AIRBUSWORLD SEARCH USER GUIDE Table of contents 1. Introduction to the Search: main evolutions 2. Frequently Asked Questions (FAQs) 3. Search buttons in Search result page 3.41 Focus on ‘Portal source(s)’ button 3.2. Focus on ‘All source(s)’ button 3.3 Focus on ‘Quick access’ button 4. Results 4.1 Document details 4.2 Howto find and open an application through the Search 4.3. Number of results and result page numbering 4.4 Pictograms 5. Suggestion functions 5.1 Autocompletion 5.2 ‘Our suggestions’ 5.3. ‘Did you mean?’ function 6. Refine function 7. Access rights 8. Conclusion / contacts AIRBUSWORLD SEARCH USER GUIDE - 30 July 2013 Paget of 11 10 11. Introduction to the Search: main evolutions The purpose of the Search is to enable you to find the data or the application you are looking for, by entering words or references in the query field. As previously, the Search remains available from the ‘AirbusWorld Home page and from all community pages. Key objectives of the recently made evolutions: (Hl Performance improvement: results should be displayed in less than 5 seconds in standard network conditions (1) A ‘Quick Access function is now induded into the Search allowing a guided and direct access to a document, when reference is known (ex SB 23-1333). U8] User interface and navigation have been adapted accordingly. 2. Frequently Asked Questions (FAQs) ‘I need help about the Search, who can | contact? For anyhelp about the Search, you can contact the Help Desk: airbusworld@airbus com 2/ How can | perform a search? Enter af least 1 character in the Ssarch field and click on the button ‘OK or pre!filnter’ S ‘The Search will first look for data in the portal pages and the WISE knowledge bal éllidentified all#Porta (Burce( Should you wish to enlarge the soope (and thus indude applications), then dick on the ‘All (Biurca((§) button Important: The Search recognizes aeronautical keywords such allfisB(SAMM'LEMOD [létc... and consequently automtically enlargesthe seerch scope. (Our recommendation: At start put the relevant keyword(s) and the Search will provide you immediately with the list of your expected results! Ex Type ‘SB Landing gear hydraulic leak’: You will get all Landing gear hydraulic leak documents, induding related SBs! ‘3 How can Loptimize my search results? Donot hesitate to enter precise aeronautical Keywords (MODIi&ervice Bulletin AMMUIFU etc...) to optimize the completeness and relevance of the results. AIRBUSWORLD SEARCH USER GUIDE - 30 July 2013 Page 2of 114/ Isthe Search case sensitive? ‘The Search is NOT case sensitive (e.g: FUEL CONTAMINATION = fuel contamination), No punctuation is needed to launch a query. Particular [Wgnlsflich a%@ can be used (e.g: AirN@W and AirNaV will all return the same results). 5/_How to search for a group of words? In@ query, aspace means AND (e.g: Fuel contamination = Fuel AND Contamination). To search for a group of words, you shall use double quotes (e.g. : ‘Fuel contamination’) e.g [Ffuel Contamination’ A320 = Fuel Contamination AND A320 e.g: ‘Engine Fuel and Control’ = Engine Fuel and Control 6/ Gan | exclude some words from my query? ‘Typinga minus sign immediately before a word indicates that you do not want resultsthat contain this ‘word. Thisminussign should appear immediately before the word and should be preceded by a space. Ex Flop |Ebrochure [fhe Search will only dil Play relliit tRetated to ‘Etop/Nand exclude ‘brochure’ onel§] 3, Search buttonsin Search result page (Once in the Search result page, the button highlighted in orange and surrounded by a blue shadowing indicatesthe selected Search context. The selected sources are listed below the search zone. If needed, you may restrict or enlarge your search scope using the 3 following buttons (see screenshot 1) 1. Portal Source(s) button restricts the search scope to Community pages contents and WISE. Application contents are excluded. 2. All Source(s) button enables to enlarge the scope to applications , such as AirN@W 3. Quick Access button offers you the possibility to look for a specific document type and reference and to directly open the document in one dick. Screenshot 1 AIRBUSWORLD SEARCH USER GUIDE - 30 July 2013 Page Sof 113.1 Foauson ‘Portal source(s)’ button If your query does not contain any aeronautical keyword, the search scope is restricted to community ages content and WISE knowledge base. Inthis case, Portal source(s) is highlighted in orange. The ‘Spurces selected’ field appears below the Search field and displays the list of corresponding (itrce! iPortal’ [Spagel fib vice Card S8VISE (see screenshot 2). Sreenshot 2 SSS Grace 56 results Page(s): 123 Next Ca Te cHECX OF BRAKE UNIT FOR HYDRAULIC LEAKS. 