

PROCEDURE

PROCEDURE NAME System Update - Windows NO. 1

CREATION DATE 07.31.2023 DATE OF LAST REVISION 07.31.2023 VERSION NO. 1

RESPONSIBLE Ailer Garcia – Team Leader CONTACT ailer@[Link]


PERSON Mary Grace Maimot - Technician INFORMATION [Link]@[Link]

APPLIES TO

Department(s) Technical Department Client(s) MLPG

PROCEDURE SUMMARY
The procedure outlined below is designed to guide technicians through the process of updating the Windows Operating System.

PROCEDURE CHECKLIST
 Go to Settings
 Go to Update and Security
 Download and install Windows Update.
 Restart the computer.

TERMS AND DEFINITIONS


Define any acronyms, jargon, or terms that might have multiple meanings. (Delete this line on finished document)

TERM DEFINITION
Windows Update is a free Microsoft service that's used to provide updates like service packs
Windows update
and patches for the Windows operating system and other Microsoft software.

Operating system An operating system is the most important software that runs on a computer.

RELATED PROCEDURES AND RESOURCES


Microsoft Windows Update .

EXCEPTIONS
List clients, situations, etc. that are exempt from this procedure. Type N/A if not applicable.
DETAILED PROCEDURE STEPS

Before you start, make sure the computer is plugged into the power and connected to the internet.

1. Go to Settings

2. Update & Security


3. Download and install.
• Install all the necessary computer updates and security updates.

4. Then reboot the device once you get the prompt that a restart is required.
ROLES AND RESPONSIBILITIES
ROLE RESPONSIBILITY

Job Title Responsibility as it relates to the procedure outlined above (Leave empty if unclear)

CONTACTS
List additional contacts below that may be able to assist or provide additional information (leave empty if unclear).

SUBJECT CONTACT PHONE EMAIL

VERSION HISTORY
VERSION APPROVED BY REVISION DATE DESCRIPTION OF CHANGE AUTHOR

1.0 07-31-2023 KB creation Mary Grace Maimot

ADDITIONAL NOTES
A If in need of further clarification regarding this SOP/KB, please coordinate with the responsible persons and contact them via Email or Teams.

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