91:36 HRS ALL (ELAPSED) ba 32.43.00 .. 27/02 VISUAL CHECK OF BRAKE UNIT FOR HYDRAULIC LEAKS. 36 HRS (ELAPSED) 700 Ail 32.43.00). » 3.2 Foasson All source(s)’ button e ‘Thisnew version of the Search includes an automatic source selection, triggered by specific keywords. If you launch a query with specific aeronautical Keywords, the tool will automatically recognize and select the holling application in the ‘All [urce((lcontext. Note that you can add or suppress some sourcesmanually before launching the query. For in/t€noelfhe keyword ‘SB 4’ written in ‘Portal Source(/lcontext will make the query [Bing into the “All [B5urce((#oontext|Sediding ‘Airn@v Engineering’ a $e new [Burce (see screenshot 3). &Deivery OD) Tining & operations a Engineering D itanagement Q search ronan Sa ae G Poona sources eeced Ao ngs Potts pooeex Serica Crdex WBE fh operates) 79 rests pels): 12343628 NextIf Portal Source(s) button does not provide the expected results, you may enlarge the search scope by using the ‘All Source(s) button ick on the ‘All Source(s)’ button: a window appears with applications (see screenshot 4) and you will only see the applications you are authorized to have access to. ‘An expand/collapse button enables to see and tick the document types related to an application. It is possible to select one, several or all doaument typesand then launch the query. WARNING: To close the ‘All source(s)’ window after you have selected the appropriate source(s), dick outside the window. Then dick on ‘OK or ‘Refresh’ to launch the query. Sreenshot 4 (tans. Caprio Pt} SEngnecing © Maragement Your Faring: a Sala Maas sssocated Data 8 Diecattoue © Wiaaor/engneeng © Wiser cade ‘Bictsssone?/besdon "600,010 2018,2919.83204321 43200 - 20920030 - Storou seo 3.3. Foason ‘Quick access’ button ‘The third button called “Quick Access’ enables you to directly open a specific document, such as ‘AMM", “TRU, ‘Drawing , IPC, Dis etc. For a specffic keyword, a dedicated zone with several criteria is displayed below the Search field with indications to help you typing reference in the right format (see screenshot 5). Streenshot 5, [Leasing T_ Corporate Jot Plot } Engineering © ttanagement snveweus) ——_ncraccss excites od conan ence: 212100 CB Bas ‘Sources selected : Axo / Engineering Portals pages Service Cards WISEX Soa 79 resus Pages): 12245878 Mext ‘Bisa 7 Bin Ney MOL71760, 72877 821051 Op 4380, 38573 8 29620 Undated On £320 Fam (2) Ss) Cove 1oURATiON BETWEEN CEns6 SOUP ano CRiSG SEL S0 Only Joeaeehaine = Suan ug, SNS CONTROL = FADEC SYSTEM CONTIGURATION BETWEEN [Link] NO“ Thil FQuick aoce!fffunction ilftiow integrated into the gobal Search area. 4, RESULTS @ 4.1 Document details In addition to document title, you can find information about the document itself and its general context, (fi) In the central view, the displayed details are (when available): U1) Title of the document (dickable) U8] A description of maximum 3 linesto identify the type of document and its content GA] Service (application) UK) Aircraft information: AV Ctype or A/Cfamily, and available MSN (when relevant) OR) ATAchapter (2 digts) You may find additional details in the right window (see screenshot 6): Just mouse-over on this symbol: “>>'to see them, and click on ‘>>'to keep them displayed. ‘Screenshot 6 4.2. How tofind and open an application through the Search If you are looking for en application and type its name, it will display in the first results both the Service (ard and the link to the application (see screenshot 7), AIRBUSWORLD SEARCH USER GUIDE - 30 July 2013 Pages of 11‘Open the Service Open the Sreenshot 7 Gard application era” Branca © Stee |B Segre Q Search renatsowcnis) —fasoweny oe ay ara a gb tacts eet. Prot name, » The ‘Accel fifo Service’ link enables you directly access to the application. I your access rights are valid, the link to the service will be available, Otherwise the link will not be displayed, 4.3. Number of resultsand result page numbering Only the first 100 results ere displayed with 20 resultsper page. Number of result pages appears at the top and bottom of each Search result page (see screenshot 8). You can navigate through the aveilable pages by dicking on page numbers. “The selected page is highlighted in orange, while the non-selected onesare in blue and diickable. Streenshot 8 UE se on qm Sa Sees cheat tee tenes tenor /engnemgs actos pets — AIRBUSWORLD SEARCH USER GUIDE - 30 July 2013 Page T of 1144 Pitograms Each result is illustrated with a pictogram to ease its identification (see screenshot 9). For instance, Excel, Word, Powerpoint, Zip, POF and Rash documents have their own pictogram on the left side of their title. Szreenshot 9 Portal source(s) Al source(s) Quick access: ‘Sources selected : AirN@v / Associated DataX AitN@v / Engineering PagesX Service Cardsx 18 results Loe Oe weight and Balance Manual WAM) -A290/A34¢ Equipment Manual (TEM) - A330/A340 Cargo Loading System Manual Peete tie ecctecny we. rs. cae eagP TE favs INTERNATIONAL 19/07/2000 HS-TEM 0 * 0 =A: 5,030 11,581 A330 LO348 15/ Service: Maintenance & Engineer 5. Suggestion functions. 5.1 Autocompletion ‘An autocompletion function helps you finding the accurate keywords and phrases. ‘This function is automatically activated after typing the 2 first letters of a word. It displays a list of 10 suggestions. You can select one of these suggestions with the up and down arrows of your keyboard, but dso with a mouse-over. If no suggestion from autocompletion seems convenient, you can still launch the query with the entered keywords. This autocompletion function has been developed to integrate your business context into the proposed queries. Autocompletion is not only taking into account alphabetical information but also contextual one, AIRBUSWORLD SEARCH USER GUIDE - 30 July 2013 Page sof 115.2 ‘Our suggestions’ ‘When typing some specific queries, an additional window appears on the right side window to propose results that are exactly matching with your keywords (see screenshot 10). They put in light documents called ‘Spotlights’ or ‘Keymatches’. This enables you to directly open a document when keywords are precise enough. To collapse this window, you can dick on the ‘Down Arrow’ @ ‘Sreenshot 10 EEE SSS Se ee” 5.3 ‘Didyoumean? function ‘Anew function called ‘Did you mean?’ is now available in the Search. In case of a spelling mistake (e.g, forgotten letter in a word), the tool suggests you the appropriate wording through a hyperlink that launches directly a new query 6. Refine function Mos of the queries eneble you to refine your search by one or several criteria (service, domain, A/C Type MSN... ‘Those items are organized per category and displayed by alphabetical (alH5(36..) or lphanumerica (A320188330...) order For each item, the number of resuitsis displayed into brackets. ‘The user can select variousitems of different categories. Each item isadded as afilter in the ‘Filtered by button below the search field (see screenshot 11), AIRBUSWORLD SEARCH USER GUIDE - 30 July 2013 Page sof 11Srreenshot 11 2 7 [Lessing J Corporate it Pact ) 28 raioa € BBtinone Cog Cemeett]o0 cnx 25 ememrtrannans Seeaeus ages ones > It is possible to suppress a filter by dicking on the orange cross near the corresponding selected item. ‘The resultsare automatically refreshed. Ifarefine category doesnot contain any item, it will not be displayed. WARNING. This refine function is now available on the left side of the page. 7. Accessrights ‘The Search only displays documents you have acess to. To get access to documents you are not authorized to consult, please contact your local portal administrator (User Entity Administrator) by selecting the ‘Contact your portal admin’ link available in the AirbusWorld homepage (see screenshot 12). Srreenshot 12 AIRBUSWORLD SEARCH USER GUIDE - 30 July 2013 Page 10 0f148. Qondusion / contacts We hope this user guide helped you nevigating in the AirbusWorld portal and finding the documents / data/ applications you were looking for. For any help about the Search, you can contact the Help Des: airbusworld@[Link] Your feedback about this guide and the Search will be welcome. We will be happy to provide any additional information you may require about the AirbusWorld Search Please do not hesitate to write a mail to Contact Airbusworld@[Link] AIRBUSWORLD SEARCH USER GUIDE - 30 July 2013 Page 11 of 14